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Installation and User Guide

fring version 4.1.2.0

For iPhone / iPod touch 2.x/3.x.x/4.x

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Table of Contents Table of Contents .................................................................................................. 2

Introduction ......................................................................................................... 3

About fring ........................................................................................................ 3

System Requirements ............................................................................................ 4

Registering to fring ................................................................................................ 5

Subscribing to your Add-ons – (optional) ................................................................. 7

Adding a SIP Service – (optional) ............................................................................ 9

Making your first fring call .................................................................................... 10

Using fring ......................................................................................................... 11

Getting Started ................................................................................................ 11

Statuses ......................................................................................................... 11

Searching your buddy list ................................................................................. 12

Making a call from fring .................................................................................... 12

Receiving a fring call ........................................................................................ 15

Making a video call from fring ............................................................................ 16

Receiving a Video call ....................................................................................... 17

Loudspeaker ................................................................................................... 17

Chatting ......................................................................................................... 18

Chatting with a contact ................................................................................. 18

Navigating between chats .............................................................................. 19

Viewing offline chat messages ........................................................................ 19

Ending a chat ............................................................................................... 19

Social Stream .................................................................................................. 20

Profiles ........................................................................................................... 23

Your profile .................................................................................................. 23

Contacts' profiles .......................................................................................... 24

Friend finder ................................................................................................... 25

Merge buddies ................................................................................................. 26

Adding or subscribing to an Add-on .................................................................... 28

History ........................................................................................................... 29

Adding a new fring contact ................................................................................ 30

Logging out of your fring account ....................................................................... 30

Multitasking with fring ...................................................................................... 31

Existing fring ................................................................................................... 32

Address Book Options ....................................................................................... 32

fring's settings ................................................................................................ 33

Available settings ............................................................................................. 33

fringOut ............................................................................................................. 34

Purchase fringOut credit. .................................................................................. 34

Self Care system ............................................................................................. 36

History ........................................................................................................... 39

FAQ................................................................................................................ 39

Rates ............................................................................................................. 40

Frequently Asked Questions .................................................................................. 41

Downloading & Installing fring ........................................................................... 41

Registering to fring .......................................................................................... 41

General .......................................................................................................... 42

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Introduction

About fring fring™ is a mobile internet service & community that enables you to access & interact

with your social networks on-the-go, including make free calls, video calls, live chat and

seeing your contacts online presence with all your fring, MSN® Messenger, Google

Talk™, ICQ, SIP, Twitter, Yahoo!™ and AIM®* friends using your handset’s internet

connection rather than costly cellular airtime minutes.

Once you've installed fring, fring's main screen displays your contacts and their presence

status (e.g. online, offline). This list shows the names of your fringster- friends, your

Google-Talk/MSN/ICQ/Yahoo/AIM contacts.

Figure 1 – buddy list

From the main Buddy list you can navigate between your contacts, find their presence

status and initiate a communication session with them. You may initiate a voice call,

a video call, start a chat session and move between all open sessions using the

'Goto' tab. You can also make SIP calls directly from

your fring Buddy list.

To sum it up, you'll not only make your iPhone more useful, you can also save

money.

This guide will help you get started.

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System Requirements

In order to use our version, you will need:

iPhone 4, iPhone 3GS, iPhone 3G, original iPhone or iPod touch with the 2.0

firmware (or above)

Internet connection (Not a WAP connection) on your iPhone.

Download fring on the App Store.

Notes:

1. To initiate a call to a landline (or non-fring user) using fring, make sure to purchase SIP or fringOut credits. 2. In order to make voice calls using the iPod touch you will need the iPod touch 3 or 4 and a headset or an Apple certified microphone.

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Registering to fring

Once the installation is complete, an Installation Complete message appears briefly.

You are now ready to select your fring user ID, password, and full name.

Figure 2 - Registration Screen

If you have already registered with fring, choose the Key chain button and enter your

existing credentials to log in (If you forgot your password you can use the password

retrieval 'Click here' link at the bottom of the page.

If this is your first use of fring, please choose your fring User ID, Password, and full

name as it will appear in your friends’ contact list.

To continue, select 'Next'.

Note: Passwords must be at least 4 characters.

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Figure 3 – Account Setup

In the Account Setup screen you can fill in your Email, your Phone number, and your

Picture. All these details can be changed or added to your profile later on.

The Email and phone number are required for password retrieval purposes. They will

also help your friends to easily find you in fring.

