progress magazine july 2010

July 2010

Vol. 31 Issue 7

Modchamber.org

Modesto Chamber of Commerce

Ribbon CuttingsWork In ProgressLeadership

The Future of Business

progress

Modesto Chamber of Commerce Progress 7.2010 3

Cover Story

Community Development

eConomiC Development

networking AnD referrAlS

PROGRESS MAGAZINE1114 J Street • Modesto, CA 95354(209) 577-5757 • (209) 571-6480 • Fax (209) 577-2673www.modchamber.org • [email protected]

BoArD of DireCtorSChairmanKathy Halsey, AT&T

Chairman Elect

Ralph Curtis, Curtis Legal Group

Immediate Past ChairmanGary McKinsey, Corporate College

Vice Chairman FinanceDennis Wann, Tim Colbert & Associates, Inc.

Vice Chairman of External OperationsDavid Gianelli, Gianelli & Associates

Vice Chairman of Internal OperationsEric Benson, JS West & Company

DirectorsPatricia Gillum, Patricia A. Gillum, CPADoug Johnson, Reach Business SolutionsNeal Khatri, Best Western Khatri PropertiesSharon Likely, Kaiser PermanenteBill Moreno, Fire2WireRon Owen, Bank of the WestKarna Harrigfeld Petrulakis, Herum\CrabtreeJeremiah Williams, Oak Crafts by Jeremiah

Ex-OfficioBill Bassitt, The AllianceGeorge Boodrookas, Modesto Junior CollegeKeith Boggs, Stanislaus County Chief Executive Office

Chamber StaffJoy Madison, President/[email protected] Dodge, Administrative [email protected] Novotny, [email protected] Gruendeman, Membership Sales [email protected] Amerine, Retention [email protected] Facanha, Special Events [email protected] Melanie Smith, Administrative [email protected]

About Progress...Postmaster: Send address changes to: PROGRESS, P.O. Box844, Modesto, CA 95353. Editorial opinions are not necessarily those of the Board of Directors or members of the Modesto Chamber of Com-merce. Chamber members may submit news by contacting: Progress Editor, email [email protected], P.O. Box 844, Modesto, CA 95353, (209) 577-5757, fax (209) 577-2673. Inquiries about ad rates, please contact Kristin Bowker at (209) 526-9136. Deadline is the 10th of each month for news and advertisements for the following month’s publication (news published at the discretion of the Editor on a first come, first served, space available basis).

PublisherModesto Chamber of Commerce(209) 577-5757 • [email protected]

Graphic DesignNever Boring Design Associates(209) 526-9136 • www.neverboring.com

PhotographyCory Warner, Studio Warner(209) 544-6511 • [email protected]

PrinterParks Printing(209) 576-2568 • [email protected]

DistributionParks Printing(209) 576-2568

Advertising SalesKristin BowkerNever Boring Design Associates(209) 526-9136 • [email protected]

Modesto Chamber of Commerce Mission StatementTo promote the region’s economic strengths and vitality; identify and promote services that are valuable to our members; advocate for public policy that is advantageous to the business community; and fully partici-pate and partner in activities to improve quality of life.

Bank of the West nurtures relationships throughout the business cycle, with businesses of all sizes, through the Chamber’s networking opportunities. Chamber educational programs and advocacy forums keep us current with local business concerns. We understand the hard work, creativity and determination that go into acquiring or running a business or franchise. Now ranked “Highest in Customer Satisfaction in Retail Banking in California” by J.D. Power and Associates for three consecutive years, Bank of the West is committed to helping businesses and individual customers

achieve their financial goals with a full range of solutions. The Modesto Chamber provides significant assistance in helping us do that. Contact Ron Owen at (209) 579-8871 or visit www.bankofthewest.com for additional information. P

Ch a m b e r Wo r k s Fo r Yo u

Ron Owen

The Future of Business 6

Leadership Modesto 8Announcements 12Awards and Achievements 14Chamber Calendar 22

Guest Column 10People On the Move 12New Member Profiles 14Work In Progress 17 Land of Opportunity 21

Ribbon Cuttings 18Business Before and After Hours 19New Chamber Members 19

4 Progress 7.2010 Modesto Chamber of Commerce

Ch a i r m a n’s Corner

leADerShip

Did you fix the problem? Did you fix the real problem, or did you only fix a symptom? Too often when we’re problem solving we get too busy or too consumed to take the time to understand the true underlying issue. We don’t take the time to ask, “What’s going on here? What’s really going on here?”

Over the course of my 30+ years with AT&T I’ve had many opportunities to study problem solving and decision making. It’s been fascinating to explore the phenomenon of how quickly people jump into fixing things without understanding the core root of the problem. One of my favorite demonstrations of this was through The Beer Distribution Game, commonly referred to as The Beer Game. No, this is not a drinking game.

The Beer Game was developed in the early sixties by professors at the Massachusetts Institute of Technology Sloan School of Management. The idea was to demonstrate the key principles of supply chain management, particularly the value of sharing information across the various supply chain components. When I played the The Beer Game it was used to demonstrate what can happen when there is a lack of understanding of the core root of the problem. Because communication was not taking place and no one had the chance to ask “What’s going on here,” everyone was trying to fix a symptom, not the problem.

The same principles of The Beer Game can be applied everyday to business. Too often in business a normal practice is to treat symptoms as problems, which leads to developing a broad array of false solutions. The perception that a problem is solved is overshadowed by the fix of the symptom. Volvo experienced this when they over produced green cars when their production department “solved” what they thought was a shortage problem, which in fact was the sales department offering special deals on green cars just to get them off their lot.

Another great example of this is the story about the new bride who is making her first dinner for her husband. Following her grandmother’s recipe, she carefully cuts off the ends of the roast before putting it into the baking pan. Her husband thinks the roast is delicious, but questions why she cuts off the ends of the roast since he thinks they are the best parts. The young bride is sure she is missing some vital part of the recipe, so she asks her grandmother why she cuts off the roast’s ends. The grandmother simply replies, “Because that is the only way it will fit into my pan.”

In your business when you have an issue, how do you address it? Do you take the time to ask “What’s going on here? What’s really going on here?” Are you overproducing green cars? Are you cutting off the end of the roast without understanding why? Are you solving problems, or are you just simply fixing symptoms? Maybe you too should try your hand at The Beer Game. You might find some surprising results. P

Kathy Halsey

Rabobank, N.A.Member FDICwww.rabobankamerica.com

Rabobank. For a secure future.

