carolyn henry_cv

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Carolyn Henry Curriculum Vitae 1/5 PROFILE Carolyn Julie Henry Contact Details Nationality [email protected] +27 82 920 1042 South African Education 1997 1998 1995 1997 Post Graduate Diploma in Human Resources Management (PDMHR) Wits Business School Bachelor of Commerce (BCom) in Industrial Psychology and Business Management through UNISA Professional training 2014 2011 2008 2007 2006 2006 2001 2000 1998 MeyersBriggs Type Indicator (MBTI) Certification Programme Herrmann Brain Dominance Instrument (HBDI) Certification Programme Coactive Coaching Course Building Commercial Capabilities Project Management People Management Skills Passion for People Fundamental Consulting Skills Presentation Skills Facilitation Skills Software Tools MS Office, MS Project Languages Native language: English Employment History iFlourish 2Connect Mondelēz International Deloitte July 2015 current July 2015 current June 2006 – June 2015 October 2012 – Current (Kraft Foods changed its name to Mondelēz) 2010 – September 2012 (Kraft Foods acquired Cadbury) June 2006 – 2010 (Cadbury SA) January 1999 – June 2006

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Page 1: Carolyn Henry_CV

Carolyn  Henry  Curriculum  Vitae            1/5  

PROFILE    

Carolyn  Julie  Henry                                                      

Contact  Details    Nationality  

[email protected]    

+27  82  920  1042  

South  African  

Education   1997  -­  1998  

 

1995  -­  1997  

 

Post  Graduate  Diploma  in  Human  Resources  Management  (PDM-­HR)  -­  Wits  Business  School  

 Bachelor  of  Commerce  (BCom)  in  Industrial  Psychology  and  Business  Management  through  UNISA  

Professional  training   2014    

2011    

2008  

2007  

2006  

2006  

2001  

2000  

1998  

Meyers-­Briggs  Type  Indicator  (MBTI)  Certification  Programme  

Herrmann  Brain  Dominance  Instrument  (HBDI)  Certification  Programme  

Co-­active  Coaching  Course  

Building  Commercial  Capabilities  

Project  Management  

People  Management  Skills  -­  Passion  for  People    

Fundamental  Consulting  Skills  

Presentation  Skills  

Facilitation  Skills  

Software  Tools   MS  Office,  MS  Project  

Languages     Native  language:  English  

Employment  History    

iFlourish  

2Connect  

Mondelēz  International  

 

 

 

 

Deloitte  

July  2015  -­  current  

July  2015  -­  current  

June  2006  –  June  2015  

October  2012  –  Current  (Kraft  Foods  changed  its  name  to  Mondelēz)  

2010  –  September  2012  (Kraft  Foods  acquired  Cadbury)  

June  2006  –  2010  (Cadbury  SA)  

January  1999  –  June  2006  

 

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Carolyn  Henry  Curriculum  Vitae    2/5  

Current  experience  at  2Connect  &  iFlourish  

July  2015  –  current  

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

July  2015  –  current  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Director  of  iFlourish  (Pty)  Ltd  

Carolyn  started  iFlourish  to  make  a  difference  in  South  Africa  by  having  an  impact  in  supporting  and  growing  talent,  so  that  they  can  be  at  their  best  and  can  flourish.  

The  approach  of  iFlourish  is  to  identify  where  value  and  support  can  be  provided  to  an  organisation  to  grow  their  talent,  so  it’s  customised  to  meet  your  need.  

iFlourish  has  a  key  differentiator  to  other  training  or  coaching  companies  as  it  utilizes  a  Thinking  style  assessment  tool  called  the  Herrmann  Brain  Dominance  Instrument  (HBDI).  The  assessment  findings  are  incorporated  into  coaching  sessions,  which  are  provided  to  ensure  personal  reflection  and  growth.  

iFlourish  has  a  mixture  of  clients  i.e.  One  client  is  in  the  FMCG  industry  and  the  focus  is  on  supporting  their  graduates  with  adapting  to  the  corporate  working  environment,  in  addition  the  Line  managers  are  provided  coaching  to  develop  themselves  personally  and  assist  them  with  coaching  their  graduates.    Another  client  is  a  Trading  Business  that  wants  to  take  their  organisation  to  the  next  level  using  HBDI.  This  has  been  done  through  designing  and  facilitating  team  sessions  and  one-­on-­one  coaching  sessions  with  employee’s.  

 

Associate  for  2Connect  Consulting  company  

Carolyn  is  an  associate  for  a  small  consulting  company  called  2Connect.  She  works  on  adhoc  projects  with  them,  key  deliverables  have  been:  

•   Employee  Value  Proposition  Project  for  a  Global  Financial  company.  Identifying  what  the  companies  EVP  is  and  proposing  a  journey  plan  on  how  to  grow  the  companies  desired  EVP.  

