annual activity report2016 - the only · annual activity report2016 centre action ... action centre...

ANNUAL ACTIVITY

REPORT2016

Centre Action Life Without Fear, Life Without Limits, Life With Pride…

ACTION CENTRE 2016 ANNUAL ACTIVITY RAPPORT

Page 1

TABLE OF CONTENTS

MESSAGE FROM THE BOARD OF DIRECTORS & MANAGEMENT ......................................... 2

ACTION CENTRE … SAFE HAVEN… ........................................................................................... 3

2016 STATISTICS .............................................................................................................................. 4

BOARD OF DIRECTORS ................................................................................................................ 5

THE ORGANIZATION AND ITS STRUCTURE ................................................................................. 6

THE SERVICES OFFERED ................................................................................................................ 7

DESCRIPTION OF ACTIVITIES: SCOPE AND SCALE .................................................................. 9

2016 PHOTOS GALLERY ............................................................................................................. 10

MEMBER- STATISTICS ................................................................................................................... 11

STAFF, VOLUNTEER AND INTERN STATISTICS ........................................................................... 12

COMMUNITY PARTICIPATION AND COLLABORATION ........................................................ 13

COMMUNITY PARTNERS ............................................................................................................. 14

PROGRAMS AND GOVERNEMENT GRANTS .......................................................................... 15

2016 BUDGET ............................................................................................................................... 16

THE ACTION CENTRE … AWARENESS RAISING CENTRE ......................................................... 167

TRIBUTE .......................................................................................................................................... 17

THE ACTION CENTRE IN THE COMMUNAUTY ......................................................................... 19

RESPONDING TO THE NEEDS OF OUR MEMBERS / COMMUNITY ....................................... 20

CONTACTS ................................................................................................................................... 21

APPENDIX ..................................................................................................................................... 22

ACTION CENTRE 2016 ANNUAL ACTIVITY REPORT

Page 2

MESSAGE FROM THE BOARD OF DIRECTORS & MANAGEMENT

The Action Centre is a dynamic organization, widely open to the

movements of society in all its diversity. Welcoming people with physical

and cognitive disabilities.

It is with great pleasure that we present this Annual Report, which marks

our 19th-year anniversary.

The Action Centre has experienced a significant evolution and is proud

to stand amongst the most renowned centres in Montreal.

The year 2016 was rich in achievement and energy. Various measures

were taken to meet the Centre’s financial needs, despite the difficulties

and gaps, we were able to achieve a balanced budget. However, the

Centre still needs support from the government and the contribution of

its community.

We would like to congratulate all our employees, without them nothing

would be possible; our teachers who allow members to experience

each course as a unique experience; the Board of Directors, our very

dear donors, thanks to them, the Centre keeps its doors open; last but

not least, the Montreal community for its unwavering support.

Ilham Bouzouma

Senior Manager-Centre Joanne Heward

Chair-Centre


Page 3

ACTION CENTRE … SAFE HAVEN…

Today, we live in a society accepting of diversity, whether cultural or physical. People

with physical and/or cognitive limitations also have a place in our society. They do

not always have the psychological or moral support that should come from their

relatives or their entourage. Sometimes, the daily implications of a disability can cause

relatives and friends to distance themselves. In some cases, families need rest

because caring for a person with a disability can be arduous. To this end, the Action

Centre is an effective alternative for these people, their caregivers and the

government.

The Action Centre’s mission is to integrate its members with

disabilities into society, with a view to defending their right

to live without limits. Founded in 1998, the bilingual Centre

offers structured educational and recreational activities

throughout the year by mobilizing all its human, financial

and material resources. Its objective is to enable members

to develop their skills, increase their self-esteem and

globally improve their quality of life.

Our organization also offers tremendous savings to the

government in terms of cost avoidance of wages and

social services of up to $3.5 million per year.

The current challenge is to cope with fluctuations in

government grants and subsidies that are increasingly

variable and restricted, often limiting how the funds can be

used. This can make it challenging to meet the

organization’s financial needs.


Page 4

2016 STATISTICS

19th ANNIVERSARY

170 ACTIVE MEMBERS

60 MEMBERS AVERAGE DAILY ATTENDANCE CAPACITY

49 ANNUAL ACTIVITIES

2,638 HOURS OF REALISED ACTIVITIES

6 FULL-TIME & 18 PART-TIME EMPLOYEES

6 TEACHERS

42 VOLUNTEERS, 12,289 HOURS VOLUNTEERED

30 INTERNS, 2,650 INTERNSHIP TRAINING HOURS

45 COMMUNITY PARTNERS


Page 5

BOARD OF DIRECTORS

The Action Centre’s Board of Directors consists of individuals representing various

organizations. According to the Centre’s bylaws, five (5) Board of Director seats are

allocated to active members of the Action Centre. The selection of candidates for

the board is made by elections organized at the annual general meeting.