Safe, Sound and Secure

MODESTO BRANCHES1400 Standiford Avenue576-2599

1407 I Street557-8888

Teddi Lowry Branch Manager

Brenda Rodrigues Customer Service Supervisor


Fr o m Th e Ce o

Of the eight races the Chamber endorsed, seven prevailed. Primary winners were Jeff Denham for US Congress 19th District, Anthony Cannella for California State Senate District 12, Tom Berryhill for California State Senate District 14, Cathleen Galgiani for California Assembly District 17, Bill Berryhill for California Assembly District 26. Elected to office were

Adam Christianson for Stanislaus County Sheriff and Dick Monteith for Stanislaus County Board of Supervisors District 4.

The Chamber supported Proposition 13, seismic retrofitting, and opposed Proposition 15, public funding of campaigns. The Modesto Chamber opposed Proposition 14, open primaries. However, our colleagues at the Cal Chamber supported the measure and it prevailed.

Now it gets personal. I am a huge fan of the democratic process. Sure, I get snug when a vote doesn’t go my way. But I have a voice. You have a voice. And it’s important that we exercise the rights, privileges and duties bestowed upon us by our constitution. That’s highbrow for saying – vote.

Modesto Chamber members say that you desire your Chamber to be involved in political action. And it is. Often Chamber members run for office. Your Chamber sponsors candidate workshops (two per year, the next one July 10th) designed to assist all candidates running for office prepare for the campaign and avoid pitfalls. Your Chamber endorses candidates. The Government Relations Council and Land Use and Transportation Committee study, interview and discuss what or who best represents business. Your Board engages again before it takes final action. As a business professional you don’t have to vote the Chamber’s recommendations, but know the advice is solid. You’ll notice the endorsements are not published in Progress. That’s because the publication goes beyond the membership and there would be significant and complicated FPPC reporting to do. If you want the Chamber’s endorsements, they are published in the email blast, online, or give the office a call. The Chamber wants you to know.

Your Chamber has a PAC. It contributes money for local and legislative races. The PAC is only as strong as the contributions from its members.

The rest is up to you. Businesses don’t vote; people do. A 30% turnout is embarrassing. If you didn’t vote, please don’t tell me because I’ll snarl. Get to the polls in November. No excuses. None of us are too busy to take care of our country.

It’s hard to be too in your face considering the outcome of the last election. But it’s not always like that. I have the privilege of working an election poll. What an experience! In full disclosure, poll workers are paid. My Daughters of the American Revolution chapter has adopted a poll and the proceeds we earn fund scholarships for ROTC cadets and good citizen students.

Here are some real life reasons why I ask you to vote. I love the first voters in line before work and the tired ones who vote at the end of the day. Most of them come in with their voter guides, ready to go. It takes a few minutes and out the door they go. There is nothing more patriotic than the family that comes in to vote together. Sometimes the children are too young to vote, but they are not too young to understand the importance of what their Moms and Dads are doing. We should emulate our senior citizens who vote in EVERY election. It was a tough year because several of our “regulars” came in alone this year after losing a spouse. It was my job to write “deceased” next to a person’s name in the book.

But not everyone is so dedicated or studies the issues. They seem to have forgotten all their civics classes and much of their common sense. These voters don’t know who or what is on the ballot. They may spend an hour mulling their decisions. They ask questions. Poll workers can’t answer questions on substantive issues without offering an opinion, so we don’t. It makes people mad. There is plenty of information out there to look at BEFORE Election Day. We need educated voters. But that has to be self-motivated. I can’t tell you how often we have to tell people to turn off their cell phones in the voting place. Voters who can’t study this stuff themselves and have to call a trusted advisor must do so before they sign in. There are no “lifelines” at the polls.

This year we flirted with an electioneering violation. We had to have a fellow don one of our paper shirts and cover his tee shirt that had a blatant and/or obnoxious political message on it.

Voters have to vote in their assigned location. It’s readily identifiable on the back of the voter guide. We had a guy from San Diego pop into our polling place in June. Aside from being 450 miles out of his district, he was positive that if he didn’t vote in the primary he would not be eligible to vote in the general election. (Although erroneous, I kinda like that idea.) Mr. San Diego absolutely insisted on voting in Modesto and so he did with a provisional ballot. I’ll let Lee Lundrigan’s office sort that out.

A memorable episode happened at the Chamber office during the last presidential election. A woman came into the office demanding an Obama/Palin yard sign. You did not read that wrong. After an awkward silence we attempted to direct her to either party headquarters for an Obama/Biden sign or a McCain/Palin sign. Nothing doing, she knew what she wanted and that was it. Although not a Chamber member, she felt compelled to lambaste me for not keeping an inventory of political advertising. Here’s my point -- she was a motivated voter and her vote counted exactly the same as mine. Makes you queasy, doesn’t it?

Please, as members of the business community who are intelligent and informed, ensure that pro-business policies and officials are elected. Vote November 2nd. P

Joy Madison

politiCAl ACtion

Joy Madison, President and CEO


This is the first in a series of occasional articles focusing on topics of interest to valley businesses. Each story will feature a “The Future of …” designation.

hile they may be small indicators, signs of an economic recovery are sprouting throughout the Central Valley. As the Modesto business community looks to the future, the path must be paved with commerce – and cooperation

– in working to rebuild. Sectors are finding key opportunities and partnering with resources like the Great Valley Center, which supports events and organizations that benefit the valley’s economic, social and environmental well-being.

“The valley is recovering economically, and that recovery is being led by people who are finding new ways to reach residents and signal the value of their organizations,” says Great Valley Center President David Hosley. “Many are using this downtime to prepare for growth next year and beyond. Their investment will pay dividends for a long time.”

Growth is occurring as certain agricultural sectors tap new markets and reach higher levels of revenue. For example, Hosley says the Modesto-based California Almond Board and its members have positioned almonds as a healthy food, particularly in Asia, which has expanded the market for the crop. “They’ve done something that we will increasingly need to do with products grown in the valley, and that is to add value,” he says. Almonds are now marketed in a number of ways, including sliced, diced and added to meals ready to eat. “As the almond people respond quickly to societal trends, the industry gains a competitive edge.”

