Stacey Dowling Resume 201509

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Stacey L. Dowling7845 Buist Ave. 19153, Philadelphia, PA. 267 767 6300 dowlingspalace@aol.com

Professional Profile20+ years of business management and entrepreneurial experience, including my current role as Deputy Director for a non-profit organization. An entrepreneur who created a cultural institution that became a staple within the community.Advanced SkillsAdvanced skills in leadership, relationship building, employee training and development, goal setting and community relations. Budget Management Event Management Fundraising

Team Building Strategic Planning Community Outreach

Conflict Resolution Public Speaking Inventory Management Professional Experience09/14 PresentWomens Christian AlliancePhiladelphia, PA

Deputy Director/Board of DirectorsCo-direct and manage many aspects of the non-profit organization including Foster Care, SWAN (State-Wide Adoption Network), Respite Care, Human Resources, Fiscal and Facilities Management.

Challenges: Organization is in a financially challenged state due to contract reductions, unfavorable audit results, and lack of financial planning. Additional challenges result from low employee morale and high turnover rates.Key Contributions and Accomplishments: Increased employee morale by encouraging open communication, providing paid time off schedules to employees and development of skip level meetings. Streamlined functions for efficiency such as refining onboarding guidelines for new hires in HR and establishing tracking procedures for SWAN and Foster Care to ensure compliancy. Realignment of staff to right size the organization and better serve the needs of the client. Participation in audits for specific areas of responsibility Working with community partners to secure short and long term financial opportunities.01/97 12/14Dowlings Palace Philadelphia, PA

Founder/OwnerOwned and operated a full function banquet hall and cultural arts center for close to 20 years. Areas of focus were supporting social, community and cultural development, creating job opportunities for the community, event planning, budget planning, political outreach and business growth and management.

Challenges: Organizational challenges were maintaining relevancy, staying compliant with local, federal and state guidelines, and access to capital.Key Contributions and Accomplishments: Development of the business model and plan to secure funding to purchase the building. Strategically created a marketing plan that included market research, customer feedback, branding, an online presence and creative promotional tactics.Stacey DowlingPage 2

Managed the day to day and annual accounting of income and expenses. Expense reductions were managed through partnerships, managing vendor relationships for competitive rates and inventory control. Established policies and procedures to ensure all employees remained compliant with the guidelines. Manage staff and daily operational activities.1/98 07/07Bisys Retirement Services Dresher, PA

Senior Account RepresentativeManaged the National Account Clients with assets in excess of $10 million or more and performed various functions to assist with the administration of 401(k) Plans.

Key Contributions and Accomplishments: Planned analysis and reporting Monitored plans for numerous time sensitive events. Initiated pro-active calls to clients and brokers in anticipation of possible plan issues.1/97 01/98Merrill Lynch Horsham, PA

Account RepresentativeManaged retirement accounts for regional books of business.

Key Contributions and Accomplishments:Addressed client questions regarding 401(k) plans.Communicated to management if statements were not delivered timely once reconciled.Maintained customer relationships to ensure customer satisfaction1/87 01/97Prudential Insurance Co. Horsham, PA

Financial AnalystManaged the financial reporting and expense management for the Chief Financial Officer that included analysis, budgeting and financial planning.

Key Contributions and Accomplishments:Identified, researched and resolved discrepancies in financial reportsActual vs budgeting planning and analysisManaged the financial reporting for a $72 million budget

Education09/86 06/87Spring Garden CollegePhiladelphia, PA08/83 08/86Strawberry Mansion High SchoolPhiladelphia, PA

References Available Upon Request