the people’s voice - whatdotheyknow.com€™s voice report page 3 of 23 november 2007 1...

11

The People’s Voice

Overall report November 2007 Report prepared by: Philip Morgan Corporate Research Adviser Telephone: 01225 713186 Email: [email protected] www.intelligencenetwork.org.uk

People’s Voice Report of 23 November 2007

Contents

Page

1. Introduction 3

2. Survey Returns 3

3. Survey Topics 4

4. County Council Services and the budget 5

5. Community Safety and reassurance 9

6. Neighbourhood Policing 12

7. Wiltshire magazine 15

8. Wiltshire Fire and Rescue Service 17

9. Anti-social behaviour 20

10. Conclusion 23


1 INTRODUCTION 1.1 Background The following report looks at the overall results across Wiltshire for the November 2007 People’s Voice survey. All the figures shown in this report are shown as percentages, unless clearly stated otherwise. Analysis of the 20 community areas, will be featured in a separate report. 1.2 Panel make-up The panel consists of 3,614 people from all areas of Wiltshire. The aim is to have at least 200 active panellists per community area.

Figures above based on provisional short term estimates based on the census of 2001 updated to 2006 – source the Wiltshire and Swindon Intelligence Network The returns show that the panel is under representative of the younger age groups. A recent recruitment exercise in the Kennet and North Wiltshire areas will see another 338 new panellists join the panel taking overall numbers to 3,952. 2 SURVEY RETURNS 2.1 Returns profile A total of 2,205 completed questionnaires were received by the closing date, representing a return rate of 61% which, considering that the survey went over into the Christmas period was very good. Individual returns from community areas varied between a high of 68.7% in Chippenham to a low of 43.1% in Tidworth, traditionally a low response area.

Age of Panel members compared to the total population

0

5

10

15

20

25

30

Figu

res

in %

Population 10.8 14.4 20.2 17.2 16.1 11.1 10.3

PV panel 2.9 6.4 14.9 23.3 23.4 17.8 11.3

PV returns 1.3 4.1 12.3 22.4 27.1 20.9 11.8

18-24 25-34 35-44 45-54 55-64 65-74 75+


Survey return rate per Community Area

94

89

121

102

77

108

127

127

129

90

131

110

69

108

125

103

107

135

91

119

63

51

55

50

44

105

87

75

87

78

101

76

91

63

75

63

59

90

59

80

0% 20% 40% 60% 80% 100%

Malmesbury

Wootton Bassett

Chippenham

Corsham

Calne

Marlborough

Bradford on Avon

Melksham

Trowbridge

Westbury

Devizes

Pewsey

Tidworth

Warminster

Amesbury

Mere

Wilton

Salisbury

Downton

Tisbury

% responses

Panel Returns Panel Non-returns

3 SURVEY TOPICS 3.1 Topic areas This questionnaire covered the following topics: County Council Services and the budget, Community Safety and reassurance, Neighbourhood Policing, Wiltshire magazine, Wiltshire Fire and Rescue Service and finally Anti-social behaviour. 3.2 Newsletters As part of our commitment to panel members, a newsletter outlining the main results from this survey will be sent out with the next survey.


How satisfied are you with these services?

