Résumé Andrew Blunden

People & Change

Systems

Process

Strategy

OD, HR, Change &

Business Improvement

Executive

PhilosophyWith an MBA and a Master of Information Systems, Andrew Blunden is a

passionate, ethical and accomplished senior executive dedicated to the

development & implementation of effective strategy, analysis and repair

of business processes, improvement of capability and culture and

delivery of professionally managed change.

The depth and width of his consulting experience is significant and he

has also performed international specialist & executive roles. He

delivers value for clients through his ability to select appropriate

contingency approaches, bridging of strategic, operational and IT issues

and management of complicated project and change environments in

support of service, quality and productivity outcomes for clients.

Andrew sees himself as a mentor and leader and as a member of an

executive team within an exciting growth organisation.

Values, ethics, empathy

Experience Profile

Public

SectorFederal

State

Local Council

(NSW, TAS, Qld ,

Vic)

AusAid

Indii

FunctionsStrategy &Operations

Institutional reform

Program leadership

IT Implementation

HR, OD, IR

Consulting

BPR

Change management

Learning & Development

EH&S

InternationalUK

NZ

Singapore

South Africa

Canada

Indonesia

Australia

Private SectorIT

Learning &

Development

Manufacturing

Transport

Telecommunications

Banking

Insurance

Primary

Utilities

Breadth by sector ,

industry and country

Skills FocusUpstream & Downstream

capability - Fit & Value

Add

StrategyStrategic Analysis

Strategic Planning

Operational Planning

Organisation Design

Gap Analysis

PeopleSkills assessment

Change management

HR & OD Management

Program leadership

IR & EBA experience

Culture change programs

Performance management

systems

Learning Program design

Facilitation & Coaching

SystemsBusiness Intelligence

Web & Intranet

Knowledge Mgt systems

IT Implementation

Process – systems integration

Documentation

Quality

Dupont Safety

ProcessFunction & Process

design

Service – Quality

Improvement

Business Process Re-

engineering

Lean – Six Sigma

Problem solving

Innovation

Role Alignment

• Executive management

• Strategy & Operational planning

• Program and Project leadership

• Transformational change program leader

• Consulting & high level facilitation skills

• HR, OD, Business Improvement & Change management

• Models & Methodologies

• IT systems integration & Process design

• Organisational design, Culture change & Institutional reform

• Quality, Service & Productivity improvement

• Knowledge Management

• Problem solving & Innovation programs

• Learning program & Curriculum design

• Performance Management & Business Intelligence

Mix and depth

Achievements

• Growth of IT training business doubling turnover and improving profit 40%

• Multi million $ cost savings various projects for significant US productivity

organisation across Telecommunications, Banking, Insurance and primary sector

clients

• Downsizing - Reduction of 800 employee manufacturing workforce by 200+

without any lost time or industrial disputes

• Coordinated implementation of new automated manufacturing work processes

without production loss through enhanced planning, process design and training

• Developed and implemented an absence management program significantly

reducing employee absence by 10% and reduced unapproved leave costs

• Successful commercialisation of an international government transport agency

• Business Process Reengineering of a state government department resulting in

significant cost savings, improved efficiency and value as well as knowledge

continuity and integrated IT systems

• Successful integration of incident management IT systems resulting in improved

incident response, fuel savings and resulting in responder staff safety

improvement

Snapshots only

Achievements continued

• Development and delivery of an elaborate Australia wide leadership and management program to 160 national staff resulting in significant improvement in management competency, decision making, leadership and problem solving with direct cost savings through efficiency.

• Successful introduction of self managed work teams in a blue collar environment without lost time or industrial dispute and resulting in multi million $ savings

• Delivery of a culture change program resulting in reduction in conflict and improved morale across the organisation

• Development of enhanced business and operating strategies for multiple clients resulting in profit improvement via revenue growth and cost savings

• Successful establishment of a multi agency program office for a state government department integrating various technologies and functions

• Successfully supported the implementation of SAP and Business Intelligence IT systems for a multi site National manufacturer

• Delivered six Enterprise bargaining agreements in a blue collar environment without industrial dispute and gaining significant productivity and cost savings

• Developed a production management system for a plastic moulding company resulting in major cost reduction and profit increases

• $.75M cost savings from a successfully implemented problem solving and continuous improvement program

Snapshots only

Qualifications

• Master of Business Administration - QUT - 2002

• Master of Information Systems - USQ - 2007

• Currently part time PhD student - Knowledge transfer within

project teams. (on hold)

• Diploma of Training and Assessment Systems – 2002

• Certificate of Audio Engineering (SA – School of Audio

Engineering 1990)

• Crosby College QES instructor (Phillip Crosby & Associates US

1994 accreditation)

• Dupont Safety System Manager Accreditation

• Myers Briggs Type Indicator (Instrument accreditation)

• Team Management Index (Instrument accreditation)

• Six Sigma Black belt (currently completing)

Learning

Personal Attributes

• LEADER - A passionate, ethical and positive leader with good relationship management skills

• STRATEGIC & OPERATIONAL - A strategic mindset but also capable of translating strategy to operational activities & actions

• ACUMEN - Strong business acumen & street wise approach

• PROBLEM SOLVER - Advanced problem solving abilities and adaptive logic

• COLLABORATOR - Collaborative pragmatic facilitator and presenter

• WARMTH - Sense of humour used appropriately to dilute tension

• EFFICIENT - Self-directed, well organised, effective time manager

• COMMITMENT - Persistence and ability to follow through to get things done and meet commitments

• DIFFERENT - Myers Briggs Type Indicator INTJ

Accumen & effectiveness

Role ExperienceExposure

2002 – 2014

Practice lead of Business Improvement Division – MRCagney & CEO Lean Challenge Business

Consulting.

Oct 96 – 2002

Human Resource, Industrial Relations & Organisational Development Manager – ACI - Owens Illinois Brisbane

1994 – 1995

National Training Manager - ANI Bradken Consolidated Brisbane (Heavy Engineering – Metal industry)

1991 – 1993

Synergy Productivity Consulting – Self employment

1989 –1990

Change Management Productivity Installation Specialist - Proudfoot - Crosby Company (Palm Beach USA).

1986 – 87

National Training Manager – Apple Centre Canberra – ACT

Personal Development

• Neuro linguistic Programming (Dalmau)

• Computer Documentation (McKilliam)

• Computer Based Training Authoring (Boeing International)

• Time Management (Time Management International)

• Project Leadership (Patton)

• ISO9001 Internal Auditor (Quality Assurance Services)

• Team Management Systems (Margerison & McCann)

• Wilson Learning Problem solving training accreditation

• Rogen Executive Presentation Skills

Depth and expertise

Professional Associations

• Member Australian Institute Training & Development

• Member Project Management Institute

• AOQ – Australian Organisation for Quality

• QUT Alumni

• Linked In Forums• Change Management

• Business Process Improvement

• Strategy

Community &

Involvement

Contact Information

Andy Blunden

122 Williamson Road

Tamborine, Qld, 4270

Mobile +61 418624458

Work +61 7 33203600

Home +61 7 55438320

Linked In http://au.linkedin.com/in/andrewblunden08/

Email ablunden@bigpond.net.au

Speak to me before you

make any decisions!