Press ‘Done’ to complete the registration and start using fring.

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Subscribing to your Add-ons – (optional)

Once you have chosen your fring login details, provide the details of your Add-ons (e.g.,

MSN Messenger, Gtalk, ICQ etc) so that you can begin making and receiving VoIP calls.

Note: You can subscribe to one or more Add-ons (e.g., Google Talk) to which you are

registered. Make sure to have your username and password for each.

If you do not already have an Add-on account, register on the Web before you begin to

add networks. You can subscribe to Add-ons at any time. To subscribe to an Add-on

now, follow the instructions below.

Figure 4 –Add-ons menu

To login to an Add-on:

1. Click on 'More', select 'Add-ons' and choose the service from the list, The

following screen appears:

Figure 5 – Subscribe to an Add-on

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2. In the User ID field, type the username of the Add-on you have selected (e.g.,

your Google Talk username).

3. In the Password field, type the password of the Add-on you have selected (e.g.,

your Google Talk password).

4. Press Login.

The Add-on selection screen appears and you can see a green "V" sign which

states the subscription was successful.

If you are interested in subscribing to an additional Add-on, repeat steps 1 to 4 in

this section.

If you have completed selecting your Add-ons, navigate back to the buddy list.

5. Once the sign-in is complete, the Buddy list of your fring contacts, selected Add-

on(s) contacts and the handset’s contact list appears.

Note: If you have added more than one Add-on, the Buddy list will display

contacts from all Add-ons in a single list.

Figure 6 – Buddy list

You have successfully completed the registration. You are now ready to make

your first call.

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Adding a SIP Service – (optional)

If you have an account with a SIP provider, you can also use it on fring.

To add a SIP service:

Figure 7 - Service Selection

1. Click on 'More', select 'Add-ons' and choose 'SIP' from the list, The following

screen appears:

Figure 8 – Select SIP Service

2. Choose your SIP provider from the list. If your SIP provider is not listed, choose

Other.

3. Enter your SIP user id and password and press Login.

You are logged into your SIP Service and should now be able to make outgoing

calls through your SIP provider.

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Making your first fring call

Once you have completed the installation and registration processes described above,

you're ready to make your first call. To know that everything is working correctly, you

may choose to call the fring test call.

The fring test call is a test center that lets you record a message and plays it back to

you. If you successfully record and hear the message that you have recorded, you're

ready to go!

To call the fring test call:

1. From your buddy list choose the 'fring test call' contact and press the Green

Call Button on the second screen.

The call connects to the test center.

2. Listen to the message and follow the instructions.

Your test is complete!

Figure 9 – fring test call

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Using fring

Getting Started

Figure 10 – Buddy list

Statuses

The following statuses are displayed in the Buddy list:

On a call

Unread chat event

Available / Online

Busy

N/A

Offline

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Searching your buddy list

You can browse your buddy list to find contacts quickly.

To find a contact:

1. Choose the Magnifying glass icon on the top right corner of the buddy list.

2. Start typing the name of your contact.

The list is filtered according to the characters you have typed.

Making a call from fring In fring you have three call options:

Calling your fring/Add-on's contacts from the Buddy list.

Calling your phone contacts from the Buddy list.

Calling phone numbers by using the Dialer.

To call a fring/Add-on contact:

1. Open the fring Buddy list; choose an Add-on contact you wish to call and press

the Green Call Button.

Figure 11 – Initiate call

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2. On your screen you can see the call screen. To end the call press End call.

Figure 12 – Call screen

To call a phone contact:

1. Open the fring Buddy list and choose a phone contact you wish to call.

2. The next screen will give you the call options (Cellular/SIP). Choose the

method you would like to use and make the call.

Figure 13 - Call Options Menu

3. On your screen you can see the call screen. To end the call press End call.

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To call by using the dialer:

1. Choose the dialer tab from the Tab Bar.

Figure 14 - Dialer

2. Click the flag icon and select the country you would like to call.

Figure 15 – Choosing country

3. Dial the number and choose the method you would like to use to make the call

(SIP/Cellular).

4. On your screen you can see the call screen. To end the call press End call.

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To make a SIP call from fring, you must have a SIP account with enough credits to

complete the call. SIP credits cannot be purchased from fring, only directly from your

SIP provider.

Cellular call is a regular call, exactly as if you would make it directly from the iPhone

without running fring. These calls use your normal provider rate as fring only acts as

a platform to initiate these calls.

