Accessibility AwarenessLawrence Najjar

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Outline

• Purpose• Prior knowledge verification tool• Definitions• Section 508• Accessibility requirements & suggestions• Screen readers• Accessibility at competitors• Accessibility at BMC• Accessibility resources• Accessibility verification tools• Summary

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Purpose

• Improve accessibility awareness

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Prior Knowledge Verification Tool (or Accessibility Pop Quiz)

Complete the accessibility pop quiz

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Answers

1. How many people in the world have a disability?

Over 500 million

United Nations (2002). The UN and persons with disabilities: United Nations commitment to advancement of the status of persons with disabilities [On-line]. Available: http://www.un.org/esa/socdev/enable/disun.htm

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Answers

2. What percent of Americans have a disability? 20% (about 54 million people)

McNeil, J. M. (1997, August). Current population reports: Americans with disabilities: 1994-95. Census Bureau (P70-61) [On-line]. Available: http://www.census.gov/prod/3/97pubs/p70-61.pdf

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Answers

3. What is the most common disability among Americans? Walking/using stairs

U.S. Census Bureau (1997). Americans with disabilities: 1997 – Table2 [On-line]. Available: http://www.census.gov/hhes/www/disable/sipp/disab97/ds97t2.html

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Answers

4. What percent of legally blind people read Braille?

10%

Web, C. Myths about vision loss and blindness [On-line]. Available: http://www.99main.com/~charlief/vi/myths.html

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Answers

5. What percent of men are color deficient? 8%

American Optometric Association. Color deficiency [On-line]. Available: http://www.aoa.org/eweb/DynamicPage.aspx?site=AOAstage&WebCode=ColorDeficiency

Note: Less than 1% of women are color deficient. Only about 0.005% of people are truly color blind

Henderson, C. Color vision [On-line]. Available: http://www.iamcal.com/toys/colors/stats.php

Newman, J. D. (1998). Color blindness [On-line]. Available: http://srv2.lycoming.edu/~newman/courses/bio22298/disorderpapers/Colorblindness/preliminary.htm)

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Answers

6. What is the unemployment rate for working age Americans with severe disabilities (ex. cannot

see or cannot hear)? 70%

Bureau of the Census (1994, January). Americans with disabilities. Bureau of the Census statistical brief [On-line]. Available: http://www.sipp.census.gov/sipp/sb94_01.pdf)

Williams, J. (2001, September 7). Making Uncle Sam accessible – and accountable. BusinessWeek Online [On-line]. Available: http://www.businessweek.com/smallbiz/content/sep2001/sb2001097_766.htm

Kaye, H. S. (1998, May). Is the status of people with disabilities improving? Disability Statistics Abstract, 21 [On-line]. Available: http://www.dsc.ucsf.edu/UCSF/pdf/ABSTRACT21.pdf

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Answers

7. What is the earning difference for disabled workers

compared to non-disabled workers? -20%

Kaye, H. S. (1998, May). Is the status of people with disabilities improving? Disability Statistics

Abstract, 21 [On-line]. Available: http://www.dsc.ucsf.edu/UCSF/pdf/ABSTRACT21.pdf

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Answers

8. Of Americans receiving government assistance (ex. food, rent), what percent are disabled?

50%

U.S. Department of Commerce (1997, December). Census brief: Disabilities affect one-fifth of all Americans (CENBR/97-5) [On-line]. Available: http://www.census.gov/prod/3/97pubs/cenbr975.pdf

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Answers

9. What percent of Americans 45 or older have a disability? 45%

Bureau of the Census (1994, January). Americans with disabilities. Bureau of the Census statistical brief [On-line]. Available: http://www.sipp.census.gov/sipp/sb94_01.pdf

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Answers

10. In 2010, what percent of the American workforce

will be 40 or older? 51%

Microsoft. Shifting workplace demographics and delayed retirement [On-line]. Available: http://www.microsoft.com/enable/aging/demographics.aspx

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Definitions

• Disability -- Functional limitation in vision, hearing, movement, manipulation (for example, fine movements to use mouse), speech, and interpretation of information (for example, dyslexia and other cognitive impairments)

