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Master Guide PUBLIC Document Version: 1.2 – 2014-10-07 SAP Screen Personas 2.0

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Master Guide PUBLIC

Document Version: 1.2 – 2014-10-07

SAP Screen Personas 2.0

Typographic Conventions

Type Style Description

Example Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options.

Textual cross-references to other documents.

Example Emphasized words or expressions. EXAMPLE Technical names of system objects. These include report names, program names,

transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE.

Example Output on the screen. This includes file and directory names and their paths, messages,

names of variables and parameters, source text, and names of installation, upgrade and database tools.

Example Exact user entry. These are words or characters that you enter in the system exactly as they

appear in the documentation. <Example>

Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system.

EXAMPLE Keys on the keyboard, for example, F2 or ENTER .

PUBLIC 2 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Typographic Conventions

Document History

Version Date Change

1.0 2013-07-31 First release

1.1

2013-08-23

Authorization and Role information included

1.2

2014-10-07

Updated the Document

SAP Screen Personas 2.0 Document History

PUBLIC

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3

Table of Contents

1 Getting Started ............................................................................................................................................... 5 1.1 About this Document ............................................................................................................................................... 5 1.2 Related Information ................................................................................................................................................. 6

1.2.1 Planning Information ............................................................................................................................... 6 1.2.2 Further Useful Links ................................................................................................................................ 7 1.2.3 Related Master Guides ............................................................................................................................ 7

1.3 Important SAP Notes ............................................................................................................................................... 8

2 Solution Overview ........................................................................................................................................... 9 2.1 Software Units of SAP Screen Personas 2.0 ......................................................................................................... 9 2.2 System Landscape................................................................................................................................................. 10

2.2.1 SAP Screen Personas based on Silverlight .......................................................................................... 10 2.3 Authorization and Role Concepts - Silverlight ..................................................................................................... 12

2.3.1 Role Creation using PFCG ..................................................................................................................... 16 2.4 Overall Implementation Sequence ....................................................................................................................... 18

3 Business Scenarios of SAP Screen Personas 2.0 ..................................................................................... 19 3.1 UI Customization .................................................................................................................................................... 19

4 Solution-Wide Topics .................................................................................................................................. 20

5 Security Considerations .............................................................................................................................. 21 5.1 Fundamental Security Guides ............................................................................................................................... 21 5.2 Security-Relevant Logging and Tracing ............................................................................................................... 21 5.3 Dispensable Functions with Impacts on Security ................................................................................................ 21

6 Operations Information ............................................................................................................................... 22 6.1 Administration and Management ......................................................................................................................... 22

6.1.1 Periodic Tasks........................................................................................................................................ 22 6.1.2 User Management ................................................................................................................................. 22

6.2 Software Change Management ............................................................................................................................ 23

7 References .................................................................................................................................................... 24

8 Media List ...................................................................................................................................................... 25

9 Release Availability Information ................................................................................................................ 26

PUBLIC 4 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Table of Contents

SAP Screen Personas 2.0 Getting Started

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 5

1 Getting Started 1.1 About this Document

Purpose

This Master Guide is the central starting point for the technical implementation of the SAP Screen Personas solution. You can find cross-scenario implementation information as well as scenario-specific information in this guide.

Note

The central starting point for the technical upgrade of your SAP solution is the Master Guide, which you can find on SAP Service Marketplace at http://service.sap.com/instguides.

Use the Master Guide to get an overview of SAP Screen Personas, its software units, and its scenarios from a technical perspective. The Master Guide is a planning tool that helps you to design your system landscape. It refers you to the required detailed documentation, mainly:

• Installation guides for single software units

• SAP Notes

• Configuration documentation

• SAP Library documentation

The Master Guide consists of the following main sections:

• Section 1, Getting Started

This section explains how to use this document and related information (documentation and SAP Notes) that is crucial to the installation of the solution.

• Section 2, Solution Overview

This section provides essential information about the supported scenarios, the installable software units, the software component matrix, and how to plan your system landscape.

• Section 3, Business Scenarios of SAP

This section contains information about the supported business scenarios and processes. This section also provides links to the relevant configuration documentation that is provided via SAP Solution Manager.

• Section 4, Solution-Wide Topics

This section contains information about the Solution Manager content for the solution.