Note: Cellular calls are not available on the iPod touch version.

Receiving a fring call fring allows you to both make and receive calls using voice-over-IP (VoIP) technology.

To receive a fring call

A call screen appears with the nickname of the caller. Press Accept.

Figure 16 – Incoming Call

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Making a video call from fring fring's DVQ™ (dynamic video quality) technology adjusts to your mobile operator's

bandwidth to give you the best video quality possible and ensure clear audio.

That means that rather than getting a standardized, basic call quality, you get the

optimized video call based on your particular bandwidth.

Video calls are supported to fring contacts using fring on supported devices.

To initiate a video call open the fring Buddy list, choose a fring contact you wish to

call and press the Blue Video Call Button.

Figure 17 – Initiate call Figure 18 – Video Call screen

During a video call you’ll have these options:

Switch (Press to switch between the front and rear camera)

Headphones (Transfers audio between earpieces to speaker)

End call

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Receiving a Video call fring allows you to both make and receive Video calls using your internet connection.

To receive a Video call:

A Video call screen appears with the nickname of the caller. Press the Blue Video

Call Button.

Figure 19 – Incoming Call

Loudspeaker fring allows you to use your iPhone's speaker.

To activate / deactivate the speaker:

While in the call screen, use the Speaker icon on the top right corner.

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Chatting

fring lets you chat with your contacts using instant messaging. You can chat with one or

more of your contacts simultaneously.

Figure 20 – Chat screen

Chatting with a contact

To initiate a chat:

1. From your Buddy list, select the contact you want to chat with and press the

Yellow Chat Button.

2. In the text entry area, write your message and press the Blue envelope icon.

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Navigating between chats

If you choose to have two or more chats simultaneously, each will have a separate tab.

Navigate between the chats by going to 'More' and select 'GoTo'.

Viewing offline chat messages

Chat messages can be received even when you are offline. If you have received a

message, it will appear on your 'GoTo' tab when you open fring.

Figure 21 – GoTo tab

Ending a chat

To end a chat:

Press the Back button on the chat screen or go to the GoTo tab and press the

Delete icon.

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Social Stream

fring chronologically streams all your twitter, facebook, chats and call updates,

all in one place!

You can access your Social stream by selecting 'More' > ‘Stream’:

Figure 22 – The Social Stream

Tap the Facebook/Twitter buttons at the top left side of the screen and follow the

instructions to subscribe to your Facebook/Twitter accounts:

Figure 23 – Facebook login Figure 24 – Twitter Login

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Now, your stream will include not just your fring events (calls and chats) but also all of

your Facebook events and Twitter tweets as well.

Figure 25 – Social Stream Figure 26 – Social Stream

To post on the social stream, select the icon on the top left side of the screen:

Figure 27 – Posting and Tweeting

You can select whether you’d like to post on Facebook, Tweet on Twitter, or just change

your fring's mood message by tapping the correct buttons on the left side of the screen.

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Figure 28 – Filtering the Stream

To filter your stream, just tap the correct icons at the top part of the screen. When an

icon is checked you will see streams from this network and when it is not checked you

will not.

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Profiles

Your profile In fring you can edit and manage your profile.

Figure 29 – Profile tab

To access your profile in fring:

Select the 'Profile' tab.

To edit your profile:

1. Choose the 'Camera' icon to edit your profile picture.

2. Change your ‘Mood text’.

3. Choose your 'Full name' as it will appear in your friend’s buddy list.

4. Choose your International Phone Number and Email.

The Email and phone number are required for password retrieval purposes. They will

also help your friends to easily find you in fring.

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Contacts' profiles You can also view and manage your friends' profiles.

You can see their details, their online/offline status and their current mood message.

Figure 30 – User's profile

If your contact was merged you can access all of its info directly through one combined

profile.

Figure 31 – Merged contact's profile page

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To access a buddy's profile select a buddy from the contact list.

To rename the nickname of your contact, tap the nickname field.

Figure 32 – Renaming a contact

Friend finder When initially registering to fring, you will be alerted of all of your GSM and social

community friends who are already fringsters, in the form of "Hints". You can see these

"Hints" in the 'Stream' tab:

Figures 33-35 – Hints

Tap the message (Figure 33) and Click OK (Figure 34) to start the "Friend finder"

process.

Fring will browse your handset's address book and search for contacts who are also fring

users. You can add all your buddies by pressing Approve or decide which buddies you’d

like to add by checking the check box of each contact.