Also on the cutting edge of innovation is JS West and Co., which just installed the first Proposition 2-compliant barn in the state. Prop 2 takes effect in 2015 and requires more space for hens. “We’re excited about the new enriched-colony barn,” says JS West and Co. Vice President Jill Benson. “It not only meets Prop 2 requirements, but provides the hens with a wide range of behavioral activities such as perching, nesting and dust bathing.” The $3.2 million barn was built by Big Dutchman of Holland, Mich., and received a stamp of approval from American Human Certified, the oldest

W

the future of businessgreat valley Center promotes economic vitality

Written by Heidi Howell

JS West and Co. enriched colony barn


and largest animal welfare organization in the U.S. “We are blessed that our 101-year-old family business is still thriving because we’re in the food and energy businesses,” Benson notes. “The economy in general is struggling, but people still need energy and they need to eat, so as long as we do that, we can continue to move forward.”

Economic and business successes were some of the positive topics covered at the Great Valley Center’s annual conference, held in May 2010 at Gallo Center for the Arts. According to the GVC website, the conference focus was “regional change and real-life solutions that will help the Central Valley’s economy as it begins to rebound.” Speakers included Panama Bartholomy, advisor to the chair at the California Energy Commission, who spoke on clean energy and how it creates new jobs. Other presentations were offered by Paul Buxman, Genoveva Islas Hooker, Sam Pierstorff, Luis Santana and Diane Smith. A highlight was the conferral of the 10th annual “Sequoia, Giant of the Valley” award to Dr. John D. Welty, president of California State

University, Fresno, for spearheading economic, educational and job-creating initiatives. All-in-all, the annual conference imparted a wealth of ideas.

Hosley says we are slowly emerging from this recession where our region has been ground zero. “But the emphasis is on ‘slow.’” Even with the modest improvement in consumer spending, it will be three or four years before we’ll see our local governments turn the corner, he says. But some good things have come of the downturn. “People have gone back to school to improve their skills, and that investment will pay dividends for the rest of their working lives. The average employed person has a much better opportunity for home ownership – a key milestone to financial well being.” During the housing slump, he explains, local governments worked regionally to develop long-term guidelines for growth, so when new homes start being built in numbers again, they’ll most likely be within our current city limits or spheres of influence, and will be smaller and more energy efficient.

Other factors contributing to an improved business climate in the valley are escalating college-bound rates in recent years, Hosley says. “New universities in the valley are part of the equation, as are community efforts to increase the number of high school students taking the SATs, which can lead to good jobs. This trend will lead to a better work force, which is critical as the baby boom generation retires.”

Also on the radar is High Speed Rail, which is funded and will lead to jobs in the valley, Hosley says. “Even without the test track being built for four or five years, there is a surge in the number of planners contracted to do environmental studies and finalize the route through the valley.” In

“Many are using this downtime to prepare

for growth next year and beyond. Their

investment will pay dividends for a long time.”

— David Hosley

the future of businessgreat valley Center promotes economic vitality

Cover Story

the long run, there will be new construction around stations, he notes. “I wouldn’t be surprised if Modesto’s passenger service moves downtown as a local link to the high speed trains is established.”

For those who may be less familiar with the Great Valley Center, the non-profit organization operates from Bakersfield to Redding, supporting activities and organizations benefiting the economic, social and environmental well-being of California’s Central Valley. “It brings people together to discuss and find solutions for the valley’s growth issues, produces and gathers data about the valley that is available to all, and trains leaders for the valley, from emerging leaders to elected officials and regional networks,” Hosley notes.

Located on Needham Street in Modesto, the Center was founded in 1997 and is governed by a board of directors and run by staff and partner organizations. It operates leadership development programs, organizes conferences and regional events, and provides data to the public, non-profits, policymakers and businesses. The Center is currently affiliated with the University of California, Merced, and is supported by numerous foundations, individuals and corporations.

In addition to the Great Valley Center annual conference, GVC hosts an annual conference in Chico called the Sacramento Valley Forum, and conducts briefings on issues like AB32 (the Climate Change Act) for local government leaders. Last year the Center held a green bus tour featuring best practices in renewable energy, with stops at Fiscalini Dairy (methane gas collection and electricity generation) and Frito Lay’s Modesto plant (solar insulation).

The Great Valley Center’s three-year plan outlines ways to create the vision, leadership and tools to help solve the social, environmental and economic challenges facing California’s Central Valley. According to Hosley, the Center will focus on a handful of program areas, with leadership development as the foundation for programs in energy, sustainable land use, access to technology and community health. To make this happen, the Great Valley Center will continue to build awareness to increase general support for its work, and seek to secure additional funding on the federal level to complement local and regional support.

Local businesses can only benefit from the opportunities being created every day around our region. For more information, visit www.greatvalley.org and view past episodes of the new GVC public affairs television program airing on local PBS stations at www.kvpt.org. P



The Leadership Modesto 2009-10 class met in April to learn about local Land Use & Infrastructure. Day Chair Ryan Swehla, Sentinel Rock Realty Trust, extended his gratitude to MID and the City of Modesto for their cooperation. Swehla commented, “In terms of planning, it always pays off when we get to see the class enact a Planning Commission session. The ideas and arguments they come up with are, quite simply, out of the box…and usually side-splittingly funny.” A lot of coordination goes into scheduling these educational glimpses into the community, and obviously, a lot of fun can be had, but most class members remarked upon how much each learned.

Lynn Quijada-Splan, Warden’s Office Products Center, said, “I found the ‘mock’ Planning Commission hearing fascinating and relevant. My husband was in the middle of an issue with the Commission, so it was enlightening see the process from all points of view.” (We hope that Lynn’s experience helped her husband out in his endeavor.)

The day impressed upon Drew Kyler, City Signs, that it is about learning, “Josh Bridegroom’s presentation on the downtown form

Le a d e r s h i p mo d e s T o

based code was enlightening. The approach was forward thinking; exactly what our city needs.” Bridegroom along with Steve Mitchell and Patrick Kelly from the City’s Planning Division made a similar presentation on form-based code to the Chamber ’s Land Use & Transportation Committee.

Classmate Amy Wolfe remarked upon the accomplishment of the City and County working together. “Coordinated planning has been, and continues to be, a multi-faceted, complicated process. Issues—such as our evolving water crisis—create an even more intricate system to address and I am thoroughly impressed that the city and county are working together to create well-thought, bigger-picture planning solutions.” Water is an evolving issue for California, and one that will be discussed at length in the months to come at the Chamber’s Government Relations Council. Leadership Modesto is keeping current and relevant for its class members, and Chamber members. P


Gu e s T Co L u m n

MJC Seeks Business Input on Workforce Preparation Needs

By Dr. Gaither Loewenstein, President of Modesto Junior College

I am delighted to have the opportunity to introduce myself to the Modesto area business community. Beginning on July 1st I will be assuming office as the next President of Modesto Junior College.

