0845-0930 paperless aircraft operations iata

Paperless Aircraft Operations

Irina Khomenko IATA Operations

IATA’s Paperless Aircraft Operation initiative

DUB - September 11-13, 2013 IATA 9th Maintenance Cost Conference 2

Part I: Auto ID / RFID aircraft parts tracking

Part II: Digital signature and e-records

Part III: Standardized Maintenance Contract templates

IATA’s paperless initiatives

Safety, Flight &

Ground Ops

Focused

Tech Ops

Focused

Customer

Focused

Passenger Safety & Operations Maintenance

Reservations, Ticketing,

and Airport Processes

E-Ticketing

Website Tix

Purchase

RFID

Harmonized

Parts Tag

Print at Home

Boarding Pass

AOC registry

RFID baggage

handling

MRO Service Providers, OEMs,

Parts Distributors, Lessors

eSignature Check-in

Kiosks eRecords

Electronic

Flight Bag

eLog Book E-Task Cards

Simplified paperless maintenance is inevitable and already

underway, albeit in a fragmented, uncoordinated fashion

IATA is the industry body capable of coordinating this multi-stakeholder, complex industry effort

Successful IATA

implementation

worldwide

IGOM

ISAGO E- IOSA

Cargo RFID

WG


Many processes + large amount of paper = inefficiencies:

• Aircraft configuration control

• Maintenance task performance

• Parts tracking

• Maintenance record – keeping


Goal

Take advantage of new technologies

Create standards and avoid additional complexity

Key Stakeholders

Aviation

Authorities

Technology

providers

MROs Airlines

Lessors

Parts

suppliers

OEMs

Logistic

companies

Standards


Before After (significant changes)

Paperless Cockpit – Well Advanced


Paperless Maintenance – Still a Challenge

Records Record

s

Before After (few real changes)

OEM manuals on tape

Manual stores control

Paper tech log

Paper component certs

Paper service records

OEM manuals on-line

IT system stores control

Paper tech log

Paper component certs

Paper service records


IATA Vision

Define Standards Coordinate Stakeholders

Auto - ID Parts Identification Electronic Signature

E - Maintenance

(e.g. eLog book, eDocumentation,

component Auto-ID tags,

eRecords & eArchives)

Drive as a new 2013 priority

The Role of IATA


To simplify maintenance operations by incorporating paperless

technologies, thereby facilitating regulatory compliance and enabling new

processes to reduce costs

E-parts tracking

Agree on what information to track

• Regulatory compliance

• Commercial obligations

• Protect asset value

Agree on “Birth Record”

• Cannot provide „Back-to-Birth“ Record when there is no „Birth“

Record...

Independent of technology


Be able to track an aircraft part (eventually the aircraft) throughout

its lifetime

Two-way treatment

A different approach is required to track parts

Today, every part on a new aircraft that is not tracked is a missed opportunity

PRODUCTION AIRCRAFT AFTERMARKET SOLUTIONS


Need industry commitment

New Aircraft

Old Aircraft

Fix Date: 20xx

e-parts tracking: Every part produced or overhauled after 20xx should be tracked

Repair - Pool

No Tag

Tag Tag

Tag


Think Tank

Held in Montreal, IATA Headquarters, on March 04-07, 2013 50 attendees

13 airlines

2 Lessors

EASA

Transport Canada

5 IATA Strategic Partners – Solution Providers

ICAO

A4A

2 Consulting companies

3 Airframe OEMs (Boeing, Airbus, Bombardier)

Next – Singapore, Mandarin Orchard Hotel, October 23-25, 2013


Wi Fi

Cloud

Procurement

• new part ordered

Maintenance Planning

Shift Man Power Planning

• % of work accomplished

Aircraft Configuration Database

• modifications accomplished

Maintenance Task Card

• part number removed and installed (data from

RF tag)

• task accomplished and signed off

Inventory

• what is in stock, where

RF E-signature

Real time Data Communication


Part I: Auto ID / RFID Applications


Future RFID technology will be in the future of the

aviation:

We have to face it as a fact, not as a hypothesis

Several airlines are running pilot projects or using RFID technology in operations today

