quality toolkit rsc nw
TRANSCRIPT
Learning Resources Quality Toolkits
Andrew EynonChair fforwm Learning
Resource Managers’ Network
Why do we need a quality toolkit?
Colleges evaluate themselves against a variety of criteriaInspection bodies only give learning resources a cursory examinationNeed for up to date benchmarks
From standards to self-evaluation
Partners
Glasgow Colleges Group
SFEFC
SLIC
JISC RSC-SW
Elements
Learning Resource OrganisationStaffingICT IntegrationUser SupportAccessibilityInclusivenessQuality Assurance and Improvement
Elements
Learning Resource OrganisationA learning resource management system is being developed to enable managed access to shared resources
StaffingLearning resource services develop as a result of staff training and review activity
Elements
ICT IntegrationThe extent to which services are working towards electronic integration for end users ease of access in line with college ICT strategy
User SupportAppropriate services are developed in support of all users
Elements
AccessibilityThe service supports users in accessing all available appropriate learning resources
InclusivenessLearning resource service supports all learners in line with relevant legislation
Quality Assurance and ImprovementThe extent to which the structures, systems and procedures used to assure the quality of services drive improvement
Grading - Scotland
Very goodMajor strengths
GoodStrengths outweigh weaknesses
FairSome important weaknesses
UnsatisfactoryMajor weaknesses
Partners
Fforwm LRM Network CyMALJISC RSC-Wales
Welsh Quality Toolkit -What are the differences?
Services Supporting Learning in Wales: A Quality Toolkit for Evaluating Learning Resource Services in Further Education Colleges
Noddwyd y cyhoeddiad gan: Publication sponsored by the:
Key Questions
Key question 1: Does the Learning Resource Service provide an effective learning environment?
Key question 2: Is the service sufficiently staffed with suitably qualified and experienced staff?
Key question 3: Are learners provided with appropriate access to learning resources that meet the demands of their learning experience?
Key question 4: Does the service demonstrate successful integration of ILT/ICT?
Key Questions
Key question 5: Does the provision of user support enhance the quality of the student experience?
Key question 6: Is the service accessible to, and inclusive of, all learners?
Key question 7: Is the learning resource service effectively managed, does it have a robust quality assurance process and is it making good use of library management information?
Each Key Question contains:
Quality IndicatorsKey PromptsExamples of EvidencePerformance IndicatorsGrade Illustrations
Grading - Wales
Grade 1: Good with outstanding features
Grade 2: Good features and no important shortcomings
Grade 3: Good features outweigh shortcomings
Grade 4: Some good features, but shortcomings in important areas
Grade 5: Many important shortcomings
Advantages of using the toolkit:
Judge quality of performance against a set of criteriaIdentify development needs and prioritiesHighlight best practiceIdentify patterns of service strength and weaknessDevelop service improvement action plans
Keeping up the standard
Staff development on using the toolkitGuidance notesPeer reviewReview of toolkit
Further Information
Scottish Toolkit (SLIC) www.slainte.org.uk/Files/pdf/FEnet/toolkit03.pdf
Fforwm
www.fforwm.ac.ukRSC-Wales
www.rsc-wales.ac.uk