Paperless Supply Chain in

Aircraft Maintenance

IATA Operations

Irina Khomenko

Problems

Process inefficiencies, caused by large amount of paper

involved:

Aircraft configuration control

Maintenance task performance

Parts tracking

Maintenance record - keeping

Before After (significant changes)

Paperless Cockpit Well Advanced

Paperless Maintenance Still a Challenge

Records Records

Before After (few real changes)

OEM manuals on tape Manual stores control Paper tech log Paper component certs Paper service records

OEM manuals on-line IT system stores control Paper tech log Paper component certs Paper service records

Part A

Part B

Aircraft configuration control

OEM

Airline (Lessee 1)

Airline (Lessee 2)

LESSOR (Owner)

AD/SB

Missing, incorrect

paper maintenance records

Part B

???

What parts are on the plane?

Are those right (compliant to airworthiness) parts?

- Original aircraft part

- Modified or different from original aircraft part

FAA, EASA

modification

Lease #1

Lease #1 return

Lease #2

Is it part B or part A OK to install ?

Interchangeability with other parts? Part B

Part A

IPC ? Need to go check the manual (paper)

Part B

WHAT modifications are completed TODAY at the remote maintenance

station? (Real time data)

Can the task be signed off electronically?

Need to fill out the paper task, sign it and

send it back to planning department

Maintenance task performance

- Repaired or new (serviceable) aircraft part

- Modified or different from original aircraft part

IPC Illustrated Parts Catalogue

Aircraft Maintenance Today

Documents from OEM Maintenance Plan Accomplish Maintenance

workcard

Paper Signature Transport documents to Storage Technical Records in Storage

Scan Technical

Records for

Records

Management

System

Records

Management

System

OEM Structured Data

Plan

Documents from OEM Maintenance Plan Accomplish Maintenance

workcard

Paper Signature Transport documents to Storage Technical Records in Storage

Scan Technical

Records for

Records

Management

System

Records

Management

System

OEM Structured

Data

Solutions

Aircraft parts e-tagging

E-signature for maintenance records

E-LogBook for timely maintenance action response and

component data update

On-line repair tracking services

Maintenance contract templates

Solution: parts e-tagging Radio Frequency tag with the birth data is attached to the

part (ancillary to name plate)

Information from the tag is read and populated to database electronically

The tag has space for re-recordable data to facilitate specific needs of the user

tags readers

Mandatory data:

Part number Serial number Manufacturer Date of manufacture Optional data:

(FH since new (overhaul) (FC since new (overhaul) (A/C tail installed) (date installed) (date removed) (reason of removal) (repaired by) (release certificate) (.)

Solution: e-signature

Release certificates (FAA 8130-3, EASA From 1) signed and transferred electronically

Maintenance manuals are accessed electronically

Maintenance tasks are signed off electronically

Revisions of maintenance manuals, MOE, MME, CAMO are made and approved by CAA electronically

Tablet, I Pad Mobile phone, IPhone

Solution: e-LogBook

Maintenance problem is communicated to ground

immediately at occurrence

Meet aircraft with a part and a tool, not with a paper!

Operation data (Flight Hours, Flight cycles) electronically

updated on component RF tag from e-LogBook

(automatically or on request Eurocopter)

Wi Fi

Cloud

Procurement

new part ordered

Maintenance Planning

Shift Man Power Planning

% of work accomplished

Aircraft Configuration Database

modifications accomplished

Maintenance Task Card

part number removed / installed (data from RF tag) task accomplished and signed off

Inventory

what is in stock, where

RF E-signature

Real time data communication

Why IATA?

Flight Ops Focused

Tech Ops

Focused

Customer

Focused

Passenger Aircraft Maintenance

Reservations, Ticketing,

and Airport Processes

Flight Operations

E-Ticketing

Website Tix

Purchase

Aircraft Health

Management

RFID

Harmonized

Parts Tag

Print at Home

Boarding Pass

ACARS

Smartphone

Boarding Pass

MRO Service Providers, OEMs,

Parts Distributors, Lessors

eSignature Check-in

Kiosks eRecords

Electronic

Flight Bag DFDR

eLog Book Engine Condition

Monitoring E-Task Cards

Simplified paperless maintenance is inevitable and already

underway, albeit in a fragmented, uncoordinated fashion

IATA is the only body capable of coordinating

this multi-stakeholder, complex industry effort

Successful IATA

implementation

worldwide

Key Stakeholders National

Aviation

Authorities

Technology

providers

MROs

Airlines

Lessors

Parts

suppliers

OEMs

Logistic

companies

Project Vision

To simplify maintenance operations by incorporating paperless technologies, thereby

facilitating regulatory compliance and enabling new processes to reduce costs

Define Standards Coordinate Stakeholders

Auto - ID Parts Identification Electronic Signature

Digital Maintenance

(e.g. eLog book, eDocumentation,

component Auto-ID tags,

eRecords & eArchives)

The Role of IATA

Challenges

New OR existing fleet types and parts?

Standards

Wireless internet availability

Stakeholders understanding and commitment

Investment and Operational Costs assessment

Timeline to implementation

Regulatory acceptance

Data Ownership

Benefits and cost saving opportunities (1)

Avoiding delays and cancellations (lost, misplaced parts)

Visibility and traceability of the parts (inventory control)

Easier and more reliable airworthiness compliance

Reducing maintenance costs by using used parts with

back-to-birth history vs. buying new parts

Benefits and cost saving opportunities (2)

Saving Lease fees on Redelivery process

Man Hour savings and optimization in maintenance

inspections

Reducing the time out of operation for an aircraft part

Better asset management (aircraft value)

IATAs RFID guidelines

Technology

description

Use Cases

Interoperability

Standards

How RFID can help airlines?

Cost benefits

Regulation

and approvals

Alternatives

Implementation

IATAs Standard Airframe Maintenance Agreement

Alike IATA SGHA provides the list of standard

items for negotiation

Contract parties fill out the necessary commercial and

technical details in the

Annexes

21-22 February, 2012, Geneva, Switzerland, IATA office

1st IATA Paperless Supply Chain project

THINK TANK meeting

Participants 32:

15 airlines, industry leaders

IATA

Boeing

Airbus

MROs

Consultants

Cargo companies

THANKS!

psc@iata.org