• Section 5, Security Considerations

This section provides an overview of the security considerations that are specific to the SAP Screen Personas solution.

• Section 7, References

This section lists of the SAP Notes and documents that are mentioned in this Master Guide.

• Section 8, Media List

This section contains information about where to find the software and documentation download packages.

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Getting Started 6

• Section 9, Release Availability Information

This section contains information about the available software releases, required base software, and other availabilities regarding SAP Screen Personas.

Note

You can find the most current information about the technical implementation of SAP Screen Personas and the latest installation and configuration guides on SAP Service Marketplace at http://service.sap.com/instguides.

We strongly recommend that you use the documents available here. The guides are regularly updated.

Constraints • The business scenarios that are presented here serve as examples of how you can use SAP software in your

company. The business scenarios are only intended as models and do not necessarily run the way they are described here in your customer-specific system landscape. Ensure to check your requirements and systems to determine whether these scenarios can be used productively at your site. Furthermore, we recommend that you test these scenarios thoroughly in your test systems to ensure they are complete and free of errors before going live.

• This Master Guide primarily discusses the overall technical implementation of SAP Screen Personas rather than its subordinate components. This means that additional software dependencies might exist without being mentioned explicitly in this document. You can find more information on component-specific software dependencies in the corresponding installation guides.

1.2 Related Information

1.2.1 Planning Information

For more information about planning topics not covered in this guide, see the following content on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Latest versions of installation and upgrade guides

http://service.sap.com/instguides

General information about SAP Screen Personas (for example, guide documents such as Master Guide and Application Operations Guide)

http://service.sap.com/instguides � Focused Business Solutions

� SAP Screen Personas

� SAP Screen Personas 2.0

Application help for SAP Screen Personas http://help.sap.com/personas

SAP Business Maps - information about applications and business scenarios

http://service.sap.com/businessmaps

SAP Screen Personas 2.0 Getting Started

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7

Content Location on SAP Service Marketplace

Sizing, calculation of hardware requirements - such as CPU, disk and memory resource - with the Quick Sizer tool

http://service.sap.com/quicksizer

Released platforms and technology- related topics such as maintenance strategies and language support

http://service.sap.com/platforms

To access the Platform Availability Matrix directly, enter

http://service.sap.com/pam

Network security http://service.sap.com/securityguide

High Availability http://scn.sap.com/docs/DOC-7848

Performance http://service.sap.com/performance

Information about Support Package Stacks, latest software versions and patch level requirements

http://service.sap.com/sp-stacks

Information about Unicode technology http://scn.sap.com/community/internationalization- and-unicode

1.2.2 Further Useful Links

The following table lists further useful links on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Information about creating error messages http://service.sap.com/message

SAP Notes search http://service.sap.com/notes

SAP Software Distribution Center (software download and ordering of software)

http://service.sap.com/swdc

SAP Online Knowledge Products (OKPs) – role- specific Learning Maps

http://service.sap.com/rkt

1.2.3 Related Master Guides

This Master Guide is based on Master Guides for cross-industry applications. You can find more information about the relevant applications in the following documents:

Title Location

Master Guide - SAP ERP 6.0 http://service.sap.com/instguides

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Getting Started 8

Title Location

� SAP Business Suite Applications

� SAP ERP

� SAP ERP 6.0

� Planning

SAP NetWeaver

http://service.sap.com/instguides

� SAP NetWeaver

� SAP NetWeaver 7.4

� Planning

1.3 Important SAP Notes

You must read the following SAP Notes before you start the installation. These SAP Notes contain the most recent information on the installation, as well as corrections to the installation documentation.

Make sure that you have the up-to-date version of each SAP Note, which you can find on SAP Service Marketplace at http://service.sap.com/notes.

SAP Note Number Title Description

1776739 Installation Note for SAP

Screen Personas 2.0

This note lists the Prerequisites and related details about Installing SAP Screen Personas 2.0.

1848339 Installation and Upgrade note for SAP Screen Personas (Silverlight)

This note contains information on the steps for installing and getting started for both new and existing customers.

1885334 Feature List for Silverlight This note contains information related to the modifications made to some of the features in SAP Screen Personas Silverlight 2.0.

SAP Screen Personas 2.0 Solution Overview

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9

2 Solution Overview

SAP Screen Personas 2.0 is based on Silverlight.

