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TTaammiiee MM.. RRhhooaaddss

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I am seeking gainful employment in a professional work environment that will capitalize on my proven skillset. I am a self-motivated, professional leader with the following attributes to my favor:

Expertise in Data Management Proven ability to process and apply Product Knowledge Strong Computer Skills Excellent Organizational Sills Prior experience in a Large Financial Institution Exemplary Performance historyexhibiting nearly perfect accuracy levels, outstanding dependability, and a strong ability to multi-task.

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Stark Technical College 1994 – 1996Finance / Accounting Unfinished

Minerva High School 1990 - 1992College Preparatory Diploma

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FirstMerit Bank NA, Akron, Ohio 08/2005 – PresentSenior Operations Assistant

Developed and prepare all daily, monthly, and incentive reports to be utilized by management

Perform all administrative tasks of the department (supplies, bills, schedule, etc.)

Develop and maintain department procedures, create forms and checklists, as needed

Develop and maintain various tracking logs

Perform various Quality Assurance reviews to ensure compliance

Perform systems testing and participate in all department projects

Perform research on various requests by management

KeyBank NA, Canton, Ohio 03/1997 – 08/2005Operations Assistant

Ensured Prime Funding and Data Entry departments were in compliance with established policies andprocedures

Developed a departmental procedure manual

Performed training of new employees

Performed Quality Assurance reviews and addressed issues resulting from the reviews

Researched job functions within the department are helped streamline multiple functions

Performed all job functions within department when others were out of the office

11544 Weimer Drive SEEast Canton, OH 44730(330) 224-2205Tamierhoads@gmail.com

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..................TTaammiiee MM.. RRhhooaaddss PPaaggee 22

Funding Clerk

Funding and document verification of Consumer Auto Loans nationally within state and regional guidelines

Exceeded departmental goals by 25% while maintaining high accuracy level

Data Entry Clerk

Entered faxed applications into ACAPS for credit decisions

Exceeded departmental goals by 25%, while maintaining at 96% accuracy level

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Skilled Typist and 10-Key Mainframe Terminal and PC Experience Microsoft Office Microsoft Access Real Estate Collateral Documents Creating Reports Simple Programming Scheduling APPRO HOST/ALS Document Direct OnBase Enterprise Guide SAS

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Personal and professional references available upon request