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ThriveThriveFALL 2016

Thrive

A Team ApproachFinger Lakes Gastroenterology joins

Finger Lakes Health

2 F A L L 2 0 1 6 • F I N G E R L A K E S H E A L T H • T H R I V E

Dear Friends and Neighbors,

It is my pleasure to share with you the exciting news of a very successful recruitment season. We have been able to bring many new physicians, nurse practitioners, and physician assistants to our communities to enhance access to care and to serve you, our friends and neighbors. More than 30 providers have joined Finger Lakes Health; FLH Medical, P.C.; and our network of physician practices. In this issue of Thrive, you will meet many of them.

Just like all of you, I often make personal connections when doing my grocery shopping. It is often in the produce aisle, that I hear suggestions from patients and families and fellow community members. I hear you in these moments and listen gratefully to all you share with me. I had heard frequently that folks wanted enhanced access and shorter waiting times to see a dermatologist locally. You have embraced Dr. Emily Lambert and Nurse Practitioner Sara Drew at Geneva General Dermatology. In response to your feedback and community need, we have brought an additional dermatologist, Dr. Amanda Carpenter, to the practice. I know you will bene�t from her expertise and warmly welcome her, just as you have Dr. Lambert. In an agricultural community such as ours, it is so important to assure our residents are having regular screenings for skin damage and to prevent skin cancer, which may ultimately save lives.

In addition, we are pleased to welcome several new Emergency Medicine physicians to treat patients 24/7 in our new expanded and well-utilized Emergency Departments at Geneva General Hospital and Soldiers & Sailors Memorial Hospital. There, Dr. Matthew Talbott was recently named Director of Emergency Medicine and Michelle Michael-Korn joins Finger Lakes Health as Director of Emergency Services. We are also proud to have recently earned the Joint Commission Chest Pain Center designation and again be recognized by the Joint Commission as a Stroke Center at Geneva General Hospital. We know, for many of you, the Emergency Department is the front door to our health system when an unexpected accident or unplanned illness brings you to one of our locations in need of expert, compassionate care.

We are thrilled to announce that Finger Lakes Gastroenterology, the long-standing, well-regarded local practice, has formally become part of the Finger Lakes Health family. Dr. Henry LeGuyader and Dr. Angel Diaz are joined by Dr. Christine Yu (one of few female gastroenterology professionals in the region). Together with Physician Assistant Brandee Burley and Nurse Practitioner Christine Wille, they will perform all their procedures exclusively at Finger Lakes Health (Finger Lakes Surgery Center, Soldiers & Sailors Memorial Hospital, and Geneva General Hospital).

We’ve also recently expanded our rehabilitation services in Seneca County by opening an extension of Garnsey Rehabilitation at Huntington Living Center in Waterloo. Physical therapy, occupational therapy and speech therapy services will be o�ered at the Waterloo site. We’ve also added extended hours in Geneva.

We continue to grow and are always seeking ways to bring new services, additional healthcare professionals, and to deliver exceptional care to you, with neighbors caring for neighbors, close to home.

Good Health… We’re In It Together

Jose Acevedo, M.D., M.B.A.,President and CEO, Finger Lakes Health

A Messagefrom President & CEOJose Acevedo, M.D., MBA

A Message

Good Health… We’re In It Together

F A L L 2 0 1 6 • F I N G E R L A K E S H E A L T H • T H R I V E 3F A L L 2 0 1 6 • F I N G E R L A K E S H E A L T H • T H R I V E 3

Health and WellnessMagazine from

FINGER LAKES HEALTH

TABLE of CONTENTS

4Love in Long Term Care

6Advice to Thrive On

8Welcome Physicians

9New Faces

12Gastroenterology Practice

Here for You

15Focus on Wellness

16Primary Care Partnerships

24Healthy Returns

WWW.FLHEALTH.ORGVisit us on the web to:

• Find a physician• Locate a service/facility• Register for an event• Apply for employment• Research health information• Share a story• Make a donation . . . and much more

FOLLOW US ON . . .

Cubby Chase 5K, 10K, and Color Mile Run This year’s Cubby Chase held on July 30 was a tremendous success with nearly 700 registered participants. Runners and walkers took part in a 5K, 10K, and Color Mile Run at the family event. Mark your calendars for next year’s event – Saturday, July 29!

Our Students are Our Future Finger Lakes Health College of Nursing Surgical Technology Program graduated its second class on Aug. 4.

In August, Marion S. Whelan School of Practical Nursing graduated its 81st class.

This spring, Finger Lakes Health College of Nursing graduated its seventh class with a pinning ceremony and commencement exercise for 68 students.

F A L L 2 0 1 6 • F I N G E R L A K E S H E A L T H • T H R I V E 5

Huntington Living CenterA Valentine’s Wedding CelebrationOn February 14, Cindy Elardo and Philip Peterman were married in the front lobby of Huntington Living Center. The guest of honor was Cindy’s mother, Huntington Living Center resident Antoinette Elardo.

A reception for 28 guests was held in the facility’s chapel, with catering provided by Huntington’s Nutritional Services Department. The Activities sta� did all of the decorating, and one of the sta�’s relatives, who is a pastry chef, made the wedding cake.

Cindy remarked, “I can’t thank the sta� enough. We were very happy and surprised with everything!”

Geneva Living Centers “Can’t thank you enough for being so nice.”“Many thanks to the entire care sta� that supported and comforted my grandmother during these last few months. She was a very proud and independent person, and it took a very special group of people with huge hearts to care for her – especially when she wasn’t very receptive to your e�orts!

“It was a great comfort to me to know that you were all there for her when I couldn’t be. My family and I are 300 miles away. The hospital, and all those that are still under your care, are very lucky to have you all there. God bless!”

– Anonymous

The Homestead Music and Memories Abound“It is amazing to watch a resident who is restless and agitated put on the headphones and immediately have a change of mood. Some residents will just start moving to the music, tap their feet and move their arms. Others will sing or hum. Some will close their eyes and relax and enjoy the music.”

These are just some of the comments made by sta� about the Music & Memory program instituted at The Homestead of Soldiers & Sailors Memorial Hospital in Penn Yan.

The Music & Memory program has been piloted on the Neurobehavioral Unit at The Homestead with great success. The program trains caregivers how to set up personalized music playlists, delivered on iPods and other digital devices, for those in their care. These musical favorites tap deep memories not lost to dementia and can bring participants back to life, enabling them to feel like themselves again, to converse, socialize and stay present.

Delores Morgan, daughter of Homestead resident Helene Ike,

commented on the Music & Memory program, saying, the Music & Memory program “is an absolute Godsend for my mother. When she gets angry, nothing was working, but from day one, this program has made her calm and peaceful; it puts a smile on her face. It is a wonderful program. I’m so thankful for it.”

The program was supported by funding from the John D. Kelly Memorial Award. Additionally, a donation made in memory of Sue Schwingle, longtime activities aide at The Homestead, who died in 2013, also supported the program.

Huntington Living Center Rehabilitation Secure Dementia Skilled Nursing

The Homestead at Soldiers & SailorsMemorial HospitalRehabilitation Secure Cognitively Impaired Neurobehavioral

Living Center at Geneva – NorthSkilled NursingRehabilitation

Living Center at Geneva – SouthTransitional Care RehabilitationSkilled Nursing

Call for additional information or to set up a tour today! (315) 787-4733

in Long Term Care

A vital �rst step in taking charge of your health is choosing the right primary care partner and making the most of this relationship working jointly toward your happy and healthy future. Your primary care physician plays a key role in coordinating all aspects of your care. He or she can manage a variety of medical concerns. Your primary care provider, also sometimes referred to as your ”PCP,” provides preventive care and advice, maintains your medical history and can refer you to specialists when needed. Sometimes this is referred to as your “medical home.” A strong relationship with your PCP ensures continuity of care, often leads to goal-setting and collaboration to achieve the best outcomes, and is vital to you feeling informed, satis�ed and in control of your own health.

There are several types of primary care providers.

Family practice physicians, also referred to as family medicine, specialize in the comprehensive treatment of individuals and families from infants to the elderly. They are trained in several medical areas including internal medicine, pediatrics, obstetrics, gynecology, general surgery and psychiatry with a focus on health promotion, disease prevention, health maintenance, counseling, patient diagnosis and treatment of acute and chronic illnesses.

Internal medicine physicians, also known as internists, completed training dedicated to the care of adults. They are

recognized as experts in diagnosis of body systems and focus on treatment of chronic disease and health prevention. Internists often work with their patients to treat and manage multiple chronic illnesses simultaneously.

Geriatricians - Some family practice physicians and internal medicine physicians receive additional specialty training or board certi�cation in geriatrics focused on the aging process and the unique health concerns of older adults.

Pediatricians provide primary care to children generally from birth to 18, phases of development associated with rapid growth and change. Pediatricians treat childhood diseases and medical conditions and provide very important regular wellness checks and preventive health service including immunizations.

Nurse Practitioners (NPs) are advanced practice registered nurses who are educated and trained to diagnose and treat acute illness and chronic conditions and provide health education. Within the primary care setting, nurse practitioners play an invaluable role and are trained as “adult” or “family” or “pediatric” nurse practitioners.

