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THE CONTEXT

THE PROJECTS

TXP EVOLUTION

the context

the projects

txp evolution

Account Manager

oGCDP EP ManageroGIP EP Manager

Project OC

membership mapping journey

operational timeline (key KPIs of a member)

learning and development needed (productivity)

key challenges faced/ outer journey outline

inner journey and lead needed

team timeline

operational timeline (key KPIs of a member)

team timeline

learning and development needed (productivity)

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key challenges faced/ outer journey outline

Inner journey & LEAD needed

THE PROJECTS

What is our expected output?

•Advanced people analytics system •Operational Learning and development

•MB Transition project •Team Minimums Implementation

advanced people analytics system

•What is the key purpose of a people analytics system? • What kind of consultancy/inferences do you want to

provide to your MB/EB? • What information would you need in order to do this? • How can you collect this information in the most

effective way considering your: • target • channel • validity

operational learning and development

• building on the previous membership journey mapping

• What are the key challenges with delivery? • Experiential Learning Projects • LTS Implementation • Effectiveness of LnD

MB transition project

• Ideal profile of operational MB/TLPs • Spilt into operational/leadership • How can we develop these skills/attitudes/

knowledge • What is the learning curve for these items •How can we design a transition project with pre-

selection preparation

Team Minimums Implementation

• What is the current challenges we are facing for team minimums implementation?

• How can we design a project to enable team minimums implementation?

• how to ensure the congruence of team minimums implementation

•How am I driving down team minimums as a behaviour and as a process

• Who is responsible for delivering and enabling team minimums implementation?

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