sap screen personas

7/18/2019 SAP Screen Personas

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SAP Screen PersonasNovember 2013



© 2013 SAP AG. All rights reserved. 2

SAP GUI heavily influences opinions of SAP usabil ity

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




1. Provide consumer‐grade

UX for NEW applications

(SAP UI5)

2. RENEW widely used use

scenarios(SAP Fiori)

3. ENABLE customers to

improve UX of their

specific

value

scenarios(SAP Screen Personas)

Time

New

RENEW

ENABLE

NEW

N u

m b e r o f u s e S c e n a r i o

s

Personas is a key part of SAP’s User Experience strategy:

Enable customers to improve their SAP GUI screens

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




Personas and Fiori are complementary

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information

SAP Screen Personas SAP Fiori

Types of task Specialized, routine

tasks

Routine tasks

Transaction support All SAP GUI transactions Many common

transactions

Out of the box

functionality

Personalize any

transaction in minutes

Ready to run

Primary focus Desktop

(Windows and Mac)

Smartphone, tablets,

desktop

Personalizable Yes. You can modify any

aspect of the SAP GUI to

suit your unique needs.

Not necessary. Fiori

apps run out-of-the-box

on any device.

Tag line Productivity through

Personalization

Keeping simple things

simple




Personas empowers customers

Productivity through Personalization

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




SAP Screen Personas allows companies to improve

user productivity through personalization of their SAP

ERP screens.

By providing the right information to the right users in

the right context, they can get more done in less time

with greater accuracy. With more intuitive SAP

screens, organizations can enhance user

satisfaction, minimize training time, and spend lessmoney on screen modifications.

Elevator Pitch

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




ChangeLabels

ConditionalFormatting

Re-arrange

ChangeColors

Hide & Merge

AutomateSteps




Business User

Productivity

Cost of

Personalization

SAP

Adoption

Training

Time

SAP Screen Personas enhances ERP usabili ty

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




• Improve business user productivity by providing only the

essential screen elements and data to complete business

transactions faster and more accurately through fewer dataentry fields and reduced scrolling.

• Increase SAP adoption by making screens easier to use.

• Enhance user satisfaction by automating repetitive tasks andsimplifying complex screens through pre-filled fields and pull-

down menus, which help the user save time on data entry.

• Reduce the cost of personalization by eliminating the need for ABAP programmers or software developers.

• Decrease training time for SAP users with intuitive screens.

Value Proposition

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




Personas makes users more productiveExample: Verifying a Sales Order

Data in tabs

Clean, branded screen

1

1

23

4

5

6

7

With Personas

Without Personas

1click

7clicks




Personas improves process flowsExample: Create Notification Transaction

● Hierarchical treewhich is rarelyused

● Too many buttons

● Notification typeneeds to beselected from listvia F4 help

● Complex hierarchicalstructure

● Too many buttons

● No templates forfree text provided

● Unused / emptyspace

● Too many tabs,some not neededat all

● Some fields notneeded

► ►

► ► ► ►

With Personas

6clicks

4clicks

5clicks

~5clicks

~14clicks

2clicks

~8clicks

1clicks

~11clicks

~34clicks

Without Personas




Personas makes screens more intuitiveExample: Paying a Vendor

● Intuitive where to enter data

● Pre-filled values speed process

● Overwhelming choices

● Must memorize many numbers

With Personas Without Personas

37fields

4fields




Live Demo



● Improve business user satisfaction

● Increase business user efficiency

● Reduce the time to modify SAP screens

● Provide centralized administration of flavors

Personas for IT

Personas allows IT to make business users happier.



● Access the right information in the right context

● Streamline business processes with simpler transactions

● Personalize screens to match specific job roles

● Reduce the cost of personalizing the user experience

Personas for Business

Business users get more done, faster, with fewer errors.




Personas 2.0

Personas 2.0 = one package with two products inside

Personas SilverlightWho

• SAP GUI users that want to

improve usability

What

• Access SAP through Silverlightapplication in browser

• Requires Silverlight plug-in

• Streamlining transactions and

process flows (tab merging)

• Automate repetitive keystrokes(scripting)

• Granular personalization of

screens

Personas HTMLWho

• Web GUI users that want to

improve screen aesthetics

What

• Access SAP through SAPWebGUI (through browser)

• No Silverlight required

• Change color themes

• Include background images

• Hide/show controls• Set default values

• Add tooltips

• Share flavors, set as default

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




Before you start using Personas, understand the process

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information

IdentifyProcesses

SimplifyProcesses

Analyze DataRequirements

Build Screens

Using Personas

Automate Where Appropriate




It takes a team to deliver a successful Personas project

Businessprocessexpertise

Designskills

Personasknowledge

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




Personas delivers business value to your organization

• Improve user productivity

Gain time to work on additional projects Reduce learning curve on SAP, cut training costs

Reduce cost of personalizing SAP GUI screens

• Drive adoption with empowered users Tailor screens for specific business roles/individuals

Increase user satisfaction

• Build consumer-grade user interface

Match current UI standards without disruption

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information




Calculate the value in your environment

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SAP UX Strategy

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Business Value

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Demo

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Implementation

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More Information

Improve user productivity Number of users

% time spent on data entry

Per user annual salary

Improvement range: 30-60%

Decrease training costs Number of users

% trained annually

Training cost per user


Increase data quality Number of data entry errors

annually

Average cost to correct eacherror


Reduce cost of screen

personalization Number screens modified per

year Average cost per screen





Summary

Value Productivity through Personalization

Works onSAP GUI (Dynpro Screens)

(Windows or Mac desktop, Win 8 tablet)

Requires Business Suite (ECC 6)Kernel 7.21 or higher (7.40 for HTML)

Not forWeb Dynpro applications, CRM, SRM,

iPad, iPhone, Android

Availability Now

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SAP UX Strategy

2

Business Value

3

Demo

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Implementation

5

More Information




More information

SAP Screen PersonasProduct Page

http://www.sapscreenpersonas.com

Fact Sheethttp://wiki.sdn.sap.com/wiki/download/attachments/298682098/

SAP_Screen_Personas_customer_fact_sheet.pdf

Demo Videoshttp://www.youtube.com/watch?v=gquHYSGHol8 (intro)

http://www.youtube.com/watch?v=tpMdktziC_8(basic scripting)

http://www.youtube.com/watch?v=h5ABusVy9I4(product tour)

Customer FacingPresentations

http://www.slideshare.net/peterspielvogel/sap-screen-

personas20overviewaugust2013

How to instructionvideoshttp://goo.gl/Y8I1s

Myth vs. Truthblog series

http://goo.gl/B2MIO3

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SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information




2013 H1 Webinar Series

Make SAP ERP Beautiful

with SAP Screen

Personas

http://scn.sap.com/community/gui/blog/2013/03/05/q

a-transcript-from-sap-screen-personas-webinar-1

Streamline Quote to

Cash Process with SAP

Screen Personas



Planning, deploying, and

managing Personas inyour SAP environment

http://scn.sap.com/community/gui/blog/2013/03/18/qa-transcript-from-sap-screen-personas-webinar-3

How to improve master

data quality with SAP

Screen Personas



Varian Medical Improves

Sales and Distribution

with SAP



1

SAP UX Strategy

2

Business Value

3

Demo

4

Implementation

5

More Information



Thank You!

www.sapscreenpersonas.com

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