Physician Assistants (PAs) are healthcare professionals licensed to practice medicine with physician supervision. PAs conduct physical exams, diagnose and treat illnesses, order and interpret tests, counsel on preventive healthcare, and can assist in surgery.

Make the Most of Every VisitChoosing the right physician for you relates to both the type of primary care physician, as outlined earlier (family medicine, internist etc.) and also means �nding the right “match” or “�t” for you. We each have our own preferences and make connections with people in di�erent ways. Whether this happens at �rst sight or takes a bit of rapport-building, you should feel that you have a trusted partner and the relationship should feel natural. This may include considering whether you are more comfortable with a female or male physician, both your and the doctor’s communication style, the physician’s philosophy of care, and your ability to ask questions and have them answered in a way you understand.

Tips for a Quality Visit: Bring your real self to the appointment. Don’t try to be someone you are not. Be genuine. Just like any good relationship, the old adage, “be yourself” holds true here. Never try to answer questions with what you think your doctor wants to hear. Be forthcoming with information. Share your concerns. Be honest. Don’t withhold important information. You never know when something might be an important piece of the puzzle.

Prepare for your appointment, just as you would for any meeting. Write down your questions to be sure you don’t forget, in case you start to feel distracted or get focused on other aspects of your appointment.

A Message from President & CEOJose Acevedo, M.D., MBA

ADVICE TO THRIVE ON

Build a Healthy Relationship with your Primary Care Physician


Be an active listener. Remember the key to good communication is a two-way dialogue. In addition to providing detailed information about your chief concerns, recent symptoms, or health-oriented goals, you’ll want to leave time and space in the conversation to listen. Often it is easy to get so caught up in not wanting to forget to share some details, we don’t cue in on key questions our doctor asks us or can miss important information.

If you are seeing another medical professional, tell your primary care doctor. Also ask that any records from any other medical appointments or diagnostics be shared with your

primary care physicians, to ensure that your primary care o�ce serves as the hub for your comprehensive medical record. If you use any complementary or alternative therapies, tell your doctor. Also share information about vitamins and supplements as they can interact with other medications or have side e�ects.

Speak up if you don’t understand something or need more information. Don’t hesitate to ask your doctor to write something down for you if you want to further research a topic or if you want to remember how to spell or pronounce an unfamiliar term.

If you’d like, ask if a friend or family member can come with you. Sometimes if you bring someone along, he or she will hear and remember information that you didn’t, and afterwards you can “compare notes” and consider information together.

Don’t forget your sense of humor. Be open to a little levity. Sometimes it goes a long way to building rapport. Sometimes laughter is the best medicine – for both of you.



Finger Lakes Health welcomes a longtime local surgeon, three new primary care physicians (two longtime local providers and one new to the area), a new dermatologist, a podiatrist, three gastroenterologists (two longtime providers in the region, and one new to the area) to its physician network, and �ve emergency medicine physicians.

Amanda Carpenter, M.D.Specialty: DermatologyBoard-Certi�ed DematologyMedical School: University of Rochester School of Medicine and Dentistry, RochesterInternship & Residency: University of Rochester Medical Center, RochesterO�ce: Geneva General Dermatology, 70 Mason Street, GenevaFor an appointment: (315) 787-5355

Vy Le, M.D.Specialty: Family MedicineBoard-Certi�ed Family PracticeMedical School: Saint George’s University School of Medicine, St. George’s Grenada, West IndiesResidency: JFK Medical Center, Edison, NJO�ce: FLH Medical, P.C.-Pre-Emption Family Medicine, 1930 Pre-Emption Road, Penn YanFor an appointment: (315) 536-0086

Cameron Scott, M.D.Specialty: Emergency MedicineMedical School: Charles University, Third Faculty of Medicine, Prague, Czech RepublicResidency: The Brooklyn Hospital Center & Brookdale University Hospital and Medical Center, Brooklyn

Rokhsanna Sadeghi, M.D.Specialty: Emergency MedicineMedical School: SUNY Upstate Medical University School of Medicine, SyracuseResidency: Metrohealth Medical Center, Cleveland Clinic Foundation, Case Western Reserve University, Cleveland, OHInternational Fellowship: Strong Memorial Hospital, Rochester

Lawrence LaRussa, DPMSpecialty: PodiatryMedical School: Temple University School of Podiatric Medicine, Philadelphia, PAResidency: Roxborough Memorial Hospital, Philadelphia, PAO�ce: Finger Lakes Podiatry, 650 Pre-Emption Road, GenevaFor an appointment: (315) 789-8132

Joseph Hinterberger, M.D., FAAFPSpecialty: Family MedicineBoard-Certi�ed Family PracticeMedical School: SUNY Health Science Center at Syracuse, Syracuse, NYResidency: Lancaster General Hospital, Lancaster, PAO�ce: Dundee Family Health Center, 50 Millard Street, DundeeFor an appointment: (607) 243-7881

David Blasczak, M.D. Specialty: Family Medicine Medical School: Creighton University, Omaha, NEResidency: Hamot Medical Center, Erie, PAO�ce: Clyde Family Health Center, 4 West Genesee Street, ClydeFor an appointment: (315) 923-3640

Welcome Physicians

Amanda Carpenter, M.D. Vy Le, M.D. Lawrence LaRussa, DPM

Shahram Ahari, M.D., MPH Jack Davido�, M.D., BCEM, BCDM, EMT-P

Giancarlo Rondash, M.D.

Rokhsanna Sadeghi, M.D.

David Blasczak, M.D.

Cameron Scott, M.D.

Joseph Hinterberger, M.D., FAAFP

Western Reserve University, Cleveland,

International Fellowship: Strong Memorial Hospital, Rochester

Residency: Hamot Medical Center, Erie, PAO�ce: Clyde Family Health Center, 4 West Genesee Street, ClydeFor an appointment: (315) 923-3640

New FacesFinger Lakes Health announces the appointment of the following people to key roles in the health system.

Nancy Anderson, RN, has been named nurse manager of Unit 4 at The Homestead at Soldiers & Sailors Memorial Hospital. Anderson earned her LPN from the Marion S. Whelan School of Practical Nursing at Geneva General Hospital, and her associate degree in nursing from Finger Lakes Community College, Canandaigua, after which she got her registered nursing license. She worked on Unit 1 at the Homestead as an LPN, and later on the Soldiers & Sailors acute medical unit and ICU as an RN, prior to working in the Surgical Services Department.

Lina Brennan has been named Site Administrator for Soldiers & Sailors Memorial Hospital. She also serves as manager of Human Resources for Finger Lakes Health. As part of her new role, Brennan oversees daily operations at the Penn Yan site, as well as having oversight for Nutritional Services at the Penn Yan hospital and Geneva General Hospital, Pharmacy services across the health system, and Geneva General Cardiology Associates. Brennan holds a bachelor’s of science degree in organizational management from Keuka College. She has been with Finger Lakes Health for more than 35 years.

Joan Fili, BSN, RN, has been named director of nursing at Huntington Living Center in Waterloo. Fili has previously worked at Geneva General Hospital as a sta� and charge nurse on one of the medical/surgical units. She has also previously been employed as a long term care surveyor with the New York State Department of Health for 12 years. She earned her LPN from the Marion S. Whelan School of Practical Nursing; her associate degree in nursing from Finger Lakes Community College, Canandaigua and her bachelor’s degree in nursing from Keuka College.

Michelle Michael-Korn, MS, RN, CEN, has been named director of Emergency Services. In the position, she will oversee operations of the Emergency Departments at both Geneva General and Soldiers & Sailors Memorial Hospitals. She comes to Finger Lakes Health with more than 20 years of nursing experience, most recently as director of emergency nursing at Samaritan Medical Center in Watertown, where she oversaw a 49-bed treatment area that serviced 55,000 patients a year, and prior to that as nurse manager of the Emergency and Observation Department at Highland Hospital, Rochester. Michael-Korn earned her RN to BSN degree at Roberts Wesleyan College, Chili, and her master’s of science degree in healthcare organizational management & leadership from the University of Rochester.

Maureen Loyal, DPT, has been named director of Rehabilitation Services. She directs outpatient rehabilitation services at Geneva General and Soldiers & Sailors Memorial Hospitals, as well as throughout the health system’s long term care facilities. Loyal is also responsible for the Acute Rehabilitation program at Geneva General. Loyal was previously administrative director of Rehabilitation Services at North Shore-LIJ Health System. She received her bachelor’s degree from Hobart and William Smith Colleges, Geneva, and her doctorate of physical therapy degree from SUNY Upstate Medical University, Syracuse.

