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Welcome to the Graduation Ceremony

of the University of Johannesburg

9 March 2016 at 17:00

Welkom by die Gradeplegtigheid

van die Universiteit van Johannesburg

9 Maart 2016 om 17:00

Le a Amogelwa Moletlong wa Dikapešo wa

Yunibesithi ya Johannesburg 9 Hlakola 2016 ka 17:00

Niyamukelwa eMcimbini wokweThweswa kweZiqu

weNyuvesi yaseJohannesburg 9 kuNdasa 2016 ngele-17:00

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UNIVERSITY OF JOHANNESBURG

CHANCELLOR

Prof NS Ndebele BA (Lesotho), MA (Cambridge UK), PhD (Denver USA)

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VICE-CHANCELLOR AND PRINCIPAL

Prof IL Rensburg BPharm (Rhodes), MA, PhD (Stanford USA)

DEPUTY VICE-CHANCELLOR: ACADEMIC Prof A Parekh

BA, BA Hons, MA (UDW), MA (Kansas USA), DPhil (UDW)

DEPUTY VICE-CHANCELLOR: RESEARCH, INTERNATIONALISATION AND THE LIBRARY Prof T Marwala

BS Eng (Case Western Reserve USA), MEng (UP), PhD (Cambridge UK)

REGISTRAR Prof IC Burger

BA, HEd, BA Hons, MA, PhD (RAU)

DEPUTY VICE-CHANCELLOR: STRATEGIC SERVICES Mrs ME Letlape

BSc (UFH)

DEPUTY VICE-CHANCELLOR: FINANCE Mr J van Schoor

BCom, BCom Hons (RAU), CA (SA)

SENIOR EXECUTIVE DIRECTOR: VICE-CHANCELLOR’S OFFICE Ms KC Mketi

BA (Bophut), BA Hons (RAU), MBL (Unisa)

ADVISOR TO THE VICE-CHANCELLOR: SPECIAL PROJECTS Mr DM Manganye NDip, BTech (UJ)

GENERAL COUNSEL Prof PH O’Brien

BCom, LLB, LLM, LLD (RAU)

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EEXXEECCUUTTIIVVEE DDEEAANNSS

FACULTY OF ART, DESIGN AND ARCHITECTURE Prof F Freschi

BA (Wits), BA Hons (UCT), PhD (Wits)

FACULTY OF ECONOMIC AND FINANCIAL SCIENCES Prof A Dempsey

BCom, BCom Hons, MCom (RAU), CA (SA)

FACULTY OF EDUCATION Prof SJ Gravett

BA, HEd (PU for CHE), BEd, MEd, DEd (RAU)

FACULTY OF ENGINEERING AND THE BUILT ENVIRONMENT Prof S Sinha

BEng, MEng, PhD (UP)

FACULTY OF HEALTH SCIENCES Prof A Swart

NDip, NHDip (TWR), BEd, MEd (RAU), DTech (TWR)

FACULTY OF HUMANITIES Prof AB Broadbent

BA, BA Hons, MPhil, PhD (Cambridge UK)

FACULTY OF LAW Prof LG Mpedi

B Juris, LLB (Vista), LLM (RAU), LLD (UJ)

FACULTY OF MANAGEMENT Prof D van Lill

BSc, BSc Hons, MSc, PhD (US)

FACULTY OF SCIENCE Prof D Meyer

BSc, BSc Hons, MSc (RAU), PhD (California USA)

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MEMBERS OF COUNCIL

CHAIRPERSON Prof RD Marcus

DEPUTY CHAIRPERSON Mr MS Teke

MEMBERS Prof H Abrahamse

Mr FM Baleni Prof IC Burger Mr JP Burger Mr D Bvuma Ms TA Chaka Ms S Dlamini

Mr TJ Dikgole Mr CR Gebhardt

Prof D Hildebrandt Mr G Khosa

Prof C Landsberg Dr DSS Lushaba

Dr J Manyaka Ms A Mazimpaka

Ms BJ Memela-Khambula Dr P Mjwara

Prof A Mohammadali-Haji Mr T Moloi

Mr MJN Njeke Prof A Parekh

Prof IL Rensburg Dr WP Rowland

Mr KB Sibiya Mr K Thomas

Mr J van Schoor Mr M White

PRESIDENT OF CONVOCATION Mr M Mkhonto

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Programme

Wednesday, 9 March 2016 at 17:00

To ensure good order during the ceremony all those present are requested to leave the Auditorium only after the ceremony has been concluded.

