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Sander Lems [email protected] +31 647101843 EFR Business Week Woensdag 1 april 2015 TRENDS IN ECOMMERCE

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Sander Lems

[email protected]+31 647101843

EFR Business Week

Woensdag 1 april 2015

TRENDS IN ECOMMERCE

Sander Lems

@sanderlems

linkedin.com/in/sanderlems

years of e-Commerce experience

25+

100+e-Marketing customersSana & Magento Shops

500+Design customers

100+

Netherlands | USA | Singapore | UK DACH | Australia | Ukraine | Sri Lanka

8offices

e-Commerce specialists

350+

We maximize your e-Commerce success

Agenda.

Trends in eCommerce (30 min.)

Workshop (30 min.)

Pitch (30 min.)

In a world with a growing amount of information, every

individual expects fast, easy accessible and relevantproducts or

services, independent of time, locationand medium.

How big is the eCommercemarket.

(Bron: Thuiswinkel Markt Monitor & GFK. Forecast door Shopping2020 Expert groep (n=444)

Trend 1

Mobile becomes leading.

Mobile traffic explodes.

Mobile purchase becomes easier.

Smartphones getting bigger & bigger.

Smartphones getting bigger & bigger.

“Starting April 21, we will be expanding our use of mobile-friendlinessas a ranking signal. This change will affect mobile searches in all

languages worldwide and will have a significant impact in our search results.”

source: Google (feb2015)

Mobile webshop: no longer optional.

Trend 2

Online / offline tracking.

Google Quietly Testing Offline Store Visits Tracking.

Beacons.

Trend 3

Omnichannel.

Inspire online, purchase offline.

Local: in-store stock.

Purchase in-store (kiosk), home delivery.

Full assortment in-store.

Online retailers opening (more) stores.

Productfeed marketing for broader reach.

Trend 4

Social commerce.

User generated content.

Share your happiness.

Trend 5

Personalization.

Klant A

Klant B

Trend 6

Payment.

Easier checkout using wallets.

Easy checkout using emailaddress only.

Trend 7

Delivery.

Even faster.

Workshop.

Workshop.

Workshop.

Concurrentie (cheap stuff).

Competition (expensive stuff).

Competition (all stuff in between).

Workshop.

What would you do to save V&D?

Subjects forpitch

› Shopfitting

› Product range / assortment

› Online strategy

› How tofit in La Place?

› ...

Deliverable

› Pitch withmax. 10 powerpoint slides per team withyour ideason howtosave V&D.

Want to download this presentation?.

Send me a message. I’momnichannel.

[email protected]

linkedin.com/in/sanderlems

twitter.com/sanderlems

ISM eCompany.

Tessa Knijnenburg Jaimy RosenauCorporate Recruiter Corporate Recruiter

Contactgegevens☎ +31 (0) 10 243 6000✉ [email protected]

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