Rebecca Mack, MS, RN, NEA-BC, has been named administrative director of nursing. Mack has served as director of Surgical Services for the health system since 2007. In her new position she oversees the medical surgical nursing units at both Geneva General and Soldiers & Sailors Memorial Hospitals, and inpatient and outpatient Behavioral Health Services and the Emergency Department, including Medic 55, at Soldiers & Sailors. Mack earned a master’s of science degree in nursing administration, with distinction, from St. John Fisher College, Rochester, and

Shahram Ahari, M.D., MPHSpecialty: Emergency MedicineMedical School: University of California Davis School of Medicine, Sacramento, CAResidency: University of Rochester, Strong Memorial Hospital, Rochester

Giancarlo Rondash, M.D.Specialty: Emergency MedicineMedical School: SUNY Upstate Medical University School of Medicine, SyracuseResidency: Strong Memorial Hospital, Rochester

Jack Davido�, M.D., BCEM, BCDM, EMT-PSpecialty: Emergency MedicineBoard-Certi�ed Emergency Medicine & Disaster MedicineMedical School: St. George’s University School of Medicine, Grenada, West IndiesInternship & Residency: St. Joseph’s Hospital and Medical Center, Robert Wood Johnson University & Seton Hall University Family Practice, Paterson, NJ

Peter D’Silva, M.D.Specialty: General SurgeryBoard-Certi�ed General SurgeonMedical School: St. John’s Medical College, Bengaluru, IndiaInternship: St. Peter’s Hospital, AlbanyResidency: St. Francis Hospital & Medical Center, Hartford, CTFellowship: Mount Sinai Hospital, Hartford, CTO�ce: 821 Pre-Emption Road, Suite 302, GenevaFor an appointment: (315) 787-5333

See story on page 12 for information on the three gastroenterologists (Angel Diaz, M.D.; Henry LeGuyader, M.D. and Christine Yu, M.D.) who have joined the Finger Lakes Health physician network.

See the pull-out Provider Directory in this edition of Thrive for information on our entire physician team or visit our website at www.�health.org/physiciandirectory.

See the pull-out Provider Directory in this edition of Thrivein this edition of Thrivein this edition of for information on our entire physician team or visit our website at www.�health.org/physiciandirectory.


a bachelor’s degree in nursing, with high honors, from Valparaiso University, Valparaiso, IN. She also completed the healthcare leadership program at the University of Rochester Simon School, is a certi�ed nurse executive through the American Nurses’ Credentialing Center, and completed the American College of Healthcare Executives program.

Elizabeth Martin, MBA, MT(ASCP), has joined Finger Lakes Health as director of Laboratories. She oversees laboratory operations at Geneva General and Soldiers & Sailors Memorial Hospitals, as well as Finger Lakes Health’s 10 laboratory draw stations. She earned her bachelor of science degree in medical technology from Edinboro University of Pennsylvania, PA, and a master’s of business administration degree from Pennsylvania State University, Erie, PA. Martin has more than 27 years of laboratory experience, most recently as systems director of Laboratory Services at Arnot Health, Elmira.

Jill McCulloch, RN, CRRN, has been promoted to manager of the Acute Rehabilitation Unit and the 3 West medical surgical over�ow unit at Geneva General. McCullouch had been serving as clinical coordinator for ARU. She has been with Finger Lakes Health since 1994, serving in a variety of acute and long term care positions. She holds an associate degree in nursing from Finger Lakes Community College, Canandaigua, and a bachelor of arts degree from Colgate University, Hamilton. She maintains a national certi�cation in rehabilitation nursing.

Melody Newton, RN, has been named nurse manager of Unit 3 at Living Center South-Geneva. Newton has been with Finger Lakes Health since 2006, previously working on a medical surgical unit at Geneva General Hospital, as well as compliance and infection prevention coordinator for the long term care division of Finger Lakes Health. She earned her registered nursing degree from Finger Lakes Health College of Nursing.

Shannon Picchi, RN, has been named nurse manager for Unit 3 at Huntington Living Center. Picchi earned an associate degree in nursing from Finger Lakes

Community College, Canandaigua, and is currently working on her bachelor’s degree in nursing from Roberts Wesleyan College, Rochester. She brings more than 10 years of hospice/palliative care experience to the Waterloo facility, most recently as an assistant nurse manager at Thompson Hospital, Canandaigua. During her initial years in the healthcare �eld, Picchi was a certi�ed nursing assistant at Huntington Living Center.

Cindy Read, RN, BSCN, CNOR, is the new director of Surgical Services. Read earned her registered nursing credentials through Niagara College, Ontario, Canada, and her bachelor’s degree in nursing from Laurentian University, Sudbury, Ontario, Canada. She is a member of the Ontario College of Nurses, the American Nurses Association and the Association of Operating Room Nurses, and holds a CNOR certi�cate – the gold standard credential for perioperative registered nurses. In her new position she is providing leadership for all facets of the health system’s Surgical Services division across multiple locations and facilities.

Elaine Rios has been promoted to the position of manager, Nursing Administration. She is responsible for managing operations associated with the support positions and functions in the Acute Nursing Division at Geneva General Hospital, as well as overseeing the sta�ng specialist for acute care. She holds a bachelor of science degree in business from Keuka College.

Rebecca Schorer has been named manager of Nutritional Services at Soldiers & Sailors Memorial Hospital. Schorer earned her associate degree in food service administration and dietetics from SUNY at Morrisville, and earned certi�cation as a holistic healthcare practitioner from the Institute for Integrative Nutrition in New York City. She previously was employed in hospitality as food service manager and supervisor for facilities including Bristol Harbour in Canandaigua and the Mirror Lake Inn in Lake Placid. Most recently, she worked as a dietetic technician for Adirondack Health in Saranac Lake.

Matthew Schwasman has been appointed Housekeeping manager, overseeing housekeeping operations across all of the health system’s campuses and facilities. Schwasman holds two associate degrees from Monroe Community College, Rochester. His career in healthcare environmental cleaning leadership has spanned 30 years, most recently as director of Facilities and Environmental Services at Human Technologies in Utica.

Robert Switzer, II, PA-C, MS, RT, has been named director of Urgent Care Services for FLH Medical, P.C. He will oversee operations at all three Urgent Care facilities in Geneva, Seneca Falls and Clifton Springs. Switzer holds a master’s degree in physician assistant studies from the University of Nebraska, Omaha, NE, and a master’s degree in strategic leadership from Roberts Wesleyan College, Rochester. He has been a physician assistant in Emergency Medicine since 2002 at Geneva General and at Lifecare Medical Associates in Seneca Falls. He has also served as a physician assistant in Emergency Medicine at the University of Rochester, Extended Medical Services in Webster and Hobart and William Smith Colleges in Geneva.

Matthew Talbott, M.D., has been named director of Emergency Medicine. He has been employed as an emergency medicine physician with the health system since 2008. Dr. Talbott is board-certi�ed in Emergency Medicine and completed his residency training at the University of Rochester. He received his medical degree at Ohio State University College of Medicine & Public Health, Columbus, OH, and his bachelor’s degree from Ohio University in Athens, OH. In his new position, Dr. Talbott is responsible for the leadership of both the Geneva General and Soldiers & Sailors Memorial Hospital Emergency Departments.



Geneva General Dermatology

Amanda Carpenter, M.D.Specialty: DermatologyBoard-Certi�ed: American Board of Dermatology Medical School: University of Rochester School of Medicine and Dentistry, Rochester, NY Internship and Residency: DermatologyUniversity of Rochester Medical Center, Rochester, NY

Meeting Our Community’s Dermatology Needs

Geneva General Dermatology is pleased to welcome Amanda Carpenter, M.D., a board-certi�ed dermatologist, who has joined Emily Lambert, M.D., and Sara Drew, ANP.

Dr. Carpenter is committed to providing the highest quality of care and service to all residents of the Finger Lakes area. She is available to treat dermatologic concerns in children and adults.

Geneva General Dermatology is accepting new patients. Most insurances are accepted.

Please contact Geneva General Dermatology at (315) 787-5355 to

schedule an appointment.

70 Mason Street • Geneva, NY • (315) 787-5355www.flhealth.org/dermatology

www.flhmedical.com

789 Pre-Emption RoadFinger Lakes Health Commons Geneva • (315) 781-2000

FLH Medical, P.C.430 Clifton Springs Professional ParkClifton Springs • (315) 781-2000

Lifecare Medical Associates1991 Balsley RoadSeneca Falls • (315) 835-4900

5 - 9 p.m., Monday - Friday9 a.m. - 3 p.m., Saturday & Sunday

(New Weekend Hours)

FLHMedical, P.C.

URGENT CARE

For all your minor injuries and unexpected illnesses

Lower co-pays • Shorter wait timesExtended and weekend hours • On-site X-ray

CALL AHEAD OR WALK-IN, NO APPOINTMENT NECESSARYOrthopaedic Injuries • Sports InjuriesSprains & Strains • Colds/Flu • Cough

Earache • Minor Cuts & Burns • Rashes • Sore Throat


Appreciative, caring, hardworking, and friendly, are all words physicians Angel Diaz and Henry LeGuyader use to describe the patients they care for in Geneva and the surrounding Finger Lakes community. Partners at Finger Lakes Gastroenterology, the two agree that serving the people of the area has been, as Dr. LeGuyader says, “a real pleasure.”

