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Key Global E-commerce dates: What are the key dates that will impact your business this year? Global E-commerce Leaders Forum February 2015

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Key Global

E-commerce dates:

What are the key dates

that will impact your

business this year?

Global E-commerce

Leaders Forum

February 2015

Taking retailers globally for 12 years

• Global SEO : Neiman Marcus, UGG, De Beers

• International Paid Media inc Social and Display

• Global Content marketing

• Cultural conversion testing (CRO): Dell, Hilton, Citrix

• Digital market SWOT reports

• Global E commerce calendar

Three Kings’ Day: Mexico/ Spain

In Mexico, Día de los Reyes Magos is the day when children traditionally receive gifts.

In 2014, the average family budget was 1200 pesos (around $90 USD) – in Mexico City alone, spending amounted to 560 million pesos ($41 million USD).

White Day : Korea/Japan

Koreatime.co.kr reports that spending can be 15% higher on White Day, the “answer day” to Valentine’s Day.

Men in Japan and South Korea purchase gifts as a return favour to women who gave chocolate in the preceding month.

Mother’s Day

A strong Mother’s Day tradition can be found worldwide, with dates varying across markets throughout the year.

Rotativo.co.mx reported in 2014 that between 20 to 30 percent of Mexican consumers would check online before considering a physical store for Mother’s Day gifts. Meanwhile, visits to health, beauty, home and fashion sites can increase by as much as 20 percent.

Winter Sales

Whereas many Northern Hemisphere nations have tent-pole events round which to structure their major winter sales, it’s important to remember that many of your customers in the Southern Hemisphere still need cold weather products. The Australian e-commerce market is worth $15.5 billion annually, and June is traditionally the local winter sales period.

Eid al- Fitr: Middle East

The entire Ramadan period sees various sales events and in some countries, Eid al-Fitr is a guaranteed flurry of activity. The Saudi population are among the most enthusiastic spenders during Islamic feasts: it is estimated that they collectively spend 10 billion riyals ($2.6 billion USD) on travel, entertainment and shopping.

Singles’ Day: China

This celebration day for singles has grown to become the largest online shopping day in the world. In 2014, $9.3bn worth of goods were sold through China’s Alibaba Group shopping platforms alone.

• Russia: Womens day

• China: Singles Day

• Germany: Black Friday

• Holland: Sinterklass

Russia

• Online Retail in Russia

17,9 bln USD in 2013

27.4 million shoppers

More than 30% annual growth

Russia

• Goods Popular for March 8

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Cosmetics and perfumery Jewelry Underwear Flowers

Russia

• E-Commerce Growth

Russia

• Online Retail Penetration

Russia: Yandex Market

• Goals of advertising campaign can be different

Russia: Yandex Market

The Audience

Russia

Yandex Market vs Others

Russia

Brand Awareness

Russia

• Search Engines as Tools for Making a

Purchase

87% of online customers in Russia use search

engines to purchase decisions

56% of them use Yandex

Russia

Online Shopping in Russia

Russia

Yandex Market vs Cross-Border Retailers

Russia

Why Cross-Border?

Russia

Why Yandex Market?

China: Growth Internet usage v internet users

China

Search Index for Gucci : 2014-15

China: Gucci

• Day on Day comparison for Singles Day

China

Search index for Burberry: 2014/15

China: Singles Day: 2014

• Mobile purchases surpassed that of Black Friday in the US

• China’s mobile phone users are at 1.27 billioncompared to just 200 million broadband users.

• Revenue: Alibaba: $ 9.3 billion : JD.com : 120% increase

• Top 5 brands sold on Alibaba :Xiaomi, Haier, Uniqlo, Huawei, Linshimuye (Furniture company)

Germany:

• 3rd largest etailer in UK: Global Player

• Cyber Monday: schwarzer Freitag

• Localised Search BEATS Translation

Germany

SPORTS DIRECT Translation

English translation

Keywords Avg. monthly searches

Men's Fashion Outlet Herren Fashion Outlet 0

Women's Sale Damen Sale 90

Ladies' Knitwear Damen Strickmode 40

Men's soccer shoes Herren Fußballschuhe 50

skiing Clothing Skifahren Bekleidung 10

Kids Wellies Kinder Wellies 0

Men Tracksuits Herren Trainingsanzüge 70

Ladies Wellies Damen Wellies 0

Women's Hiking Boots Damen Hiking-Stiefel 0

Ladies Tracksuits Damen Trainingsanzüge 90

Better Performing KEYWORDS

English translation

Keywords Avg. monthly searches

mens outlet herren outlet 110

ladies fashion sale damenmode sale 390

ladies sweaters strickjacken damen 2900

soccer shoes fussballschuhe 9900

ski wear skibekleidung 8100

rubber boots for children gummistiefel kinder 2900

tracksuit men trainingsanzug herren 2900

rubber boots ladies gummistiefel damen 3600

hiking boots women wanderschuhe damen 4400

tracksuit women trainingsanzug damen 1900

Germany: Sports Direct:2015

• 650,000 more impressions v 2015

• Skifahren Bekleidung (10 searches) v.skibekleidung (8100)

Sports Direct (Germany) :

• Gifting campaigns running which included

keywords for Christmas Gifts, Secret Santa

(Wichtel) and St. Nikolaus (6th December).

• . Aprox ¼ million (250,000)extra

Impressions (2014 v 2015)

• “Cyber Monday” as it is commonly used in amazon 4.05%

• The Black Friday Ads used both terms the localised term “schwarzer Freitag” and the English version “black Friday”

• But Black Friday Rabatt” (Bargain on Friday…) highest impressions share.

• However, the Ad “Nur am schwarzen Freitag….”

(Only on Black Friday) returned the most conversions

UGG (Holland) : Sinterklass : 5th December

• Much more important date for gifting than

Germany (6th December)

• Luxury/Bigger ticket Gifts

• 2015 biggest year on record luxury gifting in

Holland