six sigma quality international presentation for you
TRANSCRIPT
Copyright SSQI Page 1
SIX SIGMA Quality International
SSQI WELCOMES DELEGATES
Credential
www.sixsigma-tqm.com / www.ssqi.in
www.demingworld.com
Copyright SSQI Page 2
Consultancy Training, TPI, Verification & Certification Services
MANAGEMENT SYSTEM
NABL ISO 17025:2005, QMS-ISO 9001,EMS- ISO 14001,OHSAS- 18001, & HACCP, IMS and Much More
SIX SIGMA Quality International, Mumbai
Copyright SSQI Page 3
AGENDA OF THE MEETING
• SSQI INTRODUCTION• ORGANOGRAM OF SSQI• BOARD OF DIRECTORS• TAC MEMBERS• SERVICES OFFERED UNDER SSQI• OUR VALUED CLIENT LIST• FEW CERTIFICATE EARNED DURING EFFECTIVE
EXECUTION• APPROVAL AND MEMBERSHIP• ACHIEVEMENT/MILESTONE OF SSQI• HUMAN RESOURCE MANAGEMENT• FINANCIAL STRENGTH• CERTIFICATION BENEFIT• TECHNICAL PRESENTATION
Copyright SSQI Page 5
ORGANIZATION CHART
BOARD OF DIRECTORS
VP OPERATION
DY. MGR.ADMIN. & HRD
COMPANY SECRETARY
TECHNICAL ADVISORY COMMITTEE
DY. MGR.FINANCE
CONTROLLER
GMCONSULTANCY
MANAGER TRAINING SERVICES
MANAGER INFORMATION TECHNOLOGY
MANAGERBUSINESS
DEVELOPMENT
MANAGERINDUSTRY, OFFSHORE & MARINE
STATIONSNEW DELHI, LUDHIANAMUMBAI,NASIK, PUNE
BARODA, AHMEDABAD,JAIPUR, UDAIPURINDORE, NAGPUR
DAMAN,KOLHAPURBANGALORE,BELGAUMHYDERABAD,CHENNAI
KOLKATA, KANDLA
OVERSEAS & PROJECTS OPERATIONS
RESOURCES OVERSEAS
DEMING GROUP COMPANIES
REGION INDIA DEMING TECHNOLOGIES DEMING EDUCATION.
APPEAL PANEL
R & D PROJECTS
*Under Development
SSQI, USA SSQI, SINGAPORE
CHAIRMAN & CEO
VP-MARKETING VP-IT
SSQI, EUROPE
Copyright SSQI Page 6
SSQI BOARD OF DIRECTORS
S.No Name Designation Designation & Company
01 Dr P. PadmanabhanMSc, PhD. (Nuclear Science)
Chairman Ex Sr Scientist, Baba Atomic Research Center, Mumbai, Head SSQI Singapore