The academic procession enters the Auditorium and the members of the procession take their seats on the stage.

The choir sings Gaudeamus Igitur (or a CD is played) while those present remain standing.

The Chancellor constitutes the congregation.

Choir.

Welcome.

The relevant Executive Dean presents the candidates to the Chancellor for the conferment of a degree/diploma/certificate.

Singing of the National Anthem.

The Chancellor dissolves the congregation.

The academic procession leaves the Auditorium while those present remain standing.

Lenaneo

Laboraro, 9 Hlakola 2016 ka 17:00

Go kgonthiša gore dilo di sepela ka tshwanelo nakong ya moletlo, bohle bao ba tlilego moletlong ba kgopelwa go tšwa ka Holong ya kopano feela ka morago ga ge moletlo o

phethilwe.

Sehlopha sa dirutegi se tsena ka Holong ya kopano gomme maloko a sehlopha se a dula ditulong tša ona sefaleng.

Khwaere e opela Gaudeamus Igitur (goba CD e tlo bapalwa) mola bao ba lego gona ba tšwela pele go ema.

Mokhanseliri o kopanya phuthego.

Khwaere.

Dikamogelo.

Hlogophethiši ya maleba ya lefapha e hlagiša dialoga go Mokhanseliri gore di newe tikrii/diploma/setifikeiti.

Go opelwa ga Koša ya Setšhaba.

Mokhanseliri o phatlalatša phuthego.

Sehlopha sa dirutegi se tšwa ka Holong ya kopano mola bao ba lego gona ba tšwela pele go ema.

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Program

Woensdag, 9 Maart 2016 om 17:00

Ter wille van die ordelike verloop van die plegtigheid word alle aanwesiges vriendelik versoek

om die Ouditorium nie voor die einde van die plegtigheid te verlaat nie.

Die akademiese prosessie kom die Ouditorium binne en neem op die verhoog plaas.

Die koor sing Gaudeamus Igitur (of ‘n CD word gespeel) terwyl die aanwesiges staan.

Die Kanselier stel die kongregasie saam.

Koor.

Verwelkoming.

Die betrokke uitvoerende dekaan stel die kandidate aan die Kanselier voor vir die toekenning van ‘n graad/diploma/sertifikaat.

Sing van die volkslied.

Die Kanselier ontbind die kongregasie.

Terwyl die aanwesiges bly staan, verlaat die akademiese prosessie die Ouditorium.

Uhlelo

uLwesithathu, 9 kuNdasa 2016 ngele-17:00

Ukuze kuqinisekwe ukuthi konke kuhamba kahle ngesikhathi somcimbi, bonke abakhona bacelwa ukuba baphume eHholweni kuphela lapho umcimbi usuphothuliwe.

Udwendwe lezifundiswa lungena ehholweni bese amalungu odwendwe ahlala phansi esiteji.

Ikwaya icula i-Gaudeamus Igitur (noma kudlalwa iCD) ngalenkathi labo abakhona besamile.

UShansela uhlanganisa ibandla.

Ikwaya.

Ukwamukelwa.

Izinhloko Eziyiziphathimandla ezithintekayo zethula abafundi kuShansela weNyuvesi ukuze bathole idigiri/idiploma/isitifiketi.

Kuculwa iHubo Lesizwe.

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Gaudeamus Igitur

Gaudeamus igitur,

Juvenes dum sumus; Post iucundum iuventutem, Post molestam senectutem

Nos habebit humus.

Vivat academia, Vivant professores,

Vivat membrum quodlibet, Vivat membra quaelibet;

Semper sint in flore!

