CHRIS STAFFORD

57 W. 5th Ave. , Collegeville , PA 19426 | (H) 215-565-6035 | Chris.Stafford@gmail.com

Professional Summary

Service-oriented manager with 16 years of experience in diverse technical industries requiring computer and A/V operations, project management, and personnel management. Motivated leader with strong organizational and prioritization abilities, as well as a solid history of achievement in event coordination and staging with a proven proficiency in A/V support, operations and project management, network administration, technical support, team building, process improvement, manpower management training, budget management, and inventory management. Handles tasks with accuracy and efficiency.

Skills

Customer and Personal Service Judgment and Decision Making Time Management Management of Personnel Resources Service Orientation Complex Problem Solving Critical Thinking Ability to Manage Budgets

Experience

Operations/Project Manager 10/2004 to Present Smart Source – Multiple US locations in PA (primary), CA, and TX

Manage project execution of events of various sizes and complexities to ensure adherence to budget, schedule, and scope resulting in a flawless execution of events for customers and the establishment of a customer service base for future orders Manage, train, and motivate a diverse team of technicians resulting in improved morale and productivity Surpass inventory expectations by reducing the loss of equipment resulting in an increased the profitability of our location due to decreased equipment replacement costs. Branch consistently in the top 5 locations for least missing product Collaborate closely with event planners, clients, technicians, facility managers, and labor unions to ensure that goals and expectations are not only met but are exceeded Perform site visits to discuss venue layout and execution of orders with regards to equipment logistics and technical support Direct and coordinate activities of project personnel Assign duties, responsibilities, and spans of authority to project personnel

57 W. 5th Ave. Collegeville, PA 19426 | {C} 215-565-6035 | Chris.Stafford@gmail.com |

Linkedin: www.linkedin.com/pub/chris-stafford/10/b5a/153

• Schedule and facilitate meetings related to projects. • Initiate, review, or approve modifications to project plans. • Monitor the performance of team members, providing and documenting

performance feedback • Coordinate recruitment or selection of project personnel • Identify, review, or select vendors or consultants to meet project needs Sound Engineer (Live) 1999 - 2001 Events Staging – Pottsville, PA • Performed full setup of A/V equipment for outdoor concert events • Ran mix board for multiple bands for concerts and festivals • Set up lights and ran lighting board during live performances Sound Engineer (Post Production) 1996 - 1999 Oasis Recording – Atlanta, GA • Recorded voice work for various TV shows, commercials, and movies • Created Foley background sounds for numerous Cartoon Network shows and

commercials • Recorded instruments for several recording artists in the region

Education Bachelor of Arts: Broadcast Communications Columbia College Chicago - Chicago, IL 1991-1995

Awards

• Customer Service award - Received 10 awards throughout 2010 to 2015 • Inventory control award - 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012,

2013, 2014, 2015 • One of four (out of 22) regional and operations managers in the company invited

to first annual President’s Award dinner – 2016 • Received Excellence in Management awards for Quality, Reliability and

Inventory Control for 2016

Accomplishments

• Instrumental in maintaining large client account which has resulted in a 5 year contract that will bring in revenue of $4 million

• Tight Inventory control averages less than $500 in lost product annually • Established local base of freelancers and laborers for large events that insure

quality work for our clients • Established a high level of trust with clients to such a degree, that I am written

into their contracts to do work for all of their future events