• Accessibility – Providing persons with disabilities comparable access to and use of information and data as persons without disabilities

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Section 508

• Section 508 of the Rehabilitation Act amendments of 1998• For Federal purchases of information technology• Requires Federal employees and members of the public with disabilities have access to and use of information and data comparable to that of employees and members of the public without disabilities• Is spreading beyond Federal government

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Some Accessibility Requirements

• Provide keyboard-only access to all functions (example)• Use variable font sizes (example)• Don’t use color as only way to convey information (example)• Provide equivalent text for graphics (example)• Provide text equivalents for multimedia (example)• Design Web pages to make sense when users turn off cascading style sheets (example)• Use table SUMMARY and CAPTION tags (example)

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Example for “Provide keyboard-only access to all functions”

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Example for “Use variable font sizes”

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Larger font size

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Example of “Don’t use color as only way to convey information”

Before

After

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Example for “Provide equivalent text for graphics”

Go

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Example for “Provide text equivalents for multimedia”

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Example for “Design Web pages to make sense when users turn off cascading style sheets”

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Example of “Use table SUMMARY and CAPTION tags”<TABLE BORDER=1 CELLPADDING=3 CELLSPACING=1 FRAME=BOX summary="This database status summary table lists the Status, Office, Datasource, and DBMS (column headings) and the regions (rows)"><CAPTION>Database Backups</CAPTION><TR> <TH></TH> <TH id="c2">Status</TH> <TH id="c3">Office</TH> <TH id="c4">Datasource</TH> <TH id="c5">DBMS</TH> </TR> <TR> <TH id="r2">East Region</TH> <TD></TD><TD></TD><TD></TD><TD></TD></TR> <TR> <TD id="r3" ></TD> <TD headers="c2 r2 r3">Failed</TD> <TD headers="c3 r2 r3">New York</TD> <TD headers="c4 r2 r3">zimbabwe : ZIM817MA</TD> <TD headers="c5 r2 r3">Oracle 8.0.5</TD></TR>...</TABLE>

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Screen Readers

http://www.doit.wisc.edu/accessibility/video/intro_scrn_rdrs.mov

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Some Accessibility Suggestions

• Use cascading style sheets (example)• Provide high contrast for text (example)• Use variable page and column widths (example)• Use tab order that makes sense to users (example)• Use meaningful link text (example)• Use ID, LABEL, and FOR to associate prompts and entry fields in forms (example)• Use ID tags to label cells in tables (example)•  For Javascript events, such as onMouseover, provide text alternatives (example)• Provide a way for users to skip lists of site navigation links (example)• Don’t use unnecessary graphics (example)

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Example for “Use cascading style sheets”

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Example for “Provide high contrast for text”

Before

After

Date (mm/dd/yyyy):

Date (mm/dd/yyyy):

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Example for “Use variable page and column widths-A”

Fixed Width

Variable Width

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Example for “Use variable page and column widths-B”

Fixed Width

Variable Width

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Example for “Use tab order that makes sense to users”

109

8765432

1

11 12 13

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38394041

424344

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Example for “Use meaningful link text”

BeforeTo contact Support, click here.

AfterContact Support

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Example for “Use ID, LABEL, and FOR to associate prompts and entry fields in forms”

<table><TR> <TH align="left"> <LABEL for="FN">First Name</LABEL></TH> <TH align="left"> <LABEL for="MI">Middle Initial</LABEL></TH> <TH align="left"> <LABEL for="LN">Last Name</LABEL></TH></TR><TR>

<TD> <INPUT type="text" name="Fname" id="FN"> </TD> <TD> <INPUT type="text" name="Mname" id="MN"> </TD><TD> <INPUT type="text" name="Lname" id="LN"> </TD></TR></table>