“I have been in practice in Geneva for the past 23 years, serving its community as well as the surrounding area,” he said. “It has been a pleasure serving the people of the area, who I have found to be hardworking and appreciative. I truly enjoy interacting with, caring for, and helping my patients.”

Dr. Diaz agrees.

“I have been privileged to work in such a close-knit community where the people are warm and friendly. When you are in a community where you care for your neighbors and friends, there is a more personal interest in delivering healthcare,” he said.

Finger Lakes Gastroenterology joined FLH Medical, P.C., Finger Lakes Health’s a�liated physician network, in August.

Dr. Angel Diaz and Dr. Henry LeGuyader have been joined by Christine Yu, M.D.; Brandee Burley, PA-C; and Christine Wille, ANP.

Wendy Disbrow, MBA, RN, Vice President, Physician Network, for Finger Lakes Health, said Dr. Diaz and Dr. LeGuyader are well-known and well-respected physicians in their �eld, and longtime members of the medical sta�s at Geneva

General and Soldiers & Sailors Memorial Hospitals.

“We are very pleased that they have joined the Finger Lakes Health physician network and our team of skilled physicians, continuing to deliver exceptional care right here in our communities,” she said.

Angel Diaz, M.D., is board-certi�ed by the American Boards of Gastroenterology and Internal Medicine. He completed his medical education at Albert Einstein College of Medicine, Bronx, NY. He did his residency at SUNY at Stony Brook, Winthrop University Hospital in Mineola, NY, and completed a fellowship at the University of Rochester Medical Center at Strong Memorial Hospital.

Henry LeGuyader, M.D., is board-certi�ed by the American Boards of Internal

A Team ApproachFinger Lakes Gastroenterology joins

Finger Lakes Health

Christine Yu, M.D. Angel Diaz, M.D. Henry LeGuyader, M.D. Christine Wille, ANP Brandee Burley, PA-C


Medicine and Gastroenterology. He did his medical studies at SUNY at Stony Brook, NY, and completed his residency at Bronx Municipal Hospital Center/Albert Einstein College of Medicine in New York City. He did a fellowship in gastroenterology at Westchester County Medical Center at New York Medical College, Valhalla, NY.

Joining Dr. Diaz and Dr. LeGuyader will be Dr. Christine Yu, a gastroenterologist who is board-certi�ed by the American Board of Internal Medicine and the American Board of Integrative Holistic Medicine. Prior to joining Finger Lakes Health, she completed a fellowship in gastroenterology at Texas Tech University Health Sciences Center in El Paso, and served as a Hospitalist in Perioperative Medicine at the Hospital for Special Surgery, New York, NY. She completed her medical studies at

Ross University School of Medicine, Portsmouth, Dominica, West Indies.

“I am excited to join both Dr. Diaz and Dr. LeGuyader because they are both excellent gastroenterologists, clinically and endoscopically. But, most importantly, they are both genuine, caring, and compassionate people who I am privileged to work alongside,” she said.

She says she is happy to have joined Finger Lakes Health because the health system is “extremely supportive of our practice and the administration shares the same goals I have. Finger Lakes Health cares about achieving the best healthcare for each and every patient,” she said.

Dr. LeGuyader says Dr. Yu brings a fresh outlook to the practice along with a new, refreshing energy.

“She is warm, friendly, and very well trained in gastroenterology,” he said. “She is an excellent addition to the practice.”

Dr. Diaz agrees, and says Dr. Yu brings many important attributes to their practice.

“She is a talented, well trained physician with a warm and approachable style of practice,” he said. “Many of our patients have inquired about having a female physician deliver their care. We are very excited to have her on board.”

Finger Lakes Health surgeon Dr. Craig Collins, the only board-certi�ed colorectal surgeon in the Finger Lakes area, has been working with the physicians at Finger Lakes Gastroenterology since he joined the health system in 2013. He says the physicians are top-notch.

Christine Yu, M.D. Angel Diaz, M.D. Henry LeGuyader, M.D. Christine Wille, ANP Brandee Burley, PA-C


small intestine

large intestine

Your Dictionary toGastrointestinal Health

Gastroenterologist (GAS-tro-en-ter-OL-o-jist)A doctor who specializes in diagnosing and treating disorders of the digestive system (which includes the esophagus, stomach, pancreas, intestines and liver).

Colon (KO-lun) The long, coiled, tube-like organ (also known as large bowel or large intestine) that removes water from digested food. The remaining material, solid waste called “stool,” moves through the colon and the rectum and leaves the body through the anus. Parts of the colon include: cecum, ascending colon, transverse colon, descending colon and sigmoid colon. The average colon is approximately six feet long.

Screening Test“Screening tests” are tests used to check, or screen, for disease when there are no symptoms. Screening tests for colorectal cancer include: fecal occult blood test, �exible sigmoidoscopy, colonoscopy, and double contrast barium enema. (When a test is performed to �nd out why symptoms exist, it is called a diagnostic test.)

Fecal Occult Blood Test (FEE-kul-o-KULT)A test to check for hidden blood in stool. Sometimes called “F.O.B.T.”

Colonoscopy (ko-lon-OS-ko-pee)An examination in which the doctor looks at the internal walls of the entire colon through a �exible, lighted instrument called a colonoscope. The doctor may collect samples of tissue or cells for closer examination. The doctor may also remove polyps during the colonoscopy.

Flexible Sigmoidoscopy (sig-moid-OSS-ko-pee)

Also called proctosigmoidoscopy. A

procedure in which the doctor looks inside the

rectum and the lower portion of the colon

(sigmoid colon) through a �exible, lighted tube called a sigmoidoscope. The doctor may collect samples of tissue or cells for examination and remove some polyps within view.

Double Contrast

Barium Enema

A series of x-rays of the colon and the rectum.

The x-rays are taken after the patient is given

an enema containing a dye called “barium,” followed by an

injection of air. The barium outlines the intestines on the x-rays, allowing

many abnormal growths to be visible.

Endoscopy (end-OS-ko-pee)An endoscopy (upper gastrointestinal endoscopy) is a test which allows a doctor to look at the lining of the esophagus (gullet), stomach and duodenum. It is carried out under sedation and patients usually do not remember having it done afterwards. An endoscope is a long �exible tube (the thickness of a little �nger) with a bright light at the end. In some cases biopsies (small pieces of tissue) may be taken with tiny forceps and sent to the laboratory. Taking biopsies is painless and very safe.

Polyp (POL-ip)An abnormal, often precancerous growth of tissue (colorectal polyps are growths of tissue inside the intestine).

Sources for de�nitions: National Cancer Institute and Centers for Disease Control and Prevention.

“The group is phenomenal,” he said. “They are all very talented and knowledgeable physicians that put patient care above everything else. I’ve always enjoyed a positive working relationship with them. I’m very excited to have them join Finger Lakes Health. Providing the best available GI care to our patients here in the Finger Lakes is something that we are all very dedicated to.”

He says patients will bene�t by having Finger Lakes Health team with Finger Lakes Gastroenterology.

“Having us all under the same roof allows us to communicate with each other much more e�ciently,” he said. “We have many mutual patients and regularly speak with each other regarding treatment plans, upcoming surgeries, colonoscopies, etc. Ultimately, this translates into better patient care. Patients are able to receive comprehensive GI care, both medical and surgical, right here in the Finger Lakes.”

Joining Dr. Diaz, Dr. LeGuyader, and Dr. Yu will be Brandee Burley, PA-C, and Christine Wille, ANP. Burley, a certi�ed physician assistant, recently worked with Gastroenterologist Dr. Howard Merzel in Pen�eld, while Wille worked in the Cardiac Catheterization and Electrophysiology unit at Strong Memorial Hospital in Rochester.

FLH Medical, P.C. will maintain the Finger Lakes Gastroenterology o�ce located at 821 Pre-Emption Road, Suite 300, Geneva. The physicians will continue to see patients at that location and perform outpatient endoscopy procedures exclusively at the Finger Lakes Surgery Center on Pre-Emption Road, Geneva; Geneva General Hospital; and Soldiers & Sailors Memorial Hospital in Penn Yan. Patients can schedule an appointment by calling (315) 787-5310.

Craig J. Collins, M.D., FACS, FASCRS

Finger Lakes Health has moved four prevention and wellness programs to one location. The Geneva o�ce at 293 W. North Street includes Diabetes Services (education, management and medical nutrition therapy) and the L.U.N.Ch. (Living Under Nutritional Challenges) Program. The site was formerly occupied by Interlakes Orthopaedic Surgery, which has moved to the Finger Lakes Health Commons at 789 Pre-Emption Road, Geneva.

Diabetes Management o�ers assessment and intensive management of diabetic patients. Family Nurse Practitioner Rhonda Solomon, CDE, MSN, ADM-BC, FNP-BC, board-certi�ed in advanced diabetes management, leads the program, which is based on the American Diabetes Association and the American Academy of Endocrinology guidelines.

Solomon provides support to the primary care physicians in managing this di�cult disease and accepts referrals for dysmetabolic syndrome (pre-diabetes), new diabetics and diabetics with advanced disease. These services are bene�cial for improving glycemic control prior to surgery and gaining control in patients who have been discharged from the hospital. Using a multidisciplinary approach, she will provide you with advanced diabetes care using education, medications, monitoring and diagnostic sensor technology, insulin pump therapy,

and maintenance of diabetes prevention standards. For more information, call (315) 787-5493.