5

7

0.7

21

7.3

4.1

3.1

2.3

1.2

0.7

1

2.2

1.5

1.5

1.1

3.2

16.6

25.2

36.7

13.1

56.9

34.3

47.5

36.4

20.3

14.3

13.5

22.5

35.7

17.7

18.3

19.1

23.4

50.4

67.1

48.5

69.4

18.6

54.7

26.2

56.1

51.9

64.9

72.7

66

51.1

13.2

32.8

33.6

37.7

15.2

14.6

3.3

3.6

15.7

10.9

8.7

10.1

44.5

33.2

32.4

25.6

13.5

2.2

0.3

0.7

3.9

2.1

1.8

1

23

14.2

13.7

10.1

4.4

21.4

19.1

3.1

7.2

2.5

4.1

3.1

0.6

0.6

0.2

0% 20% 40% 60% 80% 100%

Pre school or nurseryeducation

Schools

Youth Services

Public Libraries

Archives or public records

Rights of way, footpaths andbridleways

Trading Standards andconsumer protection

Social services for the elderly

Social Services formental/physical disabilities

Social Services - vulnerablechildren/families

Road safety educationaltraining

Economic development /tourism

Maintenance of existingroads/pavements

Building new roads and roadimprovements

Traffic management - signs,lines and safety

Transport coordination andbus services

Recycling centres and wastedisposal (not collection)

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied

4 COUNTY COUNCIL SERVICES AND THE BUDGET 4.1 Satisfaction with services The first question was included to see how satisfied or otherwise panellists were with services provided by the County Council which, could then be used as a backdrop to a question on whether the Council should spend more the same or less on each service. This would allow a comparison of satisfaction and spending priorities.

Q1. How satisfied are you with the following services in Wiltshire? (Please tick one box per row)

Base = 1929 - 2161


Across the services, there were some areas that showed a high level of dissatisfaction, services that have consistently been at the bottom of panellists satisfaction for some time. Worst is the maintenance of roads where some 67.5% of respondents are dissatisfied in some way with the service exactly the same percentage dissatisfied in 2006. Dissatisfaction with New roads and road improvements reaches nearly half of all respondents with 47.4% dissatisfied, while Traffic Management with 46.1% dissatisfied and Transport Coordination and Bus Services with 35.7% dissatisfied, completes the services where dissatisfaction is most felt. The graph below looks in more detail at the 2003 - 2007 figures this time for satisfaction and shows how things have varied over the years. The results show that there has been a general trend back to the levels of satisfaction in 2003. Increases in satisfaction in 2004 and 2006 do not appear to have been maintained.

Very satisfied and satisfied 2003 v 2004 v 2006 v 2007

30.3

44.8

11.8

77.5

42.2

49.8

37.5

21.5

16

12.2

22.6

35.9

15.3

17.5

16.5

11.4

32.5

47.7

12.7

52.3

38.7

24.9

18.5

13.1

23.1

38.8

16.8

19.6

18.2

18.4

52

57

16.9

79.7

48.6

54.2

47.8

33.5

23.7

21.5

15.8

15.7

30.2

39.6

30.2

43.6

13.8

77.8

41.6

51.6

39.6

22.6

15.5

14.3

23.5

37.9

19.2

19.8

20.2

26.6

64.1

36.3

0 10 20 30 40 50 60 70 80 90

Pre-school and nursery

Schools

Youth Services

Public Libraries

Archives/Public Records

Rights of way

Trading Standards

Social Services/Elderly

Social Services/Disability

Social Services/Children & families

Road Safety Training

Economic Development/Tourism

Maintenance of roads

New roads and improvements

Traffic Management

Transport Co-ord/Bus Services

Figures in %

2003 2004 2006 2007


Would you spend more, the same or less on these services?

10.4

27.4

30.2

9.5

3.3

23.8

9.8

51.9

37.6

30.9

14.8

12.4

67.1

40.3

29.5

35.5

24.4

77.9

69.6

63.1

81.5

70.4

65.5

79

46.3

59.6

63.6

67.5

60.2

30.9

45.1

56.4

58.4

71.5

11.7

3

6.7

8.9

26.2

10.7

11.1

1.8

2.8

5.5

17.6

27.3

1.9

14.5

14.1

6

4.1

0% 20% 40% 60% 80% 100%

Pre school or nurseryeducation

Schools

Youth Services

Public Libraries

Archives or public records

Rights of way, footpaths andbridleways

Trading Standards andconsumer protection

Social services for the elderly

Social Services formental/physical disabilities

Social Services - vulnerablechildren/families

Road safety educationaltraining

Economic development /tourism

Maintenance of existingroads/pavements

Building new roads and roadimprovements

Traffic management - signs,lines and safety

Transport coordination andbus services

Recycling centres and wastedisposal (not collection)