02 Er. Mukesh SinghB.E(E&TC), MBA(TQM), PGD(IIT Bombay), LA (IRCA, UK), SSBB(CII)
CEO Ex IT Expert, TCS, Ex Lead Auditor-ICS, Mumbai
03 Seema Singh Director Six Sigma Quality International
04 R.K.AgrawalB.Com, F.C.A
Director Chartered Accountants, SSQI
05 Bijan SinghaB.E. (Computer Science)
Director Ex ICS, Mktg. Head, Mumbai
06 Michael CornM.Tech
Director Ex Head IBM-USA. Head SSQI USA
07 Marteen De CaluweM.Tech
Director Ex Head Dow Benelex-Europe. Head SSQI Europe
08 Dr PathakPhD
Director Professor, IIT Bombay
09 Ranjeet SinghDMech
Director Ex QC Head, Alfanar, Saudi Arabia
10 Suman SharmaBTech (Biomedical), MBA(IIM, Ahmedabad)
Director Six Sigma Quality International
Copyright SSQI Page 7
S.No Name Designation Designation & Company
01 Er. Pralhad PaiBE(Mech) IIT Bombay, MBA
GM-Quality Chemtech India, Mumbai
02 Shwetank Sharad Head Quality Tata Consultancy Services, Mumbai
03 Dr P. PoddarPhD. (Germany)
Ex GM Godrej & Boyce, Mumbai
04 Dr DattarMBBS, LA(IRCA, UK)
Ex Physician L&T Limited , Mumbai
05 Dr Sanjay ManjalkarM.D, DGO, DFP(MUM)
Consultant Obstetrician & Gynecologist
SaiDham Maternity & Nursing Home
06 Dr Pawar Vilas Head Dental Section Tata Institute of Fundamental Research
07 Bhavna N. PanchalB. Pharma
Consultant Six Sigma Quality International
08 G. Shankar GM Masstech Control Pvt. Ltd.
09 Dr Kedar SamantM.D.S
Consulting Endodontist & Specialist in Cosmetic Dentistry
Six Sigma Quality International
10 Krishna Prasad Kharel Director (Tech) Ministry Of Industry, Govt Of Nepal
LIST OF TECHNICAL ADVISORY COMMITTEE MEMBERS
Copyright SSQI Page 8
S.No Name Designation Designation & Company
11 Dhanroopmal Scientist ERTL, Mumbai
12 A.B. DeyB. Tech (Chem)
Consultant Six Sigma Quality International
13 Dr N. SethuramanLA (QMS, EMS, OHSAS, FSMS)
Ex Executive Director ICS, Mumbai
14 Debidas NandaB.Sc(Hons), MBA
Consultant Six Sigma Quality International
15 P.S. Seshu Kumar Consultant Six Sigma Quality International
16 Er Shrikant S. DoifodeAMIE, LLB, MBA,BJ, FIE
Chairman The Institute of Engineers, Nagpur
17 Mr MaitraMTech
Director SGS India
18 Haridasan TLA(QMS, EMS, OHSAS)
LA/Surveyor ABS Industrial Verification (India) Pvt Ltd
19 Vinay GulatiMBA
Head-marketing BSi India
20 Krishna Datta (LA) Lead Auditor IRQS India
LIST OF TECHNICAL ADVISORY COMMITTEE MEMBERS
Copyright SSQI Page 9
OUR CONSULTANCY SERVICES
•NABL ISO 17025 : 2005, QUALITY MANAGEMENT SYSTEM FOR LABORATORY
•ISO 9001 : 2008, QUALITY MANAGEMENT SYSTEM
•BS 7799 /ISO 27001/20000/25999 : INFORMATION SECURITY MANAGEMENT SYSTEM
•ISO 14001 : 2004, ENVIRONMENTAL MANAGEMENT SYSTEM
•OHSAS 18001 : 2007, OCCUPATIONAL HEALTH & SAFETY
MANAGEMENT SYSTEM
•HACCP/ISO 22001 : FOOD SAFETY MANAGEMENT SYSTEM
•SA 8000 : SOCIAL ACCOUNTABILITY
•QS 9000/TS 16949 : QUALITY SYSTEM FOR AUTOMOTIVE INDUSTRY
•IMS 9001/14001/18001 : INTEGRATED MANAGEMENT SYSTEM
Copyright SSQI Page 10
OUR TRAINING SERVICES
•ASME NQA-1 : Quality Assurance System
•ISO 13485 & ISO 13488 Quality Standard for Medical Devices
•CE Marking : European conformity product mark
•Six Sigma Implementation (Six Month Program)
•Six Sigma Black Belt Training
•Six Sigma Green Belt Training
•CMM : Capability Maturity Model for Software
•SQC/SPC : Statistical Process Control
•DOE : Design of Experiments
•TQM : Total Quality Management Implementation
•ZQC : Zero Quality Control
•Kaizen : Japanese Management technique
•TQC : Total Quality Control
•5S : House Keeping
•Quality tools : 300 Quality Tools for Quality Improvement