OEMs are mature enough not only to use RFID technology in the process of manufacture but also deliver the product with RFID tags on it

Vast application of RFID in other industries continues to grow, improve and become more accessible, affordable and effective


Potential areas of application

Track aircraft parts with the help of RFID for:

Organization’s internal use (traceability within own inventory and shops)

Organization’s external use (traceability as parts move across company’s

physical control)

Efficient and updated record keeping (includes maintenance history)

Retaining commercial value for resale or leasing

Aircraft configuration compliance

Maintenance inspections, expiration, checks


Most popular aftermarket solutions

Life vests

presence check

Oxygen generators’

expiry date

Tools and equipment

tool - kitting


OEM developments

Airbus press release: 12 NOVEMBER 2012, WWW.AIRBUS.COM/PRESSCENTRE

“Airbus has become the first commercial aircraft manufacturer to deploy Radio-Frequency-Identification (RFID)

part-marking to aircraft components on all its aircraft families. This innovation, which will bring value-chain

visibility, error-proof identification and efficiency savings in component lifecycle management, will be

progressively rolled-out in 2013 to all seats and life vests for the A320, A330 and

A380 aircraft families.

The annual volume of this RFID part marking extension is estimated to reach 160,000 RFID tags, roughly split

across 120,000 life vests and 40,000 seats for these aircraft families. This complements the existing RFID

part marking initiative on the A350 XWB which is already underway…”


OEM developments

Boeing:

In March, 2011 the pilot project with Alaska Airlines was launched:

Oxygen generators check

Life vests inspection check

In April 03, 2012 document, D6-84838, “Centrally Managed RFID Maintenance

Program Implementation Package”, was approved by FAA


Regulatory base

FAA Advisory Circular 20-162

“Airworthiness approval and operational allowance of RFID systems” 22/09/2008

EASA Task # RMT.0276 (MDM.076) rule making group “Technical

Records” Objective: “The current task will address issues related to continuing airworthiness and maintenance

records, and in particular the above-mentioned issues..” Above – mentioned are (among others):

Lack of guidance on the acceptability of new technology, such as RFID

Lack of guidance on the use of electronic signature

28/11/2011


Standards SAE Aerospace Standard # 5678 (AS5678)

“Passive RFID tags intended for aircraft use” Dec 2006

ARINC REPORT 673 “Guidance for the use of UHF radio frequency identification (RFID)” 02/12/2009

ATA Spec 2000 Chapter 9 “Automated Identification and Data Capture” Started 1990s, latest release Nov 2011

GS1 EPC Tag Data Standard 1.6

“…defines the Electronic Product Code™, and also specifies the memory

contents of Gen 2 RFID Tags“ 09/09/2011


Goals of IATA

Achieve measurable savings and process improvements Airlines or MROs report savings in $$, in Man Hours, in Turn Around Time

Increase awareness Every IATA member should be aware of existing technology and should be able to know more

to make management decisions with the help of IATA

Create transparent and competitive market place By increasing awareness and engaging airlines, industry stakeholders to develop innovative

solutions, easy accessible, affordable and beneficial for IATA members

Assist on more efficient and speed implementation


RFID Survey

Action item from the Think Tank meeting in Montreal, March, 2013

What is the usage of RFID in maintenance today?

What group of parts should be tagged next?


TELL US YOUR OPINION –

Fill out the Survey!

Can be downloaded from web page: www.iata.org/paperless-ops

http://www.iata.org/whatwedo/ops-infra/Pages/paperless-ops.aspx



Part II: Digital Signatures


Status

Thanks to IATA e-ticketing initiative, airline industry saves ~2bln annually


Passenger records Aircraft records

Potential areas of application

Registration of the aircraft Operator’s Certificate

Certificate of Airworthiness

Export certificate / Import certificate

PAPER


Potential areas of application (continued)

Revisions approval of the documents related to airworthiness:

Maintenance Data Planning documents, Maintenance Schedule

Maintenance Organization Exposition, Continuing Airworthiness Management

Organization manual (EASA jurisdiction)

Repair Station Manuals (FAA jurisdiction)

FAA / EASA Part 145 approval documentation

PAPER !