Following the elections held at the general meeting on 16 March 2016; 11 candidates

were elected and/or re-elected to serve on the new Board of Directors. The following

table lists the 2016-2017 Board of Directors, their titles and professions.

Title Name Profession

Chair Joanne Heward Chair, Heward Groupe Inc.

Vice-Chair Andrew Lindsay Managing Partner, Lindsay Strategy

Group

Secretary Nancy Ryan Teacher, PACC

Treasure Mike Gareau Business Consultant

Directors

Audrey Hamilton Actif Membre, Centre Action, former

Surgical Nurse

Arik Azoulay Owner and Director, Les Pavillons Lasalle

Chuck Frosst Chief Operating Officer, Nakisa Inc.

Maria Mustillo Founding Member, Action Centre

Daniel Jarry Founding Member , Action Centre

Seymour Silverman Member, Centre Action, former CTV

Videographer

Nigel Bicknell Member, Centre Action


Page 6

THE ORGANIZATION AND ITS STRUCTURE

The Action Centre is a community organization where most of its strategic decisions

are approved by the Board of Directors. Its staff consists of the general management

which oversees two entities: administration and service delivery. The number of

permanent positions in the Action Centre is six employees including the director plus

an external accountant. The rest of the employees are part-time, funded through

various government and municipal programs. Other placeholders join the Centre to

help it achieve its mission. These are gifted teachers, volunteers and interns from

various public and private institutions. In addition, a team of six members of the Centre

makes an Activity Committee supported by the director to better select and plan

sports and recreational activities.

Board of Directors

Senior Manager Ilham Bouzouma

Business

Administrator

Amine Rachi

Supervisor Tara Dussoye

Companions

Summer G. Students

Teachers

CREP, PACC, other

Accounting

Technician

(extern)

Nancy Guitard

Activity Committee Daniel J., Maria M, Audrey

H., Freddy A.

Rosa B., Paul W.

Membre

Services

Administration

& finance

Volunteers

Stagiaires

Caregivers Melissa Goudreau Abdellah Ettouhami Saly Bah


Page 7

THE SERVICES OFFERED

The Centre offers a wide range of diversified services. They are grouped as

follows:

Training and Coaching

The Action Centre conducts 26 well-structured weekly

activities and workshops, year-round. The activities and

workshops fall under the following 4 pillars (see

Appendix 1):

• Education

• Health & Wellness

• Arts & Creativity

• Community Participation.

In 2016, a new theatre workshop was added to the

program. All activities are guided and supervised by

specialized teachers and facilitators from school boards

and specialized institutions in the region.

Respite and Support

The Action Centre offers quality service to its members

and facilitates their integration into a stimulating,

supportive, encouraging and safe atmosphere. Thanks to

the Centre’s motivated and committed team of support

assistants, it provides families, caregivers and private and

government residences significant assistance and

respite. With an average daily attendance of 45

members, with each member spending on average of 6

hours at the Centre, the Centre offers over 67,000 hours

of respite per year.


Page 8

Leisure & Social Activities

The Action Centre also provides a variety of recreational

activities that helps members thrive. This year, the

management in conjunction with the Activities

Committee, increased the number of recreational

activities outside the Centre during the summer to

encourage members to explore their community. Our

members enjoyed all our activities, based on the results

of periodic satisfaction surveys.

Socio-professional Integration

Through a provincial program, our Centre provides

personalized support and coaching for members

wishing to enter the workforce. The latter consists of

nine active members divided into three workspaces:

office work, cashier and reception. As a result, new

adapted equipment has been installed to facilitate

their work. They benefit from supervision from a

specialized teacher who works collaboratively with

management. Her mission is to coach and evaluate the

members throughout the duration of their contracts.

The Action Centre also attracts volunteers and interns

who wish to have an enriching experience while

helping the Centre to fulfill its mission.


Page 9

DESCRIPTION OF ACTIVITIES: SCOPE AND SCALE

All activities are carried out at the Centre or externally. In addition to the 26 activities

that constitute the four pillars of the Centre’s weekly program, more than 25 leisure

activities were carried out in 2016, as shown in the table below:

4 Key Educational Programme Structures (Appendix 1, 2)

Date Activity Members per activity Duration of the

activity (hours)

All Year

Education Health & Wellness Arts & Creativity Community Participation

Average attendance of 16 members per activity

2,5 hours per activity

Social and Leisure activities (Appendix 3, 4)

