social media emergency management in the cloud

23
Mark Rees - Microsoft Steve Milligan – Intergen Neil Macrae – New Zealand Police

Upload: intergen

Post on 04-Dec-2014

649 views

Category:

Technology


1 download

DESCRIPTION

Signal was developed collaboratively between Intergen and New Zealand Police to meet requirements for the management of the 2011 Rugby World Cup. Following this event Intergen have turned the working concept into a globally scalable product and continue to work with New Zealand Police to enhance its capabilities. Furthermore due to its cloud based nature Signal can be used by agencies collaboratively internally and externally at multiple levels of controlled permission.

TRANSCRIPT

Page 1: Social media emergency management in the cloud

Mark Rees - Microsoft Steve Milligan – Intergen

Neil Macrae – New Zealand Police

Page 2: Social media emergency management in the cloud

Windows Azure Overview

Page 3: Social media emergency management in the cloud

Software-as-a-Service

consume

SaaS Platform-as-a-Service

build

PaaS Infrastructure-as-a-Service

host

IaaS

Page 4: Social media emergency management in the cloud

Packaged Software

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

You

man

age

Infrastructure (as a Service)

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Managed by vendor

You

man

age

Platform (as a Service)

Managed by vendor

You

man

age

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Software (as a Service)

Managed by vendor

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Page 5: Social media emergency management in the cloud

Azure

Page 6: Social media emergency management in the cloud
Page 7: Social media emergency management in the cloud

99.95%

Page 8: Social media emergency management in the cloud

only

Page 9: Social media emergency management in the cloud

Cloud services Web sites Virtual machines

Page 10: Social media emergency management in the cloud
Page 11: Social media emergency management in the cloud

See the signals through the noise •  Hosted SaaS (Azure) social media monitoring tool •  Publicly available information into actionable intelligence •  Focus or cast a net – locally or globally •  Simple and readily extensible •  Inexpensive financial footprint

Page 12: Social media emergency management in the cloud
Page 13: Social media emergency management in the cloud

Common Intelligence Picture – Rugby World Cup 2011

Page 14: Social media emergency management in the cloud

SOCIAL MEDIA TOOL

Page 15: Social media emergency management in the cloud
Page 16: Social media emergency management in the cloud

Use Case – Auckland Airport

Page 17: Social media emergency management in the cloud

Use Case – Che-Fu

Page 18: Social media emergency management in the cloud

Lessons Learnt – Where to from here?

Page 19: Social media emergency management in the cloud

Traditional Media & Youth

Page 20: Social media emergency management in the cloud

Response - once is not enough

Page 21: Social media emergency management in the cloud

Offender communication - New ways & means

Page 22: Social media emergency management in the cloud

2013  

Page 23: Social media emergency management in the cloud

Any questions? “..social  media  and  other  types  of  new  technology  are  becoming  one  of  the  primary  ways  we  receive,  process  and  relay  informa=on”.    June  4th  2013  Mrs  Brooks,  Chairman,    House  CommiGee  Homeland  Security,  Emergency  Preparedness,  Response  and  Communica=ons.