SAP Screen Personas based on Silverlight provides a simple, drag and drop approach to personalize SAP GUI screens to make them more usable as well as more visually appealing making use of existing DynPro business logic and without any additional programming. It allows creating flavors for transactions; group them into logical groups, and assign them to different user groups of the enterprise. The solution provides means to define system landscape, so that flavor maintenance for GUI screens in SAP transactions that span across multiple systems can be administered centrally.

2.1 Software Units of SAP Screen Personas 2.0

The following software units are of relevance when setting up the solution:

• SAP NetWeaver 7.0 or enhancement packages of 7.0

• SAP Kernel

The solution is based on ITS (Internet Transaction Server) of SAP Kernel and hence requires SAP Kernel with release 721 as installation basis.

• SAP Basis (SAP_BASIS)

The solution is an add-on and hence relies on any of the below mentioned Software components as installation basis:

Component Release Support Package

SAP_BASIS 700 SAPKB70017

SAP_BASIS 701 SAPKB70102

SAP_BASIS 702 SAPKB70200

SAP_BASIS 731 SAPKB73100

For Release 702 and 731, no specific support package is required.

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Solution Overview 10

2.2 System Landscape

Since there are two components to this solution, the system landscapes for both the components of SAP Screen Personas 2.0 are given below.

2.2.1 SAP Screen Personas based on Silverlight

There are two types of system landscape for this solution.

Single System Landscape (Minimal System Landscape)

In this scenario, there is only one system in the system landscape. The add-on is installed on the same system. When a user launches Personas in a web browser, the request is received and processed by this system. Flavors can be created for any GUI transaction in this system and assigned to users/groups.

Figure 1

Multiple-System Landscape

In this scenario, there is more than one system in the system landscape. The add-on can be installed on one of the systems, which then becomes the main system for Personas. When user launches Personas, in a web browser, the request is received and processed by the main system. On successful login to the main system, a system selection page is presented with all the systems in which the user has a user profile created. The user can select the system and login to it. Users can then create flavors for transactions in any of the connected system including the main system. However, all master data related to Personas like Groups, User profiles, Flavors etc. are stored in the main system.

SAP Screen Personas 2.0 Solution Overview

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 11

Figure 2

Caution

We strongly recommend that you use a minimal system landscape for productive environment. This will ensure a smoother migration to Personas 3.0.

2.3 Authorization and Role Concepts - Silverlight

SAP Screen Personas uses two kinds of Authorization management – one used for accessing the administration transaction and the other which is used for user permission management in the Silverlight UI.

Assign Admin Authorizations

An Admin authorization is required for Admins to access the Admin Transaction. A backend role /PERSOS/ADMIN_ROLE can be used to give sufficient authorizations to the Administrator. This enables him/her to access transaction /PERSOS/ADMIN_UI where admin can do various activities like User Management, Flavor Management, and Group Management etc. More details about these activities can be found in the SAP Library documentation.

Maintain Main and Target System List

This can be done in this link SPRO > SAP Customizing Implementation Guide > Cross-Application Components > SAP Screen Personas > Maintain Systems.

SAP Screen Personas can be installed in a central system (termed as Main system) and be connected to be used with other systems (Target systems). Both the Main and the Target Systems need SAP Kernel 7.21 and the System settings.

In the SPRO Node, maintain the system Details like System ID, Client, Description, Connector to SAP System. The Value for Connector to SAP System is always ITS. Once the user enters all values and click on enter, a GUID is generated in the System Config ID which will be used as the unique ID for any System Client configuration.

Once the System Details are maintained, select the row and double click on the System Settings on the left side navigation. This takes you to the Parameter Maintenance screen for each system. Maintain the following parameters under System settings:

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Solution Overview 12

Service.Uri – Please maintain the service name for accessing SAP Screen Personas here. The default service is /restgui.

Server.Url – Please maintain the server link for the system here. For example:

https://ldfss600.pal.ess.corp:50015

SAP Screen Personas 2.0 Solution Overview

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 13

Get URL to Access Personas from the Installed System

Personas can be accessed from the user’s PC using a shortcut URL. As an Administrator, you can generate this URL by following the steps given below:

1. Goto transaction SICF.

2. Select the following filters and press execute.

a. Hierarchy Type - SERVICE

b. Service Path - /sap/bc/bsp/persos/mainapp/

3. Select "mainapp" service, right click and click on test service.

A GUI Security dialog pops up.