Spend more Spend the same Spend less

4.2 Spending on services

Q2. Bearing in mind that raising the standard of one service will usually involve lowering the level of another or increasing the Council tax, do you think that the Council should spend more, the same or less on the following services? (Please tick one box per row)

Direct comparison with the same question asked in November 2001, 2003 and 2004 is possible. This will allow a trend of spending priorities to be established. In order to do this a mean priority rating has been applied to all three sets of figures to see if respondents’ priorities have changed over the last three years. To do this, the percentage saying “spend more” has been given a +1 rating, the percentage saying “spend about the same” has been given a 0 or neutral rating and the percentage saying “spend less” has been given a -1 rating.


-22.9-20-23.1-22

-14.9-17.9-16.9

-12.7-2 .8-5

-7.9-3.1

-1.3 1.1-2.9

4.2

13.15.6-0.6

8.9

-1.3-0.8-0.4

5.90.6

6.21.9

16.7

15.416.1

10.111.8

23.524.6

19.120.9

25.825.6

21.129.9

29.529.2

24.436.7

25.430

35.231.2

24.430

35.343.3

34.83737.8

34.950.146.2

5247.9

65.266.665.2

70.3

-40 -20 0 20 40 60 80Mean % rating score

Maintenance of existingroads

Social Services elderly

Social Servicesmental/physical

Schools

Social Serviceschildren/families

Transport and buses

New roads and roadimprovements

Youth Services

Traffic management

Public Libraries

Pre-school and nursery

Rights of way

Trading Standards

Road safety training

Economic development

Archives and records

Comparison of spending priorities 2001 v 2003 v 2004 v 2007

2007 2004 2003 2001

As can be seen spending priorities have changed very little over the last 7 years with the same services at the top of the list and the same services at the bottom.

Bases: 2007 1957 - 2092 2004: 2065 – 2182 2003: 2304-2461 2001: 2447-2648


5 COMMUNITY SAFETY AND REASSURANCE 5.1 How safe do people feel

Q3. How safe do you feel walking alone in your “local area” during the day? (Please tick one box only)

During the day the vast majority feel either very safe or fairly safe (95.7%) when walking in their local area. There were no real variations to this across the twenty community areas.

Q4. How safe do you feel walking alone in your “local area” after dark? (Please tick one box only)

After dark, the situation changes somewhat with a third of people saying that they felt unsafe in their local area. Safest of the community areas was Marlborough with only 15.4% saying they felt unsafe after dark. The worse areas, were as follows;

Base = 2179

Base = 2177

How safe do you feel during the day?

Very safe70.0%

Fairly safe25.7%

A bit unsafe3.7%

Very unsafe0.6%

How safe do you feel after dark?

Very safe28.5%

Fairly safe38.4%

A bit unsafe24.6%

Very unsafe8.5%


How worried are you about the following?

38.6

54.5

44.6

43.7

59.8

61.9

48.3

75.7

38.7

32.6

35.9

34.5

28.5

27.8

31.8

17.2

14.4

9.1

13.6

14.4

8

7.7

15.2

5

5.8

7.3

4.7

2.1

2.6

3.7

3.9

8.3

0% 20% 40% 60% 80% 100%

House burgulary

Having your car stolen

Having your car broken into

Vandalism or damage to your property

Being robbed or mugged

Being assaulted in a public place

Drunk people causing you a problem

Any crime against you due to gender, age, race,religion, sexuality

Not at all Lees than once a month A few times a month All the time

Warminster 50% felt unsafe after dark Trowbridge 49.6% felt unsafe after dark Melksham 48.8% felt unsafe after dark Chippenham 48.8% felt unsafe after dark. Those most likely to feel unsafe were females with 38.9% feeling unsafe against on average 26% of males. The age band most likely to feel unsafe was the 25-34 age group where 42.7% felt unsafe and of course the oldest age group of 75+ where 42.5% felt unsafe.