These are challenging times, both for MJC and for businesses and employers in the greater Stanislaus County region. Like most of California, our region is suffering from an economic downturn of historic proportions, driven largely by the collapse of the housing production industry and its related enterprises in finance, real estate and insurance. Fortunately, for our community, the agriculture and food production industries remain relatively strong, offering the potential to lead the region to a gradual, yet robust economic recovery in the years ahead. At Modesto Junior College, our organization is committed to playing an active role in contributing toward building a literate, well-prepared workforce that will be an essential element of what I hope will become an economic renaissance in Modesto.

As most of the readers of this publication are undoubtedly aware, MJC, like many area businesses, is facing extraordinary budget challenges. Under the leadership of our District Chancellor, Dr. Roe Darnell, the College has managed to avoid large-scale layoffs of full-time personnel, retaining its status as the sixth largest employer in Stanislaus County. Nevertheless, the financial resources of our College have been severely constrained over the past few years. Even in these difficult times, however, we intend to meet our core mission of providing education and training to the local workforce and to meet the needs of area employers in the course of doing so. It is also my intention, as President of the College, to maintain basic skills education as a top institutional priority. In all of my communications with employers and business leaders throughout the state, the need for workers who possess basic reading, writing and computational skills in conjunction with work readiness attributes such as time management, honesty and reliability are cited as crucial to the success of their enterprises. While many of us in higher education would prefer that our students come to us prepared to do college-level work, this is, unfortunately, not the case for a majority of them. We recognize, therefore, that it falls upon the community colleges to address basic skill deficiencies on the part of our students in order prepare them to become more productive members of society.

Shortly after my arrival I will be convening a Business Leadership Summit of area employers. The purpose of this meeting will be to hear from employers in the region concerning the steps we can take at Modesto Junior College to become more responsive to their workforce preparation and training needs. Community colleges need to become far more agile as organizations in order to more meaningfully fulfill their mission as primary providers of career/technical education. We need to streamline our curriculum approval processes and to become more adept at providing customized training solutions for the employers we serve.

I am looking forward to meeting with business community leaders to discuss these issues in greater detail. Please feel free to contact me; I am readily available to serve you. P


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he weather’s heatingup. So is the demand forclimate-controlled industrialand storage space. We’ve beenbuilding temperature-sensitivemanufacturing facilities, fully-insulated warehouses andenergy-efficient food-processing plants longer than justabout anybody in the Valley. Let us show you why now’sthe season to lower the temperature… with Modern Steel!

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Eligibility guidelines apply and may be based in part on household income. Plan availability varies by county.



pe o p L e on Th e mo v e

United Cerebral Palsy of Stanislaus County (UCP) is proud to announce Scott Webb as its new Executive Director. Scott started his nonprofit community service in the Central Valley in 1986. UCP is a leading service provider and advocate for adults and children with disabilities, including cerebral palsy. UCP’s mission is to advance the independence, productivity and

full citizenship of people with disabilities through an affiliate network. UCP provides services, programs, and advocacy to persons with cerebral palsy and other disabilities in Stanislaus and Tuolumne counties.

BrightDart has announced John Cordero as Production Manager. Since 1983, Mr. Cordero has acquired extensive printing, graphics, and mail experience. In addition to his profession, Mr. Cordero is a mentor with Fresno schools and works with World Heritage. He also serves on three boards of directors, Central California Hispanic Chamber of Commerce, First Tee of Fresno, and Hills Document

Assistants. Mr. Cordero’s expertise allows BrightDart the advantage of producing more with less, thereby driving costs down and providing customers with the highest level of service. P

John Cordero

Scott Webb


JS West & Co. announces a collaboration with Susan G. Komen for the Cure. A portion of sale receipts will be donated from every gallon of propane gas delivered from pink delivery trucks. “Our pink bobtails are easily spotted on the road and making deliveries,” states Jill Benson. Benson applauds Bette Best, Propane Sales Manager, who thought up a very ‘pink’ commitment

to give back to the communities where we live, work and serve. For more information, visit www.jswest.com, or contact Jill Benson at (209) 577-3221.

Sutter Medical Center is now utilizing state-of-the-art technology that enables physicians to more efficiently visualize and guide treatment for abnormal heart rhythms, or cardiac arrhythmias. The EnSite Velocity™ Cardiac Mapping System creates a three-dimensional model of the patient’s heart, allowing the physician to visualize a patient’s unique anatomy with great detail and enabling the doctor to quickly locate the source of the problem and formulate a treatment strategy. For more information, please contact Catherine Larsen, (209) 525-3106.

Tri Counties Bank is proud to offer local business owners a FREE one-day seminar to learn practical, easy-to-implement financial management skills with the user-friendly and flexible QuickBooks® accounting software. This comprehensive seminar will be held from 8:00am - 5:00pm with continental breakfast and lunch provided at the following location: Modesto: August 12, 2010, Courtyard Marriott 1720 Sisk Road, Modesto, CA. Enroll online at http://www.regonline.com/tcbk_quickbooks_08122010.

Modesto City-County Airport announces Wendover Resorts will be offering leisure charter flights out of Modesto starting late-September 2010. Flights will be operated by XTRA Airlines utilizing its Boeing 737-400 jet aircraft. This passenger jet offers such amenities as 12 first class seats, 138 coach seats and all leather seating. The introductory three-night flight package from Modesto departs September 25 returning September 28 includes round trip air transportation, hotel accommodations, bus transfers and luggage handling for $149.00 per person at the Peppermill Resort. Reservations: (866) 359-9363 or (800) 217-0049. P

an n o u n C e m e n T s

JS West & Co

mi n n i e’s ne W s bi T e sModesto is filled with great entertainment this month and next! With MoBand in Graceada Park, the Blues Festival at the King Kennedy Center, the YES Company’s Music Man at the Gallo Center, and X Fest in downtown Modesto, there’s a little musical something for everyone. Not in to music?

Check out the Elks Lodge Rod & Custom Car Show or the Stanislaus County Fair. That’s just for starters! Gather the family or your favorite someone, forget about the heat, and enjoy all Modesto has to offer!

