Chris McKayAccount Manager - Airgas North Central

Kamrar, IA 50132chris.mckay@airgas.com - 515-571-5289

Through my 18 years of employment with Vermeer Manufacturing, I have become an expert in trenchlessand directional drilling technology. I started on the manufacturing floor as a welder and through hard workand loyalty; I traveled the world as a product and sales support specialist. Additionally, I have done work inproduct design, customer service, sales, management, and have many years computer experience. Memberof the AWS.Willing to relocate: Anywhere

WORK EXPERIENCE

Account ManagerAirgas North Central - October 2003 to Present

traveling the Northwest part of the state of Iowa selling welding and safety supplies and haveGrown the business and have maintained the best in customer service.

Sales personVermeer Kentucky - Elizabethtown, KY - September 2002 to October 2003

for Vermeer of Kentucky,Sold Vermeer equipment in the Western half of Kentucky including Louisville growing the business while inthe area.

Drilling and grinder specialistVermeer Tennessee - Lavernge, TN. - June 2002 to September 2002

for Vermeer of Tennessee,Demonstrated equipment for the sales person from doing complete rock bores to grinder rentals.

Product and Sales Support SpecialistVermeer Mfg. - Pella, IA - June 1998 to May 2002

Taught hundreds of dealership personnel and customers how to run directional drilling equipment in the USand abroad.Analyzed performance of horizontal directional drill prototypes, reporting successes and deficiencies toengineering for review and correction.Demonstrated Rock Hammer (AS4) bores as a sales tool. Sales goal was 10 units last year; my team sold40 units.Traveled the country updating 16X20 drills at dealerships as a team leader responsible for ordering inventoryand tracking management data.Fielded customer inquiries and offered troubleshooting information, ordering parts when necessary.Promoted superior relations between Vermeer, its dealerships and customers.

Line Manager/Welding SupervisorVermeer Mfg. - Pella, IA - January 1993 to December 1998

Trained welders.

Coached employees and was responsible for day-to-day management of my team, including disciplinaryprocedures.Promoted safety in the workplace through training, accident investigation, and prevented reoccurring accidentsthrough corrective actions.Verified inventory requirements were being met both in number and quality.Practiced continuous improvement methods.Conducted first departmental quality audits in welding.Verified outgoing products for top quality products within time specifications.

Engineering TechnicianVermeer Mfg. - Pella, IA - July 1988 to October 1992

Involved with the design and building of the first T450 trenchers, the TC4 trench compactor and built the firstthree house shredders.Built the first Navigator Horizontal Directional Drills.Performed product and engineering support on-site in New York for the house shredder.

Production WelderVermeer Mfg. - Pella, IA - January 1984 to July 1988

Welded the first 5 T1450's and 5 T850's heavy track drive trenchers.Became an A.W.S> Certified Welder and still hold that designation today.