HotApp Introduction

» We are a team of 18 passionate developers, totalling 131 years of programming experience in instant messaging, sales management, e-commerce and database management.

» We look to deliver value through working on projects attached to themes such as social networking, cloud services, online-to-offline (O2O), Internet of Things (IoT) and the sharing economy. Through our work, our clients have created new products, targeted commercial campaigns, improved operating efficiency, and provided better customer service.

» In the past we have developed a variety of modules and solutions, including standardised toolkits for general business settings, such as calling, messaging, e-commerce and cloud storage; We have also applied external SDKs to in-house solutions to facilitate specialised business usage.

» Our team is constantly updating its technological expertise and keeping up with the latest industry developments. We have a tried and tested development, project management, and implementation methodology, and have worked with a range of clients and third party collaborators.

Introduction

Team size

18

Average age

30

Total years of experience

131

Total revenue generated since Q3

2015

~US$ 770K

Native Mobile

Java(Android)Swift(iOS)Objective C (iOS)

Web Application

Backend: node.js, Meteor, python, php

Frontend: livescriptreact, coffe, scss

Database

MongoDB, mySQL

Snapshot

Implementing Business Models● Help clients make sense of the

latest business trends, such as smart helpdesk, automated services, and O2O

Cloud Storage and Data Analysis● Create the most secure solution,

capable of delivering insightful information, and aiding managers make logical decisions

Content Management● A content creation and distribution

tool, to help clients manage their online assets and implement their marketing strategy

Web/Mobile Applications● Apply the latest technology to build

responsive business and customer tools

What we achieve

Advertising platform Targeted audio/video/graphic advertisement distribution by location/time/customer type.

E-commerce platform O2O, B2B, B2C for bespoke platforms; Capable of supporting millions of visitor traffic

Payments platform Supports third-party payment platforms, including Visa/ Master/UnionPay, Google/Apple Pay, PayPal, Alipay/ WePay

CRM platform Customer data recording, filtering and reporting

Instant messaging platform

Supports text, audio, video, graphic, and location formats

Communication platform Voice/video conferencing, VoIP calling

IoT platform Support for hardware devices; Collection of key data, analytics, and alert

What we build

Strengthening our capabilities, deepening our niche expertise

Our strategy:

Providing clients with information age business tools

Two philosophies

Based on our skill sets, search

for ambitious and achievable opportunities

What drives us

Case Studies

Meteor (Reactive Web application)

Integration with third party payments APIs including Alipay, WePay and PayPal

Hosting on Hotel company private cloud and Hotel local server

An in-room online shopping platform for a Japanese chain hotel (413 locations, 66,950 rooms).

The client’s visitors comprise predominantly of overseas travellers. Our client sees online shopping from the room’s TV as an opportunity to upsell a range of premium brands and local boutique products.

Case study 1: Tourist shopping platformCase Duration

6 months

Issues Addressed

The platform is the first step towards enriching service offerings for our client. The delivery methodology should serve as a good blueprint for future ventures in areas such as smart room controls, automated helpdesk, travel and local information.

Having already integrated the client’s inventory and content manager system, the client is well established to offer social media related marketing and interactive portals, thus improving the ‘openness’ of the visitor experience.

Impact

Technical Specification

Should the visitor require assistance, the reactive web application allows the customer service operator to remotely control the client web app for online shopping, such that the visitor can effectively call customer service to make the order on the TV screen.

The product delivery issue is addressed by organising the package to be sent to the local airport (where the visitor can pick up before boarding the home-bound flight), or delivered to the visitor’s home address.

Hotel ecommerce platform, supported by an Android-adapted set top box

User can brows the product infomation from videos on the home screen

Payment support for Alipay, Visa/MasterCard and Union Pay

Customer serivce panel - for remotely assisting the customer to navigate the shopping screen

Admin panel allows the manager to generate sales report and manage the orders

System Overview: Tourist shopping platform

TSP Server system diagram

The ‘Uberisation of real estate’ is a new phenomena in the market

Although nominally an open platform (where anyone can join to become an agent), several control and access levels had to be created to maintain the agency hierarchy.

Our Product team worked closely with the client’s newly established marketing team, and advised them on online/social media marketing strategies and techniques.

A mobile App for a Guangzhou based realty agency company (2016FY commission: RMB 40m), to move the agency business online.

The client captures a unique phenomena in the Chinese real estate market, where it can recruit casual work agents (much like Uber drivers) to sell first hand property.

Agents spend most of the day meeting clients and taking them to show flats, meaning that most of the work is carried off-site, causing control and reporting issues.

