performance management system within the framework of human resources management for the leaders of...
TRANSCRIPT
Performance management system within the framework of human resources
management for the leaders of the public education institutions in Szolnok County
Town, Hungary
László Molnár
Warsaw, 29-30 September 2011
Session 3.3: Impact of leaders on installing a result-oriented culture
Institutional policies/Management policies in Szolnok
The political and professional responsibilities of the town as a provider of services
Features of the public education system
Leaders as key players in the achievement of their institution’s excellence
The systematised support of the management efficiency of institution leaders: the Human
Handbook
The foundation of up-to-date human resources management on a municipal level
The personal qualities of institution leaders as a guarantee
Retaining and improving customer satisfaction with the public
education system
Areas covered in the Human Handbook
Human resources management
Workforce management
Workforce planning
Operational workforce management
Performance management
Incentive system
Personnel development
Collaborationbetween employer and employee
Training and education
”Committee of Public Sector Employees”
Trade union
Inner communication
Hu
man
con
trol
lin
g
integrated IT
system
Career development
Participation in process development
Development of organisational culture
Organisational development
Jobs /competencies
Performance management system (PMS)
The first element in the system: 360 degree feedback
its aim its set of 16 criteria the evaluators time frames SMART relations
The second element in the system: two-pronged evaluation
1. Developmental goals: PMS related to SMART goals objectives participants three pillars methodology evaluation category time frames
2. Standard responsibilities of institution leaders
Required professional competencies in PMS
1. strategic planning and implementation
2. operational management
3. „good landlord”
4. customer focus
Required personal competencies in PMS
1. Managerial skills problem resolution openness to new ideas communication skills team work
2. Motivation performance-orientatedness commitment
3. Attitude responsibility
behaviour at workplace
Requirements for PMS
compliance with the law
„user-friendliness”
measurable outcomes
opportunities for development
HR methods in support of improved performance of institution leaders
Motivation
PMS relations
payment cannot decrease
must reflect • performance and
• the complexity of the institution
rewards and sanctions
financial and non-financial incentives
Development of personal competencies
„knowledge club”
benchmarking
specialised library for institution leaders
coaching – training sessions
field trips
Selection of new institution leaders
application, professional evaluation of candidates
assessment of personal competencies
consideration of stakeholders’ opinions
decision made by the Council
conscious integration
the creation of a performance-oriented culture
Expected result:
„Most quality programs fail for one or two reasons. They have system without passion, or passion without system.”(Tom Peters)
Contact details:Dr. Mária Kállai Vice Mayor of SzolnokEmail: [email protected]: 00 36 56 503 433Mobile: 00 36 20 772 1373
Dr. Ildikó SebestyénCity Director of SzolnokEmail: [email protected]: 00 36 56 503 440Mobile: 00 36 20 455 5611
László Molnár Principal of Varga Katalin Secondary School, SzolnokEmail: [email protected]: 00 36 56 512 240Mobile: 00 36 20 435 9418