Transforming and Revitalizing a Brand in

Fashion RetailCo-presented by

&Charlene Higgins-Crawford Kanchana Watawala

Session ID:34555

Only 6% of retailers offered Reserve Online, Pickup In-StoreFacility

Only 17% of retailers offered Buy Online, Pickup In-Store functionality

Omni-channel Retail: Benefits of Synchronized Customer Information

Across All Channels

41%

42%

54%

58%

Improved Customer Satisfaction

Increased In-Store Basket Size

Increased Online Basket Size

Increased Shopping Frequency

17%

6%

Only 19% of Active wear Brands Offer In-Store Inventory Visibility

19%

Source: L2 Inc Digital IQ Index Studies

State of Omni-channel in Fashion Retail

Real-time Insights & Analytics

GlobalInventory Pool

Integrated Data

SAP FMS

SAP CAR on HANA®

SAP HybrisOmni-commerce

SAP HANA®

Reimaginingthe Store

Reimagining Customer

Engagement

Reimagining theSupply Chain

Enables

What Does a Fashion Digital Core Look Like?

Orchestrate orders with consolidated inventory

Guide Customers Into Your Stores with Click & Collect

Create convenience with deliver from Store

Salvage the sale with own-showrooming

Low Inventory at

Retail outlets

Available stocks in

DCs

Reimagine the Supply Chain

Q & A

Session ID:34555

Swing by Booth #987 to find out more about SAP Fashion Management