andrew p wells - one page resume

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ANDREW P. WELLS SENIOR LEADER, TEAM BUILDER, CHANGE AGENT & COACH [email protected] http://www.linkedin.com/in/andypaulwells Buffalo NY +1 716.636.1906 PROFESSIONAL SUMMARY AREAS OF EXPERTIZE MOST PROUD OF GLOBAL EXPERIENCE EDUCATION & QUALIFICATIONS EXPERIENCE Integrating businesses as part of a merger / acquisition 18% increases in fee revenue across a Treasury Management business $34MM in sustainable saves over 3 years in a technology business Coaching and developing a start-up team in Hong Kong United Kingdom United States Hong Kong India China Malaysia Integration Program Director December 2015 – Ongoing Buffalo, NY Managed the integration of two critical businesses (Treasury Management and Insurance) following the KeyBank acquisition of First Niagara Financial Group. Developed an Expense and Revenue Synergy Plan: Integrating a $20MM Treasury Management business (First Niagara) with a $110MM (KeyBank) business and developing an expense and revenue synergy plan to define a growth path for the combined businesses. Integrated a $65MM Insurance business into KeyBank (new to KeyBank) Current and Target State Operational Design: Worked with each business to define the target state design of each organization, including structure, process, human capital and business risk in order to drive expense and revenue synergies Conversion Execution: Ensured a smooth transition of employees, clients, technology and operations through the transition event while minimizing risk and prioritizing client and employee experience Enterprise Program Management Office Director September 2014 – December 2015 Buffalo, NY Managed a portfolio of projects and programs (~30) as part of a Strategic Investment Plan to transform First Niagara into a client centric, digitally progressive bank Budgetary Control: $44MM in program budget Commercial Bank Transformation: Oversaw a major program to improve Commercial Payments / Receivables products and services resulting in net increases of 18% in fee revenue over the first year of operation Commercial Bank Digital: Oversaw a major program to upgrade and enhance online and mobile digital channels for commercial clients, including turning around an online banking upgrade program, expanding lockbox services into new regions and markets (retail/wholesale/healthcare) and overhauling client analysis and transmission services Compliance, HR & IT Programs: Upgraded the core HR systems, implemented upgrades to AML and Information Security Platforms as well as implementing upgrades to the Core Mortgage Systems for recent Integrated Disclosure regulations Senior Director, Head of Management Services, Finance IT May 2011 – September 2014 Hong Kong, London, New York Established a Business Management function for the Global Finance IT group (~1200 staff, $150MM direct expense, $250MM business facing charges) including management of budget and portfolio order book planning Sustainable Save Programs: Led an IT Re-Engineering Program including sustainable cost saves, tool and methodology deployment and productivity improvements delivering over $34MM in sustainable cost saves versus a $25MM target against a background of increasing regulatory and compliance spend. Improved the off-shore ratios from 52% to 68% while increasing supply and decreasing run-rate. Operations: Managed the Business Risk and Quality programs and developed a globally tailored framework for Talent, Performance and Succession management as well as Human Capital reporting and HR analytics (attrition, hiring plans, geographic, skill-sets & compensation models). Leader, Multiple Leadership and Software Development Roles April 1990 – May 2011 Chicago, HK, London, New York Degree: BS. Honors Computer Science & Physics Qualification: Project & Program Management (ISO 9000) A 30-year technology leader who can empower and drive teams, navigate complexity, communicate to all levels of stakeholders, coach and mobilize resources to achieve common goals and drive value in Technology, Operations, Program Technology Leadership Operations Leadership Financial Planning Program and Portfolio Management Change Management Relationship Management Risk Management People Leadership & Coaching

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Page 1: Andrew P Wells - One Page Resume

ANDREW P. WELLSSENIOR LEADER, TEAM BUILDER, CHANGE AGENT & COACH

[email protected] http://www.linkedin.com/in/andypaulwells Buffalo NY +1 716.636.1906

