what we learned at himss15

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WHAT WE LEARNED AT HIMSS15

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Page 1: What We Learned at HIMSS15

WHAT WE LEARNED AT HIMSS15

Page 2: What We Learned at HIMSS15

AGENDA

• Hot topics at HIMSS15

• The surprises of HIMSS15

• Looking ahead to HIMSS16

• Questions

Page 3: What We Learned at HIMSS15

HOT TOPICS AT HIMSS15

Page 4: What We Learned at HIMSS15

KEY THEMES

• Unlike past HIMSS conferences, where one particular topic stood out above all others, HIMSS15 had several key themes of equal weight:

– Population Health Management

– Interoperability

–Mobility/mHealth

– Analytics

– Care Quality

Page 5: What We Learned at HIMSS15

POPULATION HEALTH MANAGEMENT

• Emerging initiative for many hospitals and health systems

• Many population health management (PHM) tools on the exhibit floor, mostly focused on risk analysis and predictive monitoring

• HIMSS15 Leadership Survey results on PHM:

51%of orgs believe they improved

their PHM programs with

help of health IT

of orgs see PHM programs leading

to decreased costs

53% 38%of orgs currently have dedicated

PHM technologies in place

Page 6: What We Learned at HIMSS15

POPULATION HEALTH MANAGEMENT CASE STUDY

• Providers must see population health management as a lifecycle• Technology tools can help improve the care process

• Predictive analytics help providers identify patients who might not otherwise present a risk of hypertension

• Marshfield now ties quality metrics on controlling patients’ hypertension into physician salaries

Marshfield (Wis.) Clinic

674 heart attacks

169 strokes

$88 M

Over the next decade, Marshfield estimates it will be able to prevent/save:

Page 7: What We Learned at HIMSS15

INTEROPERABILITY

• Several big announcements at HIMSS15: New ONC report on health

data blocking urges industry to come forward

with any info about stakeholders who are actively withholding

interoperability

Epic dropping data exchange fees until 2020

(was charging $2.35/external patient

record exchange)

HHS and ONC announce $1 million in grants for The

Community Interoperability Health Information Exchange;

providers can apply until June 15

Carequality project—a health data

interoperability effort to create a “network of

networks” to facilitate flow of data across the

nation

Page 8: What We Learned at HIMSS15

INTEROPERABILITY

• Impossible to ignore EHR usability issues anymore

• Meaningful Use Stage 3 places an emphasis on application programing interfaces

• Not just EHR to EHR, but EHR to ancillary and remote monitoring systems

• Historically focused on community and individual care providers; now also bringing non-eligible provider populationinto the equation

64%Of HIMSS15 Leadership

Survey respondents said “Achieving secure

interoperability of data” was a key

business objective

68%Of HIMSS15 Leadership

Survey respondents said “Achieving

meaningful use” was a key business objective

Page 9: What We Learned at HIMSS15

INTEROPERABILITY KEYNOTE HIGHLIGHTS

• Value-based reimbursement and interoperability are the keys to change—lack of both means we remain in a siloed healthcare system

• Interoperability is a great place to start: “Information should be a shared asset, not a proprietary asset.”

Items needed to achieve interoperability:

• Establishing standards, including APIs

• Achieving clarity on the trust environment with shared expectations around data security and privacy

• Understanding how incentives will apply to the use of EHRs

• Personal and organizational commitment—changes to workflow and culture

Bruce BroussardHumana President and CEO

Karen DeSalvo, MDNational Coordinator for HIT

Page 10: What We Learned at HIMSS15

MOBILITY

• Healthcare industry sees mobility as critical component of shift to patient-centered, value-based care

• 2015 HIMSS Mobile Technology Survey: 90% of American adults now own a mobile device

PROVIDERS LEVERAGE VARIETY OF MOBILE TOOLS

73%62%

57%

app-enabled patient portals

telehealth services

text communications

Page 11: What We Learned at HIMSS15

MOBILITY

• Mobility is key to care team coordination:

– Patient-Nurse-Physician-Tech Case Manager

– Multiple venues: ambulatory, acute care (hospital), home care

• On-call data is key to mobility—one of the factors that takes a secure messaging product to a workflow solution