Minnie Dodge

Deep Roots ~ Strong Branches

www.ovcb.comOakdale • Sonora • Modesto • Turlock Patterson • Ripon • Escalon • Stockton

Experience business banking the way it should be – the perfect blend of old-fashioned personal service and modern technology to meet your every need.

Let us make your business, our business.

We mean businessOak Valley COmmunity Bank

“Oak Valley delivers – first-class service,

competitive returns, and the ability to work with local people who understand the needs

of Central Valley businesses.”

– Hamilton & Company, LLP, CPAs, Modesto

Steve Sereno, Meredith Hamilton, Mark Cook, Cathy Stapley, and Jeffrey Hamilton,

with Oak Valley’s Ron Davenport, 209.343.7627

“Oak Valley delivers – first-class service,

competitive returns, and the ability to work with local people who understand the needs

of Central Valley businesses.”

– Hamilton & Company, LLP, CPAs, Modesto



The Sixth Annual Business-to-Business Trade Show was held May 13 at the SOS Club. New to the event this year, was the addition of pipe and drape, giving it a very professional look and feel. Seventy-five vendors participated, displaying information about their goods and services, offering exciting take-aways, and live demonstrations. Clear Channel was on-site with Dave Diamond broadcasting live, adding another special element to a great event. The Chamber would like to express its gratitude to Committee Chair Laura Ward, Ward Promotional Services, Inc., for the many hours and materials she contributed to make the event such a success. Thank you also to the SOS Club for the use of its facility and the helpful cooperation of the staff. Our event programs were provided by Gowans Printing, thank you for another great job! Events like these are successful because of our many sponsors. The Chamber expresses its sincere thanks to them all. P

bu s i n e s s-T o-bu s i n e s s Tr a d e sh o W

Publicity SponsorsSan Joaquin Valley CollegeTSM Insurance

Star SponsorsDoctors Medical CenterKarly M. Richey Independent Beauty Consultant/Soroptimist International

Spotlight SponsorsAAAAddus HealthcareAdvanced GeoEnvironmental, Inc.Ahart Benefit Insurance ServicesA-Pro Payroll Systems AT&TBoyett PetroleumBrandman UniversityCalifornia Mortgage AssociatesCareMoreCarpetlandCasa de ModestoCCT TelecommClear Channel RadioCostcoCrimeTek SecurityDeHart Technical SchoolDiablo Grande Golf & Country ClubDisability Resource Agency for Independent Living (DRAIL)Docu-StorDoubleTree HotelExtra Space StorageFairfield Inn & Suites - TurlockGarden City Healthcare CenterGowans PrintingHampton Inn & SuitesHoliday Inn Express Hotel & SuitesHome Oxygen Company, Inc.Huff Construction Company, Inc.Humphreys CollegeI.J. Larsen Pumps, Inc.Impact MarketingInstitute of TechnologyJoaquin PaintingKelly ServicesKemper CPA Group, LLP

Lakewood Memorial Park & Funeral HomeLaser QuestLeer Corp Real Estate, Design & DevelopmentMocse Credit UnionNelson StaffingNever Boring Design AssociatesOnTracPacifica Senior LivingPam Palombi, State Farm InsurancePrime Shine Car WashRank InvestigationsSierra Dental CareSinglePoint Outsourcing, Inc.Solid NetworksStandiford Place Gracious Retirement LivingSylvan Learning CenterTenney A. NorquistUnlimited PhysiquesVintage Faire MallVolvo RentsWarden’s Office Products CenterYonan’s Floral

2009-10 New MembersCaring Touch TherapyColeman Insurance & Financial ServicesPre-Paid Legal ServicesQdoba Mexican GrillSaddle Creek ResortSecurity Public StorageThis, That & MoreThe Trade SecretsUtility Telephone

Plans are underway for an even bigger event next year. Be the first to secure your place. Call Elizabeth at 577-5757, [email protected]


Doctors Medical Center Karly M. Richey

San Joaquin Valley CollegeTSM Insurance


Walpole & Co., LLP has been in the information management business for over two decades, helping clients leverage the true benefits of technology and business software for better efficiency and accuracy. We are experts in providing QuickBooks Enterprise Solutions, Sage MAS 90/200/500, Sage Accpac and CRM software systems throughout the Santa Barbara area and California Central Coast. From mom-and-pop shops to $500 million corporations, Walpole creates technology solutions that are a perfect fit. For more information about Walpole & Co., visit www.walpoleits.com.

Saddle Creek Corporation is a nationwide, third-party logistics company providing integrated logistics services—warehousing, transportation and contract packaging. Founded in 1966, the company operates more than 15-million square feet of warehouse space in 31 locations nationwide. The 3PL develops customized logistics solutions for companies in a range of industries, including food and beverage, health and personal care and consumer goods. Saddle Creek is committed to helping its customers increase supply chain efficiencies, manage operational costs and streamline their businesses. Veronica Bennett, 3643 Finch Road, (209) 544-7199 ext. 2207.

ne W me m b e r pr o F i L e s


CCT Telecomm One Call, One Company, One Bill - Based in Lodi since 1996, CCT Telecomm is a registered Public Utility providing business class voice and data service in California & Nevada. Products include Mitel phone systems, hosted VoIP, call recording and call centers. Services offered include T-1, PRI, DSL, Local, Long Distance, and Toll Free Service. CCT audits your existing telecomm needs to provide the most effective and up-to-date solutions for your business. For best in industry service and value, (209) 365-9500 or (888) 777-4CCT, www.4cct.com.

A-Pro Payroll Systems - A locally owned and operated company well qualified to meet all your payroll needs. Being in the payroll field for over 12 years, our team has built long-term customer relationships. At competitive prices, A-Pro provides payroll reports to fit all your business needs—from Employer Taxes to Certified Payroll reports. Call now for a free quote and mention this ad for FREE SET-UP for new customers. Contact Susana Feliciano, A-Pro Payroll Systems, 1070 Reno Ave, Modesto 95351, (209) 526-8013, [email protected].

aW a r d s an d aC h i e v e m e n T s

The Modesto Chamber of CommerceBoard of Directors commend Kathy Salvatore for being the Ambassador of the Month for April. As the Ambassador Chair, Kathy is familiar with this distinction; she has won it many times before. Kathy visited many Chamber members this past month to receive this recognition. The race is on for who will win

the Ambassador of the 2nd Quarter. Good luck to all of the Ambassadors.

