your employee assistance programme...
TRANSCRIPT
Your
Employee Assistance
Programme (EAP)
Agenda
2
What is an Employee Assistance Programme (EAP)?
Supports for Employees
How to Access the EAP
What is an EAP?
3
Financial
problems
Family
Problems Coping
Anxiety Stress Bereavement
Vhi Corporate Solutions EAP
Family Employee Manager
Key Elements
4
Family
programme
Confidential
Independent
Voluntary
The EAP Provides:
5
EAP
Face to face counselling
Telephoning counselling service
Information Service
EAP Process
6
Information services
Face to face counselling
Telephone counselling
Information Referral
Legal/ Financial Assistance
Family Life Service
Short Term Counselling
Specialist Referral
Occupational Health
Self Referral Through HR
Assessment
Specialist Information Service
7
Query Time
Mon-Fri
8 a.m.-10 p.m.
Sat & Sun
9.a.m – 5 p.m
.
What users are saying
“I recently started working in a new job in a new area and found it difficult to get to
know people at work, not knowing the local area I felt quite alone. I called the EAP
and spoke to a counsellor about my feelings of isolation which helped me cope and
the information service gave me details of activities I could try based in the locality.
in the area. It was so helpful and I’ve managed to get to know a few people and Im
feeling more positive”
“I had some questions about the driving test and how to apply for a provisional licence
and driving lessons. When I contacted the EAP service to see if they could help I found it
really helpful. They sourced all the information I needed and sent it to me the same day
that I called, it definitely saved me a lot of time and hassle.”
Specialist Information Service
Counselling Team
9
Min
450s
What users are saying:
“Changes were made to my shifts at work, having to adapt really affected me with my
child care arrangements and sleeping. The EAP really helped me manage the changes
and the effects. The service was great because it was available 24/7 so I could contact
the counsellor whenever my shifts ended, definitely a godsend”
“My husband lost his job it had a huge impact on our family. I felt our relationship was
becoming dependent on our financial situation. The EAP was excellent. We worked
through the issues and I felt so much more positive.. Its helped make it easier to talk to
my husband and plan our budgets”
Counselling Service
EAP Online Portal
11