Q5. In the past 12 months, how often (if at all) have you worried about the following happening in your local area?(please tick all that apply)

The majority seem unworried about things happening in their local area perhaps reflecting the fact that Wiltshire as a whole has a very low crime rate. 5.2 The impact of crime

Q6. How much impact (if any) do you feel worrying about crime has had on the way you live your day to day life? (please tick one box only)

Base = 2108-2177


Things that can be done to make it safer

62.9

21.3

19.7

21.7

13.7

22.4

16.2

10.6

13.5

13.7

25.2

28.2

49.4

44.4

42.6

47.3

43.8

55.5

38

42.5

52.7

48.1

0.5

2.9

2.7

1.5

3.5

1.4

2.2

2.2

2.9

1.8

1.7

0.8

0.2

0.3

1

0.7

0.4

32.5

34.1

25.8

40.2

31.1

24.6

0.6

0.6

2.3

1.6

0

48.5

31.8

33.2

24.8

8.4

0% 20% 40% 60% 80% 100%

Seeing more police on foot

Seeing more police in cars

More CCTV

Neighbourhood policing office in local area

Uniformed foot patrols other than police

Better street lighting

Active neighbourhood watch

More information on policing

Feedback on reported crime

Advice and help on home security

Working with agencies to tackle crime/anti-social behaviour

A lot safer A little safer A little less safe A lot less safe Make no difference

The majority (87.9%) say that worrying about crime has had little or no impact on their day to day life. 5.3 Making people feel safer

Q7. There are a number of things that can be done to make people feel safer. For each of the following things please indicate whether they would make you personally feel more or less safe?

Seeing more police on patrol either on foot or by car, active Neighbourhood Watch schemes and working with other agencies all provide the things that would make people feel safer. More police on foot is by far the most popular answer and only 8.4% say that more police on foot patrol would make no difference to their feeling of safety.

Has worrying about crime had an impact?

No impact38.3%

Little impact49.6%

Big impact7.9%

Don't know4.2%

Base = 2162

Base = 2074 - 2169


6 NEIGHBOURHOOD POLICING 6.1 Knowing your local team

Q8. Would you know or recognise any of the police or PCSOs in your local Neighbourhood Policing Team?(please tick one box only)

Just over two thirds of panellists (67.5%) would not recognise their local police team either by sight or by name. Those most likely to say that they did not know any of the local team was the 18-24 age range where 78.6% said this. Recognition also varied across each of the twenty community areas with recognition best in places like Tisbury where only 45.8% didn’t know their local team but worse in Bradford on Avon where 81.9% said they didn’t know their local team.

Q9. Would you know how to contact any of the police or PCSOs in your local Neighbourhood Policing Team by phone and e-mail?(please tick one box only)

Knowing how to contact the local team showed that over half of all respondents didn’t know how to do this even by long standing methods such as the phone.

Would you recognise your local Police team?

Yes, both by name and

sight11.0% Yes, by sight

only18.2%

Yes, by name only3.3%

No, neither67.5%

Would you know how to contact your local Police team?

Yes, both by phone and e-

mail12.0%

Yes, by phone only

32.6%

Yes, by e-mail only

1.0%No, neither54.4%

Base = 2182

Base = 2183


The police in your local area?