Duration

4 months

Issues Addressed Impact

Technical Specification

Native Android Development (support from android 4.3 to 7.0)

Native iOS development(support from iOS 9 to iOS 10)

PHP base web application, integrated with third party APIs such as WeChat (IM), Alipay (payment), Baidu maps (location tracking)

Hosting on client private cloud and off-site local server

The product benefits from a ‘location check-in’ feature, which records agent activity locations, helping management to plan personnel resources

The platform promotes good salesmanship by posting a rolling commission report, thus motivation agents to achieve higher results.

The App facilitates the company’s inventory control requirements, by sending differentiated property listings to targeted agents, accelerating their inventory searches and sales cycle.

Case study 2: Real Estate Agency App

Case

Non-stop rolling update of latest big commission earners

‘My clients’

Latest property postings

All property listings

‘Flash sale’ property listings - agents can double their commission if they sell within limited time

Listing detail

Location on Baidu map, identifying nearby transport, schools, shops and health facilities

Visits

Location check-in, as detected by device’s current geographical position

Select client(s) you’re visiting

Create, edit, manage client profile, view client visits, client transactions

Filter client profiles by 5 criteria:(strong intention to buy, interested, little interest, new client, not contacted)

‘My dashboard’ - commission history, transactions, saved listings, invites, rankings, location check-ins

A mobile agent/prospect App for a Malaysian Health Network Marketing company.

The client sees the proliferation of prospecting activities by its agents on mobile phones as an opportunity;

However the client is worried that usage of instant messaging Apps such as FB Messenger and WhatsApp may lead to data security/control and access issues.

Case Duration Issues Addressed

No such precedent product existed in the industry

Our Design team worked with minimal guidance from the client

Our Product team helped the client refocus their business needs and address only communication and informative functions in V1.0.

The platform will be a tool for the company to broadcast the latest policies, inventory updates and sales campaign information to employees and agents.

The platform should also help with promoting thought leadership and sales stars, while improving agent to prospect interactions

The next steps of our engagement with the client will include future versions, with functions including channel management, e-commerce, CRM and social media marketing.

Impact

Technical Specification

Meteor (Reactive Web application)

Native Android Development (support from android 4.3 to 7.0)

Native iOS development(support from iOS 9 to iOS 10)

Hosting with Galaxy Hosting on AWS and Database is maintained by Compose (IBM)

3 months

Case study 3: Health Product Network Marketing App

Video calling featureInstant messaging with text message, photo and voice message

Home panel, profile page and company website information

Sharing stories to external platforms

We are working with iGalen company in connecting its backend system with the iGalen app, so that users may get the information they need when out there doing business.

We’re also working on several new functions such as ‘Personal Calendar’, ‘Tasks’, ‘Surveys’ and ‘Claims Forms’.

Next steps

Technical Background

Native Mobile Development

» 7+ years experience in Mobile App Development

» Native Development base on

⋄ Java (From Android 2.1 to 7.1)

⋄ Objective C and Swift (From iOS 4 to iOS 10)

» Expertise on IoT device integration

⋄ Bluetooth device

⋄ Wi-Fi Connected device

⋄ 2.4Ghz device

» Plugin feature ready⋄ Instant Messaging module

⋄ Video Call module

⋄ In-app purchase module

Native Mobile Development

One LanguageDeveloped with javascript for ALL environments: application server, web browser, and mobile device

Data on the wireServer sends data, not HTML and users’ device render it

Embraces the ecosystemBringing the best part of the extremely active JS community

Full stack reactivityAllowing your UI to seamlessly reflect the true state of the world with minimal development effort

Database technique: MongoDB support by Compose (IBM)

Strong Security» Private VLAN, SSL encrypted tunnels, 2FA, and IP whitelisting, all on

encrypted disks. » Full-stack monitoring, and custom alerts - the MongoDB deployment

is vigorously protected.

Scale Seamlessly» Each database is deployed on that cluster, which then starts life as a

highly available multi-node deployment » Ability to scale vertically or horizontally (subject to database

capabilities)» Full advantage of the performance and scaling capabilities of your

database.

Automated Health checks» Performing over 30 different health checks on your database every

60 seconds, we know instantly if there is an issue and our 24x7 on-call team works to resolve potential problems swiftly.

Database technique: MongoDB support by Compose (IBM)

Expert, Friendly and Timely Support» We take support seriously. All our plan levels include email

access to our team of MongoDB experts. We help you to solve problems and scale.

