hk gs1 event march15 tony donofrio final
TRANSCRIPT
The Future Of RetailAnd
Store VisibilitySolutions
March 2015
Company Confidential
Tony C. D’OnofrioVP Global Accounts / Source Tagging
Neuhausen, Switzerland
Tyco Retail Solutions
$1B Business Unit
Tyco Retail Solutions is a business unit of Tyco International
Scale & Experience
Over 115B consumer items protected against theft (40B items source tagged) in the last decade
Market Leadership
Global leader with 45 years of proven experience keeping people and assets secure
Global Customers
Retail customers include 80% of the global top 200 retailers, with solutions deployed in nearly 180,000 stores
Global Reach
Over 4,500 dedicated employees worldwide, offering unique service delivery capabilities
With nearly
50years of excellence in retail, we have the expertise
to understand your needs, the technology to meet them, and a
comprehensive approach to ensure
your long-term success.
Solution Portfolio
Mission-critical solutions and services delivering retailer efficiency and profitability gains
Company Confidential / 2 /
Technology Driving Shifts in Retail Power
Manufacturer Retailer ConsumerPre 1970 1970 - 2010 2010+
/ 3 /
Cisco Systems
12 BillionPeople, processes,
Data and thingsCurrently connected
to the Internet*
Evolving Technology Systems Impacting Retail
/ 4 /Company Confidential
AT Kearney - The Mobile Economy
Global Trends 2030 – National Research Council
MobileBroadband
Connections5.1 BillionBy 2017
MobileData Volume11.2 Exabytes
Per MonthBy 201766% GAGR
50 BillionConnected objects
By 2020*
Bubbles of Future Retail Opportunities
/ 5 /Company Confidential
SCREEN TIME(Per Day)
30 Country Millward Brown study of 16-45 year olds
Source: Transparency Research
Deloitte Digital
Frost & Sullivan
Frost & Sullivan
Global Theft Barometer
IHL GroupGlobal Theft Barometer
$1.5 TrillionMobile & Digital
Influence on in-storesales in 2014, up
from $334B in 2012
$5,409MillionRetail RFID Market
By 2020, up from$542M in 2013
$5.8 BillionGlobal WearablesTech market by 2018,
Up from $750M in 2012
$129 BillionGlobal Retail Shrink
1.29% of retail sales
$4.3 TrillionGlobal Online
Retail SalesBy 2025, up from
$0.55T in 2011
$818 BillionGlobal Inventory
Distortion$456 Billion From
Out-Of-Stocks
63%Global Retailers
Maintaining / ExpandingGlobal Source Tagging
Phones147
minutes
TVs113
minutes
PCs108
minutes
Retail Out of Stocks - $456 Billion Opportunity
/ 6 /Company Confidential
IHL GROUP - 2012
Specialty Hard
38%
Food/Grocery
28%
Specialty Soft
16%
Dept. Store
8%
H’mkt / MM
7%
Drug Store
3%
Chances to be In-Stock?
Grocery
9.0
Home Improvement
5.6
Clothing
6.0
Electronics
4.0 Sporting Goods
4.2
Auto Supplies
3.8
Nu
mb
er o
f Ch
an
ces
RegionShelf Empty
($ Million)
Couldn’t Find Any Help($ Million)
Found Help but Couldn’t Find Item
($ Million)
Price/Offer Didn’t Match
($ Million)
Some Other Reason($ Million)
Out-Of-Stocks($ Million)
North America $25,749.9 $20,456.4 $10,138.5 $12,112.3 $21,263.9 $89,720.9
EMEA $37,393.7 $20,726.6 $12,820.6 $11,752.2 $24,145.5 $106,838.5
Asia/Pacific $113,826.4 $29,437.9 $11,775.1 $19,625.2 $21,587.8 $196,252.4
Latin America $38,069.0 $7,613.8 $3,806.9 $6,344.8 $7,613.8 $63,448.3
Total $215,038.8 $78,234.7 $38,541.1 $49,834.6 $74,610.9 $456,260.1
Reasons you left store without buying
Food/Grocery 40.4%
Home Improvement 34.3%
Clothing/Shoes 37.0%
Electronics 34.4%
Sporting Goods 35.1%
Auto Supplies 36.8%
Em
pty
Sh
elf
Global Source Tagging & The Future of Retail
/ 7 /Company Confidential
The Global Retail Theft Barometer 2013-2014
Future Plans of Using Source Tagging Across Regions Future Plans of Using Source Tagging Across Product Categories
The Future of Retail• Less Store Labor / Improved Customer Experience• Interactive Retail Stores with Employees as Brand Ambassadors• Item Level Intelligence Driven by Source Tagging / Out of Stocks FOCUS• A Focus on “Value” Integration• A Sustainable Retail Future
Technology Will Disrupt the Stores
/ 8 /Company Confidential
