sap screen personas june 2016
TRANSCRIPT
SAP Screen PersonasJune 2016
Productivity Through Personalization
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Public
Agenda
• Solution overview• UX Strategy• Customer examples• Demo• Business value• Next steps
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SAP Screen Personas is a fast and easy way to personalize screens to improve user productivity
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Simplicity drives productivity
DemoUsing SAP Screen Personas
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How Does it Work?
Deploys as a layer on top of an underlying SAP screen• The existing functionality and
authentication model are retained• Changes are applied as a delta to the
existing screen • It is possible to remove, change or add
controls or scriptsEasy to create and simple to deploy • WYSIWYG HTML5 editor to create
flavors with drag-and-drop• JavaScript executable across SAPGUI
for Windows, HTML and Java• Full integration with SAP roles and
authorizations
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Streamline the Transaction
Screen Personas
After 40+ years, SAP transactions are incredibly robust, feature-rich and encompass the requirements of many industries.
The foundation of Screen Personas is removal – the hiding of fields, industry functionality, buttons and screens.
In the end, the Screen Persona has just the information needed for the user to perform a specific task
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Personalization built into SAP GUI for HTML (Web GUI)SAP Screen Personas 3.0 architectureSAP Screen Personas 3.0 architecture
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Developing SAP Screen Personas 3.0 is a team effort
1
2
3
4
5
1 Basis
Kernel 2
3 Screen Personas
4 Web GUI
SAP GUI 5
Also
Java GUI
Web Dynpro ABAP
S/4HANA
Fiori UX
RDS
SAP Screen Personas 3.0 architecture
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Agenda
• Solution overview• UX Strategy• Customer examples• Demo• Business value• Next steps
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Run Simple with SAP Screen Personas 3.0
S i m p l i f y
Decision Making
Business Processes
SAP Usage
Read more on SCNhttp://scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personasRead more on SCNhttp://scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personas
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SAP Screen Personas is a key part of the SAP UX strategy
SAP Fiori = The new user experience for SAP software
UX Design Services help you implement SAP Fiori & SAP Screen Personas
Tools for customers to implement new UX
SAP Screen PersonasModernize SAP GUI, apply Fiori or customer-branded designSAP Web IDEBuild and extend Fiori appsFiori Launchpad, Fiori Client, SAP Portal Consume Fiori appsSplash, BUILDCreate new user-centric apps
Products with SAP Fiori UX Out of the Box
Today: S/4HANA, 600+ SAP Fiori appsFuture: All SAP products (cloud, on-premise)
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Where SAP Screen Personas fits into UX vision
Any database HANA
On-
prem
ise
Clo
ud S/4 HANA
Business Suite Business Suite
on SAP HANA
LOB Solutions
Fiori UX
SAP Screen Personas
S/4HANAon-premise
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• Fiori apps
• SAP Screen Personas flavors
• SAP GUI for HTML transactions
• Web DynproApplications
• Custom applications
• Cloud-based applications
• Third-party applications
• Web-based content
Fiori launchpad provides single entry point for all SAP applications
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SAP Screen Personas is a key part of the S/4HANA Fiori UX
http://news.sap.com/what-is-sap-s4hana-13-questions-answered/ (see question 10)http://scn.sap.com/community/gui/blog/2015/08/19/sap-screen-personas-and-sap-s4hanahttp://news.sap.com/what-is-sap-s4hana-13-questions-answered/ (see question 10)http://scn.sap.com/community/gui/blog/2015/08/19/sap-screen-personas-and-sap-s4hana
Access SAP S/4HANA functionality through Fiori launchpad
• Option to access SAP S/4HANA on-premise edition through the traditional user interfaces: Dynpro and Web Dynpro
• Use SAP Screen Personas 3.0 to:• Apply Fiori design to custom transactions• Simplify complex GUI screens
• Launch flavors from your Fiori Launchpad and support intent-based navigation
• Simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists
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Apply Fiori design to custom transactions
Fiori style guide available for SAP Screen Personashttp://wiki.scn.sap.com/wiki/display/Img/SAP+Screen+Personas+3.0+Style+GuideFiori style guide available for SAP Screen Personashttp://wiki.scn.sap.com/wiki/display/Img/SAP+Screen+Personas+3.0+Style+Guide
