february 23, 2006 bronto software, inc. email design best practices presented by bronto software,...

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February 23, 2006 Bronto Software, Inc. Email Design Best Practices Presented by Bronto Software, Inc. http://bronto.com Hosts: Eric Boggs – Director of Account Management Jon Norris – Online Marketing Associate and Design Guru

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February 23, 2006 Bronto Software, Inc.

Email Design Best Practices

Presented by Bronto Software, Inc.http://bronto.com

Hosts:

Eric Boggs – Director of Account Management

Jon Norris – Online Marketing Associate and Design Guru

February 23, 2006 Bronto Software, Inc.

Agenda

• Do’s • Don’ts• Resources

February 23, 2006 Bronto Software, Inc.

DO: Pander to the Preview Pane

• Keep impact in the “Northwest”• 500-700 pixels wide for 1|2• 200 pixels wide for 1|1|1 in AOL• Design for blocked images• Include link to web version

February 23, 2006 Bronto Software, Inc.

Microscan – Preview Pane

February 23, 2006 Bronto Software, Inc.

Microscan – Preview Pane - Revamp

February 23, 2006 Bronto Software, Inc.

Bronto Bulletin – Preview Pane

February 23, 2006 Bronto Software, Inc.

Bronto Bulletin – Preview Pane Example

February 23, 2006 Bronto Software, Inc.

DO: Design for Delivery

• Efficient HTML code• Images• Text• Simple text alternative

February 23, 2006 Bronto Software, Inc.

Bad Example – HTML code

February 23, 2006 Bronto Software, Inc.

Bad Example – HTML code

What should you worry about?

• Excessive tables

• Extraneous, open, or improperly nested tags

• CSS

• “Save for Web”

• Use a validator!

February 23, 2006 Bronto Software, Inc.

Bad Example – Images/Text

February 23, 2006 Bronto Software, Inc.

Bad Example – Images/Text

February 23, 2006 Bronto Software, Inc.

Good Example – Alternative Text

February 23, 2006 Bronto Software, Inc.

DO: Keep it Simple

• Tables can be tricky• Top-to-bottom works best• Easy HTML-to-text

translation• Google School of Design

February 23, 2006 Bronto Software, Inc.

Red Hat - Keep it Simple

February 23, 2006 Bronto Software, Inc.

Red Hat - Keep it Simple

February 23, 2006 Bronto Software, Inc.

DO: TEST!!!!!

• Test email clients• Test browsers• Test subject, layout, call-to-action, etc.

February 23, 2006 Bronto Software, Inc.

Stockton Graham - Thunderbird

February 23, 2006 Bronto Software, Inc.

Stockton Graham - CSS

February 23, 2006 Bronto Software, Inc.

Stockton Graham - Gmail

February 23, 2006 Bronto Software, Inc.

Stockton Graham - Revamp

February 23, 2006 Bronto Software, Inc.

DON’T: Do these things

• Don’t use Flash– Will not work consistently across email clients.

• Don’t use Javascript– Disabled in most email clients as a security precaution.

• Don’t embed audio or video– Link to a landing page.

February 23, 2006 Bronto Software, Inc.

DON’T: Do these things either

• Don’t use external style sheets– Use inline styles– Embedded causes problems in webmail programs

• Don’t use relative image/document links– Link absolutely

• Don’t “Save as HTML” in Word, Publisher, etc.• Avoid:

– Area maps– Dark backgrounds

February 23, 2006 Bronto Software, Inc.

Resources:

• Online Resources:– http://www.w3.org/– http://www.csszengarden.com – http://www.alistapart.com – http://www.alvit.de/handbook/

• Bronto Blog - http://bronto.com/company/news/blog/

• Your account manager• “Good artists borrow, great artists steal.”

~Pablo Picasso

February 23, 2006 Bronto Software, Inc.

Questions?

http://bronto.com

• Note: We will make presentation slides and recording available later this afternoon.