•   Talent  Management  Project  for  a  Global  Financial  company.  Reviewed  their  current  practices  and  processes  and  created  a  framework  for  them  to  implement  going  forward.  Coached  the  Human  resource  teams  to  drive  Talent  sessions.  

•   Facilitated  a  Team  Strategy  session  for  an  Insurance  company.  Facilitated  a  virtual  team  coming  together  for  the  first  time  to  build  relationships  and  create  ways  of  working  elements.  

•   Designed  and  facilitated  a  Team  session  for  a  Human  Resources  Department  at  a  FMCG  company  to  improve  their  ways  of  working.  

 

 

     

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Carolyn  Henry  Curriculum  Vitae    3/5  

Experience  at  Cadbury  /  Kraft  Foods  /  Mondelēz  International  

Jan  2014  –  June  2015  

 

 

 

 

 

 

   

 

 

 

 

 

 

June  2013  –  Dec  2014  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change,  Culture  and  Transformation  HR  Manager  for  EEMEA  

Was  in  a  regional  role  for  EEMEA  (Eastern  Europe  and  Middle  East  and  Africa).  Responsibilities  lay  across  the  following  countries  -­  Russia,  Turkey,  UAE  and  Saudi  Arabia,  Morocco,  Nigeria  and  Ghana,  Southern  Africa  and  Central  East  Africa,  Ukraine  and  Eastern  New  markets,  Egypt,  Lebanon  and  Algeria.  

Carolyn  facilitated  the  change  and  transformation  elements  within  the  Global  Mondelēz  International  Transformation  project  for  EEMEA  region  specifically.  She  designed  and  implemented  a  change  plan  to  ensure  the  successful  implementation  of  a  new  Organisational  Model.  This  involved  her  working  closely  with  Leaders  from  across  the  region,  and  set  up  networks  to  keep  close  to  the  business.  

Due  to  the  Mondelēz  Transformation  which  began  half  way  through  2014,  Carolyn  focused  on  specific  change  interventions  to  support  the  implementation,  and  developed  and  embedded  the  Mondelēz  Culture  across  the  region.  

 

Talent  and  Organisational  Effectiveness  Manager  for  EEMEA  

Carolyn  was  in  a  Regional  Talent  and  Organisational  Effectiveness  role  for  EEMEA  (Eastern  Europe  and  Middle  East  and  Africa).  Responsibilities  lay  across  the  following  countries  -­  Russia,  Turkey,  UAE  and  Saudi  Arabia,  Morocco,  Nigeria  and  Ghana,  Southern  Africa  and  Central  East  Africa,  Ukraine  and  Eastern  New  markets,  Egypt,  Lebanon  and  Algeria.  

Carolyn  worked  closely  with  the  Global  Mondelēz  International  Directors  for  T&OE  to  develop  initiatives  and  deliver  the  Global  T&OE  strategy  across  the  EEMEA  region.  

Drove  the  Performance  Management  system,  process  and  philosophy  within  the  region.  Ensuring  the  yearly  cycle  of  performance  management  was  followed  and  all  managers  and  colleagues  were  skilled  in  the  process  and  conversations.  This  involved  driving  communication  and  designing  and  rolling  out  refresher  training  when  required.  

Identified  and  delivered  Learning  and  Development  initiatives  and  programmes  across  the  region.  Included  in  this  was  arranging  Leadership  programmes  for  the  talent  population  across  the  region.  An  example  of  this  was  rolling  out  one  of  the  Global  Mondelēz  Leadership  core  programmes  called  Leadership  for  Performance  –  where  18  colleagues  from  across  the  EEMEA  region  were  selected  and  invited  to  participate  in  a  9-­month  programme.  Carolyn  was  key  in  arranging  the  programme  from  start  to  finish.  

Rolled  out  global  cultural  and  change  management  initiatives  to  drive  engagement  across  the  region.  Such  as  engagement  surveys  and  developed  Change  management  skills  in  the  region.  Half  way  through  2014  a  huge  Mondelēz  International  Transformation  project  kicked  off  due  to  the  Operating  Model  changing  for  the  business,  

The  role  required  Carolyn  to  travel  into  the  Markets,  and  she  used  various  technologies  to  engage  with  colleagues  across  the  region  from  her  location  in  Johannesburg.  

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June  2012  –  May  2013  

 

 

 

 

 

 

 

 

March  2010  -­  June  2012  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Carolyn  established  key  networks  within  the  region  to  roll  out  initiatives  in  the  multiple  countries.  Stakeholder  relationships  were  key  to  the  success  of  this  model  as  the  geographic  spread  is  very  large.  

 

Change  Management  Lead  Catalyst  programme  

Carolyn  moved  out  of  the  Southern  Africa  business  into  a  Regional  programme  role  –  Change  Management  lead  for  a  programme  called  Catalyst.  Catalyst’s  objective  was  to  implementing  SAP  across  the  Kraft  Food  businesses  in  13  countries,  which  all  went  successfully  live  simultaneously  in  April  2013.  

