productivity and quality management.ppt

8/10/2019 Productivity and Quality Management.ppt

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Productivity expresses the relationship betweenthe outputs from a system and the inputswhich go in its creation.

Productivity= OutputInput

Efficiency=Actual OutputStd Output


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Productivity means thebalance between all factorsof production that will give

the greater output for thesmallest effort.

- Peter Drucker


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Better utilization of resourcesHigher employee remuneration

Enhanced goodwill

Set standards for smaller firms

Cost reduction

Higher Profitability


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Financial stability

Export Promotion

Revenue to Government

Better returns to shareholdersHigher credit rating

Face competition


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Employees

EDUCATION

C

A

P

A

C

I

T

Y

Level of technology

Co-ordination


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WORK ENVIRONMENT

PLANNING

UNITY OF COMMAND

SPAN OF CONTROL


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labour, land, capital

Single Factor

Human and Technical factors

Total Factor

Sales Revenue Material Costs

Added Value


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Labour Productivity Outputno. of man hours

20,000/50*100

Capital Productivity Value of OutputCapital 20,000/700000

Land Productivity Total OutputArea of land

2000/5000

MachineProductivity

Total OutputMachine hrs

2000/400


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PERT & CPM

Quality Circles

Value Engineering

Operations Research

Work Simplification

Ergonomics

Job enrichment

Job Enlargement


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IMPROVE PRODUCTIVITY TO REDUCE

COSTHuman base Technological Base

Labour participation Material handling

Effective communication Layout of machines

Mutual trust and cooperation Inspection

Positive /constructive approachto trade unions

Planning of production

Rationalization Cheaper better substitutes

Incentive schemes Standardization of work

Welfare faculties

Training facilities

Provisions of inputs

Maintenance


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Conduct seminarsPeriodic survey-productivity survey

Literature-monthly and quarterly journalsLibrary-at New Delhi-information in electronic and paper

formatProductivity consciousness-9 regional directorate

Guidance to industrial units-efficient utilization of fuel andheat

Supports Asian Productivity OrganizationForeign Delegates-experts to give lectures on improvement

Send Delegates Abroad-sponsored by NPCProductivity councils-at industrial levelsProductivity committee-at plant level


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Problems

So

lutions


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Problems

Solutions


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QUALITY CIRCLES (Q.C.)

Operational mechanism of Q.C. is for quality improvement & isbased on Cause & Effect analysis

It was 1stpresented by Prof. Keoru Ishikawa of University of Tokyoin 1950.

The diagram given by him is called Cause & Effect Diagram (C & E)or Fish Bone Diagram (F.B)

C & E Diagram is a picture of lines & symbols designed to representa relationship between the net result and the causes responsible forinferior quality

The deficiencies can be in either of 4Ms Men, Material, Machineor Method

The Q.C. members have to study them properly for suitableremedial measures


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QUALITY CIRCLES (Q.C.)

Provides a new role of advisor to management & also permitsworkers & traditional trade unions to bring about changes in theleadership style

The concept of Q.C. is being experimented in various servicesectors & Professional bodies

Q.C. movement was started by BHEL, Hyderabad & also the 1stQ.C.was established in the year 1980 at BHEL only in India

1stgovernment department to introduce was CPWD

At present, there 200 enterprises & more than 105 industrial unitsSome obstacles faced in implementation are:

conservative attitude of management

Lack of internal communication facilities, etc.


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ISO-9000

What is it?

How many countries have adopted it?

Why it is preferred?

What it consists of?

What is the registration procedure?


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ISO-14000


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ISO-14000

What are the main areas which ISO 14000 looks

into?

Organizational Evaluation:

Environmental Management System Standard

Environmental Auditing Standards

Environmental Performance Evaluation Standards

Product Evaluation:

Environmental Labeling Standards

Life Cycle Assessment

Environmental Aspects in Product Standards


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PRESENTED BY:

Ranjita Chatterjee 06

Tanvi karvat 22

Nirali Parekh 30

Mayuri Punamiya 36

Nisha Seth 44

productivity and quality management.ppt

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