Center for Human Services (CHS) was awarded the City of Modesto Citizen’s Advisory Committee on Recycling (CACOR) and the Solid Waste Division’s 2009 Business Recycling Award. Wanting to reduce its carbon footprint, CHS established a Going Green Committee in 2008. Over the years, it has grown into a culture where the entire organization participates in recycling.The staff also uses green cleaning products. CHS is in the business of changing lives, building futures, helping families and making the world a little greener. (209) 526-1476, www.centerforhumanservices.org.

Kathy Salvatore

Bill Lyons was named the 2010 Agriculturist of the Year. This award recognizes outstanding leadership in agricultural finance, government, production agriculture, education, labor, research trade and public service. As the California Department of Food and Agriculture Secretary he promoted the industry and under his leadership the “Buy California” program

was developed and implemented. Lyons was nominated by Western United Dairymen (WUD). “Bill has [ensured] the issues of importance to California’s dairy farm families and farmers are heard,” said WUD CEO Michael Marsh. For more information, call (209) 522-1762.

The U.S. Chamber of Commerce presented a 2010 Spirit of Enterprise Award to Congressman George Radanovich for voting for business at least 70% of the time last year on the highest priority issues, including economic stimulus, health care, energy and environment, travel promotion, pay discrimination and much more. This recognition is only given to

select members of Congress. For more information, contact Congressman Radanovich’s Modesto office at (209) 579-5458. P

Bill Lyons

George Radanovich


Mon-Fri 10AM-7PM Sat 10AM to 6PMSun Noon-5PM

Coffee Rd & Mablein Modesto

2400 McHenry Avein Escalon

Cell: 209-509-2578Office: 209-524-9111

24 / 7

Auto Wash:• Drive-through Touchless Car Wash - NO BRUSHES!• $5, $7, $9 • VIP Passes AvailableVacuums:• Carpet

Shampoo•• FragranceBays:• Wash-It-Yourself Bays: Auto, RV, & Bike• Discount Cards $20 equals $26 VALUE! Pet Wash:• Gated for Pet Security• Ramp for Pet to walk up & Hip-High Wash Basin• Flexible Shower Head & Blow DryerPet Cleaning Choices:• Shampoo• Coat Conditioner• Flea & Tick Treatment• De-Skunking Oatmeal TreatmentVending Machines for Auto & Pet• ArmorAll, Fragrance, Towels, Brushes. Rain Ponchos, Pet TreatsQuarter and Dollar Bill Change Machines



DiamonD LeveLBank of the WestCapax-Giddings, Corby, Hynes, Inc.Doctors Behavioral Health Center-DMCDoctors Medical Center-DMCFrito-Lay Company Inc.Kaiser PermanentePacific Southwest ContainerPhysician Referral Service-DMCRomo & AssociatesSave Mart SupermarketsWalmart

GoLD LeveLCoca-Cola Bottling Co., Inc.Costco WholesaleEvergreen Rehabilitation Care CenterFoster Farms DairyJ C Penney CompanyMemorial Medical CenterThe Modesto BeeModesto Irrigation DistrictModesto Nuts Professional BaseballPost Foods, LLCRACOR, Division of Parker Hannifin Corp.Sysco Food ServicesTaco Bell

SiLver LeveL5.11 Tactical Inc.AAAAAA Locating, Inc.AT&TAcme Construction Company, Inc.Ambeck Mortgage AssociatesAmerican ChevroletAmerican Medical ResponseApplegate Johnston, Inc.Aramark Uniform ServicesAtherton & AssociatesBBVA CompassBJ’s Restaurant & BrewhouseBasic Resources, Inc.Brandman University Part of Chapman UniversityBrown, Fink, Boyce & Astle, LLPBunge OilsCalifornia State University, StanislausCandlewood SuitesCentral Valley Medical GroupChildren’s Hospital Central CaliforniaChildren’s Hospital & Research Center-OaklandChukchansi Gold Resort & CasinoCitibankClark Pest ControlComcastConAgra FoodsConstruction Management Corp.Courtyard by MarriottCovenant Village of TurlockCurtis Legal GroupDamrell, Nelson, Schrimp, Pallios, Pacher & Silva

Del Monte Plant #1Delta Sierra BeverageDirectLine Technologies, Inc.DoubleTree HotelEnglish Oaks Nursing & Rehabilitation HospitalExternal Resources Inc.F & M BankGalletto RistoranteGeorgia-PacificGianelli & AssociatesGilton Solid Waste Management, Inc.Great Valley CenterGrimbleby Coleman CPAs, Inc.Grover Landscape Services, Inc.Harris Moran Seed CompanyHi-Tec Sports USA, Inc.I.J. Larsen Pumps, Inc.ITT Technical InstituteInstitute of TechnologyInternational Paper CompanyJ S West & CompanyKaplan CollegeMcHenry Medical Group, Inc.Mercer FoodsMocse Credit UnionModesto Commerce BankModesto ToyotaMraz, Amerine & AssociatesNestle USAOak Valley Community BankO’Brien’s Market, Inc.Oldcastle GlassPacific Gas & Electric Co.Panelized Structures, Inc.Pepsi-Cola Bottling GroupPrime Shine ExpressRabobankRaley’sRizo-Lopez Foods Inc.San Joaquin Valley CollegeSeven Up Bottling Corp.Solecon Industrial ContractorsSolid Networks, Inc.SpringHill Suites by MarriottStanislaus Food Products Co.Stanislaus Surgical HospitalStantec Consulting, Inc.Storer CoachwaysSutter Gould Medical FoundationTurlock Irrigation DistrictUS BankValley Bio Energy LLCValley First Credit UnionValley Lexus-BMW-InfinitiVersa Cold Logistics ServicesW.H. Breshears, Inc.Warden’s Office Products CenterWells Fargo BankWinton, Ireland, Strom & Green Insurance AgencyYosemite Meat Co., Inc.

pr e s i d e n T’s CL u bCi r C L e oF in F L u e n C e


Garrad and Dallas Marsh became the new

owners of McHenry Bowl in 1986, just as

the world of bowling entered into a period

of uncertainty. The popularity of league

bowling, the industry’s key market, had

peaked and was entering into a period

of decline. As a result,

the Marshes went about

expanding new markets by

shifting the focus to three

groups that had not fully

embraced bowling as a

recreational activity: youth,

families, and seniors.

