Intermodal transport performance quality standards

prof. Ramunas Palsaitis Vilnius Gediminas Technical University Lithuania

Multimodal ITS

� Multimodal,intermodal, combined transport –place in the IT system?

� Benefits of transport services?

System

� Webster’s New World Dictionary

� System - a set or arrangement of things so related or connected as form, a unity or organic whole;

� System - a set of facts, principles,etc. classified or arranged in regular, orderly form so as to show a logic plan linking the various parts

Benefits for stakeholders in intermodal transport

STAKEHOLDER EXPECTED BENEFITS

(Inland) shipping companies Development of a new product and entering of new ma rkets (earnings & employment).

Existing shippers Lower transport costs, more transport opportunities /alternatives, greater reliability and safety.

Potential (new) shippers Better access to market, opening up of new markets, more transport opportunities/ alternatives, lower transport costs.

Railways A potential growth market and segments where compet ition with road transport can succeed.

Road haulage industry Improved economics, greater flexibility for crew op erations (within constraints of prevailing driving and resting regulations).

Forwarding industry Greater range of transport opportunities/alternativ es, lower costs (earnings & employment)

Intermodal transport operators (MTO's)

Improved economics, more transport alternatives, lo wer costs (earnings & employment).

Authorities, policy makers(the society at large)

Additional transport opportunities/alternatives, en abling limitation/ control of traffic congestion and dangers, emission of hazardo us materials, and energy use. Increased competition, offering cost-effectiveness (and accelerated introduction of market principles).

After analyze of 30 documents multimodal transport qu ality criteria‘swere named as important.

Criteria mentioned in documents

0 2 4 6 8 10 12

SpeedResponsibility

PlanningAccessibility

BillingLiability

Handling timeFrequency

DocumentationFlexibility

Safety, securityAv. capacity

After-sale serviceLead-time

PunctualityReliability

Rolling StockInformation

Source: VGTU, 2009

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Main challenges to overcome

� Systematic approach to the ITS � Co-ordination� Proper information provision� Operations and service standardisation � Investments into infrastructure� Competence� Willingnes to create ITS

� Altogether European Committee for standardization published 14 standards related to transport – logistics services

� 6 standards are directly related with the intermodal transport

CEN/TC 320- Published standards (I)

�� CEN/TR 14310:2002 CEN/TR 14310:2002 Freight transportation services Freight transportation services

-- Declaration and reporting of environmental Declaration and reporting of environmental

performance in freight transport chains performance in freight transport chains

�� EN 12507:2005 EN 12507:2005 Transportation services Transportation services -- Guidance Guidance

notes on the application of EN ISO 9001:2000 to the notes on the application of EN ISO 9001:2000 to the

road transportation, storage, distribution and road transportation, storage, distribution and

railway goods industries railway goods industries

�� EN 12798:2007 EN 12798:2007 Transport Quality Management Transport Quality Management

System System -- Road, Rail and Inland navigation transport Road, Rail and Inland navigation transport

-- Quality management system requirements to Quality management system requirements to

supplement EN ISO 9001 for the transport of supplement EN ISO 9001 for the transport of

dangerous goods with regard to safety dangerous goods with regard to safety

CEN/TC 320- Published standards (II)

� EN 13011:2000 Transportation services - Good transport chains - System for declaration of performance conditions

� EN 13876:2002 Transport - Logistics and Services -Goods transport chains - Code of practice for the provision of cargo transport services

� EN 15696:2008 Self storage - Specification for self storage services

� What reasons that standards are not implemented in any supply chain?

� Monopoly in the market?

� Professionl competence?

Professional competence

� The big logistics service providers have highly trained and educated professionals who can provide proper quality intermodal transport service.

� The biggest danger to the service quality can create small and medium size enterprises (SMEs ) if they will be incorporated into intermodal transportation process.

� One of the main reasons – low SMEs managers professional competence.

Source – ISIC project Final report

Standardization needs for intermodal transport termi nals

Thank you for your attention!Thank you for your attention!

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