English

Sesotho sa Leboa

Let us rejoice, therefore,

While we are young. After a pleasant youth

After a troubling old age The earth will have us.

Long live the academy!

Long live the professors! Long live each student;

Long live the whole fraternity; For ever may they flourish!

Ka gona, a re thabeng,

Re sa le ba bafsa. Ka morago ga bofsa bjo bo bose

Ka morago ga go tšofala mo go nago le mathata

Lefase le tla ba le rena.

Phela thuto phela! Phelang diprofesa phelang! Phelang baithuti phelang;

Phela kagišano ka botlalo phela; O ka re ba ka phela gabotse goyagoile!

Afrikaans

Zulu

Laat ons dan vrolik wees,

Terwyl ons jonk is; Na ’n aangename jeug.

Na ’n onaangename oudag, Sal die aarde ons hou.

Lank lewe die universiteit, Lank lewe die professore, Lank lewe elke student,

Lank lewe al die studente, Mag hulle vir ewig hul jeug behou!

Ngakho, masithokoze

Sisebasha nje. Emva kobumnandi bobusha Emva kwezinkinga zobudala

Umhlaba uzosithatha.

Phambili ngemfundo! Phambili boSolwazi!

Phambili nakuwe mfundi; Phambili ngenhlangano yonke; Maziqhubeke ngonaphakade!

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QUALIFICATIONS

1. National Diploma (NDip): Human Resources Management

Ballakistan, Callen Montez Beson, Siyabonga Innocent Binda, Celumusa Booi, Bongani Chaane, Lehlohonolo Quentin Chizelele, Malibongwe Fairhope Costa, Conceicao Gomes Da Dwango, Gugu Patricia Gwele, Yazini Zini Hlatletsi, Emmanuel Hlazo, Lutho Hlongwane, Xoliswa Sanele Joji, Nonhlanhla (with distinction) Kgare, Maraka Confidence Khanye, Candice Busisiwe Khoza, Claudia Khumalo, Vusumuzi Vincent Kouassi, Paule Valerie Legodi, Semakaleng Queen Lephoko, Duduzile Pertunia Lewele, Shilela Pebetsi Luabeya Kapinga, Ornella Luis, Fernanda Maria Armando Mahlaba, Siphamandla Gift Mahosi, Teboho Maimane, Kgopotso Basadi Makwelo, George Sizwe Malebana, Stephinah Chiko Malimela, Lucky Manyokole, Thabiso Maphalala, Wendy Babalwa Maphela, Tshepo Vanessa Mashaba, Mixo Mathenjwa, Lerato Sonto Mathieu, Angelique Matjika, Magdeline Matsie Matshidisho, Thapelo Philadelphia Mavuso, Nonhlanhla Mbacaza, Jessica Itumeleng (with distinction)

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Mbatha, Khanyisile Mboweni, Vonani Nikkie Mdaka, Charmaine Mkhwanazi, Sikhumbuzo Xolani Mmoledi, Lindiwe Modiselle, Ofentse Henry Mogodi, Molebogeng Mercy Monyai, Oda Tebogo (with distinction) Morolong, Keneuoe Moruti, Klaas Kabelo Moumakwe, Thato George Mswenya, Eva Bongeka (with distinction) Ndaba, Khanyisile Princess Ndlovu, Nkululeko France Ndlovu, Simangele Mbali Ndou, Unarine Ngobeni, Dzunani Azania Ngobese, Mandla Nhlapo, Phumzile Nkwanyana, Penelope Neli (with distinction) Ntiny, Nomsa Phetla, Lerato Winnie Ramahuma, Thabang Sehlora Ramalobela, Naiwa Vallery Ramasodi, Katlego Ranthaka, Pretty Rantlhwatlhwa, Tshegofatso Nicholas Rankwane Rikhotso, William Mpho Sambo, Truth Sawyers, Alvina Marion Sengilitye, Ongezwa Shipalane, Minkateko Brendan Sibisi, Siphiwe Ascenssion Sithole, Matimu Wesley Sogobile, Ayanda Soso, Matshidiso Mildred Subrumuny, Charnay Thwala, Sindisiwe Happiness Tsolo, Matankiso Promise Ubisi, Lonia Nyeleti