2016-01-22 2016-02-12 2016-03-04 2016-03-25 2016-04-22 2016-05-20 2016-05-25 2016-06-17 2016-07-06 2016-07-15 2016-07-29 2016-08-03 2016-08-19 2016-09-02 2016-09-16 2016-09-30 2016-10-14 2016-10-28 2016-11-09 2016-11-18 2016-11-21 2016-12-02 2016-12-16

Extravaganza Bingo Night St-Valentine’s Dance Shopping and Cinema (Alexis Nihon) Sugar Shack (St-Eustache) Bowling Tournament (Rose Bowl) Sunshine Dance Party Spring Brunch BBQ Summer Brunch Visit- Montreal Old Port Picnic (Parc Bois-de-Liesse) Picnic- Mrs. Ginger’s house (Ile Bizard) Summer Dance Corn Roast (Parc des Rapides) Shopping and Cinema (Place Côte Vertu) Spaghetti Dinner Apple Picking Halloween Dance Fall Brunch Visit- Fine Arts Museum African Intercultural Day Christmas Shopping (Carrefour Angrignon) Christmas Dance

33 52 35 30 42 51 52 63 48 43 36 61 57 53 43 65 27 52 44 27 55 39 75

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours

6 hours


Page 10

2016 PHOTO GALLERY


Page 11

46%

54 %

Female Male

MEMBER STATISTICS

Growth in active membership

Gender

Age

Disability Type

Housing Type

10

150170

1998 2010 2016

7%

29%

85%

45%36%

70%

13% 17%

24%

49%

27%

0-44 45-64 ≥65

Auditory Visual Motor Cognitive Physical

Private Public Semi-Public


Page 12

1500

1900

2500

2650

2013 2014 2015 2016

4354

65007200

12289

2013 2014 2015 2016

STAFF, VOLUNTEER AND INTERN STATISTICS

Growth in full and partial time Employees

Growth in Volunteer Hours

Growth in Internship Training Hours

20%

28%30%

2014 2015 2016


Page 13

COMMUNITY PARTICIPATION AND COLLABORATION

We maintain, enjoy and solicit vital partnerships with a variety of loyal and dedicated

community partners and institutions, which are critical to our ability to deliver as many

programmes and activities as we commit to. The following table highlights the

commitments and contributions of these partner organizations to our programmes:

Human, Material and Financial Resources, Volunteers/ Trainees, in kind media/

publicity and Networking/ Awareness.

Organisations Community Partners and their Collaboration

Human Resources (Employees,

Stagiaires, Volunteers,

Teachers)

Material

Resources

Financial

Resources

Information/

Publicity

&Networking

Resources

STM (Adapted Transport)

Moisson Montréal

PACC, CREP

Faubourgs, Cavelier Lasalle,

Dawson, Vieux Montréal, UQAM,

Concordia University, Woodland

Christian School

AlterGo

Emploi Québec

CIUSSS

Corrections Canada and the

Ministry of Public Service of

Quebec

YMCA, Tajet

City of Lasalle

RIOCM, ROPMM

Global TV

Nutri-Centre LaSalle

CROM, CRDITED, CHSLD, CLSC

City of Montreal

The Bagg Street Klezmer Band

Les Pavillon Lasalle

TC Media/ Messager, Global Tv

Action Centre Foundation

Sami Fruits, Fruttasi, Maxi, IGA,

Pharmaprix, Pâtisserie Lafreniere


Page 14

COMMUNITY PARTNERS

A huge thank you goes to all our partners…

*9


Page 15

0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%

2013 2015 2016

Federal

Provicial

Municipal

PROGRAMS AND GOVERNEMENT GRANTS

The Centre receives financial support annually from federal, provincial and municipal

government departments and institutions. Thus far, the Centre has five main

programs, allocated directly to cover expenses related to: operation, salaries,

member support, payment of part of the rent, summer activities, recreational and

sports activities. However, the Centre is still in need of more support from the

government, public and private institutions to continue to provide members with the

services that meet their needs.

The programs have undergone significant changes in recent years. This development

is explained by the significant economic, social and community role played by the

Action Centre, which is increasingly gaining the confidence of these governmental

and municipal partners. The following graphs show the evolution of the federal,

provincial and municipal programs from 2013 to 2016:


Page 16

2016 BUDGET

Revenue

Expenses

43%

49%

7%

1%

Donation- Action Centre Fondation Gov't Grants & subsidies Membership & Internal fundraising Misc.

16%

24%

1%

53%

4%2%

1%

Administration Rent, Maintenace,Insurance

Office Supplies /Equipments

Member Services/Social Activities

Professional Fees Marketing / Telecom. Misc.


Page 17

THE ACTION CENTRE … AWARENESS RAISING CENTRE

As part of its involvement in the community, the Action Centre has conducted

awareness-raising sessions of the daily life of disabled people. In addition, the Centre

participated in a medical and social study for the support of physically,

psychologically or cognitively disabled persons.

