inbound marketing week 2014: 8 ways to power up content marketing success

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Inbound Marketing Week 2014

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Inbound Marketing Week: Orange County Inbound Marketing Week is a series of events globally, focused on Inbound Marketing, enabling professionals to share knowledge and ideas about their own marketing. Digital marketing agency Budding Culture will hosted ‘Inbound Marketing Week: Orange County’ at our downtown Laguna Beach headquarters on 06.05.14. Feature Presentation: 8 Steps to Driving Content Marketing Success Content Marketing is about making companies “seekable” – by creating and sharing information that effectively wins people over, turning them into valuable customers and fans of your brand. Learn about the fundamental tools and techniques needed to implement a Content Marketing program that wins over prospects, leads and customers for life.

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Page 1: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

Inbound Marketing Week 2014

Page 2: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

Marketing has made some huge leaps in recent years.

Page 3: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

Marketing Has Changed Because People Have Changed

• We work more • Play harder • We’ve become more mobile • Multi-task • Keenly observe and mine data

Page 4: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com4

We’ve become a society of Seekers – searching and finding the information we are looking for.

Page 5: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com5

Every two days, we create as much information as we did from the dawn of civilization up until 2003. – Eric Schmidt, former CEO of Google

Your Marketing is Competing with ‘Everything’

Page 6: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

More Seekable. More Findable.

When there are millions of books, millions of songs, millions of applications, millions of everything requesting our attention – and most of it free – being found is valuable. – Kevin Kelly, Wired

6

Page 7: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com7

Our Marketing Approach: Lovable Content to Ignite Shared passions.

Page 8: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com8

People love getting the right information at the right time.

People love content that’s trustworthy.

People love content that heightens their enthusiasm.

People love content that meets their needs.

Start Marketing with Content People Love

Page 9: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com9

8 Steps to Driving Content Marketing Success

Page 10: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com10

① Think like a Media Company

Page 11: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com11

① Think like a Media Company

“What would Oprah do?”

Page 12: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com12

② Prioritize Inbound Marketing Tactics

Page 13: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com13

Focus on marketing activities that make your business seekable.

② Prioritize Inbound Marketing Tactics

TRADITIONAL ‘OUTBOUND’ MKTG INBOUND MKTG

VS.Cold Calling

Cold Emails (SPAM) Interruptive Ads

Marketer - Centric

SEO Blogging Premium Content Customer - Centric

Page 14: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com14

③ Own, Don’t Rent Your Marketing

Page 15: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com15

③ Own, Don’t Rent Your Marketing

70% of blog leads come from older articles

!source: HubSpot

Page 16: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

Website Content: The Gift that Keeps Giving

# Of Website Pages

New Leads

Per Month

Source: HubSpot

Impact of Website Content on Inbound Leads.

Page 17: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com17

④ Know Your Buyer Personas

Page 18: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

④ Know Your Buyer Personas

Content to attract visitors

Content to convert leads

Content to close customers

Personas help you create the right content

Page 19: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

9 Questions to Help You Define Buyer Personas

Source: HubSpot

1. What is their demographic information?

2. What is their station in life, personally? Professionally?

3. What does a day in their life look like?

4. What are their pain points (as it relates to your product or service)?

5. What are their goals in doing business with you?

6. Where do they go for information?

7. What experience are they looking for when shopping your product or service?

8. What are their most common objections to your product or service?

9. What of the above truly defines them as a prospect for your business?

Page 20: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

Buyer Persona Examples

Source: buyerpersonainsights.com

Page 21: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑤ Treat the Purchase Funnel like a Content Funnel

Page 22: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑤ Treat the Purchase Funnel like a Content Funnel

AWARENESS

INTEREST

DECISION

ACTION

Content for generating leads.

Content to capture leads’ interest and contact information.

Content to nurture leads.

Content to support closing.Content plays a role throughout the Purchase Funnel.

Page 23: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com23

User Behavior

Research & Info Needs

Content Types

Key Terms

Buyer Stages Awareness

Create Content for Every Stage of the FunnelAwareness Consideration Decision

Page 24: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com24

User BehaviorHave realized and expressed symptoms of a potential problem or opportunity

Research & Info NeedsResearch focused on vendor neutral 3rd party information around identifying problems or symptoms

Content Types

Analyst Reports eGuides & eBooks Blog/Editorial Content White Papers Educational Content

Key TermsTroubleshoot Upgrade Issue Improve Resolve Optimize Risks Prevent

!

ExampleI have a sore throat, fever

and I’m achy all over. What’s wrong with me?

