top 10 messages to drive revenue - kestrel lemen (bronto)

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Show Me The Money: 10 Ways To Boost Revenue Kestrel Lemen Marketing Strategist @Kestrelbird Bronto.com/blog

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Page 1: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Show Me The Money: 10 Ways To Boost Revenue

Kestrel Lemen Marketing Strategist

@Kestrelbird Bronto.com/blog

Page 2: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

The Bronto Extension for Magento

Turn one-time buyers into repeat customers with personal, data-driven

messages and campaigns.

Page 3: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Season Specific Sales

#10

What can it get me?

One Bronto online retailer customer saw…

264% increase in revenue with optimized holiday messaging

Page 4: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Season Specific Sales

1

Page 5: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

One Day/Flash Sales

#9

What can it get me?

One Bronto online retailer customer saw…

In One month a single 5 hour sale made up 70% of total revenue

Page 6: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

sense of urgency

Subject Line: One Day, One item, One Unbelievable offer

Page 7: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Friends and Family Discount #8

What can it get me?

One Bronto online retailer customer saw…

45% of revenue come in through a Friends and Family Discount for the month of September

Page 8: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Clear CTA

Sense of urgency

Page 9: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Lapsed Purchaser Message #7

What can it get me?

One Bronto online retailer customer saw…

117% Increase in Conversion Rate

Page 10: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Lapsed Purchaser

Don’t leave

money on the table

Page 11: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Post-Purchase bounce-back #6

What can it get me?

One Bronto online retailer customer saw…

138% Increase in Conversion Rate

Page 12: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Bounce Back Coupon

Sense of urgency

Ideas for the next purchase

Page 13: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Personalized

Relevant Recommendations

Page 14: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Birthday Coupon

What can it get me?

Results from three Bronto online retailers…

1) An RPE that was ~4,000% better then an average promotional message

2) 920% lift in conversion rate

3) 30% Higher AOV then an average promotional message

#5

Page 15: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Birthday Coupon

Original

Reminder to non-

converters

Page 16: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Childs b-day Anniversary

Uses gender and first

name of the child

Utilizes an incentive

Page 17: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Remails

What can it get me?

Results from three Bronto online retailers…

1)Paid for the Bronto account 3x over in 9 months

2)14% in additional revenue overall for the year

3)50% in additional revenue per message

#4

Page 18: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Shopping Basket Abandonment

What can it get me?

One Bronto online retailer customer saw…

778% Increase in Conversion Rate 4,100% Increase in RPE

#3

Page 19: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Reminder with NO incentive

Page 20: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Another example Product specific with

recommendations

Page 21: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Transactional Messages

What can it get me?

One Bronto online retailer customer saw…

Transactional messages make up 33% of overall revenue for their email program.

#2

Page 22: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Cross sells to other brands

Page 23: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Welcome Message/Series

What can it get me?

One Bronto online retailer customer saw…

$140K in 6 months sinse implementation with a welcome series

571% lift in conversion rates over standard messages

#1

Page 24: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Welcomes And delivers

coupon

Addresses points of anxiety

Eye candy and

Suggestions

Page 25: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

No

incentive

Sets expectations

Page 26: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

What was that again?

10 Season Specific Sales 

9 One day/Flash sale

8 Friends and Family Discount 

7 Lapsed Purchaser Series

6 Post-Purchase Bounce-Back

5 Birthday Coupon

4 Remails 

3 Shopping Basket Abandonment 

2 Transactional messages 

1 Welcome Series

Page 27: Top 10 Messages to Drive Revenue - Kestrel Lemen (Bronto)

Kestrel Lemen Marketing Strategist

@Kestrelbird Bronto.com/blog