In-house Awareness Day: Mark Nixon’s Story with his disability

This presentation was held in April 2016, and was

moderated by Mark Nixon, a friend of the Centre.

Mark is a chef and basketball player. He had a very

serious accident that shattered his personal and

professional life. This presentation was an opportunity

for Mark to reveal how he managed to overcome the

effects of this tremendous hardship with bravery. He

encouraged the members of the Centre to adopt a

stimulating and positive lifestyle approach to living in

peace with their disabilities. The members of the

Centre really enjoyed these kinds of presentations,

based on the testimony of a few…

External Awareness Day

In order to get closer to the community and raise

awareness particularly amongst youths to the daily life

of people with disabilities, the Action Centre organizes

awareness days in schools. For example, the last

presentation was at St. Raphael elementary School.

International Visit (France)

The Action Centre had a visit from a French group

from the John Bost Foundation. This visit was for a

medical/social study for the support of persons with

physical, mental or cognitive disabilities.

TRIBUTE


Page 18

It is with great sadness that the Centre has lost three of its active members and one

dedicated volunteer. They are: Ms. Jocelyne Hamel, Mr. Peter Shapiro and

Ms. Karène Rietschin who were valued members and Jimmy Sisco who was a

dynamic and helpful volunteer. They will be missed and they will always remain

present in our hearts.

On behalf of the members and staff of the Action Centre, we extend our deepest

condolences to their families.

Jocelyne Hamel

Jimmy Sisco

Peter Shapiro

Karène Rietschin


Page 19

THE ACTION CENTRE IN ITS COMMUNITY

The Centre works every year to develop its partner network and strengthen its

involvement in the community. Below is a list of some of the organizations and

institutions where the Centre participated in their activities and events in 2016. Our

participation generally involves assisting with significant organizational events,

participating in round tables and other forms of collaboration. The Centre is part of a

new network of specialized recreational organizations in Montreal providing services

to people living with multiple disabilities, recently named the Solution Committee

(appendix 5).

Members

• AlterGo

• Nutri-Centre

• PANAM

• Reconnaissance Ville Lasalle

• Solution Committee

• CCS

• Moisson Montréal

• RIOCM/ ROPMM

AGA

• ALTERGO

• Nutri-Centre

• Moisson Montréal

• Tango

• Action Centre Foundation

Others …

• ROPMM: Accessibility federal law presentation

• AlterGo: Recognition PANAM Soiree, Défi sportif

• Ville LaSalle: Volunteer Recognition Soiree

• CIUSSS/ CCS/ LaSalle Social Development Table


Page 20

RESPONDING TO THE NEEDS OF OUR MEMBERS / COMMUNITY

Accessibility

Operating Hours: 8h 30am to4h30 pm.

5 days/week, 50 weeks /year

Closed: Statutory holidays & Christmas holiday

Premises: Adapted for all member’s needs with

ramps, doors, and adapted tables, chairs, washroom

facilities

Adapted Transport (STM) is coordinated by the Action

Center for the needs of our members

Information/

Communication

Tools

3 Internal billboards, digital communications/ signage

on 2 large flat screens (Inside the Centre), various

marketing/ promotional brochures, flyers, updated

website, phone, email, Seasonal calendar for

Educational programmes and Social/ Recreation

activities, listed in directory of Organizations of Greater

Montreal, AlterGo, Action Bénévoles of Montreal and

various CLSCs, and Rehabilitation Centres.

Web Site www.centreaction.org

Training Session Altergo, Centre Action, ROPMM

Serving Greater Montréal and surrounding areas


Page 21

CONTACTS

Direction

Ilham Bouzouma

514-366-6868 ext.229

[email protected]

www.centreaction.org

Administration & finance

Amine Rachi

514-366-6868 ext.222

[email protected]

Local Address

Action Centre

2214 Dollard Avenue, LaSalle, QC H8N 1S6

Services of Membres

Tara Dussoye

514-366-6868 ext.226

[email protected]

mailto:[email protected]




Page 22

APPENDIX

APPENDIX 1: WEEKLY PROGRAMME


Page 23

APPENDIX 2: ACTION-RÉACTION JOURNAL

Le journal

Action Réaction

En collaboration avec le


Page 24

APPENDIX 3: SOCIAL ACTIVITIES CALENDAR WINTER/SPRING


Page 25

APPENDIX 4: SOCIAL ACTIVITIES CALENDAR SUMMER/ FULL


Page 26

APPENDIX 5: SOLUTION COMMITTEE


Page 27

annual activity report2016 - the only · annual activity report2016 centre action ... action centre...

Documents