sap screen personas_april_2014

SAP Screen PersonasProductivity through Personalization

Public

March 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Public

Intuitive Screens Enhance Usability

functionality performance user experience


We built SAP Screen Personas to address your needs

Streamline my business

processes

Simplify my screens

Help me run my business

better

Reduce the training

requirements for my users

Personalize my screens by role

Make data entry faster and

easier


SAP Screen Personas improves user productivity

Clicks Screen ElementsMore Simple

Productivity Training Time

Adoption


Modernize SAP without disruption

Customer Success Stories


Mining company simplifies IT help desk

Reduce the number of screens, keystrokes to complete common IT transactions

1-click access to day-to-day functions Automated many tasks, allowing employees to work more efficiently

Customer Need

Project Results


Customer Need

Project Results

University empowers maintenance workers

Simplify SAP usage for maintenance workers, reduce training needs

Deployed dashboard that provides 1-click access to all day-to-day functionsAutomated tasks to simplify processes


University empowers maintenance workers


Customer Need

Project Results

Entertainment technology company cuts clicks by 83%

Reduce data entry time for common transactions

Reduced steps to create “equipment” from 30 to 5


Entertainment technology company cuts clicks by 83%


Customer Need

Project Results

Defense company goes live in one month with Personas

Simple IT help desk without custom programming

Started and finished Personas project in 1 month

Delighted 1000 users with simple, intuitive screens


Customer Need

Project Results

Medical technology company simplifies quotation process

Sales team wanted to spend more time selling and less time in SAP

Streamline the quotation process from 8 screens to 2


Customer Need

Project Results

Gaming company improves call center efficiency by 233%

Make call center staff more productive

Increase calls processed per hour from 6 to 20


Seeing is believing

Live Demo

Implementing Personas


Personas is part of a broader UX improvement process

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens Using Personas

Automate Where Appropriate


The right team ensures a successful Personas project

Business Process Expert

Personas Expert Design Expert


Help your employees do their jobs better

• Number of users• % time spent on data entry• Per user annual salary• Improvement range: 50-200%

Improve user productivity

50-200%User

productivity


Make your people feel smarter

• Number of users• % trained annually• Training cost per user• Improvement range: 40-60%

Decrease training costs

40-60% TrainingCost


Less rework makes everyone happier

• Number of data entry errors annually• Average cost to correct each error• Improvement range: 10-30%

Increase Data Quality

10-30% DataQuality

Summary


Personas delivers productivity through personalization

Works onSAP GUI (Dynpro Screens)(Windows or Mac desktop, Win 8 tablet)

RequiresBusiness Suite (ECC 6)Kernel 7.21 or higher

Not ForWeb Dynpro applications, CRM, SRM, iPad, iPhone, Android


More information

SAP Screen PersonasProduct Page http://www.sapscreenpersonas.com

Fact Sheet http://wiki.scn.sap.com/wiki/download/attachments/298682098/SAP%20Screen%20Personas%20information%20sheet%2024690_IS_24690_en.pdf

Demo Videos http://www.youtube.com/watch?v=gquHYSGHol8 (intro)http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)

Product Presentations http://www.slideshare.net/peterspielvogel/

Product Roadmap http://scn.sap.com/community/gui/blog/2014/03/27/sap-screen-personas-roadmap-update-march-2014

How-to instruction videos http://goo.gl/Y8I1s

Myth vs. Truth blog series http://goo.gl/B2MIO3


SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.

Elevator Pitch


• Improve business user productivity by providing only the essential screen elements and data to complete business transactions faster and more accurately through fewer data entry fields and reduced scrolling.

• Increase SAP adoption by making screens easier to use.• Enhance user satisfaction by automating repetitive tasks and

simplifying complex screens through pre-filled fields and pull-down menus, which help the user save time on data entry.

• Reduce the cost of personalization by eliminating the need for ABAP programmers or software developers.

• Decrease training time for SAP users with intuitive screens.

Value Proposition


More information on SAP Screen Personas and SAP Fiori

SAP Screen PersonasProduct Page http://www.sapscreenpersonas.com

SAP FioriProduct Page http://experience.sap.com/fiori

Personas and Fiori are complementary

http://scn.sap.com/community/gui/blog/2013/06/12/sap-screen-personas-and-sap-fiori-are-complementary

How to choose http://scn.sap.com/community/gui/blog/2013/08/28/sap-fiori-and-sap-screen-personas--how-to-choose

Should you start with Personas or Fiori?

http://www.slideshare.net/peterspielvogel/sap-screen-personas-and-sap-fiori-help-me-choose

Myth vs. Truth post http://scn.sap.com/community/gui/blog/2013/12/10/sap-screen-personas-myth-vs-truth--part-6-fiori-and-personas

sap screen personas_april_2014

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