2. Baccalaureus Artium (BA): Human Resource Management Boshomane, Tshepo Fanie Botha, Yolandie Chauke, Violet Nonkululeko

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Cooke, Gareth Ross Coster, Chantel Mbali Dlamini, Siphilisiwe Hope Dlodlo, Tshepo Peter Dube, Nosamkelo Happiness Dube, Sandile Fakude, Juniour Fortuin, Rolanda Emarencia Gumede, Charmaine Kgomo, Johannes Khabi, Katlego Palesa Khipa, Hluvukani Thembani Khumalo, Nokubonga Sinethemba Mabeso, Lerato Madikane, Bongiswa Mahlangu, Alibongwe Beauty Malinga, Gugulethu Valentia Manakana, Tlou Mandlazi, Elias Simphiwe Mashigo, Mpho Mellisa Mathabela, Richard Mathebula, Sandy Violet Mdhluli, Dumisani Toby Mfenyane, Mbuyiselo Mlobeli, Yanga Mnyakeni, Martha Mbali Moloi, Refiloe Mope, Mpho Motjale, Relebogile Mphofu, Mbuso Ndlovu, Mduduzi Nhlapo, Thulisile Nhleko, Confidence Ntuli, Ntombifuthi Ntokozo Nkanyezi Nyangane, Phelokazi Poka, Thabo Ramolefe, Randy Daisy Kgabo Ramotshele, Gladness Segomotsi Raulinga, Lutendo Dexter (with distinction) Storm, Raegan Dylan Thejane, Limpho Crescentia Thonjeni, Nokukhanya Xaba, Phinda

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3. Baccalaureus Commercii (BCom): Intrapreneurial Management

Abdulla, Shaheed Beyers, Brandon Ronald Craig Bolnick, Brandon Jarryd Burns, Benathi Buskin, Jordan Marc Butler, Nausheen Cancelliere, Bianca De Canha, Sean Jose Lopes De Chaud, Paul Gilbert, Stephen Paul Knoetze, Reon Knowles, Jeffrey Kenneth Lee, Cheyen Viyarn Madzinga, Grayton Tendayi Makuraj, Stanton Mashele, Ntsako Iyton Monyamane, Derick Thapelo Moraka, Tumelo Moss, Timothy Edward Nathan, Chad Justin Netshisaulu, Jackson Oriphulusa Penn Clarke, Matthew James Pretorius, Anthony Sibusiso Ronoti, Sisonke Ongeziwe Seaward, Jason Shiburi, Raymond Jabulani Silberman, Ricky Maurice Silevu, Ezra Thithi, Tshepiso Edgar Trikam, Nishaan Prakash Tsatsimpe, Ntswelengwe Woods, Nathan Encombe

4. Bachelor of Commerce Honours (BComHons): Strategic Management Ajikanju, Abiola Afolakemi Bosch, Marco Keenen Chasakara, Tapuwanashe Dlamini, Tenele Ford, Chloe Georgiev, Vladinir Alexandrov Govan, Anjali Gumede, Precious Lungile Gutu, Chiedza Lebogang

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Hammond, Dillon Marco Hassim, Fathima (with distinction) Ismail Yussuf, Tasneem Jasat, Ishtiaq (with distinction) Jiyane, Nokuthula Sheena Kass, Mujing Somp Patricia Kose, Esther Rifiloe Kosoma, Belinda Hoalikunda Mahlaba, Siyamkela Lindelani Manuwa, Nester Rufaro Mathe, Tshegofatso Godwill Mbulwana, Malusi Mdenjwa, Nonceba Beauty Mhunga, Ashley Kudzai Modimogale, Bame Tumelo Mphahlele, Sello Madimetja Muiruri, Kevin Chege Murulane, Andy Murwamuila, Langanani Marcel Naidoo, Merissa Nadia Naidoo, Nisheren Naidu, Thashen Ndjimbi, Nathan Kuebo Ngalo, Nomfesane Thulisa Nyofane, Molefi Phillip Pearson, Claire Frances Phaladi, Penelope Lungile Rasdien, Zunaid Toli, Zolile Melville Van Tonder, Chante Way, Donovan Darren Xaba, Phumelele Wendy Prosperity Young, Dylan Marc