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Merge buddies Although the process of finding and merging your contacts is automatic, you can also

manually merge or unmerge all of your contact's entities from all of the services you are

subscribed to by using the Merge feature.

Figure 36 –Initial state

To Merge your buddy with its different entities:

1. Select your buddy on the buddy list and choose Merge more.

2. Check the box near the contact or the contacts you would like to merge with

your buddy and click Save.

Figure 37 – Merge with other entities

Your buddy is now merged.

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To Unmerge your buddy:

1. Slide your finger from Right to Left on the entity you would like to unmerge.

2. Tap Unmerge.

Figure 38 – Unmerge

Your buddy is now unmerged.

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Adding or subscribing to an Add-on You can subscribe to new Add-ons or sign-in as a different user at any time.

To subscribe to a new Add-on or to sign-in as a different user:

1. From the Tab bar choose More.

The following menu opens:

Figure 39 - More tab

2. Choose Add-ons

A screen opens displaying the available Add-ons.

3. Follow the process defined in the "Subscribing to your Add-ons – (optional)"

section in this guide.

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History The history menu keeps a record of every incoming or outgoing voice event in fring.

You can access it by selecting the ‘History’ tab.

Figure 40 - History

The icons on the left side represent the following events:

Outgoing call (blue up arrow)

Missed call (red down arrow)

Incoming call (green down arrow)

Note: If you have chosen to display your phone contacts in fring, voice events from

your phone also appear in the history menu.

To view the details of each event, press the green icon on the right.

Figure 41 - Event Details

To clear the entire list of history records press Clear and select Clear History.

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Adding a new fring contact You can search for a fring contact by his fring user ID or by browsing your phone book.

To search for a fring contact in the fring network:

1. From the Tabs bar choose More.

2. Choose the Add new buddy option.

3. You can now choose whether you'd like to search by fring user ID or through

your internal address book.

Figure 42 – Add new buddy

Type in the fring User ID of the buddy you'd like to add and select Add, or select a

contact from your phone book.

Logging out of your fring account In fring you can log out of your account.

To log out of your fring account:

1. From the Tabs bar choose More.

2. Choose the Log out option.

3. Read the message and select Log out.

You have logged out of your fring account. To login as a new or as an existing fring

user, please follow the instructions described in the "Login procedure" part of this guide.

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Multitasking with fring

Using the iPhone's iOS4 multitasking capability, fring can work in the background while

you do other stuff with your device.

When you would like to hide fring, press the Home button once.

To bring fring to the front, press the Home button twice, and select the fring icon:

Figure 43 – More tab

While fring is hidden, when a contact will send you a chat message or try to call you,

you'll receive these notifications:

Figure 44 – Missed chat notification Figure 45 – Missed call notification

If you choose View/Answer, fring will launch and you'll see the incoming chat message

or will be able to answer the call (either audio or video call).

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Existing fring If you don't want to stay online and want to exit fring, press the Home button twice,

tap and hold the fring icon for a couple of seconds and select the Exit button.

When you'll exit fring, you will not appear to your contacts as Online. The next time

you'll run fring, you will once again be available and appear Online to your contacts.

Address Book Options The address book settings allow you to control the look of your phone's address book

appearance and utilization within fring's contact list.

To control the appearance of your phone contacts in the list,

go to More > Add-ons > Address Book.

Figure 46 – Address Book Options

If Show phone contacts is set to Off, your phone contacts are currently hidden. To

show them, choose On.

If Find phone contacts option is enabled, fring will notify you when your phone contacts

become fring users. Disabling this option will prevent fring from notifying you about

contacts that become fringsters.

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fring's settings There are several settings which can be altered in fring.

To access fring settings:

1. On your Spring Board, select Settings.

2. From the list of applications choose fring.

Available settings 1. fring mood message – Once you're logged in with your MSN/Google talk on fring

your mood message will be changed so your friends will know that you're on fring. You

can disable this feature here.

2. fring signature – fring adds periodic signature to your MSN/Google talk messages to

let your friends know that you're using your mobile on fring and therefore typing slowly.

If you disable this here the signature will not appear.

Hiding or showing offline contacts You can choose if you'd like your offline contacts to appear on your fring Buddy list.

To select whether offline contacts are displayed in your fring Buddy list or

not:

1. If Show offline buddies is set to Off, your offline buddies are currently

hidden. To show them, choose On.

