utilizing a student ambassador leadership team · student ambassador leadership team to help run...
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Utilizing a
Student Ambassador Leadership Team
to Help Run Your Visit Operation Chris Bierdeman
Assistant Director of Admissions
UNC Profile
University of Northern Colorado
Located in Greeley, CO – Population 100,000
10,000 undergraduate students
Approximately 16,500 campus visitors last year
40 Student Ambassadors
Organizational Structure
2008
Assistant Director Visitor Services &
Events
Event Day Team Leader
Assistant Event Coordinator
Telecounseling Supervisor
Telecounseling Team Leader
40 Student Ambassadors
Assistant Director Visitor Services &
Events
Student Ambassador Coordinator
Assistant Student
Ambassador & Events
Coordinator
BRM Guru
31 Student Ambassadors
Assistant Event
Coordinator
Student Outreach
Coordinator
Assistant Training & Outreach
Coordinator
Training & Professional
Development Coordinator
Visit Assistant Co-Team Leader
Visit Assistant Co-Team Leader
Social Media Manager
Print & Web Designer
Tech Guru
Organizational Structure
2013
SALT
Student
Ambassador
Leadership
Team
Specific Roles – Primary Leadership Team
• Graduate Student Positions (typically)
–Student Ambassador Coordinator
–Assistant Events Coordinator
–Student Outreach Coordinator
• Undergraduate Student Positions
–Training & Professional Development Coordinator
–Visit Assistant Team Leaders (2)
Specific Roles – Leadership Team Support
• Assistant Student Ambassador & Events Coordinator
• Assistant Training & Outreach Coordinator
• Social Media Manager
• Print & Web Designer
• Tech Guru
• BRM Guru
• Visit Assistants
• Admissions Assistants
How a SALT can benefit…
• You
– Distribute and delegate your duties
– Idea generation
– Split up supervisory responsibilities
• Your Visit Program
– More time to devote to training of students = better tours and knowledgeable guides
– Students have a more invested role, and take ownership of the visit program
– Increased morale of entire team
How to…Establish a SALT
• Determine your specific needs
• Determine your Budget
• Create a plan/proposal
• Select the right students/hire smart
How to…Empower students to get the job done
• Create well-defined roles with specific duties
• Give them stuff to do and let them do it!
• Facilitate regular meetings
• Let them contribute and have a say
• Host an annual retreat
How to…Utilize them to their fullest potential
•Well defined roles
• Teachable moments
•Who is supervising who?
Important eTools
• Whentowork – Student Scheduling Tool
• Signupgenius – Volunteer Coordination
• Facebook – Ambassador Page to stay connected
Help your students gain valuable experiences
• Leadership experiences
– Making the transition from peer to leader
– Taking ownership
• Resume-building experiences
– Training coordination
– Interaction within the office and the campus community
– Supervision
– Conflict Resolution
SALT Video
• Coming Soon
Student Ambassador Leadership Teams
Questions &
Other Ideas
Contact Me:
Chris Bierdeman Assistant Director of Admissions University of Northern Colorado
Phone: (970) 351-2063 Email: [email protected]
Twitter: @CWBier