5. Magister Artium (MA) Kilolo, Gabriel Muaku (Public Management and Governance) Minor Dissertation: Policy programme feasibility study of the proposed OR Tambo industrial development zone Supervisor: Prof GS Cloete Mngxaso, Monwabisi Harold (Public Management and Governance) Minor Dissertation: The institutionalisation of evaluation in the Mpumalanga Provincial Legislature Supervisor: Prof GS Cloete

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Selemani, Alubu (Public Management and Governance) Minor Dissertation: A comparative evaluation of the 2006 & 2011 elections in the DRC Supervisor: Prof C Landsberg

6. Master of Commerce (MCom) Delport, Reinet (Business Management) (with distinction) Minor Dissertation: A strategic collaborative engagement model within outsourcing Supervisor: Dr A Drotskie Co-Supervisor: Mr PJ Kilbourn Digwamaje, Olebogeng Bethuel (Human Resource Management) Dissertation: Drivers of employee engagement Supervisor: Prof JE Coetzee Fakier, Mughammad Fa-Ique (Business Management) Minor Dissertation: Spiritual capitalism: The significance of incorporating spiritual values in business management Supervisor: Dr A Drotskie Kasende, Christelle Momba (Business Management) Minor Dissertation: Open innovation for manufacturing in small and medium enterprises Supervisor: Dr RC Viljoen Manchidi, Setlogane Godfrey (Business Management) Minor Dissertation: Factors necessary to enhance the effective implementation of corporate social investment in South Africa Supervisor: Dr A Makka Manzini, Motshidisi Glorine (Business Management) Minor Dissertation: Customer expectations, perceptions and satisfaction levels with water services provision in the City of Johannesburg Supervisor: Prof M Mpinganjira Masueme, Landu Shadrack (Business Management) Minor Dissertation: E-participation implementation and adoption of a local government collaboration network Supervisor: Prof T du Plessis Morrison, Yoliswa Thando (Business Management) Minor Dissertation: Incentive schemes: Driving the right behaviour amongst staff translated into improved business performance Supervisor: Dr RC Viljoen

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Motha, Musa Johannes (Business Management) Minor Dissertation: An enabling environment for youth to become entrepreneurs Supervisor: Mr H Coetzee Motsie, Zandile (Business Management) Minor Dissertation: Responsive local governance through e-participation Supervisor: Dr A Drotskie Munenekwa, Sifiso (Business Management) Minor Dissertation: The effect of organisational competencies on a bancassurance’s competitive strategy Supervisor: Prof U Ojiako Nzeukeu, Juliette Flore (Business Management) Minor Dissertation: Consumers’ attitudes and behavioural intention towards mobile advertising Supervisor: Prof M Mpinganjira Oseile, Bolelang Matthews (Business Management) Minor Dissertation: The impact of religiosity and culture on ethical decision-making in South Africa Supervisor: Prof U Ojiako

7. Master of Philosophy (MPhil) De Beer, Monica (Personal and Professional Leadership) Minor Dissertation: Female entrepreneurial leadership Supervisor: Dr MA Harrop-Allin Ramgulam, Rishi (Personal and Professional Leadership) Minor Dissertation: Middle management roles in strategy implementation Supervisor: Dr RC Viljoen Wekwete, Varaidzo Vennah Mercy (Human Resource Management) (with distinction) Dissertation: An exploration of identity work and identity play processes of female trailing spouses in South Africa Supervisor: Prof A Bosch Co-Supervisor: Dr R de Braine

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8. Doctor Litterarum et Philosophiae (DLitt et Phil)

Maphela, Bulehoa Monica (Public Management and Governance) Thesis: Implementation of South Africa’s Water Policy in selected housing developments in Soweto Supervisor: Prof GS Cloete