4. Select Allow this one time and click ok.

You would be taken to the personas application in the default browser window.

This URL can be used as a shortcut to access Personas.

Maintain Roles

Backend Authorization Management is implemented using SAP Standard Roles and Authorization framework.

By default the following 5 roles are delivered:

• Rendering only (0)

o IT pre-defines the flavor to be loaded for a user/group

o No flavor switching possible

• Rendering and flavor switching (1)

o User can switch between flavors and get new ones from the Flavor Gallery.

o No private flavors, therefore, no editing possible

• Rendering, visual editing and sharing of flavors (Bits 0-5, and 8-13)(16191)

o User is able to create private flavors, edit, and share them.

• Restricted editing (All bits but bit 22) (29360127)

o Most editing features except the advanced scripting

• Full editing rights (-1).

In addition, the administrator can come up with new roles. More information on Roles is provided in the related IMG document in the Solution Manager documentation.

The following table lists down the different User Permissions per bit position.

Permission Bit Name Permission Bit Number

Permission Bit Mask

Description Requires

AccessToProfileFlavors 0 0x1 Allows switching

between flavors that are part of the profile

AccessToSharedFlavors 1 0x2 Allows searching for

flavors and adding them to the profile, as well as setting a default

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SAP Screen Personas 2.0 Solution Overview 14

Permission Bit Name Permission Bit Number

Permission Bit Mask

Description Requires

AllowEdit 2 0x4 Allows user to enter AccessToSharedFlavors edit mode and copy

flavors

AllowGroup

3

0x8

Allows user to

Requires AllowMove & group controls and

change Z-Index AllowResize for group/ungroup.

Requires AllowEditLabels or AllowEditComboBoxes if they participate in

Group/Ungroup

AllowMove 4 0x10 Allows user to move controls

AllowResize

5

0x20

Allows user to resize controls

AllowHide 6 0x40 Allows user to hide and show controls

AllowMandatory

7

0x80

Allows user to change inputs to

optional/mandatory

AllowBackgroundImages 8 0x100 Allows user to upload and set

background images

AllowRecolor 9 0x200 Allows user to set color of controls

AllowCreatePostItNote 10 0x400 Allows creating Requires AllowMove & PostIt notes AllowResize

AllowCreateImage 11 0x800 Allows creating Requires AllowMove & image controls AllowResize

AllowCreateGroupBox 12 0x1000 Allows creating Requires AllowMove & group box controls AllowResize

AllowCreateLabel 13 0x2000 Allows creating Requires AllowMove & label controls AllowResize &

AllowEditLabels

AllowCreateLauchButton

14

0x4000

Allows creating launch button controls

Requires AllowMove & AllowResize

AllowCreateScriptButton 15 0x8000 Allows creating Requires AllowMove & script button AllowResize controls and

SAP Screen Personas 2.0 Solution Overview

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 15

Permission Bit Name Permission Bit Number

Permission Bit Mask

Description Requires

recording of scripts

AllowCreateHtmlControl 16 0x10000 Allows creating HTML controls

Requires AllowMove & AllowResize

AllowCreateTextBox 17 0x20000 Allows creating text box controls

Requires AllowMove & AllowResize

AllowConvertInput 18 0x40000 Allows converting inputs

AllowConditionalFormatting 19 0x80000 Allows setting conditional formatting

AllowEditComboBoxes 20 0x100000 Allows editing combo boxes

AllowEditLabels 21 0x200000 Allows editing label controls

AllowAdvancedScripting 22 0x400000 Allows using WebRFC and JavaScript actions as part of the Script Button

Requires AllowCreateScriptButton

AllowCreateCheckBox 23 0x800000 Allows creating Check Boxes

AllowEditButtons 24 0x1000000 Allows changing labels and icons of buttons

ShowBasicView 25 0x2000000 Show basic view for user.

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SAP Screen Personas 2.0 Solution Overview 16

2.3.1 Role Creation using PFCG

Roles can be created using transaction PFCG and then assigned to the user. It has to be ensured that the authorization object /PERS/AOBJ is attached to the role and maintained. This authorization object uses three parameters described below.