Buyer Stages Awareness

Create Content for Every Stage of the FunnelAwareness Consideration Decision

Page 25: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com25

User BehaviorHave realized and expressed symptoms of a potential problem or opportunity

Have clearly defined and given a name to their problem or opportunity

Research & Info NeedsResearch focused on vendor neutral 3rd party information around identifying problems or symptoms

Committed to researching and understanding all of the available approaches/methods to solving their defined problem or opportunity

Content Types

Analyst Reports eGuides & eBooks Blog/Editorial Content White Papers Educational Content

Comparison White Papers Expert Guides Live Interactions ! Webcasts / Podcasts / Videos

Key TermsTroubleshoot Upgrade Issue Improve Resolve Optimize Risks Prevent

Solution Tool Provider Device Service Software Supplier Appliance

! !"

ExampleI have a sore throat, fever

and I’m achy all over. What’s wrong with me?

Aha! I have strep throat. What are my options for relieving or

curing my symptoms?

Buyer Stages Consideration

Create Content for Every Stage of the FunnelDecisionAwareness

Page 26: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com26

User BehaviorHave realized and expressed symptoms of a potential problem or opportunity

Have clearly defined and given a name to their problem or opportunity

Have defined their solution, strategy or approach

Research & Info Needs

Research focused on vendor neutral 3rd party information around identifying problems or symptoms

Committed to researching and understanding all of the available approaches/methods to solving their defined problem or opportunity

Researching supporting documentation, data, benchmarks or endorsements to make or recommend a final decision

Content Types

Analyst Reports eGuides & eBooks Blog/Editorial Content White Papers Educational Content

Comparison White Papers Expert Guides Live Interactions ! Webcasts / Podcasts / Videos

Vendor/Product Comparisons Case Studies Trial Download Product Literature ! Live Demos

Key TermsTroubleshoot Upgrade Issue Improve Resolve Optimize Risks Prevent

Solution Tool Provider Device Service Software Supplier Appliance

Compare Pros and Cons Vs. Benchmarks Versus Review Comparison Test

! !"

!#

ExampleI have a sore throat, fever

and I’m achy all over. What’s wrong with me?

Aha! I have strep throat. What are my options for relieving or

curing my symptoms?

I can see a physician, ER, or urgent care. ER costs $$$, but it

is fast and I have insurance.

Buyer Stages Awareness Consideration Decision

Create Content for Every Stage of the Funnel

Page 27: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑥ Build a Crack Team of Content Creators

Page 28: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑥ Build a Crack Team of Content Creators

• Do not put the burden on 1-2 people • Potential contributors exist across your organization

Page 29: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑦ Set up a Style Bank and Content Bank

Page 30: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑦ Set up a Style Bank and Content Bank

• Blog posts and social media content to share on a moments notice • Style bank of design templates and ideas to keep things fresh • Share with your content team to stay inspired

Page 31: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑧ Utilize a Marketing Automation Platform

Page 32: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑧ Utilize a Marketing Automation Platform

• Aligns content marketing to sales efforts • Provides real time feedback on content effectiveness • Improves productivity

Page 33: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

⑧ Utilize a Marketing Automation Platform

⑦ Set up a Style Bank and Content Bank

⑤ Treat the Purchase Funnel like a Content Funnel

④ Know Your Buyer Personas

③ Own, Don’t Rent Your Marketing

② Prioritize Inbound Marketing Tactics

① Think like a Media Company

⑥ Build a Crack Team of Content Creators

Page 34: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

Some Examples

Page 35: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

• Video case studies

• Targeted landing pages

• How-to guides

Page 36: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

• 300% INCREASE in traffic to SMB pages

• Time on site 4X LONGER than display traffic

• 1st time visitor CPM 1/5 OF DISPLAY ADS

Page 37: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

• Built-in social currency

• Content-rich travel app

• YouTube comedian tie-in

Page 38: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

• #100dollarday still a trending travel topic

• Affordable Japan TRAVEL MEME

• OVER 1MM organic video views

Page 39: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

• PR/digital messaging integration

• SEO Optimized blog

• Segmented email campaigns

Page 40: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

• Sales conversations UP 25%

• 300% INCREASE in web traffic

• Average time on site DOUBLES

Page 41: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com41

“Branded content has the ability to create brand differentiation by bridging the gap between TV’s emotive power and digital media’s efficient reach.” – Forrester Research, 2013

The Moral of Our Story

Page 42: Inbound Marketing Week 2014: 8 Ways to Power Up Content Marketing Success

| | 384 forest avenue suite 18a | laguna beach, ca 92651   | t/ 949.340.5746 | www.buddingculture .com

Let’s Keep in Touch

!Budding Culture Inc.

384 Forest Ave. Suite 18A

Laguna Beach, CA.

949.340.5746

www.buddingculture.com

[email protected]

@buddingculture