manager and management.ppt
TRANSCRIPT
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Chapter 1 1
Managers andManagers and
ManagementManagement
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Chapter 1 2
Learning OutcomesLearning Outcomes
Describe the difference between managers
and operatives
Define the term management
Compare efficiency and effectiveness
Describe the four management processes Discuss the three levels of managers
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Chapter 1 3
Learning OutcomesLearning Outcomes
Review the essential roles of management
Learn whether the managers job is generic
Analyze four skills of successful managers
Describe the value of studying management
Learn how humanities and social science
courses are relevant to management
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Chapter 1 4
tructure !eople
A
"oals
#
Common Characteristics
of Organizations
Common Characteristics
of Organizations
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Chapter 1 5
$iddle
$anagers
%irst&Line
$anagers
'perative (mployees
)op$anagers
The Levels of an OrganizationThe Levels of an Organization
upervise
'thers
*orkon +obs
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Chapter 1 6
"oals
Low
*aste
,igh
Attainment
$eans
(fficiency
(nds
(ffectiveness
How Do We DeneHow Do We Dene
Management?Management?
Resource-sage
"oalAttainm
ent
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Chapter 1 7
!lanning
The Processof Management
Controlling
'rganizing
Leading
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Chapter 1 8
.nformational.nformational
DecisionalDecisional
.nterpersonal.nterpersonal
The oles ofThe oles of
ManagementManagement
The MintzbergThe Mintzberg
StudiesStudies
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Chapter 1 9
!s The Manager"s!s The Manager"s#o$ %niversal?#o$ %niversal?
Level in theLevel in the
OrganizationOrganization
Prot &ersusProt &ersus
'on(Prot'on(Prot
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Chapter 1 10
The oles That Managers Pla)The oles That Managers Pla)
,igh
$oderate
Low
.mportance
pokesperson Resource Allocator
(ntrepreneur
%igurehead
Leader
Liaison/ $onitor
Disturbance ,andler
0egotiator
Disseminator (ntrepreneur
mall %irms Large %irms
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Chapter 8 11
Contem*orar)Contem*orar)
Management !ssuesManagement !ssuesContem*orar)Contem*orar)
Management !ssuesManagement !ssues
DecisionDecision
MakingMaking
DecisionDecision
MakingMaking
HandlingHandling
ChangeChange
HandlingHandling
ChangeChange
NationalNational
BordersBorders
NationalNational
BordersBorders
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Chapter 1 12
!nter*ersonal!nter*ersonalConce*tualConce*tual
TechnicalTechnical PoliticalPolitical
+eneral Management ,-ills+eneral Management ,-ills
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Chapter 1 13
,*ecic Management,*ecic Management
,-ills,-ills ,andling conflicts
$otivating employees
olving problems
,andling information
"rowing and developing
Controlling the environment
'rganizing and coordinating
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Chapter 1 14
Management Com*etenciesManagement Com*etencies
.nitiate and implement change and improvement
$onitor/ maintain/ and improve delivery
$onitor and control the use of resources
Allocate resources effectively
Recruit and select personnel
$anagement Charter .nitiative 1$C.2
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Chapter 1 15
Management Com*etenciesManagement Com*etencies
Develop teams/ individuals/ and self
!lan/ allocate/ and evaluate work
Create/ maintain/ and enhance relationships
eek/ evaluate/ and organize information
(3change business information
$anagement Charter .nitiative 1$C.2
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Chapter 1 16
Management !ssuesManagement !ssues
)he .mportance)he .mportance
of $anagementof $anagement)he tudy)he tudy
of $anagementof $anagement
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Chapter 1 17
Management andManagement and
Other Disci*linesOther Disci*lines Anthropology
(conomics
!hilosophy
!sychology
ociology
!olitical cience