Throughout the 1990s,

Garrad Marsh instituted

a series of changes

designed to make

McHenry Bowl more

family-friendly, including

the elimination of indoor smoking, the

installation of bumpers, the inclusion

of a pizza restaurant, and the creation

of several youth-oriented themed days.

Because of these efforts, McHenry Bowl

now operates one of the largest youth

programs in California.

In regards to seniors, Marsh reached out to

local organizations, churches, and residential

groups to incorporate bowling into their

social circles. These efforts have been

largely successful, as many area seniors

have made bowling a regular part of their

weekly activities. “There’s a social aspect to

these efforts,” says Marsh, “It’s an important

theme in all of our senior

programs.”

In 2008, Marsh finished

a decade-long remodel

of the facility, which was

designed to aesthetically

mirror the business’ new

direction. The new design

features staggered tables to

give each lane its own sense

of independence and more

access points between the

upper and lower levels.

“It’s very open and casual,”

says Marsh, “There’s an easy flow from the

upper concourse to the lower level, and you

don’t feel like you’re forced to bowl with the

people next to you.” The addition of a flashy

new exterior and rows of 42-inch monitors

also work to give this new arrangement a

sleek modern feel. To Marsh, it’s an everyday

reminder of how bowling has changed over

the years, and how McHenry Bowl has never

failed to adapt to those changes.

mChenrY boWL ChanGesWiTh The Times

Know your auDienCe(Courtesy of never Boring Design associates)

“Know your audience” - it’s just as important in advertising

as it is in public speaking...after all, isn’t advertising the most

public form of speaking there is? NBDA can help make sure

your advertising is clearly communicating the right message to

your audience with a creative campaign:

Creative Campaign: Is your business’ message being heard?

Shouting isn’t always the answer. Make sure your message

leaves your audience wanting more with a creative campaign

plan that yields headlines, taglines and creative direction for

your communications tools.

MoDeSTo MeanS BuSineSSGet involved with your Chamber, Join a Committee

From the Annual Awards Dinner to Land Use & Transportation,

we want our members to be involved with our special events and

our public policy committees. We need your expertise, and you

will receive more from your Chamber membership.

Call the Chamber for details 577-5757.

Progress Magazine is the voice of the Modesto Chamber of

Commerce, and the leading business publication in Stanislaus

County. For more information or advertising info call

(209) 526-9136©

Nev

er B

orin

g D

esig

n •

neve

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com

ADVERTISING I GRAPHIC DESIGN I WEB DESIGN I MARKETING I FILM & MULTIMEDIA I COMMERCIAL SIGNS

This story can also be found at www.modbee.com/workinprogress

“There’s a social aspect to these

efforts

”- Garrad Marsh

Work InModesto Chamber of Commerce

Progressa series spotlighting some of our area’s most innovative and successful companies


ri b b o n Cu T T i n G s


wellS fArgo BAnk2509 McHenry Avenue Modesto, CA 95350(209) 236-7301

Alzheimer’S AiD SoCiety700 McHenry Avenue, Suite B Modesto, CA 95350(209) 238-0538

BlACk BeAr Diner2200 Plaza Parkway Modesto, CA 95350(209) 529-1440

SADDle Creek CorporAtion3643 Finch Road Modesto, CA 95357(209) 544-7199

kriShnAmoorthi mD inC.2220 E. Orangeburg Avenue Modesto, CA 95355(209) 525-3121

A-pro pAyroll SyStemS1070 Reno Avenue Modesto, CA 95351(209) 526-8013

Quiet Confidence | Proven Excellence

1014 16th Street • Modesto, CA 95354 • (209) 521-6260GIANELLI-LAW.COM

Chad Bion YatesLitigation

BusinessEstate Planning

Eric T. NielsenBusiness TransactionsBusiness Litigation


With reference and circulating books for adults and children for free, the library is the place to go throughout the year.

Celebrating seasonal ingredients and an uncomplicated and inspired style.

monThLY CoFFee hourHosted by: Stanislaus County Free Library

monThLY mixerHosted by: Galleto Ristorante

business beFore and aFTer hours

CoffeeProvided By:

Stanislaus County Free Library staff Galletto Ristorante staff


A&n CleAningAlbert Ell5618 Coffee RoadModesto, CA 95357(209) 523-5171 ph(209) 578-5243 [email protected] Service

Brewer fAmily DentiStryAmanda Brewer1213 Coffee Road, Suite HModesto, CA 95355(209) 578-0707 ph(209) 578-1016 [email protected]

CA AlphA numeriC, inC.Dave Lopez706 15th StreetModesto, CA 95354(209) 527-7070 ph(209) 527-0144 [email protected] Machines & Supplies

JkB energyBob Hansen941 E. Monte Vista AvenueTurlock, CA 95382(209) 668-5303 ph(209) 668-5304 [email protected] Contractors

kriShnAmoorthi mD, inC.Soma Krishnamoorthi, M.D.2220 E. Orangeburg AvenueModesto, CA 95355(209) 525-3121 ph(209) 525-3124 [email protected] & Surgeons, M.D.

rooter expreSSMark Lipani1321 Rockefeller Drive, Unit D-1Ceres, CA 95307(209) 524-4364 ph(209) 537-4297 [email protected] Contractors

SoCiety for hAnDiCAppeD ChilDren & ADultSMarci Boucher1129 8th Street, Suite 101Modesto, CA 95354(209) 524-3536 ph(209) 524-1205 faxmarci@societyforhandicapped.orgwww.societyforhandicapped.orgCommunity Service Organizations

Stott outDoor ADvertiSingEric Robison1231 8th Street, Suite 710Modesto, CA 95354(209) 338-0858 ph(530) 342-0712 [email protected] Agencies

the trADe SeCretSJulia Costanza14855 Mono Way, Suite 104Sonora, CA 95370(209) 532-8100 ph(866) 204-1908 [email protected] Shows

vAlley Bio energy. llCDr. Stephen Endsley1121 K StreetModesto, CA 95354(209) 521-8008 ph(209) 521-8791 [email protected] Power Plant

velvet grill & CreAmeryKirk Smith

3250 Dale Road

Modesto, CA 95356

(209) 527-2662 ph

(209) 745-6116 fax

[email protected]

Restaurants

n e W C h a m b e rm e m b e r s

Stanislaus County Free Library1500 I Street, Modesto, CA 95354(209) 558-7800

Galletto Ristorante1101 J Street Modesto, CA 95354(209) 523-4500

2204 McHenry Avenue

Modesto, CA 95350

(209) 544-9029 ph

(209) 745-6116 fax

[email protected]

Restaurants


Prime Shine Express presents:

LAND OF OPPORTUNITY

Prime Shine Express is proud to present The Land of Opportunity. Each month this series provides a forum in which to showcase the entrepreneurial

achievements of a Stanislaus County business owner. Prime Shine Express is proud to recognize the entrepreneur’s ability to overcome obstacles and to honor

their successes in their industry and in the community.