9. Philosophiae Doctor (PhD) Bennett, Kathryn Enid (Personal and Professional Leadership) Thesis: Making sense of and developing executive leaders’ capability for uncertainty Supervisor: Dr AM Verwey Co-Supervisor: Dr L van der Merwe Gama, Thandiwe Nomkhosi (Industrial Psychology) Thesis: Exploring mental models in business sustainability Supervisor: Prof JS Uys Joubert, Marius (Human Resource Management) Thesis: A comprehensive engagement predictive model Supervisor: Prof G Roodt Musandiwa, Thifhelimbilu Joseph (Marketing Management) Thesis: Customer orientation in small business marketing mix strategy formulation and implementation Supervisor: Prof M Mpinganjira

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Maphela, Bulehoa Monica (DLitt et Phil) After growing up in Soweto and the Eastern Cape, Bulelwa Maphela completed her academic studies in financial sciences at Vista, RAU and UJ while working in between in the banking and investment sectors in Johannesburg. She specializes in the economics of water, and currently lectures in the Department of Economics at UJ. She is also an adjudicator in the Centre for Small Business Development at UJ and is involved in applied policy research for the Gauteng Legislature. She is also working with various community charity organisations in Soweto and actively assists students to enter the job market.

Municipalities in South Africa experience a serious problem with non-payment for water provision in specific areas. The candidate investigated the implementation of the current Water Policy in South Africa in poor urban residential communities. Her primary research question is how the feasibility, affordability and sustainability of the current water management regimes in a number of residential suburbs of Soweto can be improved to achieve the South African government’s strategic developmental and governance goals. She collected and assessed data from respondents in three selected suburbs in Soweto about their experiences and perceptions of the water use and management systems in their respective areas. She found that the indigent status of households was not the main reason for non-payment, but that they still believe in the historical principle of free water that existed in the apartheid era and that the weak management of water provision by the municipality perpetuates this problem. She then developed a more appropriate policy programme implementation model for better residential water management in South Africa. This model is also applicable in other developing countries. These results are strategically important for more efficient, effective and sustainable water use in arid countries like South Africa. Supervisor: Prof GS Cloete

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Bennett, Kathryn Enid (PhD) Kathy gained a BSc (Hons) in Biochemistry and a post-graduate Diploma in HR Management from the University of the Witwatersrand. She also holds a Master’s in Business Leadership (UNISA) and a Master’s in Professional Coaching (University of Middlesex, UK). With increasing uncertainty defining the organisational context, executive leaders need to develop ‘capability for uncertainty’. The purpose of Kathy’s study was to propose a coaching framework and guidelines towards developing such capability, based on an integration of insights from (1) executive leaders’ lived experience of uncertainty and (2) executive coaches’ experience of working with executives’ uncertainty. A qualitative research approach was adopted, using a cross-sectional, multi-perspective and retrospective research strategy. The findings identified crucial components of a holistic capability for uncertainty, namely effective sense-making, learning agility, an acceptance of uncertainty, a sense of positive identity and adopting a relevant leadership approach during organisational uncertainty. Leverage points from the experiences of both the leaders and the coaches, such as sense-making and identity construction, informed a proposed coaching framework for developing these components. The original contribution of Kathy’s study is the illumination of executives’ experienced uncertainty, the clarification of a capability for uncertainty and a theoretically informed coaching framework for developing this capability. Her findings can assist organisations in determining purposes and strategies for developing leaders’ capability for uncertainty. Executive coaches may adapt the coaching framework and guidelines into their coaching repertoires. Furthermore, the theoretical constructs underpinning the coaching framework need to be included in the development of coaches. Supervisor: Dr A Verwey Co-Supervisor: Dr L van der Merwe