Production Ready» Provides the best tools for managing data. With real-time

performance monitoring, stats and powerful admin controls, we bring the console to the web in an elegant, responsive style

High flexibility

» Fast moving & cutting edge developments can be quickly coded

» Bugs and issues can be easily rectified

Continuously reviewing » We work closely with customers, and expect a

two-way communication to bring exceptional product experience

Efficiently planning » We treat the development schedule seriously, and

stick to preset plans

Agile Application Development

» Create/Record issues requested by Client, QA and Management

» Prioritize and assign the issues to “Sprint” by project lead

» Develop and integrate the new and reopen issues, in “Sprint”

» Verify and test by QA

» Release to production

» Collect feedback from user

» Start-over the whole process again for next release

Agile Application Development

Identification of opportunity

Workshop with client

Analysis & design

Pilot project

Engagement proposal 2

Engagement proposal 1

Architecture & wireframe

Development

Testing, training,

prototyping

Monitoring & feedbackLaunchMonitoring &

feedback

Constant engagement with client product team

Project management methodology

Consultation phase Development phaseEngagement phase

Our Team

Key StaffVincent Lum, CEO

» Serial entrepreneur with 25 years of corporate executive experience in product marketing, business development

» Regional management positions at Dimension Data (now part of Nippon Telegraph & Telephone), Johnson Controls and Apple

Nathan Lee, Chief Architect» 5 years experience in system architect planning, project management, app

development» Experience in developing e-commerce, communications , and kid safety platforms» Languages: Objective C, Swift, Java, PHP, node.js, python, meteor, LiveScript,

Mongo DB and SQL Database» BSc in Internet and Multimedia Technologies, Hong Kong Polytechnic University

Mathew Bautista, Chief Designer» 15 years experience in product research, UI/UX

development and graphics design» Experience in design works (Estee Lauder, Madame

Tussauds, Landmark East) and project management (Ralph Lauren)

» Languages: Photoshop, Illustrator, HTML, CSS, Premier Pro, JavaScript, 3Ds Max Studio

Max Lam, Lead of Analyst Programmer» 15 years experience in web & hybrid mobile apps development» Experience in developing business analysis (Modem Media), QA, maintenance & support

(OOCL) software» Languages: MeteorJS, Node.js, PHP, LiveScript, JSP/Java Servlet/Java, C++, Perl, PHP,

ASP, LotusScript, HTML/CSS/SCSS, SQL» BBA in Information Systems, Business Statistics and Operations Management, Hong Kong

University of Science & Technology

Roger Lam, Advisory CTO» 20 years of extensive IT experience in companies ranging

from small startups, international IT consulting firms, to international corporations. (Dimension Data, AXA, etc)

» Strategic research, training, technical leading and strong hands-on focus

» Experience in state-of-the-art software technologies » BEng Computer Science, Hong Kong University of

Science & Technology

iOS TeamKiran Lam, iOS Developer

» 4 years experience in mobile apps development» Experience in developing AR, action camera, and web platforms» Languages: Objective C, Swift, PHP, Java, node.js, python, meteor, LiveScript, Mongo

DB and SQL Database» BSc in Internet and Multimedia Technologies, Hong Kong Polytechnic University

Wing Lau, iOS Developer» 4 years experience in mobile apps development» Experience in developing kid safety and mobile game platforms» Languages: Objective C, Swift, Java, python, PHP, SQL Database, C++» Higher Diploma in Software Enginerring, Hong Kong Institute of Vocational

Education

Aton Chan, iOS Developer» 5 years experience in mobile apps, games, server,

VR and AR development» Languages: Objective C, Swift, PHP, Java, node.js,

arduino, C#, HTML and SQL Database» BSc in Computing, The Open University of Hong

Kong

Android Team

Kevin Liu, Android Developer» 5 years experience in system architect planning, mobile apps and reactive web app

development» Experience in mobile POS, action camera, and communication platforms» Languages: Objective C, Swift, PHP, Java, node.js, python, meteor, LiveScript, Mongo

DB and SQL Database» BSc in Internet and Multimedia Technologies, Hong Kong Polytechnic University

Hin Lam, Android Developer» 1 year experience in mobile apps development» Languages: Java, JavaScript, SQL Database, C++» BSc in Computing, Coventry University

Jerry Li, Project Director, China team» 9 years experience in R&D, product and project development, granted a patent by

State of Intellectual Property Office of PRC» Former Business Development General Manager at TD-Tech (Siemens & Huawei

JV company), experience in developing e-commerce, advertising and real estate agency platforms

» MBA at Sun Yat-sen University, BEng in Beijing University of Posts and Telecommunications

Jameson Su, Senior Software Developer, China team» 6 years experience in web & iOS app development» Experience in project management, developing

communications, e-commerce and real estate agency platforms

» BSc at Guangdong University of Technology

Yang Wang, Business Manager» 4 years experience in market, product and customer analysis» Work experience at HSBC and Jardine Matheson» Projects include new product strategy analysis (GlaxoSmithKline), customer behaviour

study (Tesco), market study for e-commerce app (7-Eleven)» MSc Management, London Business School; MSc Psychology, University College London

THANKS!Any questions?