My Current Resume 2015-hp

Download My Current Resume 2015-hp

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Reginald O. Terry, CHIA 2201 Chautauqua Drive Apt B Durham, NC Phone: (919)519-0360 rgg1016@yahoo.comHospitality Management ProfileHighly motivated, creative and results-driven professional with extensive experience in the Hospitality Industry. Strong knowledge of social media tools, as well as robust computer skills, which include proficiency in Word, spreadsheets, graphics and applications. Exemplary writing and verbal communication skills, detail oriented and able to multi-task. Excellent inter-personal and leadership skills. Stellar trouble-shooting and problem-solving abilities. ______________________________________________________________________________Education: North Carolina Central University Durham, NC Bachelor of Science, Hospitality and Tourism Administration Dec.12, 2015 Durham Technical Community College Durham, NC Associates in Applied Science, Business Administration May 30, 2012

Relevant Experience

NCCU Dining Services Student Catering Manager Durham, NC October 2015- Present

Work consistently with catering department on operation and execution of events. Respond to customer inquiries in accurate and timely manner. Prepare comprehensive catering order form according to clients requirements and interests. Coordinate and manage catering operations to assure quality services. Oversee food preparation, transportation and set-up activities to ensure successful event. Adhere to sanitation and safety standards.

Durham Bulls Athletic Park Group Area Host Durham, NC April 2013- August 2015 Assisted with ensuring group placement in the ballpark Monitored group areas for suspicious activity Worked within teams and individually

Durham Convention Center Marketing Intern Durham, NC May 2013- August 2013 Assisted with daily procedures of the convention center Managed phones, workplace emails, customer service Assisted with proposal & contract writing

Carolina Ale House Server Durham, NC February 2008- July 2009 Processed food and beverage orders for guests Ensured orders were complete and guests enjoyed their experience Handled cash and credit card transactions for guests Worked with a team to ensure guest satisfaction Ruby Tuesdays Server Durham, NC February 2002- February 2008

Processed food and beverage orders for guests Ensured orders were complete and guests enjoy their experience Handled cash and credit card transactions for guests Train and develop new employees for company Worked in a team environment to ensure guest satisfaction

Lone Star Steakhouse Server Durham, NC March 1998-January 2001 Processed food and drink orders for guests Ensured complete orders before taking out to guests Handled cash and credit card transactions Worked in team environment to ensure customer satisfaction Pizza Hut Shift Manager Roxboro, NC January 1997-March 1998 Assisted with food preparations for guests Handled cash and credit card transactions Assisted with food inventory and cost control Managed crew of 5-10 employees a night

Certifications and AwardsServSafe Certification- November 2013 Purchasing- March 2014 Bar and Beverage Management- April 2014 Customer Service- April 2014 Human Resource Management- 2015Certification in Hotel Industry Analytics- 2015


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