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Join The Indian Skill Development Revolution Anthem Vidya

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Vidya Skill Development Revolution

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  • 1. Indian Job Scenario At a Glance The job trend in India is shifting, with many companies preferring to hire more vocationally trained and management graduates than engineering degree or diploma holders. More than one million people from professional colleges join the labour force every year in a country that turns out more than four million graduates annually, including more than 600,000 engineering graduates. Gender wise, the female skill pool performed better than the male, with an employability percentage of 42% compared with 33%. The study found that a majority of the employable pool comes from Punjab, Tamil Nadu, Uttar Pradesh, Delhi, Andhra Pradesh, Haryana, Gujarat, Odisha and West Bengal. The information of about two-thirds of our skill pool not being fit for employment is not a great situation for a country where some 12 million people (including graduates and new entrants into the unorganized job market) enter the labour market every year. But this should not surprise, knowing that companies have been complaining about the gap,

2. Indian Job Scenario At a Glance S. Ramadorai, adviser to the Prime Minister on skills development, said it was essential to match skills with jobs and promote job-led growth in a country with more than 600 million people in the working-age group. More than one million people from professional colleges join the labour force every year in a country that turns out more than four million graduates annually, including more than 600,000 engineering graduates. Currently hiring in India stands at 38%, a 2% drop year-on-year and down on predictions made in June 2013. However, the level of companies shedding staff has also fallen, decreasing by half. This indicates a more measured approach to recruitment from Indian businesses, as organisations look to develop the managerial and professional talent they already have on their books. Sectors that are faring well in terms of current hiring include Law, BPO, Education and Banking. The electronic sector shows the biggest jump in predicted hiring in the next quarter, currently 29% of businesses are taking on staff, this is expected to jump to 71% in the coming months. 3. Jobs by Industry in 2014 Sector Wise Jobs 160000 140000 120000 100000 80000 60000 40000 20000 0 FMCGHealthcareIT & ITES*Source: Economic Times, Dec 25th 2013.RetailHospitalityBanking & FinancialEducation & Training 4. RETAIL-CASHIERIndividuals in this position service and process all customer transactions through various tenders whilst adhering to accounting principles.Individuals in this position service and process all payments made in for sales done within the retail environment whilst working cordially within the team and retail organisation.The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive towards service delivery and processing payments accurately with speed.Minimum Qualification: Class XthCurriculum: 1. RAS / N0110 To service Cash Point / POS 2. RAS / N0111 To follow point-of-sale procedures for age-restricted products 3. RAS / N0112 To process customer orders for goods 4. RAS / N0113 To process part exchange sale transactions 5. RAS / N0115 To process payments 6. RAS / N0116 To process cash and credit transactions 7. RAS / N0117 To process returned goods 8. RAS / N0121 To maintain health and safety 9. RAS / N0130 To create a positive image of self & organisation in the customers mind 10. RAS / N0137 To work effectively in your team 11. RAS / N0138 To work effectively in your organisation Duration:One Month 5. RETAIL SALES ASSOCIATEMinimum Qualification: Class Xth. Curriculum: 1. RAS / N0114 To process credit applications for purchases 2. RAS / N0120 To help keep the store secure 3. RAS / N0122 To help maintain healthy and safety 4. RAS / N0125 To demonstrate products to customers 5. RAS / N0126 To help customers choose right products 6. RAS / N0127 To provide specialist support to customers facilitating purchases 7. RAS / N0128 To maximise sales of goods & services 8. RAS / N0129 To provide personalised sales & post-sales service support 9. RAS / N0130 To create a positive image of self & organisation in the customers mind 10. RAS / N0132 To resolve customer concerns 11. RAS / N0133 To organise the delivery of reliable service 12. RAS / N0134 To improve customer relationship 13. RAS / N0135 To monitor and solve service concerns 14. RAS / N0136 To promote continuous improvement in service 15. RAS / N0137 To work effectively in your team 16. RAS / N0138 To work effectively in your organisation Duration : One Month 6. RETAIL STORE OPS ASSISTANTMinimum Qualification: 10+2 Curriculum:1. RAS / N0101 To receive goods into storage 2. RAS / N0102 Delivery of Products 3. RAS / N0103 To maintain required levels of stock 4. RAS / N0104 To maintain adequate stocks levels for sale 5. RAS / N0121 To maintain health and safety 6. RAS / N0130 To create a positive image of self & organisation in the customers mind 7. RAS / N0137 