...a series spotlighting entrepreneurial achievement LAND OF OPPORTUNITY

Chris RicciPresidentChris Ricci Presents, Inc.

Please give a brief overview about your company’s history.I launched Chris Ricci Presents in 1998 shortly after moving to Modesto. I’d been working for a concert promoter in Sacramento, and when I

left that job, my non-compete agreement meant I needed to find another city if I wanted to stay in the concert business. I’d always liked Modesto and there seemed to be a lot of opportunities here, so I took a leap of faith and started my own business. Since then, we’ve produced X Fest,

Summer Fest, the Modesto Art and Wine Festival, Tresetti’s Mardi Gras and lots of other events both here and around the country. As president, I’m a glorified general contractor. My role is primarily to weave together all

the elements necessary to produce a successful event, including sound, lighting, staging, security, marketing and of course the entertainment, in addition to coordinating with local government and our sponsors. There are times when we have up to 400 people involved, and my job is to find the right people and ensure that everyone works together to make the event successful.

Tell me about your career and professional life. What have you done in the past that has led you to where you

are now?I started booking concerts when I was at the University of San Diego. We had a budget that was designed to cover five concerts and I managed to stretch it into 20, and I was hooked immediately. After college, I worked for the Coach House nightclub chain that included the Ventura Theater and the Galaxy Theatre in Santa Ana, so I got great experience producing concerts with bands like Sublime, Reel Big Fish, Blink 182 and No Doubt. Eventually I moved to Sacramento to work for Fahn and Company, which is where I learned to produce festivals like KSFM Spring Jam and Day in the Zone, as well as club bookings.

Would you share some background that has contributed to helping you achieve your goals?

When you run your own business, self-management and a strong work ethic are absolutely key. I don’t have a boss who sets my schedule or assigns tasks for me to complete. Whether I succeed or fail is entirely up to me. I set goals for myself every day and I work hard to achieve them.

When I succeed, my company succeeds.

What accomplishments are you particularly proud of?In 1998, I produced an event called SummerFest at CSU Stanislaus. I was very proud that it was successful, partly because it was the first concert I produced on my own and partly because I financed it with money I’d borrowed from my parents, so I was glad I didn’t lose their investment! I’m also extremely proud of the growth and success of X Fest over the past 10 years, but I think the thing I’m most proud of is the life I’ve built with my wife, Kim, and our two children, Courteney and Connor.

What is the single biggest reason that you have achieved the level of success you have?Without a doubt, I owe my success to tenacity. I never give up. When I hit a road block, I find a way around it, and that almost always leads to long-term success.

Do you participate in any community outreach efforts or clubs?I’m President of CommonWealth Modesto and a member of the Modesto Rotary Club. Both are great opportunities to strengthen my connection to the community and play a small part in making Modesto the best city it can be.

What advice do you have for business people when it comes to achieving their goals?I think planning and preparation are the most important factors. It’s not enough just to have a good idea. There are plenty of good ideas floating around, but the key is to look at things from every possible angle before you leap. Figure out what hurdles you might encounter and decide how you’ll handle those situations if they arise. It’s like having the opportunity to set up your chessboard in a winning configuration before your opponent arrives. Careful thought and preparation increase your chances of success exponentially.

What do you like about doing business in the Modesto community and why do you think this is the Land of Opportunity?Modesto is a big city that behaves like a small town. We have big city advantages like shopping, great restaurants, and entertainment, but there’s also a small town atmosphere that enables us to get to know each other and become involved in the community. I think a lot of people, especially those who grew up here, take that for granted, but it’s something my wife and I really cherish.

Chris Ricci

RESTAURANT

© N

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Des

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neve

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com

FINE DINING • CORPORATE EVENTS

Lunch 11 to 3 Mon - Sat • Appetizers Starting at 4:30 • Dinner 5:15 to 10:30 1505 J Street Modesto, CA 95354 • 209.549.1101 • www.dothedewz.com


Ch a m b e r Ca L e n d a r

Ju L Y 2010

8 Coffee Hour: Streaks Location: 1421 Standiford Avenue, Suite A Time: 7:30 am – 8:30 am

10 Candidate Workshop “Nuts & Bolts” Location: Stanislaus County Nick W. Blom Salida Regional Library Time: 9:00 am – 12:00 pm

15 Mixer: DoubleTree Hotel Location: 1150 9th Street Time: 5:30 pm – 7:30 pm

au G u s T 2010

12 Coffee Hour: Grimbleby Coleman CPAs, Inc. Location: 200 W. Roseburg Avenue Time: 7:30 am – 8:30 am

19 Land Use & Transportation Location: Modesto City-County Airport Time: 7:30 am – 8:30 am

19 Mixer: Institute of Technology Location: 5601 Stoddard Road Time: 5:30 pm – 7:30 pm

20 Government Relations Council Location: Chamber Conference Room Time: 12:00 pm – 1:00 pm

24 Sexual Harassment Prevention Training Facilitated by: Katherine Boyd, Curtis Legal Group Location: Chamber Conference Room Time: 9:00 am – 11:00 am; 8:45 am registration $30 for members, $40 for potential members


Giddings, Corby, Hynes Lic. # 0144783

www.capax.com Group Health • Workers Comp • 1-800-94-CAPAX • Home Owners • Auto • Business Insurance

Taking Care of Good Employers

Just Ask.

FUNNY, IT DOESN’T LOOK LIKE A DOCTOR’S OFFICE.

Announcing A new wAy to connect witH your doctor. Many of your records such

as recent immunizations, future appointments, and many lab results can all be accessed

online. And, these days, that’s just about anywhere. You can even e-mail your child’s

doctor. Just another way that we at Kaiser Permanente help you to live well and thrive.

To learn more, go to kp.org/centralvalley.

ProgressMag_Sep-Dec09_8.25x11.25.indd 1 8/19/09 4:29:22 PM

progress magazine july 2010

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