Presented by:Carolyn EagenConsultant

Top Talent. Remarkable Results.

AUTHENTIC COMMUNICATION

A substantial portion of our communication is non verbalOften we communicate in non verbal ways using groups of behaviors.

Facial expression Gestures Body Language and Posture Eye Gaze Appearance

  We are judged by… We judge others by…

Who What When Where How

Communication is…verbal and non-verbal

We interpret the message and make inferences (often conclusions)  based on our

observations and experiences with communication processes

Quality Communication…Why?

Reduces conflict

Helps in achieving goals

Strengthens relationships

Improves job Satisfaction

Helps to save time

Easy promotions/negotiations

Your reality may not be their perception

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DRAW YOUR IMPRESSION OF YOUR PROFILE BELOW!Each pair of Omnia columns measures a preferred behavioral trait (level of assertiveness, communication/thinking style, pace and need for structure). As one column in the pair rises, the other falls. Fill in a maximum of 6 blocks per pair. The column with the most blocks is the preferred behavioral tendency within that pair.

Top Talent. Remarkable Results.

Level of Competiveness

“Me” Oriented

Assertive

Self Starting

Enjoys a challenge

“We” Oriented

Collaborative

Helpful

Prefers stable salary/guaranteed

hours

Natural/Preferred Communication Style

Socially assertive

Good at developing instant rapport

Needs recognition

Intuitive decision maker

Analytical / Thinker

Good listener and observer

Wants proof and answers

Objective decision maker

Pace and Adaptability

Likes Variety

Multi-tasking

Handles interruptions and changes

easily

Can get bored with too much

predictability

Likes Routine

Methodical

Prefers to do one thing at a time

Stressed with last minute changes

Need for Structure

Likes Independence

Decisive

Delegates comfortably

Resilient to rejection and criticism

Likes Structure/Guidelines

Detailed oriented / accurate

Cooperative

Reluctant delegator

Facilitating Authentic Communication

Observation

• When you _____

Feeling

• Are you feeling ____

Need

• Because you need ____

Request

• Would you like me to _____

Putting it all together

Elements of Authentic Communication

Take responsibilityBe clearListenTell the truth/work with factsDon’t over-generalizeBe consistentPersonal Inventory

Top Talent. Remarkable Results.

Your People. Discover Them. Understand Them. Evolve Them.

For more information, contact

Carolyn Eagen, ConsultantDirect : 813-280-3030 ceagen@omniagroup.com

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