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Simplify complex transactions
Transaction CO02 (Change production order)
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SAP Screen Personas and Fiori apps have the same goals
• SAP designed Fiori apps around the way people work
• SAP Screen Personas lets you personalize screens around your users’ jobs
Intuitive screens make people more productive
SAP Screen Personas and Fiori are complementaryhttp://scn.sap.com/community/gui/blog/2016/02/02/comparing-sap-fiori-and-sap-screen-personas-2016SAP Screen Personas and Fiori are complementaryhttp://scn.sap.com/community/gui/blog/2016/02/02/comparing-sap-fiori-and-sap-screen-personas-2016
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SAP Screen Personas and Fiori use different approaches
FioriBuild anything with UI5 controls and Web IDE
• Developers can create applications that connect to your SAP data sources
SAP Screen PersonasStart with existing business logic
• Business analysts can remove extraneous fields, merge screens, and automate actions to simplify transaction flows
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Simple guidance for improving desktop user experience
Fiori app available now?
Modify existing Fiori app?
Yes Yes
No No
SAP Fiori SAP UI5 custom development
SAP Screen Personas
No
Start:Design Thinking
Enhance using SAP Web IDE
Based on SAP GUI orWeb Dynpro
ABAP?
Yes
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Agenda
• Solution overview• UX Strategy• Customer examples• Demo• Business value• Next steps
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Cargill guides users through contract process
Business objectives
• Drive business value with better user experience• Training
• User productivity
• Data quality
Fix business processes first, then address UX
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Cargill simplifies contract management
Project results
• Total screens: 5 3
• Tabs:• Header View: 5 3• Item Overview: 10 2• Item View: 24 3
Reduced mouse clicks by more than 50%
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Maxim streamlines routing
Business challenges
• Screens not intuitive, resulting in negative user experience
• Simple transactions have too many steps, requiring extensive training
• Inconsistent master data routing causes governance issues
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Maxim simplifies screens to empower users
Project objectives
• Create role-based dashboard for SAP users
• Simplify SAP GUI screens by removing unnecessary tabs, buttons, and fields
• Standardize master data governance
• Automate repetitive steps
Create routing (CA01) header screen
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Maxim reduces transaction time and error rate
Project results
• Tabs: 8 5
• Steps: 58 37
• 112 fields hidden
• 9 fields renamed to Maxim business terminology
• All changes performed by business analyst (no development resources)
Create routing (CA01) operation details
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Bemis improves inbound receiving productivity
SAP Screen Personas automation
• Starts several transactions from home screen
• Eliminates rekeying information
• Simplifies end-to-end receiving process
• Improves productivity
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Bemis simplifies complex screens
ME23N display purchase orders
VL31N create inbound delivery
VL32N modify packing materials
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Simpler UX = measurable cost savings
Before: 8.5 minutes per shipment (200 steps in 22 tabs)
After: 2.5 minutes per shipment (61 steps in 6 tabs)
1000 hours per month savings
Calculation
6 minute (0.1 hour) savings per inbound delivery
1000 inbound deliveries per plant per month
10 plants live on SAP Screen Personas
0.1*1000*10 = 1000
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Aerospace company goes live in one month with Personas
Application
• Simple IT help desk without custom programming
• Delighted 1000 users with simple, intuitive screens
1 weekMapping business processes
3 daysBuilding Screens
2.5 weeksTesting, Documentation, User Training
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Agenda
• Solution overview• UX Strategy• Customer examples• Demo• Business value• Next steps
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Built into SAP GUI for HTML Full HTML5 editing with no Silverlight
dependency Render in SAP GUI or Web GUI
JavaScript-based scripting engine Simple recording and playback of
