tools of engagement: storytelling, audience response systems, and learning science
DESCRIPTION
This breakout session will examine tools instructors can use to help motivate students, engage learners and bring the classroom to life using techniques that are backed by learning science research. The session will provide hands-on work with an audience response system and discuss digital, in-class storytelling techniques.TRANSCRIPT
Twitter:@kkapp
Tools of Engagement: Storytelling, Audience Response Systems, and
Learning Science
By Karl M. Kapp April 2014
Design Takeaway Challenge (helps with transferability)
Keeping Learners Involved:
Story, Questions, Content, Team Progress
Game Elements?
1) Story/Genre2) Polling/Audience Input3) Points/Winners/Teams4) Mystery/Curiosity5) Cliff Hanger
Storytelling
Researchers have found that the human brain has a natural affinity for
narrative construction.
Yep, People tend to remember facts more accurately if they encounter
them in a story rather than in a list.
And they rate legal arguments as more convincing when built into narrative tales rather than on legal precedent.
Carey, B. (2007) this is Your Life (and How You Tell it). The New York Times. Melanie Green http://www.unc.edu/~mcgreen/research.html. Chapter 2 “The Gamification of Learning and Instruction.
Parts of a Story…
Stories need Characters…
Background Multi-dimensional
Stories need Plot…
What is happening…
Stories need Tension…
Stories need Resolution…
Stories need Conclusion…
1. Characters
Story Elements
5. Conclusion
2. Plot (something has to happen).
3. Tension
4. Resolution
Let’s Get Started
meet Hir O’ Winn… (read Heroine)
an accomplished Professional Team Player Hospital Administrator
Slated for Promotion
Too Basic…
Too Advanced…
Too Late…
Sorry, had you on mute, could you repeat the
question.
meet Ann Tagonist…
an accomplished
Professional Team Player Member of the Organization Member of Learning and Development Organization
Won Training AWARDS
an accomplished
Professional Team Player Member of the Organization Member of Learning and Development Organization
Won Training AWARDS Numerous
They both work for… Big Hospital
Ann’s Job is to create training
E-learning
Training Manuals
Classroom instruction
Ann created a great library of
courses …
Ann Is… Frustrated Still
Hir O’ Winn… won’t take any classes Ann
Develops
DUH!
Scary problems…
Timing Issue …
Packaging Problem …
Transfer Problem …
I am frustrated
So am I.
I Got It!
Self Serve Model …
Real-time access to people
Quick question
Broadcasting Thoughts and
Opinions
Sending Yourself
Reminders.
Mentoring
Reach across silos of information
Answering one question leads to more questions
Clarification of
Terms Tips and
Techniques
Advice from Veteran
Employees
Frequently
Asked Questions
Posting/Collection of of Valuable Resources
Listing of Internal Experts
Hir Learns when and how she
wants and gets Promoted…
Ann Tagonist… Becomes CLO
Profits
Increase…
Now let’s begin implementing Self-Serve Learning…
The End
Let’s Examine the Elements of the Visual
Story
1. Characters
Stories Need
5. Conclusion
2. Plot (something has to happen).
3. Tension
4. Resolution
Character Development who is this?
Background One of the audience members Successful, Confident
Use Characters to set mood and tone.
Blended Bullets
Connect with a habit of the audience
Additional Character Adds Tension
Link individual and corporate needs…
Graphical Bullets
Image conveys message of old and
outdated approach …
Why? is Ann frustrated …
Why? Won’t she take classes …
Now we provide an answer…
Sort of …
Visual Metaphor…
Visual Comparison …
Individual Frustration…
More individual Frustration…
Everybody is Frustrated…
Moment of Calm…
Realization of Solution…
The Resolution…
Happy Conclusion…
Call to Action…
Story Type Goal of Story Expressive Teach content or convey existing
information.
Strategic Promote certain ways of working or thinking—cultural shifts.
Reflective Captures complexities embedded within a situation or points out absurdities of a current state of affairs.
Transformative Describe a possible new future or a new way of operating.
Alterio, Maxine & McDrury, Janice. Learning Through Storytelling in Higher Education: Using Reflection and Experience to Improve Learning. Routledge. 2003.
Become a Story Connoisseur—Observe how movie makers, television directors, and novelists craft stories.
Ask to Hear Stories—When debriefing a person providing information for a course, ask for stories illustrating key
points.
Ask Story Questions—Stories follow a structure, ask structured questions around which stories are built.
Storytelling Exercise
Craft a brief story (2 paragraphs) to convey an instructional objective.
Handout
Let’s Play Fact or Fishy…
Example One:
Rules • A statement is presented
– Choose the best response
• Text Keyword Response: – To 37607
Take out your text-machines
Standard Texting Fees Apply!
Two Teams
teama teamb
How To Respond via Texting
1. Polleverywhere has no access to your phone number 2. Capitalization doesn’t matter, but spaces and spelling do TIPS
Amaze
Inamaze
alright
Amaze
First decision about this dragon slaying game is how to start the game…what
should the players first in-game experience be?
Example Two:
You have two choices:
Tell the player three things he/she needs to know about slaying dragons. or Begin with a fight between the player and a small, dangerous dragon.
Why does this answer make sense?
Not Sure?
Good game designers know that games are engaging because they require action
right away.
Action draws in the player and encourages further engagement. Start
by battling a dragon.
Research indicates that learners who used interactive games for learning had the greater cognitive gains over learners provided with traditional
classroom training.
Vogel, J. J., Vogel D.S., Cannon-Bowers, J., Bowers, C.A., Muse, K., & Wright, M. (2006). Computer gaming and Interactive simulations for learning: A meta-analysis. Journal of Educational Computing Research, 34(3), 229-243.
What is the right next step?
A. Check the patient for unresponsiveness.
B. Push down on the center of the chest.
C. Call for assistance.
Example Three
C. Call for assistance.
People are motivated when they have autonomy, mastery and relatedness.
Interactivity motivates learners because…
That’s called Self-Determination Theory
Deci, E. L., & Ryan, R. M. (2000). The 'what' and 'why' of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11, 227-268
Why is our inventory forecast so wrong?
Because your team misjudged the level of scrap.
And Sales over estimated demand!
Here is a recap… 1) Stories are powerful tools for learning
(character, plot, tension, resolution, conclusion)
2) Construct the right type of story (Expressive, Strategic, Reflective, Transformative)
3) Create interactivity with audience response software (True/False, Forced Decision and Branching)