To work effectively in your team 8. RAS / N0138 To work effectively in your organisation Duration:One Month 7. RETAIL TRAINEE ASSOCIATEMinimum Qualification: Class Xth. Curriculum: 1. RAS / N0105 To display stock to promote sales 2. RAS / N0106 To plan and prepare visual merchandising displays 3. RAS / N0107 To dress visual merchandising displays 4. RAS / N0108 To dismantle and store visual merchandising displays 5. RAS / N0109 To prepare products for sale 6. RAS / N0118 To promote loyalty schemes to customers 7. RAS / N0119 To keep the store secure 8. RAS / N0121 To maintain health and safety 9. RAS / N0123 To keep the store clean and hygienic 10. RAS / N0124 To provide information and advice to customers 11. RAS / N0130 To create a positive image of self & organisation in the customers mind 12. RAS / N0137 To work effectively in your team. Duration: One Month 8. BFSI BUSINESS CORRESPONDENT Min. Qualification: Class Xth. Curriculum for Business Correspondent:1. BSC/ N 0301 (Source new customers) 2. BSC/ N 0302 (Assist with application process) 3. BSC/ N 0303 (Facilitate/Execute Transactions) 4. BSC/ N 0304 (Provide on-going services) Curriculum for Facilitator: 1. BSC/ N 0301 (Source new customers) 2. BSC/ N 0302 (Assist with application process) 3. BSC/ N 0304 (Provide on-going services) Duration: One Month 9. BFSI EQUITY DEALEREquity dealers buy and sell investment and financial instruments on behalf of their clients. They also provide market insights and investment advice to potential and existing clients. The individual is required to have numerical and analytic skills. He/She must be able to perform multiple tasks accurately within fixed timelines in a high-pressure environment. Min. Qualification: Graduate. Curriculum: 1. BSC/ N 0201 (Prepare For Dealing Operations) 2. BSC/ N 0202 (Carry out Dealing Operations) Duration: One Month 10. BFSI MUTUAL FUND AGENTA mutual fund agent is representative of a bank or similar financial institution, who offers mutual funds to prospective investors, maintains records of their investments and conducts regular market research to advice customers. The individual is required to have interpersonal and analytical skills. He must be able to track the mutual fund market and maintain relationships with customers. Minimum Qualification: Class XIIth. Curriculum: 1. BSC/ N 0601 (Conduct research) 2. BSC/ N 0602 (Market and sale mutual fund) 3. BSC/ N 0603 (Assist with purchase of mutual fund) 4. BSC/ N 0604 (Perform aftersales activities) Duration: One Month 11. IT & ITES COLLECTION EXEC.Individuals in this job are responsible for reconciliation of customer accounts through payment follow ups, sending payment reminders, investigating and solving customers' problems, which may lead to delay in payments, communicate the right information to the customers. This job requires the individual to interact with customers. The individual should be result oriented and should also be able to demonstrate logical thinking and interpersonal skills; ensure prioritization of workload and should be willing to work at a deskbased job for long hours. Minimum Qualification: Class XIIth. Curriculum: 1. SSC/N2320 (Collect payments over the telephone) 2. SSC/N9001 (Manage your work to meet requirements) 3. SSC/N9003 (Maintain a healthy, safe and secure working environment) Duration: One Month 12. IT & ITES CRM DOMESTIC NON-VOICE.Domestic Non- Voice in the IT-ITeS Industry is also known as a Customer Service Associate, Customer Service Representative, Customer Care Executive, Customer Service Advisor, Helpdesk Coordinator, Customer Support Representative, Support Engineer, Support Consultant, Process Associate- Transaction etc. Individuals at this job are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses may be made on either pre-existing email templates or customized mails to the query requirement. This job requires the individual to either work independently or collaboratively in teams to resolve customer queries effectively. The individual should possess excellent communication skills and should be willing to take up a desk-based job with long hours. Minimum Qualification: 10+2 Curriculum: 1. SSC/N3021 (Deal remotely with customer queries) 2. SSC/N9001 (Manage your work to meet requirements) 3. SSC/N9003 (Maintain a healthy, safe and secure working environment) Duration: One Month 13. IT & ITES CRM DOMESTIC VOICE.Individuals in this job receive and make telephone calls which are primarily scripted, basic and routine with the assistance of a computerized system. They answer inquiries, resolve problems, record complaints and/or receive feedback. This job requires the individual to work independently and interact with customers. The individual should be result oriented and should also be able to demonstrate logical thinking and interpersonal skills; ensure prioritization of workload and should be willing to work at a desk-based job. Minimum Qualification: 10+2 Curriculum: 1. SSC/N3020 (Make outbound calls to customers) 2. SSC/N9001 (Manage your work to meet requirements) 3. SSC/N9003 (Maintain a healthy, safe and secure working environment) Duration: One Month 14. GalleryStudents @ TrainingEmployers Feedback