The Living Under Nutritional Challenges (L.U.N.Ch.) Programis a medically monitored weight management program. The L.U.N.Ch. Program, developed by Dr. Scot Kolsin, works with individuals to create a plan to best suit his/her dietary and healthcare needs. Dr. Kolsin is dual board-certi�ed in Family Practice and Bariatric (Obesity) Medicine – one of the few physicians in Ontario, Seneca, and Yates counties to have the latter certi�cation.

The L.U.N.Ch. Program is more than simply a weight management program. It is a multidisciplinary program designed to reduce or limit in�ammation which can contribute to developing Type 2 diabetes, heart disease, stroke and cancer, among other chronic diseases.

In recent years, major university centers across the United States have focused on comprehensive programs utilizing medical nutrition therapy, behavioral strategies, moderate physical activity, and medical management to achieve these goals. Now you can have it right in your own backyard. Why go to the city when we have such a comprehensive program right here at home in the Finger Lakes?

Call today to �nd how you can improve your blood pressure, normalize (or

prevent) high blood sugar, and improve your cholesterol while you take less medication and achieve a healthier weight. Let us help you to change your life as many others have done – and continue to do. For more information, call (315) 787-5492.

Finger Lakes Health’s Nutritional Counseling programs are dedicated to the promotion of wellness in our community through nutrition education. The programs are delivered by Registered Dietitian Christina Ganzon, CDN, who assists individuals in learning to eat well. Nutrition consultations include individualized assessments of nutrition needs to treat speci�c pre-existing conditions. Sessions provide detailed information on nutrition strategies and practical guidelines to help individuals maintain a healthy lifestyle. For more information, call (315) 787-4372.

Finger Lakes Health also o�ers individual diabetes education and diabetes nutrition counseling for adults, children, individuals with gestational diabetes, individuals needing insulin pump therapy training and/or continuous glucose monitoring (personal and professional). A comprehensive diabetes education course, “Living With Diabetes,” as well as monthly diabetes support groups are also o�ered. For more information, call (315) 787-4006.

Focus on WellnessFLH Prevention and Wellness Programs Move to New Location



Why Do I Need a Primary Care Partner?A primary care doctor is what many people simply call “their doctor.” Whether a family physician, an internist, a pediatrician, nurse practitioner, or a physician assistant, primary care providers are often the �rst contact we have with a healthcare system. Practicing in o�ces, they diagnose and treat common illnesses and spot minor health problems before they become serious ones. They o�er preventive services such as �u shots, cancer screening, and counseling on diet and smoking, and play an important role in helping to manage the care of patients with chronic health conditions.

What if the only place you could bring your child when she develops a fever or an ear infection or needs a checkup was to a hospital emergency room? Imagine you have multiple medical problems such as high blood pressure, diabetes, and high cholesterol, yet don’t have a regular doctor you can trust to make sure you’re getting all the right care you need to keep them under control. This sporadic care doesn’t o�er the chance to really be health forward, but instead we �nd ourselves reacting to illness instead of working to prevent illness. Coordinated care led by a primary care practitioner with whom you have a relationship improves your overall health outcomes and reduces your healthcare costs. By having a primary care physician who knows your health history, he or she can continue caring for you over the long term, and can recommend specialists and coordinate your treatment as needed.

At Finger Lakes Health, we have a large array of primary care providers who are available to care for you and, in essence, serve as your medical home. With o�ces in Ontario, Seneca, Yates and Wayne counties, our network of clinicians, ranging from internal and family medicine physicians to nurse practitioners and physician assistants, is vast. We focus on community needs by o�ering primary care in rural areas Maria Enecilla, M.D.


such as Clyde, and we employ Spanish-speaking providers. We also operate three “Article 28” health clinics that accept both Medicaid and Medicare. For a complete listing of all Finger Lakes Health providers, see our Physician Directory in the middle of this publication, or you can call our Physician Referral Lines at (315) 787-4060 or (315) 531-2053 and we will suggest a primary care provider for you.

We invite you to meet some of our primary care providers here and read their messages about caring for our community.

It’s All about People“I became a primary care physician because I enjoy being able to help people,” said Dr. Maria Enecilla, a family medicine physician with FLH Medical, P.C.-Geneva Primary Care. “I enjoy the breadth of family medicine.”

A family medicine practitioner can see patients of all ages, including children. Dr. Enecilla says it’s important to have a primary care physician because, in essence, it’s like having someone to watch over you.

“When you establish care with one primary care provider, you have a chance of, over time, developing continuity of care because you will see that one person who will get to know your medical history well, and get to know your medical needs. Because of that, the likelihood of getting an accurate diagnosis, treatment and follow-up of your medical conditions increases,” she said. “If you will need specialty care, you will need one point person who knows which specialist to refer you to and can coordinate your care.”

She says preventive care is important because of the simple fact that preventing an illness is much easier than managing and curing one once it’s begun. “It can mean the di�erence between severe health problems and relatively easy treatment,” she said.

Dr. Enecilla says there are a few things a person should look for when choosing a primary care physician.

“One should look for a primary care provider who is caring, who will listen – empathy is important. Obviously, you will want one who is competent. For example is he or she board certi�ed? Choose one who is connected. Does he or she belong to a group who can cover for urgent appointments or who has coverage for when the doctor is away? Ask what network of specialists he or she works with,” she said.

For Dr. Enecilla, she considers treating patients at Finger Lakes Health an honor.

“I like that I am able to know a patient, and in most cases, try to help improve one’s quality of life. It is a privilege to be allowed to become someone’s medical care provider,” she said.

Seneca Family Health Center physicians Dr. Agata Olszowska and Dr. Edward Zgleszewski are also family medicine physicians.

She’s known as “Dr. Aggie” to her patients, while he is commonly referred to as “Dr. Ed.” The pair, who are married, met during their residency in medical school, and both knew they wanted to pursue careers in a rural area. They both began working at Seneca Family in Waterloo six years ago.

“I always wanted to be a country doctor,” said Dr. Aggie.

Dr. Aggie says training to become a primary care doctor appealed to her because she liked the idea of being able to treat the “whole” person.

“Our job is to treat the whole patient. We want our patients to stay healthy – that’s the point,” she said. “At an emergency department or urgent care center, the patient has one problem taken care of, so the solution is not long term. We can work with patients to �nd diseases early and when they’re curable.”

Dr. Ed says he treats many patients with chronic diseases, so it’s helpful for that patient to have a “medical home.” It’s also important to have a mutual trust between the patient and the physician.

“When choosing a primary care physician, it’s important to have a level of comfort between the doctor and the patient,” he said.

Seneca Family Nurse Practitioner Roberta Korich agrees.

“Being able to communicate with your provider is important. You need to have trust and con�dence in him or her,” she said.

Edward Zgleszewski, M.D.; Roberta Korich, FNP; and Agata Olszowska, M.D.


Korich chose family medicine as a career because she loved the idea of working with families.

“I enjoy seeing how I can have an impact on a patient’s life, whether it be from a patient who is two days old, all the way to hospice,” she said.

Korich says helping patients combat the e�ects of advance disease can be di�cult, so it’s important to stay in contact with her patients and work closely with them.

“Disease can be less expensive to treat if we catch things early,” she said. “I always learn from my patients.”

For Patsy Ballard, a family nurse practitioner with FLH Medical, P.C.-Keuka Health Care in Penn Yan, working with a primary care doctor while you’re healthy is something she says is key to a great life.

“Preventive care is very important,” said Ballard. “Partnering with a primary care physician improves one’s quality of life and longevity of life. You don’t want to rely on ‘Band-Aid’ services.”

She says a clinician like herself who works with a primary care physician can help patients take care of issues before they turn into something major. “There are many preventive measures we can help with – mammograms, colonoscopies, vaccinations,” she said. “These sorts of things allow us to take care of issues earlier rather than later

when you might require surgery or a procedure that’s more serious.”

In college, Ballard thought about concentrating on a specialty, but changed her mind because she liked the idea of taking care of the entire patient instead of just one area. “I really enjoy the whole picture,” she said.

Ballard says when looking for a new primary care provider you should choose someone you are comfortable with, and who you respect. Living in Dundee allows Ballard to take care of a lot of folks she knows from her community.

“My job is truly enjoyable,” she said.

Adding More Providers to Serve Your NeedsIn early 2015, Finger Lakes Health joined forces with Lifecare Medical Associates in Seneca Falls, adding even more options

for you to choose from when deciding on a primary care provider.

Dr. Eric Shives, a family medicine physician with Lifecare, says it’s important to have a primary care physician to partner with you for your care.

“Over the last 100 years, the �eld of medicine has grown immensely. This has necessitated that medicine be broken up into specialties because it is impossible to know everything. However, since specialists don’t deal with anything outside their specialty, it is important that someone be there who can oversee the patient’s medical care, ensure clear lines of communication between the specialist and patient as well as between specialists,” he said. “Many of my patients also need further clari�cation once they have seen a specialist.”