7.7

4.1

36.8

29.9

26

27.4

18.2

17.813.9

8.1

6.9

3.3

0% 20% 40% 60% 80% 100%

Understand the issuesthat affect this area

Are dealing with the thingsthat matter to people in

this areaStrongly agree Tend to agree Neither agree nor disagreeTend to disagree Strongly disagree Don't know

6.2 Satisfaction with your local team

Q10. Taking everything into account, how good a job do you think the police in your “local are” are doing?(please tick one box only)

Around a third of panellists think that the local Police team are doing an excellent or good job, with around a third saying it is fair. A small number think that the police are not doing such a good job but interestingly, nearly 1 in 5 said that they didn’t know. Although based purely on perception there were some marked variations across communities. The five communities where the panellists thought that the local police team were not doing a good job were as follows: Calne 30.3% poor or very poor job Devizes 23.9% poor or very poor job Chippenham 23.3% poor or very poor job Warminster 21% poor or very poor job Melksham 20.7% poor or very poor job

Q11. Thinking about your community area, how much do you agree or disagree that the police in your local area?(please tick one box only)

How good a job are your local Police team doing?

Excellent3.3%

Good30.0%

Fair29.5%

Poor12.3%

Don't know20.5%

Very poor4.3%

Base = 2187

Base = 2140-2146


For the majority across Wiltshire it appears that the Police understand the issues that affect an area and are dealing with those matters although there is still a wide variation to be seen across the community areas. The graph below looks at a community area level. However, numbers in some of the rural areas should be treated with caution as they are low. Understanding the issues that affect a community vary from a high of 69.6% of panellists agreeing in Tisbury with a low of only 29.2% agreeing in Calne. When it comes to whether the local Police are dealing with the things that matter to people results vary from a high of 60.5% in Wilton to a low of 16.5% again in Calne.

Q12. What are the three main issues that you would like the police to deal with in your local area?

This was an open ended question and is not analysed in this report. Detailed comments will be looked at and followed up as appropriate.

Understanding and dealing with issues per Community Area

43.4

44.3

41.8

37.4

29.2

48.5

33.9

34.2

41.7

44.9

36.4

55.1

60.6

36.8

45.4

57

57.6

34.2

46.1

69.6

44.5

33.7

33.3

29.3

29.7

16.5

35.3

22.7

26

30.5

33.3

26.3

51.9

35.4

24.8

28.9

47

60.5

25.8

41.6

60

33.9

0 10 20 30 40 50 60 70 80

Malmesbury

Wootton Bassett

Chippenham

Corsham

Calne

Marlborough

Bradford on Avon

Melksham

Trowbridge

Westbury

Devizes

Pewsey

Tidworth

Warminster

Amesbury

Mere

Wilton

Salisbury

Downton

Tisbury

Wilts Ave

% responses saying they strongly agree and agree

Understand local issues Deal with things that matterBase = 2140-2146


7 WILTSHIRE MAGAZINE 7.1 Readership and use Wiltshire County Council produces a magazine three times a year called the “Wiltshire magazine” which is distributed to as many households as possible. The following questions were designed to see how many people read the magazine and whether they found it useful as well as any ideas people had to improve it.

Q13. Have you read the autumn edition of the Wiltshire Magazine? (please tick one box only)

As can be seen the vast majority (78.8%) have seen the magazine and read at least some of it. Although around 1 in 6 said that they hadn’t received a copy this was greatest in Calne where 27.6% said they hadn’t received a copy and Downton where 30.2% said they hadn’t received a copy.

Q14. Has the magazine increased your understanding about what services are provided by the County Council? (please tick one box only)

Over two thirds of all those surveyed said that the magazine had increased their understanding of what services the County Council offered. If we remove those who said that they had not received a copy then amongst its readership understanding reached 83.7%.

Have you read the Wiltshire Magazine?

Yes all of it37.1%

Yes but only some of it

41.7%

No not read it/ not

interested5.5%

No never received a

copy15.7%

Base = 2166

Has the Wiltshire Magazine increased your understanding?

Yes67.9%

No15.8%

Not applicable/do

n't read/received

a copy16.3%

Base = 2128


Q15. How well do you think the magazine keeps you informed of County Council services? (please tick one box only)

Just over three quarters of those surveyed said they were very well or fairly well informed about County Council Services.

Q16. Have you ever used the magazine to help access a service? (please tick one box only)

Most do not use the magazine to access services.

