strategic management of infrastructure using technology john potter, manager rsc south east kevin...
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Strategic management of infrastructure using
technology
John Potter, Manager RSC South EastKevin Hickey, Advisor RSC NW
Key Considerations
2
What are the key considerations to ensure the strategic management of college
infrastructure using technology?
What are the key considerations to ensure the strategic management of college
infrastructure using technology?
Strategic planning with InfoNet
Rohan Slaughter, Head of Technology at Beaumont College
Andy Stewart, Information Manager at Jisc InfoNet
Moving to the Cloud
Patrick Biggs, CIS Officer at Doncaster Deaf Trust
Paul Wakefield, Account Manager at Janet
“What are the key considerations for an ISC college to ensure the strategic
management of college infrastructure using Technology?”
Patrick BiggsCIS Officer
Communication Specialist College [email protected]
ISCs are too small to do ICT effectively• Many ISCs don’t have dedicated technical staff• Those staff that they do have tend to be jack of all trades• Can’t offer high availability, redundant data centres• Can’t keep up with the most recent software
ICT Infrastructure
ICT services• Word Processing• Spread sheets• Presentations• Safe data storage• MIS (Databridge and e1)• Internet access• Email• Telephony
Services from the cloud need less internal infrastructure
Streamlined Infrastructure
Google Apps for Education• Google docs for Word Processing• Google sheets for spreadsheets• Google slides for presentations• Google Drive for safe storage• MIS (e1 is cloud based Databridge is not)• Chrome for Internet Access• Gmail for email• Google Voice for Telephone?
What is Google Apps?
What did we do?• Two years ago I had a problems• Old fileserver nearly full• Old email server nearly full• Two choices• Renew both servers; hardware, backup units, UPS, software,
etc.• Go to Google Apps
Year One• All students onto Google Apps for Education• Created Google Apps accounts• Copied all their email across and deleted their account from
our email server bought myself another year.• Closed all their z drives and gave them Google drive instead.• Saved about £2,500
Year Two• Put all staff onto Google Apps• Switched off the old email server saving £5000• Moved 150 people in two weeks.• We now have over 350 users.
Year Three• No more Moodle – Use Google Apps instead• No more new PCs – Use tablets instead• No more new servers• No more new network switches and structured cabling• Invested in faster JANET connection• Dropped second ADSL connection• Invested in improved WiFi provision
Lessons learnt• It is probably easier to move everyone at the same rather
than having a scaled change over.– Having two system causes a bit of confusion
• Google Calendar is awesome, miles better than Outlook.• Gmail search capabilities are much, much better than Outlook• Though it is different people adapt really well
More Lessons Learnt• Change everyone onto Chrome before the roll out to make
transition quicker.• Get users to understand Google sharing and Google groups.
This means they can set up their own groups, maintain them and share their own data. They don’t need administrators to set up email groups for the and to set up shared folders and security groups
Elephant in the Room
SecurityGoogle servers are anywhere in the world so you have to tell the
Information Commissioner that they are outside of the EU.Google look at your data but you don’t get adverts.The US government may access your data.The DWP FIPS 140-2.Policies and training
Limitations• This has prevented me from completely eliminating our own
fileservers, I still need somewhere to store personal information that cannot be stored in the MIS system.
Summary• Google Apps for Education will save you money
– Infrastructure– Technical Assistance
• Migrating to Google Apps is easy– I can do it for you remotely.– Couple of training days with staff– Remote administration from my desk.
Management of Tablets, mobile devices, BYOD and
licence issues David Dalby, Head of College Development
at National Star CollegeBetty Willder, Legal Information Specialist at
Jisc Legal
Data Management Systems
Gordon Milner, RSC Advisor RSC E MidlandsSal Cooke, Director Jisc TechDis
John McKenzie, Manager RSC South West
Discussion
12 June 2013 ISC Strategic Technologies 2013 Event, BT Centre, London 26