employee engagement: orientation through storytelling
TRANSCRIPT
Orientation Through Storytelling
Welcome! Before we get started…Share one thing you hope to learn today.
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Employee Engagement: Orientation Through Storytelling
E r i c a D a v i s , P r o g r a m M a n a g e rL e a r n i n g & L e a d e r s h i p D e v e l o p m e n t
P e a c e H e a l t hV a n c o u v e r , W A
Your Turn
• Find a partner• 5 min• Share the story of how you got your name or
how you got a nickname
On this day,
the ____________ of (insert day)
_____________, _________(insert month)
(insert year)
I
__________________________ (insert name)
joined PeaceHealth as a caregiver in service
to all those who come to us in their time of need.
Caregivers: Our heroes!
How did we get there?
Before…
• 6 versions• Different lengths of time• Transfers and rehires • Time and $• Compliance issues• “How to get fired”• Lack of identity • Previous attempts = failed!
Creating a vision…
Topics that portray our cultureRelevant regardless of role or location
Builds our story and creates connection to it Tells the “Why”
Ability to communicate in all locations without variation in key messages
Topics best delivered in person Orientation, NOT training
Enduring and strategic vs. skill building and tacticalCreate excitement, engagement, and inspiration
Out!
96% satisfaction rate!
Lessons Learned• Stakeholder input & buy-in • Support at all levels• Right team/resources • Measure progress, track metrics• See topics as part of larger story• Find ways for new employees to tell their story
“My stepdad attended orientation this past Monday. When he got home, he was so excited and pumped to be working for PeaceHealth. He told me it was the best orientation he had
ever attended...most everyone felt the same... It made them feel good to see all caregivers being brought together
regardless of their role in the organization. As his daughter, it was pretty amazing to see him so excited and motivated
to work for us, simply from attending NCO.”
What is your organization’s story?• Once upon a time…• And every day…• But one day…• Because of that…• Because of that…• Until finally…• Every since then…• And the moral is…
Keep your heart happy.