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Example of “Use ID tags to label cells in tables”<TABLE BORDER=1 CELLPADDING=3 CELLSPACING=1 FRAME=BOX summary="This database status summary table lists the Status, Office, Datasource, and DBMS (column headings) and the regions (rows)"><CAPTION>Database Backups</CAPTION><TR> <TH></TH> <TH id="c2">Status</TH> <TH id="c3">Office</TH> <TH id="c4">Datasource</TH> <TH id="c5">DBMS</TH> </TR> <TR> <TH id="r2">East Region</TH> <TD></TD><TD></TD><TD></TD><TD></TD></TR> <TR> <TD id="r3" ></TD> <TD headers="c2 r2 r3">Failed</TD> <TD headers="c3 r2 r3">New York</TD> <TD headers="c4 r2 r3">zimbabwe : ZIM817MA</TD> <TD headers="c5 r2 r3">Oracle 8.0.5</TD></TR>...</TABLE>

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Example for “For Javascript events, such as onMouseover, provide text alternatives”

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Example of “Provide a way for users to skip lists of site navigation links”

<a href="#main"><img alt="Skip to main content" height="1" width="1" border="0" src="//www.ibm.com/i/c.gif"/></a>. . .<a name="main"><!--Main Content--></a> . . .

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Example of “Don’t use unnecessary graphics”

http://www.flamingtext.com/

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Accessibility at Competitors

Our competitors have accessibility programs:

• HP• IBM• Mercury Interactive • Microsoft • PeopleSoft• Quest Software• SAP• Siebel Systems• Sun Microsystems

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Accessibility at BMC

• Accessibility program lead named (Chris Meier) • Accessibility consultant hired (The Paciello Group)

• Currently reviewing SmartDBA • Accessibility awareness program begun (CWW, Brown

Bags)• Accessibility section added to BMC R&D Usability portal

(example)• Over 500 products evaluated using BMC Section 508

Product Assessment Form • Completed accessibility form now required for product’s

release to market process• Federal agencies now requiring information on when

BMC products will conform to Section 508• For $8M transaction with the U.S. Postal Service, BMC

provided conformance timelines for products in bid

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Accessibility in R&D Usability Portal

http://cww/portal/site/CWW/index.jsp?chid=69da4c9a711eaf00VgnVCMServerd30611acRCRD

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Accessibility Resources

• BMC Accessibility Intranet site: http://bmcintranet.bmc.com/BMC/Portal/CDA/hou_Overview_Document_Listing/0,2572,586762_861263,00.html• Feigenbaum, B. A. (2002, October 1). Coding for accessibility – Use JFC/Swing to build accessibility into your Java applications [On-line]. Available: http://www-106.ibm.com/developerworks/java/library/j-access/• Section 508 [On-line]. Available: http://www.access-board.gov/sec508/guide/act.htm• Sun Microsystems (2003). Accessibility quick reference [On-line]. Available: http://www.sun.com/access/ developers/access.quick.ref.html#apptips• World Wide Web Consortium (W3C). Web accessibility initiative [On-line]. Available: http://www.w3.org/WAI/

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Accessibility Verification Tools A-prompt (http://aprompt.snow.utoronto.ca/index.html) BMC accessibility evaluation form (http://usability.bmc.com/access/XYZ_v.r_section508_assessment.doc) Bobby (http://bobby.watchfire.com/bobby/html/en/index.jsp) Connect Outloud (http://www.hj.com/fs_downloads/connect_form.asp)  LIFT (http://www.usablenet.com/) Lynx (http://lynx.browser.org/)   Monochrome printer Navigation with non-dominant hand Vischeck (http://www.vischeck.com/) WAVE (http://www.wave.webaim.org/index.jsp) Web Page Backward Compatibility Viewer (http://www.delorie.com/web/wpbcv.html)

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Summary

For maximum accessibility:•Design in accessibility from the start•Verify accessibility with checklists, tools, and accessibility

tests

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Thank You

To get a copy of this presentation:• E-mail Lawrence Najjar• Or, go to

http://bmcintranet.bmc.com/ResearchAndDevelopment/Usability/attachments/accessibility_awareness_brown_bag.ppt

• Or, go to the R&D Portal, Programs and Services, Usability and Interface Design, Accessibility/Section 508, White Paper and Presentations, Accessibility Awareness Brown Bag

To get accessibility services:• Contact Tony Haverda, manager, Interface Design and

Usability