Industrial Relations

Prepared for:

Dr. Md. Hasanath Ali.

(Course Instructor)

Associate Professor

Institute of Business Administration

University of Rajshahi

Rajshahi.

Group – A

H&H (Bangladesh) Ltd. is a public limited marketing company.It has head office at Chittagong and business throughout thecountry. The company was nationalized after Liberation andbecame a subsidiary company of R.T. Corporation in 1976.Since then, the General Manager has been appointed by theR.T. Corporation.

In 1984,the General Manager Mr. X died by a massive heartattack staying at the company's rest house away from hisfamily. At the same time Mr. Y a senior executive of the R.T.Corporation was with Mr. X at the rest house. When Mr. Xdied, immediately the R.T. Corporation appointed Mr. Y as theGeneral Manager of the company.

When Mr. Y went to assume his assignment as GeneralManager of the company, the employees at the instigation ofthe union, would not let him take office. They assaulted andremoved him from the office, also alleged that he wasresponsible for Mr. X death. Further, they claimed, no"outsider" can be the General Manager; he must be from thecompany's senior executives.

The corporation makes three member Department OF Inquiryto testify the assault on Mr. Y but it adjourns for lack ofevidence. Then they again institute a criminal case against theunion leaders but this also dismiss for lack of witness.

1. The employees of H & H (Bangladesh) Ltd. wants the top levelmanagement is controlled by their own people.

2. The employees of H & H (Bangladesh) Ltd. not allow theoutsider to take the post of general manager.

3. H & H (Bangladesh) Ltd. protest, because the R.T.Corporation breaks the low after nine year. That the chiefexecutive/ general manager appointed by the R.T.Corporation for the H & H (Bangladesh) Ltd. among thesenior executives of the H & H (Bangladesh) Ltd.

4. H & H (Bangladesh) Ltd. recognize that, R.T. Corporationwaits for the perfect situation to plant their executives in thiscompany. After sudden death of Mr. X’s R.T. Corporation gotthe opportunity to implement their plan.

5. H & H (Bangladesh) Ltd. want to know about the properreason for Mr. X’s death. Death of Mr. X’s containing lots ofambiguity among the employees of H & H (Bangladesh) Ltd.It create more suspense, because at that time Mr. Y’s is staywith Mr. X’s in company’s rest house & Mr. Y is the seniorexecutive of R.T. Corporation.

6. The employees and the trade union of H & H (Bangladesh)Ltd. company want proper investigation of this matter. ButR.T. Corporation is not interested toward investigation.

7. After death, postmortem is only one way to find out thereason of death. That’s why the employees and the tradeunion want to testify the reason for Mr. X’s death by doingpostmortem of dead body.

8. When R.T. Corporation expressed indifference to investigatethe cause of Mr. X’s death. By the instigation of the tradeunion employees of H & H (Bangladesh) Ltd. Became violateand assault their new general manager who is from R.T.Corporation.

AnswerFrom the beginning of the case, we find out that H & H

(Bnagladesh) Ltd. is operating their business from very beforeliberation. After liberation it became a subsidiary company ofR.T. Corporation. But the existing employees of theorganization are not taking it positively. For this reason manyproblems arises.

Those problems are given below:-

1. When R.T. Corporation immediately appointed Mr. Y as thegeneral manager of the company. Against the decision oftrade union.

2. Employees of H & H (Bnagladesh) Ltd. are arises questionabout Mr. X’s death and they think Mr. Y is responsible forhis death.

3. They also claimed that, there is a connection between the sudden death of Mr. X and immediately charge hand over to Mr. Y.

4. Employees of H & H (Bnagladesh) Ltd. not allowed any outsider to take charge of general manager.

5. R.T. Corporation wants to take over the H & H (Bnagladesh) Ltd., to rule as per their autocratic phenomenon.

6. Destroy the fundamental rights of the employees of H & H (Bnagladesh) Ltd.

7. R.T. Corporation wants to take control over the managerialpositions or line authority. But it is hard to implement theplan against the aware employees of H & H (Bnagladesh) Ltd.

8. It is a matter of prestige, when employees of H & H(Bnagladesh) Ltd. Assaulted and remove the senior executiveof R.T. Corporation.

9. Against trade union leadership of H & H (Bnagladesh) Ltd.,R.T. Corporation files criminal case. But, no evidence isfound to testify the real matter and identify those who areinvolved with the occurrence.

Answer The R.T. Corporation does some mistakes. These mistakes

can be held intentionally or unintentionally .Forthe inappropriate managerial capacity of R.T. Corporation.

The R.T. Corporation tries to establish autocratic power.They don’t give any preference to the union representativesas well as the employees. Employees are the vital part of theorganization. If they feel any deprivation from theorganization, they create chaos and raise their voice. The R.T.Corporation cannot handle this situation appropriately. Theydon’t understand the overall situation. As well as they try toexercise their power. So they don’t bother the employees, asa result they face this type of grievances.

Again the employees claimed that they would not allow any outsiderto hold the office General Manager. That means the person must befrom the H & H (Bangladesh) Ltd. The R.T. Corporation alsoinaugurated a three member Department of inquiry. But they wereunable to find anyone to testify the assault on Mr. Y because for lackof evidence it is adjourn.

Besides this the R.T. Corporation instituted a criminal case againstthe union leaders who were responsible for the incident. But thiscase also dismissed for lack of a witness willing to testify.

Work place conflict is a natural phenomenon, it is inevitable. Theconflict is common problem, but when conflict is poorly managedthat is the problem.

Now the situation is very much chaotic and out of control. Manyconflicts are arising. So it is very much important to resolve theconflict otherwise H & H (Bangladesh) Ltd can be closed.

So here some suggestions are given below, that should now betaken by the

corporation which helps to minimize the conflicting situation.

1. The present General Manager Mr. Y can be removed from thepost because for him the conflict started and union demandalso that.

2. A conversation or discuss can be taken place between unionrepresentatives and management though collectivebargaining they can reach in a peaceful solution.

3. If Mr. Y is not responsible for the death of Mr. X then theycan try to prove it and management has to suspend Mr. Yfor the time being. After that management can appoint himagain if they right.

4. Try to negotiate in this way that every party will be in a Win –Win situation.

4. Appoint another general manager from the H & H (Bangladesh).

5. If this possible then transfer the present General Manager inanother Location.

6. Conflict occurs due to poor communication, lack of opennessand trust between employees and failure of manager to be opento their employees. So these must be avoided.

7. Establish sound industrial environment and democracy.

8. Find out the real causes of disputes and make solutions.

9. Avoiding strike, lock out, Gharao etc as well as labor unrest.

At first to insure the situation or acceptable work placefor everyone

their maintaining the following steps:- The authority should be fair trustable and give the equal

opportunities for everyone and must be co-operative.

If they want to gain more profit or needed healthy environment thenmust maintain good relation with each other.

The R.T. Corporation relay and respect for H & H (Bangladesh) Ltd.They can appoint the General Manager from H & H (Bangladesh) Ltd.

They must arrange the monthly meeting, where they have to listenthe employees demand and provide a peaceful solution by collectivebargaining.

From the above discussion case study we can see that if in anorganization they have coordination between employees andmanagement, obviously they can ignore conflicting situation.Management must have the knowledge of handling the wholeorganization and demand of employees that help theorganization to run in long survival. Because sometimesconflicting situation are more unfavorable. So managementhas to take care of the interest of employees as well as theobjective of employers. In this way the organization runssmoothly.

Thank You All