measuring recruiting agency performance

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You may not engage recruiting agencies often but when you do it is probably costly. Did you know that an average of $8 billion * are spent on agency fees annually by organizations trying to fill critical roles? Despite the fact that agency recruiting makes up a small piece of your recruiting needs, that small piece is still significant. Because of this, tracking and measuring performance of this spend is critical. And, managing the previously unmanaged can be difficult. So where do you begin? ESTABLISH & MEASURE LEADING INDICATORS OF SUCCESS 1 BOUNTYJOBS | 2017 ü Identify early indicators of success and flag underperforming roles or agencies early ü Use this as a mechanism to identify and resolve issues as they arise COLLECT VALUABLE DATA ü Gain better alignment which will in turn help facilitate better quality results ü Set your baseline for current and future engagements *Source: 2013 Staffing Industry Analyst Survey This critical step allows you to: BEST PRACTICE GUIDE FOR MEASURING RECRUITING AGENCY PERFORMANCE

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Page 1: MEASURING RECRUITING AGENCY PERFORMANCE

You may not engage recruiting agencies often but when you do it isprobably costly. Did you know that an average of $8 billion* are spent onagency fees annually by organizations trying to fill critical roles? Despitethe fact that agency recruiting makes up a small piece of your recruitingneeds, that small piece is still significant. Because of this, tracking andmeasuring performance of this spend is critical. And, managing thepreviously unmanaged can be difficult. Sowhere do you begin?

ESTABLISH & MEASURE LEADING INDICATORS OF SUCCESS

1 BOUNTYJOBS | 2017

ü Identify early indicators of success and

flag underperforming roles or agencies

early

ü Use this as a mechanism to identify

and resolve issues as they arise

COLLECT VALUABLE DATA

ü Gain better alignment which will in

turn help facilitate better quality

results

ü Set your baseline for current and

future engagements

*Source: 2013 Staffing Industry Analyst Survey

This critical step allows you to:

BESTPRACTICEGUIDEFOR

MEASURINGRECRUITING AGENCY

PERFORMANCE

Page 2: MEASURING RECRUITING AGENCY PERFORMANCE

BOUNTYJOBS | 2017 2

COMMUNICATE OUT KEY PERFORMANCE INDICATORS

You invest in recruiting agencies to help fill roles critical to yourorganization’s success. We help you make the most of that investment withan easy and cost effective solution.

LET’S TALK! Click here to schedule a demo or call at (212) 660-3960

Help your team track and evaluate success by socializing your KPIs and share these KPIs with the business as well. Most successful organizations use the following key metrics:

ü Time it takes to fill a position

ü Interview rate

ü Cost of hire

ü Quality of hire

ü Service experience

ü Spend

Follow an iterative approach and revisit your strategy periodically with the metrics in hand. Depending on the size of your organization you may choose to review strategy and results quarterly or annually.

While most companies already have these KPIs in place for other parts of human resources operations, following them for agency engagement will allow you to increase efficiency and performance when collaborating with agencies in sourcing those hard to fill or critical roles.

However, if you don’t currently have a way to easily track these critical performance indicators, check out the solution BountyJobs offers. Our agency collaboration tool will let you:

ü Extend your recruiting reach through a

marketplace of agencies

ü Track investment, manage & measure

your vendors

ü Collaborate efficiently

ü Maintain control & compliance

ü Integrate seamlessly with your ATS with

little to no help form IT