PROFESSIONAL SUMMARY AREAS OF EXPERTIZE

MOST PROUD OF GLOBAL EXPERIENCE

EDUCATION & QUALIFICATIONS

EXPERIENCE

Integrating businesses as part of a merger / acquisition 18% increases in fee revenue across a Treasury Management business $34MM in sustainable saves over 3 years in a technology business Coaching and developing a start-up team in Hong Kong Selected for and completed a highly competitive COO development program

Banking Technology Magazine Award - Best Strategic IT Achievement (2008)

United Kingdom United States Hong KongIndia China Malaysia

Integration Program Director December 2015 – Ongoing Buffalo, NYManaged the integration of two critical businesses (Treasury Management and Insurance) following the KeyBank acquisition of First Niagara Financial Group.

Developed an Expense and Revenue Synergy Plan: Integrating a $20MM Treasury Management business (First Niagara) with a $110MM (KeyBank) business and developing an expense and revenue synergy plan to define a growth path for the combined businesses. Integrated a $65MM Insurance business into KeyBank (new to KeyBank)

Current and Target State Operational Design: Worked with each business to define the target state design of each organization, including structure, process, human capital and business risk in order to drive expense and revenue synergies

Conversion Execution: Ensured a smooth transition of employees, clients, technology and operations through the transition event while minimizing risk and prioritizing client and employee experience

Enterprise Program Management Office Director September 2014 – December 2015 Buffalo, NYManaged a portfolio of projects and programs (~30) as part of a Strategic Investment Plan to transform First Niagara into a client centric, digitally progressive bank

Budgetary Control: $44MM in program budget Commercial Bank Transformation: Oversaw a major program to improve Commercial Payments / Receivables products and services resulting in net

increases of 18% in fee revenue over the first year of operation Commercial Bank Digital: Oversaw a major program to upgrade and enhance online and mobile digital channels for commercial clients, including

turning around an online banking upgrade program, expanding lockbox services into new regions and markets (retail/wholesale/healthcare) and overhauling client analysis and transmission services

Compliance, HR & IT Programs: Upgraded the core HR systems, implemented upgrades to AML and Information Security Platforms as well as implementing upgrades to the Core Mortgage Systems for recent Integrated Disclosure regulations

Senior Director, Head of Management Services, Finance IT May 2011 – September 2014 Hong Kong, London, New YorkEstablished a Business Management function for the Global Finance IT group (~1200 staff, $150MM direct expense, $250MM business facing charges) including management of budget and portfolio order book planning Sustainable Save Programs: Led an IT Re-Engineering Program including sustainable cost saves, tool and methodology deployment and productivity

improvements delivering over $34MM in sustainable cost saves versus a $25MM target against a background of increasing regulatory and compliance spend. Improved the off-shore ratios from 52% to 68% while increasing supply and decreasing run-rate.

Operations: Managed the Business Risk and Quality programs and developed a globally tailored framework for Talent, Performance and Succession management as well as Human Capital reporting and HR analytics (attrition, hiring plans, geographic, skill-sets & compensation models).

Leader, Multiple Leadership and Software Development Roles April 1990 – May 2011 Chicago, HK, London, New YorkDeveloped a brand that led to multiple roles throughout the HSBC Group including developing and deploying a Finance Transformation Platform throughout the company, a suite of Basel II applications to support Credit Risk functions as well as building and empowering multiple teams in many locations.

Degree: BS. Honors Computer Science & PhysicsQualification: Project & Program Management (ISO 9000)

A 30-year technology leader who can empower and drive teams, navigate complexity, communicate to all levels of stakeholders, coach and mobilize resources to achieve common goals and drive value in Technology, Operations, Program Management and Strategy.

Technology Leadership Operations LeadershipFinancial Planning Program and Portfolio ManagementChange Management Relationship ManagementRisk Management People Leadership & Coaching