Line/Base/Component/Cabin maintenance records: Scheduled and unscheduled maintenance:

Routine and non-routine cards, engineering orders, component directives

Authorized Release Certificates

Work orders

Shift work load planning documents

Heavy maintenance visit plan, engine shop visit plan, aircraft painting

Change of configuration

Outsourced maintenance (breakdown of the repair, shop reports)

Maintenance cost records – invoices, bills, receipts, cost reports

PAPER !! DUB - September 11-13, 2013 IATA 9th Maintenance Cost Conference 28


Supply chain and procurement: Material orders

Warehouse documentation

Quotations for parts

Purchase orders

Shipping documentation

Customs declarations

Contracts

PAPER !!!


Digital signature in other industries

A worldwide example – SWIFT banking system (Society for Worldwide Interbank Financial Telecommunications)

Supported by 239 banks in 15 countries

Established in 1973

The means of security consist of: Login procedures

Application choice procedures

Number assignment to a message

Transmission check for mistakes

The message is encrypted and protected

Access control to the message from system processors, regionals processor, control centers


Digital signature

If we can trust OUR MONEY to a digital security,

why wouldn’t we trust AIRCRAFT RECORDS to it ?


Regulatory base

Country-by-country analysis of

existing legislation on e-signature Legislation change?

Process change?

Cost of change?

Challenges


Standards

Encryption of the signature

Translation and compatibility

Trust anchors

Security requirements to certificate

holders and certificate authorities

Cost of certificate to a signature

holder – is it affordable today?

Software

Are ERPs capable to support the

required level of Digital Security to

meet the Safety Requirements of

maintenance records?

Alignment with Public Key

Infrastructure in other areas of

aviation industry – Air Traffic

Management, Flight Operations

FAA Advisory Circular 120-78 “Acceptance and use of electronic

signatures, electronic recordkeeping systems, and electronic manuals”

29 Oct 2002 Subjects are presented in the form of discussion

Offered forms for certificate holders to apply for process change approval

Based on Public Laws: Government Paperwork Elimination Act and Electronic Signatures in

Global and National Commerce

FAA Order 8130.21G, Ch. 5 describes “Electronic Use of the Authorized

Release Certificate, FAA Form 8130-3” 26 Oct 2009

Regulatory base


Transport Canada Advisory Circular 571-006 follows with

“Electronic Signatures and Electronic Exchange of the Authorized

Release Certificate – Form One”

23 Mar 2012

EU Directive # 1999/93/EC of the European Parliament and of the

Council on a Community framework for electronic signatures

Does not have specific provisions for aviation industry

Is applicable to aviation industry 13 Dec 1999

Regulatory base


Specific standard for aviation industry is developed by ATA –

Spec 42 “Aviation Industry Standards for Digital Information

Security”

Mar 2008

Talks about Public Key Infrastructure

Certificate policies

Gives implementation guidance on

PKI implementation and digital signature implementation

Standards


Part III:

Standard Airframe

Maintenance Agreement


Standardizing agreements

STANDARD GROUND

HANDLING AGREEMENT IATA SGHA

MASTER SHORT-TERM

ENGINE LEASE

AGREEMENT IATA Document No. 5016-00

In place:

To be developed:

STANDARD AIRFRAME

MAINTENANCE

AGREEMENT

STANDARD ENGINE

MAINTENANCE

AGREEMENT

In progress:



Standard Airframe Maintenance Agreement

(SAMA)

Provides the list of standard items for negotiation

Contract parties fill out the necessary commercial

and technical details in the Annexes

Input from 20 airlines and airline MROs, lawyers,

industry bodies

To be approved by IATA Legal Committee and

released for public use

“The Aircraft needs to be a

standalone data system

carrying its own records

like a medical file.”

Ray Valeika, Former SVP Delta Tech Ops


THANK YOU!

www.iata.org/paperless-ops

[email protected]


mailto:http://www.iata.org/whatwedo/ops-infra/Pages/paperless-ops.aspx




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