Eric Shives, M.D.Patsy Ballard, FNP

He says a primary care doctor can be a great partner in preventing disease and health issues before they become a problem.

“Healthcare costs have been rising rapidly. More and more insurance companies have realized that preventing disease is much cheaper than treating disease; specialists are commonly treating people only after disease occurs. As a primary care provider, it is my job to help a patient prevent disease with screening tests, immunizations and promoting a healthy lifestyle. I feel that it makes more sense to prevent a disease than to treat it once it occurs,” he said.

Dr. Shives chose to become a family medicine physician because he loved the idea of seeing patients from birth to death, and not just a certain age group.

“For me, it was completely about variety,” he said of his choice. “I also like seeing all the family members, not just one. Another aspect that appeals to me is that I enjoy doing medical procedures, but I also enjoy interacting with patients, and I can do both in family medicine. I get to establish a relationship with a patient and deal with the whole person (physical, mental and spiritual) instead of just focusing on one area.”

Dr. Shives says �nding the right primary care physician for you should come down to one thing – communication.

“You cannot have good comprehensive medical care without good communication with your primary care provider. You need to �nd someone that is also a personality �t. Most people want a provider that will listen to them and respond to their questions,” he said.

Lifecare’s David Stobie, a physician assistant, says the choice to �nd a primary care provider you can count on is important.

“For years patients had no advocate and fended for themselves. Some still do, by going haphazardly to physicians on their own,” he said. “In the past, no one communicated between each other and no one knew what medications or other care was being rendered.”

He believes it’s imperative to have a primary care provider who has a generalist background, dabbling in everything from a cold to cancer. Patients get not only a primary care provider, but an advocate, a care coordinator, a gatekeeper to other

specialists, and a close working relationship for someone that they can know and trust is on their side to promote a healthy quality of life.

“Ninety percent of patient care takes place in the primary care provider o�ce,” he said. “If needed, they have access to colleagues and facilities to provide the care needed, and can coordinate patient care for the best outcomes.”

Stobie says it’s essential to provide preventive healthcare to avoid consequences of illnesses and to allow patients to better participate in their own healthcare decisions. And an extender like himself can help with that.

“We’ve come from a reactive profession to having evidence to help make better diagnoses and provide excellence in care,” he said. “What might only be addressed when symptoms develop, may have been present for years ‘eating away’ inside of patients. Now we can detect these hidden concerns and attack them head-on to prevent complications of heart attacks, strokes, amputations from diabetes, blindness, and more.”

Stobie says he has always enjoyed medicine.

“Coming from a family of physical therapists, I enjoy seeing the result of helping people. I like helping patients coordinate care for themselves within their lifestyles,” he said. “Sometimes that means making changes that seem that means making changes that seem

David Stobie, PA-C


foreign to patients, but in the end, helping them live a good quality of life. I like knowing, that at the end of the day, I have done my best to help patients take better care of themselves to �ght o� illnesses, stay well, and create a professional and friendly bond for future patient care needs. I like helping maintain their quality of life or making it a little better.”

It’s All about the PartnershipDr. Andrew Reese, a family medicine physician at FLH Medical, P.C.- Waterloo Primary Care, didn’t even realize he wanted to go into medicine until his senior year of college.

“My undergraduate degree is actually in engineering,” he said. “I was initially interested in emergency medicine (ER was on television at the time), but then I went to an information session on family medicine that was inspiring and got me interested. After I spent nine months of medical school in Geneva with Lifecare’s Dr. Tim Ryan, the choice was solidi�ed for me.”

Dr. Reese says having a partner in healthcare has many bene�ts. When you know a physician and o�ce sta�,

they can often address issues quicker and more e�ciently. This may include slipping you in to be seen between scheduled patients or managing a problem over the phone.

“Someone who knows you may pick up on subtle changes in your health that wouldn’t be apparent to a physician who has never met you before,” he said. “It may mean having the ability to send a message through a secure portal (like

e-mail) for non-urgent matters after hours or on the weekends. Emergency departments and urgent care centers are designed to treat an acute problem, but not ongoing management – like making sure blood pressure or sugar are controlled, or that the patient is tolerating the medicines, or that recommended preventive measures are being done.”

He says the prevention of disease is typically easier and more e�ective than treating something once it’s progressed. For example, hypertension, diabetes, colon cancer, and heart disease can often be treated before they escalate into something more.

“I will often point out to patients that the �rst symptom of high blood pressure may be a heart attack or stroke, 30 years after their blood pressure was �rst elevated,” he said. “Then the next step in preventive health is preventing complications once a disease has been diagnosed. Treatment of diabetes again would be an example of this – preventing complications like heart disease, kidney

Andrew Reese, M.D.


failure, blindness, and peripheral vascular disease become very important. Both steps may involve lifestyle changes (diet and exercise) as well as medicines.”

Dr. Reese says patients often think he just wants to prescribe medicines to take care of a problem.

“I don’t,” he said. “I would prefer that most medical problems be managed by living healthy through healthy diet, regular exercise, and taking care of your mind and body. But for a variety of reasons, that is not always possible. If I can keep you healthy with medication, then that is often the next best option.”

While there is a lot of variety to being a primary care physician, Dr. Reese says it can be a tough job.

“There isn’t always an answer to every question or problem,” he said. “I deal with a lot of uncertainty, but it is intellectually stimulating. I learn something new every day, whether it be from my colleagues, patients, the Internet, or even my wife and teenage kids. Medicine is constantly evolving.”

Lifecare Named Business of the YearDr. Tim Ryan and Lifecare Medical Associates, which he founded, were honored early in 2016 as the Seneca County Chamber of Commerce’s Business of the Year. Lifecare joined the Finger Lakes Health family in January 2015.

A Geneva native, Dr. Ryan attended Hobart College and then Dartmouth Medical School. He set up a practice in the former Taylor-Brown Memorial Hospital in Waterloo in 1979. When Taylor-Brown and the former Seneca Falls Hospital closed, he founded Lifecare Medical Associates to help close the gap. He added medical services and sta� and moved the practice to a larger space on Thurber Drive in Waterloo. When they outgrew that, a new facility was built on Balsley Road in Seneca Falls, the current location for the practice.

The Business of the Year honor was awarded during the Chamber’s annual dinner. At that event, state Sen. Michael Nozzolio, R-54 of Fayette, commented on Dr. Ryan’s return to the area after medical school: “We’re lucky he came home to practice. He’s served thousands of patients since 1979. He’s a real treasure for our region.”

“I’m honored, but more so, I’m humbled,’’ Ryan said, noting his dedicated sta� at Lifecare should be sharing the award. “I’ve tried to put the patients �rst. My sta� will tell you we have a ‘can do’ attitude. Where there is a healthcare need to serve, why not do it?”

Lifecare consists of several physicians and allied health providers (nurse practitioners and physician assistants). Dr. Ryan founded the practice based on the philosophy that patients deserve convenient, comprehensive healthcare provided by professionals who truly care about the people they are treating. Dr. Ryan said Finger Lakes Health is committed to ensuring access to primary care, specialty care and vital services such as diagnostics and laboratory services in the community – sharing his vision for the health of people in Seneca County.

Dr. Jose Acevedo, president and CEO, Finger Lakes Health, congratulated Lifecare on the Business of the Year honor, noting that Dr. Ryan’s and his team’s commitment to patients and their forward-thinking approach to care, is the optimal model for patient care and is to be embraced as we partner to bring good health to the Finger Lakes.

for our region.” be embraced as we partner to bring good health to the Finger Lakes.


22 F A L L 2 0 1 6 • F I N G E R L A K E S H E A L T H • T H R I V E22 F A L L 2 0 1 6 • F I N G E R L A K E S H E A L T H • T H R I V E

Needs Assessment Gives Way to Improvement Plan PreparationsGeneva General and Soldiers & Sailors Memorial Hospitals; the Departments of Health in Ontario, Seneca and Yates counties; and the S2AY Rural Health Network, with input from several other health and human service agencies throughout the three counties, have conducted a comprehensive assessment of community health needs during the last several months. As part of the assessment, population health data statistics were reviewed and community members were engaged through soliciting input around local community health concerns by way of focus groups.

As a result of all the work to date, the most highly ranked health priorities have been identi�ed for each county as follows:

Ontario County:• Hypertension (Tobacco Use)• Substance Abuse (Opioid) • ObesitySeneca County:• Hypertension• Obesity• Substance AbuseYates County:• Cerebrovascular Disease (Hypertension)• Behavioral Health (Substance Abuse and Mental Health)• Obesity

The next step is developing a Community Health Improvement Plan and Community Service Plan, based on the priorities identi�ed. These documents will outline the strategies that the health departments and hospitals, along with the S2AY Rural Health Network and other community partners, will strive to create and

implement to address the needs identi�ed in the assessment. Finger Lakes Health will support the e�ort through development of programming best aligned with our mission and expertise to address these priorities.