SS I
Copyright SSQI Page 12
OUR TRAINING SERVICES•GOLDEN PEACOCK NATIONAL QUALITY AWARD
•RAJIV GANDHI NATIONAL QUALITY AWARD
•DEMING INTERNATIONAL QUALITY AWARD
•EUROPEAN QUALITY AWARD
•BALGRADE NATIONAL QUALITY AWARD IN USA
OFFERED TRAINING THROUGH IIQ
•1 day Awareness training programs (Public and In-house)
•2 days Internal Auditor training programs for ISO 9001/14001/OHSAS 18001
•5 Day Lead Auditor Programs for ISO 9001(Public and In-house)
•6 month diploma in Quality Management (In-house and distance learning)
•1 year Post Graduate Diploma in Quality Management (In-house only)
•2 years Master In Total Quality Management (In-house only)
SS I
Copyright SSQI Page 13
INTERNATIONAL CERTIFICATIONS SERVICES
CE Marking for PARI Robotics- PuneOrder bagged by Mumbai team
The Challenge: CE Mark
The Solution: Robot Compliance to EN Standards and EMC/EMI/LVD
The Result: The Swedish buyer Acceptance of the CE Mark Machine
Pari Robotics giving repeat order
Copyright SSQI Page 14
SIX SIGMA QUALITY INTERNATIONAL
OUR PUBLICATIONS
Integrated Management System (QMS, EMS & OHSAS)
Excellence In Education Management
ISO Made Easy In Marathi
Copyright SSQI Page 16
Manufacturing Sector• Engineering
• Manufacturing
• Oil & Gas, Refinery, Petro Chemicals
• Fertilizers and Chemicals
• Marine & Offshore
• Mining, Construction
• Power & Infrastructure, Electricity & Water
• Agriculture, Forestry & Fishing
Service Sector• Government, Administrative &
Defense Education
• Health Care & Community Services
• Cultural Recreational Services
• Accommodation, Cafes & Restaurants
• Finance, Insurance & Stock Holding
• Property & Business Services
• Personnel & Other Services
SSQI SPECTRUM OF SERVICES
Copyright SSQI Page 17
HO :MUMBAI
RO :N. DELHI
RO :CHENNAI
RO :KOLKATTANASIK
PUNE HYDERABAD
DAMAN
UDAIPUR
JAIPUR
KOLHAPUR
BELGAUMNAGPUR
INDORE
AHMEDABAD
BARODA
LUDHIANA
KANDLA
SSQI STATIONS IN REGION INDIA
OVERSEAS :DUBAI,SINGA
PORE, EUROPE,USA
LUCKNOW
PATNA
GUWAHATI
Copyright SSQI Page 18
OVERSEAS OPERATION•UAE DUBAI
•ASIA PACIFIC SINGAPORE
•NORTH AMERICA DETROIT, MICHIGAN
•EUROPE NETHERLAND
•NEPAL KATHMANDU
Copyright SSQI Page 19
SIX SIGMA QUALITY INTERNATIONAL
OUR PARTNERSHIP
INDIA NEW ZEALANDAUSTRALIA
GERMANYNORWAY SINGAPORE
ITALYU.A.E
USA
U.K
Copyright SSQI Page 21
OUR COLLABORATIONS
•IMQ, ITALY
•MEDCERT, GERMANY
•NEMKO, NORWAY
•DOW CHEMICAL, USA
•IRCA, LONDON
Copyright SSQI Page 22
WE ARE PROUD
TO BE ASSOCIATED WITH OUR 400 SATISIFIED CUSTOMERS MAINLY
BOMBAY METROPOLI
TAN HOSPITAL
MAT. LABTCR LAB
KING GEORGE MEDICAL
COLLEGE,CHENNAI
OTIS LAB
KALPANA NURSING
HOME, UDAIPUR
Petroleum India
International (PII)
Mangalore Port Trust
NAYVEILIGNITE CORP LTD
CPWD
TCR LAB
ICS technologies lab
Copyright SSQI Page 24
SIX SIGMA QUALITY INTERNATIONAL
FEW CERTIFICATE EARNED DURING EFFECTIVEEXECUTION
CNTD.
Copyright SSQI Page 25
SIX SIGMA QUALITY INTERNATIONAL
FEW CERTIFICATE EARNED DURING EFFECTIVEEXECUTION
Copyright SSQI Page 26
OUR STRENGTH• LARGE INFRASTRUCTURE- 26 STATIONS IN INDIA
• WELL ESTABLISHED CONSULTANCY SYSTEM
• COMPETENT PERSONNEL
• VALUE ADDED SERVICES
• COMPETITIVE FEES
• PROMPT, EFFECTIVE & PRO-ACTIVE SUPPORT
• CERTIFICATION & INSPECTION UNDER ONE UMBRELLA
• TRAINING FACILITY
• RESEARCH & DEVELOPMENT
Copyright SSQI Page 27
OUR MEMBERSHIP & ASSOCIATION• QUALITY CIRCLE FORUM OF INDIA
• NABCB
• IRCA, UK
• WORLD QUALITY CONGRESS
• THE ALL INDIA ASSOCIATION OF INDUSTRIES
• ALL INDIA FOOD PROCESSORS ASSOCIATION