keystrokes with full scripting power
Easier SAP Fiori integration Embed flavors into SAP Fiori launchpad Build Fiori designs
Simplify S/4HANA screens Apply Fiori design to custom transactions Simplify complex GUI screens
Edit Web Dynpro ABAP screens http://scn.sap.com/community/gui/blog/2016/05/14/sap-screen-personas-30-sp3-now-available-new-templates-to-accelerate-flavor-development
Transaction CO02 (Change production order)
SAP Screen Personas 3.0
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SAP Screen Personas for Web Dynpro ABAP
Simplify Web Dynpro ABAP (WDA) and Floor Plan Manager (FPM) applications
Prerequisites SAP_UI 750 (requires SAP_BASIS 740 SP08 or higher)
SAP Screen Personas 3.0 SP02
Limitations Different set of elements to insert No cross application scripting Some FPM UI building blocks are currently not
supported, e.g. List ATS
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Seeing is believing
DemoSimplifying screens
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Agenda
• Solution overview• UX Strategy• Customer examples• Demo• Business value• Next steps
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Help your employees do their jobs better
Factors to consider• Number of users• % time spent on data entry• Per user annual salary
Improve user productivity
50 -200% Userproductivity
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Simplify how people interact with SAP
Factors to consider• Number of enterprise applications• How many can you retire?• Annual maintenance cost
Improve adoptionof business processes
20 -70% Number of Systems
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Make your people feel smarter
Factors to consider• Number of users• % trained annually• Training cost per user
Decrease training costs
40 -60% TrainingCost
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Reduce rework to make everyone happier
Factors to consider• Number of data entry errors annually• Average cost to correct each error
Increase Data Quality
10 -30% DataQuality
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Agenda
• Solution overview• UX Strategy• Customer examples• Demo• Business value• Next steps
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SAP Screen Personas is part of a broader UX improvement process
* Validate with your users!
Simplify Processes*
Analyze Data Requirements*
Build Screens*
Identify Processes*
Automate Where Appropriate*
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The right team ensures a successful project
Business Process Expert
SAP Screen Personas Expert
Design Expert / User Researcher
• Understand data• Simplify flows
• Build screens• Write scripts
• Observe users• Create designs
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Works onSAP GUI transactionsWeb Dynpro applications (SAP_UI 750)
RequiresSAP Business Suite (ECC 6) with Unicode or SAP S/4HANASAP Screen Personas 3.0 SP3; Kernel 7.42 PL 400 or higherSAP Screen Personas 3.0 SP2; Kernel 7.22 PL 100 or higherSAP Screen Personas 2.0 SP3; Kernel 7.21 PL 415 or higher
Not NowCRM, iPad, iPhone, Android
SAP Screen Personas: productivity through personalization
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More information about SAP Screen Personas
Product Page www.sapscreenpersonas.com
Getting Started resource page scn.sap.com/docs/DOC-54574
OpenSAP course https://open.sap.com/courses/sps1
Productivity Power Play (video series) http://videos.personas.help
SAP Press e-book https://www.sap-press.com/using-sap-screen-personas_3975/
Download (part of NetWeaver license) https://service.sap.com
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Getting started? Take the openSAP course
SAP Screen Personas 3.0 openSAP course https://open.sap.com/courses/sps1
• Class available as archive• Content fully available• No new forum discussions• Class available at no cost
• We recorded the class with SAP Screen Personas SP00. Some differences with SAP Screen Personas SP03 exist
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Productivity Power Play video series focuses on best practices
Tips for improving productivity with SAP Screen Personas. Topics include:
• Release strategy
• Project planning
• Theming
• Editor tips
• Scripting
• Building Fiori screens
http://videos.personas.help
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SAP Press e-book on SAP Screen Personas
Many new plant maintenance scenarios
Purchase from SAP Press: https://www.sap-
press.com/using-sap-screen-personas_3975/
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Thank youContact information:
www.sapscreenpersonas.com