The health needs assessment, identifying health priorities and developing action plans to address those priorities, is a process completed every three years. Implementing the improvement plans is an ongoing process. The priorities following the last assessment were reducing obesity in children and adults and decreasing hypertension rates. Finger Lakes Health developed initiatives to address those needs including programs like CHAT (Choose Health Action Teen), a nutrition mentoring program in which high school-age students are trained through Cornell Cooperative Extension in an evidence-based program to teach healthy habits to younger children. Other programs included the Cardiac PRE-hab program, a health and �tness program based on preventing a cardiovascular event. We also have had the Walk & Talk for Health program to get people moving, which in turn transformed into a community walking and physical activity competition.

Finger Lakes Health remains dedicated to maintaining and improving the health of all people in the central Finger Lakes region and focusing on prevention and health and wellness initiatives to meet community health needs, along with our partners in the community.

Join Finger Lakes Health as we partner with the Geneva Family YMCA for a free series of healthy and helpful programs. Topics include “Signs and Symptoms of Stroke,” “Concussion Management & Treatment,” and “Diabetes Management.” All presentations start at 11:30 a.m. or noon at the YMCA (399 William Street, Geneva) and include a light lunch. The programs are open to the public; you don’t have to be a member of the YMCA to participate. Reservations are appreciated by calling (315) 789-1616. For a complete schedule, visit www.�health.org, scroll down, and click the “Chat & Snack” logo.

Did you know, according to the Centers for Disease Control and Prevention, heart disease is the leading cause of death for women in the United States? That’s why it is important to choose a cardiologist that will encourage you and show you the bene�ts of good heart health.

Please call today and make an appointment to see a cardiologist. You won’t want to miss a single moment of what’s ahead—your loved ones are depending on you to be there!

Geneva General Cardiology Associates200 North Street, Suite 304, Geneva 418 North Main Street, Penn Yan(315) 787-4204

Joseph Gomez, M.D.

Pamela Hobart, ANP

Be There For Life’s Precious Moments

Chat+Snack


Did you know?• In 2014, Finger

Lakes Health provided $7.67 million in charity care and community bene�t, which includes $4.19 million in �nancial aid at Geneva General and Soldiers & Sailors Memorial Hospitals, underwriting healthcare for patients in our community who were unable to pay for services needed.

• In its e�orts to address identi�ed critical healthcare needs in our community, Finger Lakes Health has educated 586 elementary-aged and preschool children in healthy eating habits and the importance of physical activity through the CHAT (Choose Health Action Teen) program, whereby high school and college students are trained in an evidenced-based curriculum, and in turn, teach the younger children.

• Finger Lakes Health employees mentored hundreds of junior high, high school and college students for 21,153 hours during 2014 through observation and internship programs, career camps, and the New Vision Medical Careers Program.

• Finger Lakes Health provided �nancial sponsorships and other support to local not-for-pro�t organizations, while our employees supported the United Way campaigns in three counties.

• Finger Lakes Health administrators, physicians and sta�, donated more than 1,300 hours of time to serve on community agency boards and committees, such as regional United Way organizations, Rotary Clubs, Ontario, Seneca and Yates County Health Advisory Councils, Workforce Investment Boards, municipal planning processes, Ontario ARC and others.

• Finger Lakes Health granted free use of facility space to the ARC of Yates after May 2014 �oods destroyed that organization’s main Penn Yan facility. The health system has also provided free use of a building to Yates Cultural and Recreational Resources for a �tness center for more than 10 years.

• Indirectly, jobs supported by Geneva General’s $118,486,000 payroll, paid $15,519,000 in federal and state income taxes; $2,558,000 in local sales tax and $2,413,000 in state sales tax.Jobs supported by Soldiers & Sailors Memorial Hospital’s $38,208,000 payroll indirectly supported the economy by paying $5,004,000 in federal and state income taxes; $825,000 in local sales tax and $778,000 in state sales tax.

To view the entire 2015 Report to the Community, visit us online www.�health.org/caring-for-community. You can also obtain copies of the report by contacting us at (315) 787-4053.

Celebrating Healthy CommunitiesFinger Lakes Health is committed to delivering the safest and best quality care to you, your friends and neighbors right here, in your community. We play a vital role in the community, providing much-needed inpatient, outpatient, and long term care medical services, ensuring access to primary and specialty care physicians, and delivering health and wellness education focused on prevention. As the largest employer in the counties we serve, we also play a signi�cant role in the economic health of our communities.

CHARITY CARE AND COMMUNITY BENEFIT

HEALTHY RETURNS

FLH Foundation Sets 2016 Annual Fund Goals“Do you ever consider how you personally could help save lives? We believe a gift to the Finger Lakes Health Foundation gives you an opportunity to do just that,” suggests Lisa Ventura, director of Major and Annual Gifts, Finger Lakes Health Foundation.

Lara Chatel Turbide, Vice President, Community Services, Finger Lakes Health, and Executive Director, Finger Lakes Health Foundation, has announced that the 2016 Annual Campaigns are focused on raising funds for critical, lifesaving technology that touches nearly every patient treated in Finger Lakes Health’s hospitals, nursing homes and physician o�ces.

The annual campaigns include: the Finger Lakes Health Annual Fund, which supports the area of greatest need across the health system; the Geneva General Hospital (GGH) Annual Fund and the Soldiers & Sailors Memorial Hospital (SSMH) Annual Fund. Goals for 2016 for the fund are: $50,000 for the Finger Lakes Health Fund; $450,000 for the GGH Fund and $100,000 for the SSMH Fund.

We are seeking funds to support critical projects such as:

• In Yates County, the SSMH Annual Fund will support projects like replacement of the Medic 55 Advanced Life Support vehicle, which responds to more than 800 emergencies each year, providing vital �rst response and care in our rural service area, or a new de�brillator for the SSMH Emergency Department, where more than 8,500 patients are cared for annually.

• In Seneca County, the GGH Annual Fund will focus on expanding the facilities and enhancing specialty services such as surgical appointments and orthopaedic consults at Lifecare Medical Associates, a cornerstone of healthcare in Seneca County since 1979.

• In Ontario County, the GGH Annual Fund will support investments in clinical equipment and upgrades, for example, laboratory analyzers, anesthesia machines and monitors, telemetry heart monitoring equipment and dialysis chairs to continue life-sustaining treatments.

Gifts to the Foundation can be designated for one of the funds or a speci�c facility or program. To make a contribution to one of the campaigns, send a check, payable to the Finger Lakes Health Foundation, to the Foundation O�ce, 196 North Street, Geneva, NY, 14456. Note the fund or project being supported on the check. Or, visit our website at www.�health.org and click on “Make a Donation.” Please direct questions about your gift to the Foundation at (315) 787-4050.

2016 Annual Fund Goals“Do you ever consider how you personally could help save lives? We believe a gift to the Finger Lakes Health Foundation


Barb Sorensen, RN, Cardiac Rehab nurse at Soldiers & Sailors Memorial Hospital, checks the oxygen saturation level of Erma Mullins following her rehab exercises, with one of the department’s new bright red pulse oximeters, purchased through a gift from employees of FLH Medical, P.C.’s Pre-Emption Family Medicine in Penn Yan.

Shown at the annual Silver Tea are from left: Karol Prayne, Administrator, Huntington Living Center; Linda Quackenbush, president, Taylor-Brown Auxiliary; Bill Garrity, Vice President, Long Term Care, Finger Lakes Health; and Lara Chatel Turbide, Vice President, Community Services and Executive Director, Finger Lakes Health Foundation. Quackenbush presented a check for $10,000 from the Taylor-Brown Auxiliary.

Addie Mae Principio shows her grandfather, Phil Beckley, a tomato from the garden at the Jim Dooley Center for Early Learning at Geneva General Hospital. Beckley is a member of the Geneva Rotary Club, which donated funds to Finger Lakes Health Foundation to help build a garden for the children at the Early Learning Center to learn about growing plants and �owers.

Director of Major & Annual Gifts Lisa Ventura gratefully accepts a donation from Keuka College President Dr. Jorge Díaz-Herrera and Director of Community Relations and Events Kathy Waye. The health system and the college have been true partners in healthcare and education for many years.

Janice Masterson, senior speech pathologist at Finger Lakes Health, prepares to do a modi�ed barium swallow diagnostic study on Daniel Quigley using the Video Fluoroscopy Swallow Study Chair, purchased by the Finger Lakes Health Foundation with funds donated by the community to the Geneva General Annual Fund.

The 2015 Gary Garverick Memorial Award, funded by the Finger Lakes Health Foundation, supported the purchase of this grain bin rescue tube by the Benton Volunteer Fire Department. Pictured from left are: Brandon Palmisano, second assistant chief, Benton Fire Department; Matthew Perry, Benton Fire Chief; Mike Lilyea, Lilyea Farms, which also donated funds toward the purchase of the rescue equipment; Lara Chatel Turbide, Vice President, Community Services and Executive Director, Finger Lakes Health Foundation; Jere Garverick, widow of Gary Garverick; and Foundation Board member Corry Stork.