Parameter Description

• Transaction Code: This limits/filters activities to a specific transaction. Wild cards are allowed, for example “*” to indicate all transactions. You can specify multiple transaction codes separated by a comma.

• Flavor ID: This limits an activity to one flavor, or a pattern of flavor identifiers. Multiple flavor patterns are separated using comma.

Note

It is mandatory to grant authorization rights to the static flavor ID “SAP_PERSONAS”.

• Activity: The activity for which a specific authorization check is done.

There are seven activities that are allowed for a role. These activities have an increasing level of privilege. Given below is a table consisting of different roles.

Note

It is mandatory to assign all lower privilege level activities also to the role.

SAP Screen Personas 2.0 Solution Overview

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Role Privilege Level Activity Description

USE 1 16/Execute The user is allowed to see and use the specific flavor.

SWITCH 2 03/Display The user is allowed to switch between a set of available flavors.

RESHARE 3 78/Assign If the user has a number of predefined flavors (shared with this user), then the user can re- share his flavors with other users.

THEMING 4 A3/Change Status The user is allowed to update the theme.

EDIT 5 02/Change The user is allowed to create and maintain flavors.

SHARE 6 59/Distribute The user is allowed to share own flavors with other users.

ADMIN 7 70/Administrate The user is allowed to administer flavors.

Note

In addition to the role, ensure that while accessing the SAP GUI for HTML, the URL parameter sap- ie=edge is included in the URL. Without this parameter, the solution will not be enabled on the UI even if the necessary authorizations are provided.

For example:

...webgui?sap-ie=edge&…

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SAP Screen Personas 2.0 Solution Overview 18

2.5 Overall Implementation Sequence

Purpose

The following table describes the overall installation sequence for SAP Screen Personas 2.0. This table contains all available software units.

Process

Implementation Sequence

Step Action

[Required Documentation]

Remarks/Subsequent Steps

1 Installation of Kernel 7.21 Kernel 7.21 is pre-requisite for SAP Screen Personas.

2 Installation of SAP Personas 2.0 Addon This step installs the SAP Screen Personas 2.0 solution

3 Installation of relevant notes

4 Activation of SAP Screen Personas 2.0

3 Business Scenarios of SAP Screen Personas 2.0

The following business scenarios are available for SAP Screen Personas 2.0.

3.1 UI Customization

Overview

In this business scenario, the system is customized in order to enable the admin user to perform necessary activities that will allow the business user to use this solution.

Under this business scenario, the following business processes are provided:

5. Performing Administration Tasks

You can user this process to perform the administrator tasks like maintaining users, flavors, user groups, mass users, mass groups, and so on.

6. Managing Flavors

You can use this process to transport objects, export, and import flavors.

For information about technical system landscape, software units, and implementation sequence, see section 2, Solution Overview.

Further Information

The following documents provide more information about UI Customization.

Content

Location

Business Scenario and Process Documentation

See the documentation in SAP Solution Manager.

Configuration Documentation See the documentation in SAP Solution Manager.

SAP Screen Personas 2.0 Business Scenarios of SAP Screen Personas 2.0

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4 Solution-Wide Topics

SAP provides the SAP Solution Manager as the highly recommended platform to efficiently support the implementation of your solution. Using SAP Solution Manager will significantly accelerate the implementation process and help you to achieve your business goals. At the same time, SAP will be able to deliver support services based on the business scenarios designed and documented in SAP Solution Manager. Implementation content for your solution may further accelerate the implementation process.

For information about availability of content specifically tailored to SAP Screen Personas 2.0, see the SAP Solution Manager Business Process Repository on SAP Service Marketplace at http://service.sap.com/bpr. On the right page, follow the link provided in the section Available implementation content.

The Solution Manager content for SAP Screen Personas 2.0 is delivered via the support package SP38, which is available from SAP Software Distribution Center at http://service.sap.com/swdc.

For more information about SAP Solution Manager, see SAP Service Marketplace at http://service.sap.com/solutionmanager.

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SAP Screen Personas 2.0 Solution-Wide Topics

5 Security Considerations

This section provides an overview of the security considerations that are specific to the SAP Screen Personas solution. The solution is based on SAP NetWeaver 7.0 with SAP Kernel 7.21. Therefore, the corresponding security settings also apply to this solution.

