1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

Family Infant Toddler Program

COVID-19

UPDATE

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

http://www.newmexico.gov/

Coronavirus Information Line

1-833-551-0518

Please use the number above if you have

questions about school closures, job issues,

child care, etc. due to COVID-19

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

New Mexicans who report symptoms of

COVID-19 infection, such as fever, cough,

or shortness of breath,

should call their health care provider or the

NMDOH COVID-19 hotline immediately

(1-855-600-3453).

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

If the family does not want services right now, can we

temporarily suspend services?

YES

• The temporary suspension of services must be documented.

• The FSC must stay in contact with the family via

telephone/email/text to discuss service options.

• Please ensure the Family is aware of COVID-19 information

available through the Department of Health.

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

May we offer telehealth visits if the family typically has

services in their home?

Follow 8.310.2 NMAC when conducting telehealth visits.

• An interactive telemedicine communication system

must include both interactive audio and video and

be delivered on a real-time basis at the originating

and distant sites.

YES

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

• Ensure privacy is protected to the best of your ability

when completing telehealth visits. Privacy includes

Provider and Family must be in a private location.

• The FSC note must reflect the reason/need for Telehealth

being used on a temporary basis.

• The service provider note must indicate the service is

occurring via telehealth

• During this Emergency, the Telehealth visit will be billed

at the Home/Community Based Rate

Telehealth Guidelines

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

May we complete an IFSP over the phone or video

conference?

• You may complete an IFSP over the phone or via video conference,

but all parties identified via Standards must still be present.

• The FSC will follow up with the completion of the signature page

as appropriate at the next face to face meeting.

• The FSC note must reflect the telephone/video conference meeting.

• The Prior Written Notice MUST indicate the IFSP meeting will

occur via telephone/video conference. If possible, scan and email

the prior written notice to parents for signature or mail the prior

written notice and request a signed copy be returned via mail,

photo of signed PWN sent via text/email.

YES

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

We know monthly face-to-face Family Service Coordination

is expected by the FIT program, can we contact families via

telephone or video conferencing during this emergency?

At this time face to face monthly FSC contact may be

suspended. Documentation in the child’s record regarding

why the face to face could not occur is necessary. Please do

contact the family via telephone/text/email and share COVID-

19 information and resources available through NMDOH

YES

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

May Transdisciplinary Team Consultation occur via

telephone/videoconference?

Each of the IFSP team members participating in the transdisciplinary team

consultation can bill for their time and can include team members participating via

teleconference or web / videoconference. TTA meetings should involve the entire

team however, there may be times when the entire team is not available to meet.

Note: billing can occur for the IFSP team members who attend, even if one or two

team members are absent.

YES

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

We usually see the child in their childcare center, but the

center is closed or will not allow us in. What do we do?

• Contact parents and discuss other options for providing services.

• Telehealth is a good option to offer to parents.

• Telehealth may also be an option in some child care centers.

• The FIT Program will work with our Child Care partners requesting

EI personnel be allowed in centers during this time.

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

We are not equipped to provide services via telehealth.

What do we do?

Follow your agency’s Communicable Disease Policy/Protocol

during this time. If you need support creating a Communicable

Disease Policy, please contact your FIT Regional Coordinator or

ECN Consultant.

We will be distributing a limited number of mini iPads to

agencies in the most need of support. Please respond to the email

sent on 3/13 indicating your need if any. Distribution will be

made the week of 3/16.

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

• Please encourage practitioners to wash their hands with soap and water before and

after each visit. Hand Sanitizer may also be used, however, using soap and water for

at least 20 seconds is best.

• EI Personnel do not take in bags, toys, etc. into the home. This is a Great time to

practice “Bam to the Bag”

Many Families want us to continue services as we have been.

Are there any guidelines we need to follow?

• Contact the family prior to the visit. If they are ill, reschedule the visit

• If the Early Intervention Practitioner is ill, reschedule the visit.

If you or anyone you know is showing signs of COVID-19 or has any health

related questions regarding the coronavirus, call 1-855-600-3453 or visit

http://cv.nmhealth.org

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

National Resources

IDEA

https://sites.ed.gov/idea/idea-files/q-and-a-providing-services-to-

children-with-disabilities-during-the-coronavirus-disease-2019-

outbreak/

Federal Education Department Non-Regulatory Guidance issued in

2018

https://www2.ed.gov/policy/gen/guid/disasters/disaster-guidance.pdf

Center for Disease Control

https://www.cdc.gov/coronavirus/2019-

ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoron

avirus%2Findex.html

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org

Let’s Stay Well Together

For ourselves

For our families

For our communities

For each other