Q17. Are there any ways we could improve the magazine? (please say)

This was an open ended question and is not analysed in this report

How well informed does the magazine keep you?

Very well informed

15.3%

Fairly well informed

60.8%

Not very well informed

6.2%

Not informed at all1.3%

Not applicable/not received or read a copy

16.4%

Base = 2150

Have you used the Magazine to access a service?

Yes8.4%

No78.1%

Not applicable

don't read or receive a

copy13.5%

Base = 2152


How was the fire caused?

69

43

25

12

4

0 10 20 30 40 50 60 70 80

Cooking left unattended

Cooking utensils too close

Build up of food remains

Defective equipment

Miss read instructions

Numbers of respondents not %

Where did the fire start?

79

26

15

9

7

3

0 10 20 30 40 50 60 70 80 90

Hob

Grill

Chip pan

Oven

Micro wave

Toaster

Numbers of panellists not %

8 WILTSHIRE FIRE AND RESCUE SERVICE 8.1 Fires in the kitchen Fires in the kitchen are the major cause of fires in the home. Questions were asked to see whether panellists had experienced such fires and how they started.

Q18. If you have had a cooking related fire that you have not reported, how was it caused? (tick all that apply)

As can be seen the majority of kitchen fires were caused by cooking being left unattended. However, across all panellists the total number who said that they had a kitchen fire was 153 or only 6.9% of the total.

Q19. If you answered yes to Question 18, where did the cooking related fire start? (tick one box only)

Most kitchen fires start on the hob.

Base = 139

Base = 153


How did you hear about the free Check?

47.2

19.7

11.7

9.3

9.1

2.9

0 5 10 15 20 25 30 35 40 45 50

In the press

By direct contact

Parish magazine

Via another agency

By leaflet

Via fire website

8.2 Home safety checks

Q20. Did you know we offer a free Home Fire Safety Check? (tick one box only) Nearly two thirds of people did not know about free home fire safety checks.

Q21. If you answered yes to question 20, how did you hear about our free Home Fire Safety Check? (tick one box only)

The local press provided the main method where panellists had heard about the free fire safety checks.

Did you know about the free Home Fire Safety Check?

Yes35.9%

No64.1%

Base = 580

Base = 2027


8.3 Overall satisfaction

Q22. How satisfied are you with the Wiltshire Fire and Rescue Service? (tick one box only)

As can be seen the vast majority are satisfied with the Wiltshire Fire and Rescue Service.

How satisfied are you?

Very satisfied

45.9%

Fairly satisfied

20.2%

Neither satisfied nor dissatisfied

33.1%

Fairly dissatisfied

0.4%

Very dissatisfied

0.4%

Base = 1998


Has anti-social behaviour increased or decreased?

5.7

14.8

26.2

18.6

6.9

13.1

4.6

2

7.1

15.7

43.3

38.7

31.8

4.1

7.3

21.8

32.6

43.8

35.7

20

30.8

14.8

10.5

19.1

41.3

40.4

34.8

31.3

13.7

22

4.2

5.8

7.1

5.7

2.2

5.2

11.3

2.3

3.8

12.9

5.4

3.9

9.7

6.1

5.1

22.9

40

69.3

70.1

30.2

11

22.6

27.2

76.1

65.7

85.2

50.9

70.9

46.9

68.3

0% 20% 40% 60% 80% 100%

A. Noisy neighbours or load parties

B. People hanging about on the streets

C. Rubbish or litter lying around

D. Vandalism, graffiti and other deliberate damage

E. People using or dealing drugs

F. People being drunk or rowdy

G. Abandoned or burnt out cars

H. People being attacked due to skin colour, ethnicity orreligion

I. People being insulted or pestered in the street

J. Uncontrolled dogs and dog mess

K. Speeding traffic

L. Cars parked illegally

M. Fireworks being set off

N. People begging in your area

O. Noise outside your home

Increased Stayed the same Decreased Not applicable

9 ANTI-SOCIAL BEHAVIOUR 9.1 Levels of anti-social behaviour

Q23 There has been significant number of community safety initiatives to tackle anti-social behaviour in Wiltshire led by Community Safety Partnerships over the last twelve months. In light of this work, do you feel that levels of the different anti-social behaviours listed below have increased or deceased in your local area?. (tick one box per row)

Base = 2094-2131


Increasing levels of ASB according to panellists?