• Spok unveiled new mobile integrations for care team communications

– Enterprise directory and on-call schedule integration

– Secure texting to support consult and collaboration

– Critical test results management (CTRM)

Page 12: What We Learned at HIMSS15

mHEALTH

• Major focus on mobile and wearable solutions this year, especially the Apple Watch™

• Wearables may not be quite there yet in terms of producing meaningful, actionable data, but that day is likely coming soon

Page 13: What We Learned at HIMSS15

ANALYTICS

• Analytics have potential to affect every aspect of care, especially impactful in an era of accountable care and value-based reimbursement (tie to population management)

• Recognition of need for combined clinical and claims data, but no solution yet

• Difference between big data and the right data

Page 14: What We Learned at HIMSS15

ANALYTICS CASE STUDY

• Largest ACO in the U.S., 13 hospitals and 2 medical groups• Outlined different approach at HIMSS15: Instead of focusing on using

data to identify patients most expensive to treat, Advocate used data to risk stratify the entire population and then used data-enabled resource allocation—“a targeted big data approach”

• Post-acute care data showed Advocate was over-using long-term facilities and under-using home care and health services

Advocate Health Care

$200 M

Made data-informed shift to:

Decrease length of stay for avg patient by

5 days

Save

Page 15: What We Learned at HIMSS15

CARE QUALITY

• Care quality a hot topic as it relates to the Affordable Care Act (shorter length of stay, reduce readmissions, outcome-based care)

• Two major subtopics at HIMSS15: Patient safety and staff effectiveness

Page 16: What We Learned at HIMSS15

CARE QUALITY

• Patient Safety

– The Joint Commission

• Issued Sentinel Event Alert prior to HIMSS examining the relationship between healthcare technology and patient safety

• After analyzing 3,375 sentinel events, found 120 had health IT contributing factors—issued several recommendations

– Fall prevention

• CDC: Falls leading cause of both fatal and nonfatal injuries among Americans over 65

• CDC, National Council on aging say effective medication management key

–Medication safety

72%of HIMSS15

Leadership Survey respondents said

“Patient engagement, satisfaction, and

quality of care” will have biggest effect on their organization over

the next two years

Page 17: What We Learned at HIMSS15

CARE QUALITY

• Staff Effectiveness

– Alarm fatigue mitigation: Johns Hopkins study: 350 alarms per bed per day

– Productivity tools: Secure messaging, note taking apps

– Decision support systems

Page 18: What We Learned at HIMSS15

HIMSS15 SURPRISES

Page 19: What We Learned at HIMSS15

HIMSS15 SURPRISES

• Very high energy level, sense of optimism, record crowd

– High traffic on exhibit floor, educational sessions less busy

SURPRISE # 1

Page 20: What We Learned at HIMSS15

HIMSS15 SURPRISES

• Many people are interested in wearables like the Apple Watch, but they still have yet to strategize and execute a BYOD policy for smartphones and tablets

– Also despite focus on and giveaways of Apple Watches, no one actually seems to have one!

SURPRISE # 2

Page 21: What We Learned at HIMSS15

HIMSS15 SURPRISES

• Increased pharmacy presence as retail pharmacy moves to role of provider

– Monday keynote: Alex Gourlay, EVP of Walgreens Boots Alliance/President of Walgreens, who spoke about Walgreens expanding beyond the pharmacy/focusing on overall wellness with technology:

• Mobile apps for patient engagement

• Telemedicine through partnership with MDLive

• Digital coaching on Walgreens website through partnership with WebMD

– Many education sessions on pharmacy—eliminating prescription errors, patient-centered pharmacy home, etc.—and exhibitor booths

SURPRISE # 3

Page 22: What We Learned at HIMSS15

LOOKING AHEAD TO HIMSS16

Page 23: What We Learned at HIMSS15

HIMSS16 IN LAS VEGAS

• 2016 Hot Topic Forecast

1. Communication across the healthcare continuum

2. Clinical workflows to support clinical stakeholders

3. Interoperability to add clinical context to communication