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fringOut

In addition to fring's free services of calling, video calling and chatting to other fringsters

for free, fringOut lets users call friends not yet on fring for almost-free. fring users can

call landlines and mobile phones from 1c/minute.

Purchase fringOut credit. To purchase fringOut credit, select the ‘fringOut’ icon at the top right hand side of

fring's contact list.

Figure 47 – accessing fringOut

Once you press ‘Buy $9.99 credit on iTunes’, a confirmation pop-up will appear where

you approve you want to use your iTunes account and associated credit card to make

the purchase. To proceed, select ‘Buy’

Figure 48 – iTunes confirmation pop-up

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If you wish to use a different payment method, select ‘Other ways to pay’ in the

fringOut screen, and you will now be redirected to the fring mobile Self Care system:

Figure 49 –Self Care

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Self Care system

The Self Care system allows you view your current fringOut balance, your call and

payment history and to purchase more credit.

In fring you can access the Self Care system from your device or through our website on

your computer. To access the Self Care System, browse to fringOut.fring.com

Please note: before you can you login to the Self Care system from your computer,

you'll need to login at least once from your mobile phone.

To login to your fringOut use your fring user ID and password:

Figure 50 – Website Self Care login

In order to use fringOut you'll need to purchase some fringOut credit. Purchasing

fringOut credit can be done either via your mobile phone or through our website.

The next part of the guide will explain how to purchase fringOut credit via fring on your

mobile phone, but the process will be the same on the website.

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Purchase credit

Once you are logged in to your account you will be redirected to the Buy credit screen:

Figure 51 – Buy credit

Select the amount of credit you'd like to buy, the payment method, and press Next:

Figure 52 – Purchase confirmation

To confirm the payment press Check out. To Cancel press Back.

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Proceed with the purchase process by filling in your details and press Submit:

Figure 53 – Purchase confirmation

Please note: CW2 is the 3 digit number at the back of your credit card.

When the purchase is complete you will get a confirmation screen:

Figure 54 – Payment confirmation

Your current balance will be updated at the middle part of the screen. You can also hit

the refresh button at the right side of the screen.

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History Use the History tab to see the history of your calls and payments:

Figure 55 – History

FAQ

You can access fringOut's FAQ by going to the FAQ tab. Expand each subject by pressing

the links:

Figure 56 – FAQ

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Rates We update our list of rates once a week. To see the current rates, please visit

http://www.fring.com/fringout/rates

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Frequently Asked Questions

Downloading & Installing fring

How do I download fring to my iPhone?

The iPhone version of fring can be downloaded on the App Store.

Is fring free?

Yes. fring's service is free. Your cost for using fring is the standard data tariff for air time

it takes to download and use fring.

When using fring over 3G data networks, please be aware that you will be subject to the

data usage costs that your service provider charges. If you are using an unlimited 3G

data plan you can use fring as much as you like for free. Using fring over WiFi benefits

you with superior voice quality - completely free of charge

As a guideline for calculating your data charges when using fring, assume that fring

requires 1MB of data per 15 minutes of talk time.

Registering to fring

How do I register?

See the Registering to fring section in this guide.

Can I use more than one user-id on my handset?

No, each handset is limited to a single user-id.

Can I add more than one GTALK account to my fring account?

No, each fring account is limited to a single GTALK account.

I bought a new handset; can I use the same user-id and password?

Yes. Download the application again and install it on your new handset. Enter the same

fring nickname and password you used with the old handset.

Please note that it is not recommended to use the same fring account on more than one

handset at a time.

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General

Can I add contacts from other messaging services like Jabber?

Not at this time. This option will be available in a future version.

How do I search for other contacts?

You can search through your Buddy list to find contacts quickly.

To search your Buddy list:

Click the magnifying glass at the top right corner of your fring buddy list, start typing

the name of your contact.

The list is filtered according to the characters you have typed.

How do I add new contacts to my fring list?

See the Adding a new fring contact section in this guide.

Does fring have any effect on my handset's battery?

Unfortunately, yes. fring uses wireless data on your mobile phone and therefore tends to

consume extra battery power. The actual usage depends on the length of the call and

special requirements imposed by your specific network.

I forgot my password / User ID

Please go to http://www.fring.com/password

Does fring support the iPod Touch ?

The 1st Gen iPod is only supported for chat messaging and the 2nd Gen is supported for

both chat messaging and Voice calls (as long as you have a supported microphone)

Thank you for becoming a fringster

We welcome your comments and suggestions and hope you enjoy fring!