5.1 Fundamental Security Guides

For a complete list of the available SAP security guides, see SAP Security Guides on SAP Service Marketplace at http://service.sap.com/securityguide. The current version of the SAP NetWeaver security guide, which deals with general security issues, is also available via this quick link.

Additional Information

For more information about specific security topics, see the following locations on SAP Service Marketplace:

Content Location

Security http://service.sap.com/security

Security Guides

http://service.sap.com/securityguide

Released Platforms http://service.sap.com/platforms

Network Security http://service.sap.com/securityguide

Infrastructure Security

http://service.sap.com/securityguide

SAP Solution Manager http://service.sap.com/solutionmanager 5.2 Security-Relevant Logging and Tracing

Solution uses the underlying software’s user management and administration framework.

5.3 Dispensable Functions with Impacts on Security

All functions delivered as part of the solution are necessary.

SAP Screen Personas 2.0 Security Considerations

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6 Operations Information

This chapter contains important information on how to smoothly operate SAP Screen Personas. The major topics are monitoring, administration, software change management, and high availability. This chapter describes the tasks to execute and the tools to use.

SAP Screen Personas can be installed on any SAP system. Therefore, the general operations information that is covered in the related Operations Guides also applies to SAP Screen Personas. For more information about related guides, see the corresponding resources on SAP Service Marketplace at

http://service.sap.com/instguides

For a complete list of available SAP Operations Guides, see SAP Service Marketplace at http://service.sap.com/instguides.

The operations information specific to SAP Screen Personas is described in the following chapters. The following areas are covered:

• Administration and Management

• Software Change Management

6.1 Administration and Management

All the backend operations like User Management and Flavor Management are to be performed by the Administrator. The Application Help defines in detail the functionality and steps to perform these operations. Please refer to the Application Help in Service Market Place under SAP Screen Personas.

6.1.1 Periodic Tasks

Administrator would be assigning System and Roles to users as and when a new user is added. He would also be responsible for Group creation and assigning users and flavors to groups. In addition, he also sets a Global group through which he can distribute flavors to all users.

6.1.2 User Management

There is no separate User Management for SAP Screen Personas. To access SAP Screen Personas, users should have SAP user access to the system in which SAP Screen Personas is installed. In order to login to other target systems which are connected to the Main system, a user is required there too. For details on User Authorization Management in the backend and User Role and Permissions, refer to the Solution Manager document.

PUBLIC 22 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Operations Information

6.2 Software Change Management

SAP Screen Personas 2.0 is delivered as an Add-On and can be installed using SAINT. Detailed steps for installation can be found in the installation Note 1776739.

SAP Screen Personas 2.0 Operations Information

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 23

7 References

List of Documents

The following table lists all documents mentioned in this Master Guide.

Title Where to Find

Solution Manager

http://service.sap.com/solutionmanager

SAP Screen Personas 2.0 Configuration Guide

http://service.sap.com/instguides --- Focused Business Solutions --- SAP Screen Personas 2.0

Application Help for SAP Screen Personas 2.0

http://help.sap.com/personas

List of SAP Notes

The following table lists all SAP Notes mentioned in this Master Guide.

SAP Note Number Title Description

1776739 Installation Note for SAP

Screen Personas 2.0

This note lists the Prerequisites and related details about Installing SAP Screen Personas 2.0.

1848339 Installation and Upgrade note for SAP Screen Personas (Silverlight)

This note contains information on the steps for installing and getting started for both new and existing customers.

1885334

Feature List for Silverlight

This note contains information related to the modifications made to some of the features in SAP Screen Personas Silverlight 2.0.

PUBLIC 24 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 References

8 Media List

All deliverables for SAP Screen Personas 2.0 are shipped electronically. The software and documentation download package is available on SAP Service Marketplace at http://service.sap.com/swdc --- Support Packages and Patches --- A - Z Index --- P ---SAP Screen Personas 2.0.

SAP Screen Personas 2.0 Media List

PUBLIC © 2013 SAP AG or an SAP affiliate company. All rights reserved. 25

9 Release Availability Information

For more information about currently available releases for the SAP Screen Personas solution, and for each release, the SAP standard software required to install and use the solution, see http://www.service.sap.com/fbs/availability.

PUBLIC 26 © 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Screen Personas 2.0 Release Availability Information

www.sap.com/contactsap

© 2013 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.