Here community members Corry Stork and Lyn Fitch learn more about the Medic 55 Advanced Life Support vehicle operating out of the Emergency Department at Soldiers & Sailors Memorial Hospital from employee Matt Metzler, ALS technician. The SSMH Annual Fund supports replacement of the vehicle.

Members of the Taylor-Brown Auxiliary work the cake booth at the annual Huntington Living Center resident/family picnic, one of the activities supported by the Auxiliary’s contribution to the Finger Lakes Health Foundation.

THANK YOU

In AppreciationWe extend our gratitude to those members of our community listed below who have shown their commitment to Finger Lakes Health by making gifts in each of the past 10 calendar years. The ongoing loyal support is greatly appreciated by the patients, residents, families, physicians and sta� of Finger Lakes Health.

Dr. Jose A. Acevedo-Ramos Mr. and Mrs. David E. Allardice Mrs. Catherine A. Barnard Dr. and Mrs. Paul L. Bleakley, Jr. Mr. and Mrs. Patrick R. Boyle Mr. C. William Champlin and Mrs. Nancy L. McConnellMr. and Mrs. Robert J. Church Mr. and Mrs. Je�rey L. Co�ey Mr. James J. DeVaney Dr. Eleanor H. DeWitt Mr. and Mrs. Joseph B. Donahoe Mrs. Caryl A. Dooley Mr. Lawrence J. Farnand Mr. and Mrs. Herbert T. Fitch, II Mr. and Mrs. Dominic J. Fonte Mr. and Mrs. Craig Gage Geneva Club Beverage Co., Inc. Geneva General Hospital Auxiliary Mr. and Mrs. Arthur V. Goodwin Mr. and Mrs. Harold H. Gray Mr. and Mrs. James R. Hiserodt Dr. and Mrs. Robert P. Jones Kopp Billing Agency, Inc. Mr. Frank M. Korich Lions Club of Penn Yan Mercury Aircraft Foundation Mr. and Mrs. Carlton J. Naegele Mr. and Mrs. David B. Pinckney Mrs. Edna M. Reiners Mr. and Mrs. Dana R. Schillinger Mr. and Mrs. Donald A. Schneider Ms. Mary E. Sherman SMS Lodge Soldiers & Sailors Memorial Hospital Auxiliary Mrs. Corinne W. Stork Mr. and Mrs. James D. Stork Mr. and Mrs. Steven Stork Taylor-Brown Auxiliary Mr. and Mrs. Gerard Turbide Mrs. Nozomi H. Williams


Rehab Corner: Equipment Upgrade Improves Outcomes for Vertigo and Concussion Patients

The Garnsey Outpatient Rehabilitation Center recently upgraded its Neurocom Balance Master. The balance master has been instrumental in treating patients with vestibular and balance de�cits. Patients with Benign Paroxysmal Positional Vertigo (BPPV), or vertigo, have had great outcomes in reducing their symptoms of dizziness and loss of balance by utilizing the balance master in their treatment. The balance master’s database was upgraded to include the ability to assess younger patients as well as our adult and older adult populations. Now student athletes can be objectively assessed for stability and balance testing to help the post-concussion student athlete return to school and play. The unit can also provide objective data and help set treatment goals for individuals to return to their normal activities of daily living.

In addition to the upgrade, the unit added the Invision component. This tool provides an oculomotor assessment to assess visual acuity while the head is in motion. It monitors the eye’s movements, which, due to injury, may be leading to loss of balance. This further helps determine functional impairment in our patients with vestibular and/or concussion disorders. Reports can be generated and shared with our patients’ physicians, detailing their impairments and their improvements after treatment. To learn more about how you or a loved one can bene�t from our concussion program or our vestibular/vertigo programs, call us at (315) 787-4570.

Rhonda Solomon, FNP

Christina Ganzon, RD

Matthew Talbott, M.D.

Elizabeth Crocitto, DPT

Maria Enecilla, M.D.

FALL 2016

Women’s Pelvic HealthThursday, November 3, 6 p.m.Elizabeth Crocitto, DPT Physical Therapist Geneva Country Club, Geneva

Pelvic �oor health is important for women of all ages to decrease the e�ects of impact activity and exercise, pregnancy, and aging. Learn how to retrain your bladder, better support your pelvic organs, and improve your symptoms of urinary dysfunction. Reservation Deadline: By Oct. 28, 5 p.m.

How Do I Know If It’s A Stroke?Tuesday, November 8, 6 p.m.Matthew Talbott, M.D.Director of Emergency Medicine Ramada Inn, Geneva

Dr. Talbott will discuss common symptoms of stroke and some less common stroke symptoms. Reservation Deadline: By Nov. 2, 5 p.m.

Diabetes Education PanelWednesday, November 16, 6 p.m.Christina Ganzon, RD, CDN Outpatient Nutritional CounselorRhonda Solomon, CDE, MSN, ADM-BC, FNP-BCFamily Nurse PractitionerClub 86, Geneva

Join us as we celebrate National Diabetes Month. These two presenters represent expertise in the �eld of diabetes from diet, to medication, to the standards of care. Each will present within their professional discipline to give you lifestyle tips, medication ins and outs, signs/symptoms of which to be aware, and how to communicate with your providers to help best control your diabetes. You will have plenty of opportunity to ask questions during this lecture. Reservation Deadline: By Nov. 10, 5 p.m.

Treatment of High Blood Pressure & High CholesterolTuesday, November 29, 6 p.m.Maria Enecilla, M.D. Family Medicine Physician Ramada Inn, Geneva

Dr. Enecilla will outline current strategies for treatment of these conditions that are risk factors for many other serious health issues. Reservation Deadline: By Nov. 22, 5 p.m.

Reserve your seat today by registering and paying

online at www.�health.org/events

or calling (315) 787-4636 or(315) 531-2053.

Dine & Discuss programs include a full meal and

discussion for $10/person. Reservations and payment

are required by Reservation Deadline listed on each

event entry.



• Spine• Neck• Sports Medicine• Joints

• Fractures• Osteoporosis• Hand & Upper

Extremity

Region’s Largest Orthopaedic Team

When an injury or pain holds you back, call Interlakes Orthopaedic Surgery at (315) 789-0993 or (315) 462-3501, and we’ll get you moving.

We care for and treat problems related to the musculoskeletal system including:





Interlakes Orthopaedic Surgery789 Pre-Emption RoadFinger Lakes Health CommonsGeneva(315) 789-0993

430 Clifton Springs Professional ParkClifton Springs(315) 462-3501

Geneva General Surgical Associates

Ready when you need us

You don’t always know when surgery will be necessary, but when it is, we want your choice to be an easy one.

We are the physicians at Geneva General Surgical Associates. Committed to providing the highest quality care to patients, we stand ready for emergency surgery, and also o�er patients who are planning an elective surgical procedure the peace of mind that comes from knowing you are in the hands of skilled surgeons.

As board-certi�ed surgeons, we want your �rst choice to be local. Contact us at Geneva General Surgical Associates – your trusted surgical care experts.

200 North Street Suite 203Geneva(315) 787-5383

430 Clifton SpringsProfessional ParkClifton Springs (315) 787-5383

418 North Main StreetPenn Yan(315) 531-2983

Kristin Baltazar-Ford, M.D. Craig Collins, M.D., FACS, FASCRS Eva Wall, M.D., FACS Carrie Kime, FNP

Non-profit Org.US Postage

PAIDGeneva, NYPermit #42

196 North St. Geneva, NY 14456

Successful Team Work!Geneva General Hospital

Certi�ed byThe Joint Commission for

Disease Speci�c CareAdvanced Primary

Stroke Center

Geneva General HospitalCerti�ed by

The Joint Commission for Disease Speci�c Care

Joint ReplacementHip



Joint ReplacementKnee



Chest Pain Center

Geneva General Hospital and Finger Lakes Surgery Center

Accredited byThe Joint Commission

Geneva General HospitalSoldiers & Sailors

Memorial HospitalWomen’s Health Service

Certi�ed byAmerican College of Radiology

and Accredited byMammography Quality Standards Act (MQSA)

Soldiers & SailorsMemorial Hospital

Certi�ed byNYSDOH/CMS

Critical Access Hospital

Soldiers & SailorsMemorial Hospital and

Geneva General HospitalLaboratoryCerti�ed by

NYS Department of Health

Soldiers & SailorsMemorial Hospital

John D. KellyOutpatient Behavioral Health

Certi�ed byNYS O�ce of Mental Health

Geneva General HospitalSoldiers & Sailors

Memorial HospitalRadiology

Certi�ed byNYS Department of Health

Finger Lakes HealthLong Term Care FacilitiesAdult Day Health Services

Certi�ed byNYS Department of Health

Successful Team Work!

Living Centers North and South - at Geneva, The Homestead at Soldiers & Sailors Memorial

Hospital, and Huntington Living CenterAchieved 94% Rating on National Research

Satisfaction Surveys

This is a small sampling of our recent accreditations.


NYSDOH/CMS

To: Friends of Finger Lakes Health

★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ECRWSS★ ★ ★ ★

LocalPostal Customer

thrive - finger lakes health - geneva, new york (ny) · 2019. 11. 14. · 2 fall 2016 • finger...

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