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Gama, Thandiwe Nomkhosi (PhD) Thandiwe holds a Master’s (Industrial Psychology) from the University of the Western Cape. She has her own consulting practice, specialising in strategic organisational development, change and transformation management, performance management, business processes re-engineering and re-structuring, as well as medico-legal assessments. Mental models give meaning to, and serve as a frame of reference for, the interpretation of our social world. The aim of Thandiwe’s study was to investigate the current mental models of business leaders within the era of sustainability in which organisations face the challenge of surviving within the 21st century context of uncertainty and change. The study was conducted with CEOs of different business and government sectors within South Africa. Respondents endorsed the postulate that leadership in the 21st century is typified by complexity, turbulence, paradox, speed and unpredictability. This called for a new mental model informing their thinking: a new leadership DNA. Respondents acknowledged that sustainability has become the ruling paradigm. Due to the new realities and challenges faced, however, the focus has moved away from sustainability to dealing rather with complexity and unpredictability. Given the legacy of apartheid, the SA situation is worsened by poor relations between business, government and labour. Better relations are essential because of the dire need to implement the National Development Plan. The contribution of Thandiwe’s study is that it confirms the need to instil a 21st century mental model in leadership development – one that is more aligned to the era’s challenges and demands. Also, it validates the criticality of the voice of business, making the SA economy fit for the 21st century. Supervisor: Prof JS Uys

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Joubert, Marius (PhD) Marius Joubert is the CEO of Nxt Lvl Southern Africa Pty Ltd. He holds a four-year Bachelor’s degree in Business Communications from North-West University and a Master’s degree in People Management from the University of Johannesburg. Employee engagement has become a major management and leadership challenge in organisations. Complexity increasingly makes it difficult for management and leadership teams to optimally engage their workforce. Emanating from his master’s study, Marius set out to identify the relevant pull and push factors on three organisational levels, namely Individual, Team and Management engagement. A quantitative cross-sectional survey (n = 425) was conducted in three different organisations that collectively employ about 2000 people. Structural Equation Modelling was used to analyse the relationships between the various push and pull factors on their respective levels of engagement. The relationships between different push and pull factors and their respective engagement level were established. The study also found significant relationships and interactions between the three engagement levels when predicting Engaging Climate in organisations. For instance, it was found that Team and Management engagement impacts Individual engagement and that Team engagement partially mediates the relationship between Management and Individual engagement. This is the first study to analyse employee engagement as a multi-level organisational construct. On a more practical level it shows that different organisational levels create unique contexts in which different sets of push and pull factors operate that have an impact on employee engagement on each level and ultimately on an engaging climate. Supervisor: Prof G Roodt

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Musandiwa, Thifhelimbilu Joseph (PhD) Joseph Musandiwa is a Chartered Marketer. He holds a Bachelor of Business Administration from Andrews University in the USA and a Master of Commerce degree in Business Management from the then Rand Afrikaans University, which he completed in 1999. Joe is currently employed as a Marketing and Sales Director at Thales South Africa Systems. He has extensive marketing and sales experience gained from different industries, including the South African public transport sector. Joe’s research focused on marketing practices among small and medium sized firms (SMEs). SMEs play an important role in the development of many economies, including that of South Africa. Despite this, business performance in this sector is often unsatisfactory. Research attributes this to, among other factors, poor marketing practices. Focusing on firms following a cooperative business strategy arrangement, specifically firms in the minibus taxi industry, Joe’s study examined the influence of marketing mix strategy formulation and implementation on marketing performance. Data collection was conducted in two phases. The first phase involved the collection of qualitative data, using focus group discussions with Minibus Taxi Association members. The second phase involved the collection of quantitative data from owner-managers and customers. A conceptual framework linking customer orientation in marketing mix strategy formulation and implementation to performance was developed and tested. The results showed that appropriate strategy formulation was found to be positively related to performance. A gap analysis of owner manager and customer perceptions on customer orientation in marketing mix strategy implementation showed the existence of significant differences. Through this study Joe contributed to the advancement of knowledge on marketing mix strategy formulation and implementation among SMEs, particularly those operating within a co-operative business arrangement. Supervisor: Prof M Mpinganjira

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See the back cover for the words of the National Anthem.

A word of thanks to the UJ Alumni Association for sponsoring the flower arrangements at the University of Johannesburg graduation ceremonies.

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