Vast  experience  working  with  senior  management,  Carolyn  worked  closely  with  Senior  leaders  across  13  countries  when  rolling  out  SAP.  

Built  a  network  of  change  agents  across  the  13  countries  to  deliver  change  management  activities  through  the  implementation.  

 

Head  of  Talent  and  Organisational  Effectiveness  Southern  Africa  

Head  of  Organisational  Effectiveness  Southern  Africa  

Carolyn  led  a  highly  respected  Talent  and  Organisational  Effectiveness  team  which  received  focus  at  a  Board  level.  Carolyn  ran  1-­on-­1  and  team  sessions  at  the  Board  level,  and  one  level  below  with  the  senior  management  to  focus  on  the  needs  at  that  time.  She  arranged  a  quarterly  forum  where  approximately  60  of  the  senior  management  got  together  to  discuss  Business  Performance  and  key  T&OE  topics.  

Carolyn  provided  change  management  support  to  key  initiatives  and  projects  that  had  an  impact  on  the  organisation  and  the  way  we  work  together.    

Assessed  change  readiness  and  change  integration  needs  and  designed  appropriate  interventions  to  ensure  the  organisation  was  mobilised  around  the  change  and  that  the  required  results  were  achieved  in  line  with  our  business  objectives  and  Leadership  Imperatives.  This  involved  doing  surveys  within  teams  to  identify  the  problem  areas  and  then  feeding  this  back  to  the  teams  and  working  closely  with  them  to  action  plan  their  way  forward.    Partnered  with  the  Line  Managers,  HR  Business  Partners  and  T&OE  colleagues,  providing  them  with  change  expertise  and  practical  support  (i.e.  Recruitment  assistance,  Performance  Management  training,  support  for  colleagues  using  HR  systems).  Built  strong  relationships  through  these  partnerships  with  key  stakeholders.    Assisted  with  the  design  and  delivery  of  Organisational  development  initiatives,  including  training  /  facilitation  of  various  development  programmes  and  the  facilitation  of  workshops,  such  as  our  Managing  for  Impact  internal  manager  programme,  which  incorporates  the  HBDI  assessment.      Responsible  for  planning  the  capability  schedule  for  training  programmes  and  coordinating  the  delegates  and  logistics  for  the  programmes.  Liaised  and  managed  internal  and  external  training  providers.  

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February  2008  -­  February  2010  

 

 

 

 

     

June  2006  –  January  2008  

 

 

 

 Conducted  research,  analysis  and  started  implementation  of  a  culture  programme  as  the  Project  lead.  The  programme  drove  engagement  and  increased  retention  within  the  organisation.    

OD  and  Capability  Manager  Customised  training  material  to  meet  global  organisation  specific  needs.  Also  custom  designed  Team  building  sessions  around  the  needs  of  the  team  requesting  the  session.    Arranged  and  delivered  core  Cadbury  Training  Programmes  focused  on  Management  development  and  growth.    Launched  the  Graduate  Recruitment  Programme  at  Cadbury  South  Africa  using  the  Cadbury  Global  Graduate  Assessment  tools.  

 

OD  and  Change  Integration  Manager  

Change  Integration  Manager    Assisted  with  Organisational  design  work  and  change  management  support  in  restructuring  activities  in  the  Port  Elizabeth,  Swaziland  and  Kenya  factories.      Delivered  core  Cadbury  Training  Programmes  focused  on  Management  development  and  growth.    

Professional  Consultancy  Experience  at  Deloitte  Consulting  

January  1999  –  June  2006  

Change  Management  Consultant  

  Carolyn  managed  the  change  portion  of  work  on  various  ERP  (system)  projects  and  has  significant  experience  in  designing  and  delivering  change  management  activities.  Such  as:  

•   Leadership  development  and  alignment,    

•   Communication  and  Stakeholder  enrolment,    

•   Organisational  Development  in  terms  of  clarifying  changes  in  roles  and  communicating  this  to  the  affected  individuals.  

Carolyn  was  involved  in  various  industries  such  as  Manufacturing,  Mining,  Public  Sector  and  Financial  Services.  

Key  clients  included  Sasol,  Barclays  and  Nampak.  Carolyn  was  also  based  in  London  and  the  key  clients  there  were  ABN  AMRO  and  Haringey  Council.  Carolyn  gained  experience  in  building  stakeholder  relationships  in  a  professional  manner,  and  experience  in  working  within  different  cultures.  

More  detail  of  what  was  focused  on  at  each  project  is  available  if  required,  in  the  7,5  years  Carolyn  worked  for  Deloitte  Consulting  she  worked  on  just  over  20  projects.