• BOMBAY SMALL SCALE INDUSTRY ASSSOCIATION
• CONFREDERATION OF INDIAN INDUSTRY (CII)
• ENGINEERS ASSOCIATION OF VAPI
• FEDERATION OF INDIAN CHAMBERS OF COMMERCE AND INDUSTRY (FICCI)
• QUALITY COUNCIL OF NASHIK
• SMALL INDUSTRIES SERVICE INSTITUTE
• MAHRATTA CHAMBER OF COMMERCE, INDUSTRIES AND AGRICULTURE
• INDIAN INSTITUTE OF QUALITY MANAGEMENT
• INDIAN ASSOCIATION OF AMUSEMENT PARK & INDUSTRIES
• DUBAI QUALITY GROUP
• THE INDIAN INSTITUTE OF WELDING
Copyright SSQI Page 28
OUR APPROVALS
• CHIEF CONTROLLER OF EXPLOSIVES, NAGPUR, INDIA• DIRECTORATE GENERAL OF FOREIGN TRADE• OIL AND NATURAL GAS CORPORATION LTD.• HINDUSTAN PETROLEUM CORPORATION LTD.• BHARAT PETROLEUM CORPORATION LTD.• INDIAN OIL CORPORATION LTD.• PETROLEUM INDIA INTERNATIONAL• MAZAGAON DOCK LTD.• GUJARAT STATE PETRONET LTD.• MAHANAGAR GAS LTD.• SMALL SCALE INDUSTRY• MINISTRY OF COMMERCE & INDUSTRY
Copyright SSQI Page 29
OUR SOCIAL COMMITMENT
REWARD OF PERSONNEL
HUMAN ELEMENT COMPAIGN
REWARD OF PROFESSIONAL-INDUSTRY
SSQI WELFARE FUNDS
SSQI SCHOLARSHIP FUND-HIGHER EDUCATION
COMMUNICATION WITH INDUSTRY FORUM
Copyright SSQI Page 31
YEAR 2002-2008
IRCA APPROVAL-LEAD AUDITOR,QMS
QUALITY IMPROVEMENT AWARD WINNER
DURING WORLD QUALITY CONGRESS 2003
LIFETIME MEMBERSHIP OF QUALITY
CIRCLE FORUM OF INDIA
COLLABORATIONS :
IMQ ,ITALY
MEDCERT, GMBh
GROUP COMPANIES
DEMING EDUCATION
DEMING TECHNOLOGIESCONTD.
MAJOR MILE STONES ACHIEVED
Copyright SSQI Page 32
NEW STATIONS
CHENNAI
GUWAHATI
PATNA
NEW PRODUCTS :
CE MARKING
ISO 27001, BS 25999, CMM
NABL CERTIFICATION
FOOD SAFETY/HACCP
SIX SIGMA BLACK BELT CERTIFICATION
TRAINING
Copyright SSQI Page 33
PROGRESS :
CERTIFICATION OF MANAGEMENT SYSTEMS :
TOTAL CLIENTS : 2300 NOS
CERTIFIED CLIENTS : 1811 NOS
EMS CERTIFIED : 35 NOS
FOOD SAFETY /HACCP : 3 NOS
TRAINING & SIX SIGMA CERTIFICATION :
TOTAL ASSIGNMENTS : 35 NOS
PROJECTS COMPLETED : 19 NOS
(during the year 2003-2008)
Copyright SSQI Page 34
CONSULTANCY COMPLETED
55169
224392
616685
1301
2001-2002 2002-2003 2003-2005 2005-2006
200
400
600
800
1000
1200
1400
0
2500
2006-2007
510
1811
Copyright SSQI Page 35
TRAINING SERVICES-ASSIGNMENT COMPLETED
106
16
19
35
2001-2003 2004-2006 2006-20080
35
16
10
Copyright SSQI Page 36
S.No. Sector No. of Auditor1 Mechanical 132 Marketing 43 Chemical 4
4 Others 3
5 Production 36 Electronics &
telecommunication25
7 IT computer 55
8 Electrical 2
SSQI Auditors/Consultants Sector wise
Copyright SSQI Page 37
S.No. Sector No. of Auditor9 Metallurgy 2
10 NDT 211 Marine 112 Civil 1
13 Instrumentation 114 Banking 1
SSQI Auditors/Consultants Sector wise
Copyright SSQI Page 38
S.No. Sector No. of Experts
1 Medical 175
2 Others 135
3 Chemical 32
4 Electrical 20
5 Education 75
6 IT 118
7 Civil 16
8 Mechanical 10
Experts Sector wise
Copyright SSQI Page 39
Experts Sector wise
S.No. Sector No. of Experts9 Pharmaceutical 75
10 Finance 6
11 Laboratory 16
12 Textile 6
13 Telecommunication 25
14 Food Industry 25
15 Microbiology 28
16 Biotechnology 23
Copyright SSQI Page 40
40.4446.77
60.75
80.35
'05 '06 '07 '08
39.09
45.35
58.5
77.21
'05 '06 '07 '08
1.35 1.42
2.25
3.14
'05 '06 '07 '08
Income Expenses Net Profit
Our Financial Growth
Copyright SSQI Page 41
CUSTOMER SATISFACTION
CUSTOMER/PATIENT DELIGHTNESS
CUSTOMER COMPLAINTS
CUSTOMER FEEDBACK
CUSTOMER FOCUS ORGANIZATION
Copyright SSQI Page 42
“Dynamic” “Dependable”
“Accurate”“Leader”
“Exhaustive” “Aggressive”
“Value for Money”
“Young”
“Trustworthy”
Just a Few Things Our Customers Have to Say About Us