50

49

44

34

31

28

27

24

24

22

18

17

15

13

7

0 10 20 30 40 50 60

C ars parked inco nvenient ly, dangero usly o rillegally

Speeding traff ic

F irewo rks being let o ff

R ubbish o r lit ter

Vandalism, graf it t i and damage

P eo ple hanging aro und

P eo ple drunk o r ro wdy

P eo ple using/ dealing drugs

P eo ple being insulted o r pestered

Unco ntro lled do gs/ mess

N o isy neighbo urs

B egging

A bando ned cars

P eo ple attacked due to race/ co lo ur/ religio n etc

N o ise fro m pubs,clubs etc

% Panellists from those who expressed an opinion who said levels of ASB had increased

The graph above needs some interpretation as a number of factors have a very high percentage of panellists saying that the subject is “not applicable” to them as panellists have not been affected by them. In some cases this reaches over 3 out of 4 panellists. Even so there are areas where most panellists feel that they can express an opinion. Overall there appears to be a number of areas above (that are shown coloured black on the graph) which might give cause for concern. If we remove those who say they have not been affected by these factors then the following graph shows more clearly those areas where panellists perception of increasing levels of Anti-social Behaviour are concentrated. Note the third factor above that of problems associated with Fireworks is perhaps explained as this was a November survey. A detailed breakdown by individual community area is included in a separate report to each Community Safety Partnership.

Base = 580 - 1648


What do you think the reason for this decrease might be?

35.7

20.9

10.2

9.9

8

7

4.9

3.3

0 5 10 15 20 25 30 35 40

No improvement

More Police presence

CCTV

Community safety initiatives

Press promotion of activities

More information from Councils

Better facilities for young people

More youth workers

Q24. Thinking about the type of anti-social behaviour that has seen the greatest decrease in levels in your local area, please identify that behaviour by writing the code letter used in question 23 in the box.(please write one letter A-O in the box below)

In contrast to the above the anti-social behaviours that people listed as having decreased (i.e. got better in their local area) were as follows: 1. Uncontrolled dogs and dog mess 12.3% think things are better 2. Fireworks being set off 12.1% think things are better 3. Abandoned or burnt out cars 11.7% think things are better 4. Speeding traffic 11.3% think things are better

Q25. Again thinking about the type of anti-social behaviour that has seen the greatest decrease in levels in your local area, as chosen in question 24, please state what you think the reason for this might be. (please tick one box only)

The main reason that panellist chose is interpreted as no particular reason – in other words they could not identify from the list given what the reason was for any improvement locally. Second most popular choice by far was of course more Police presence. A number of additional comments were made and these are being analysed at a community level.

Base = 912


This survey covered a wide range of subjects, some with a purely Wiltshire focus, and others with a regional and national context. Some of the results will therefore, be shared across partners with an interest in Wiltshire and in the wider picture. Further analysis will be undertaken to compare results across a range of factors, in particular individual towns and community areas to get a more in depth understanding of people’s needs and desires. The results of this survey should be seen as a way of supporting decision makers in the context of understanding the needs, opinions and priorities of people living in Wiltshire. All People’s Voice results are now searchable on a new data base available on the Intelligence Network at www.intelligencenetwork.org.uk

Any comments on this report or help needed should be addressed to Phil Morgan, The People’s Voice, Panel co-ordinator, Wiltshire County Council or

e-mail [email protected]

the people’s voice - whatdotheyknow.com€™s voice report page 3 of 23 november 2007 1...

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