exchange flows, ixqps and tracking tools. sales preparation segmentation targeting define...

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Exchange Flows, IXQPS and Tracking Tools

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Exchange Role Bring Insight Pool Analyses for the Marketing/Sales Team or ensure that they know it and are taking it into consideration. Interaction with other areas Marketing CR (Sales) Role of VPX Ensure the quality of the analyses (it Exchange team will present it). Alignment with Sales Team. Segmentation

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Page 1: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Flows, IXQPS and Tracking Tools

Page 2: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Sales preparation

Segmentation

Targeting

Define positioning

strategy

Selling

Execute Positioning

Sales meeting and follow up

JQ sign

Enter and Audit JQ Form

Acceptance Procedures

MatchingIntern

Preparation

Intern Reception

Intern Induction into organization

Organization Internship Prepartion

Evaluation of stakeholders’ satisfaction

Delivery Re-Raising

TN Taker Flow

Integration into LC

Relationship Management

Page 3: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Bring Insight Pool Analyses for the Marketing/Sales Team or ensure that they know it and are taking it into consideration.

Interaction with other areas

MarketingCR (Sales)

Role of VPX

Ensure the quality of the analyses (it Exchange team will present it).Alignment with Sales Team.

Segmentation

Page 4: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Participate in the decision making process to define targets and goals.

Interaction with other areas

MarketingCR (Sales)Finances (guarantee that the financial sustainability is being considered)

Role of VPX

The VPX, together with the leadership team, has a very important role here. Bringing the knowledge about exchange he/she will participate in the definition of targets (markets), pools (MT, TT, ET, DT), goals for each pool, etc. Exchange Area should also bring with solutions (a market which is strong in the city but poor in the pool should require an international cooperation).

Targeting

Page 5: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleGuarantee that the Sales Team will promise what we can deliver and guarantee that they are positioning the exchange in the right way.Interaction with other areasMarketingCR (Sales)Role of VPXAlignment with sales team.

Define positioning strategy

Page 6: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Constantly provide information about the pool to sales team.

Interaction with other areas

CR (Sales)

Role of VPX

Usual

Execute Positioning

Page 7: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Sometimes exchange members can go to sales meeting to bring information about exchange reality or support the sales team with exchange information.

Interaction with other areas

CR (Sales)

Role of VPX

Usual

Sales meeting and follow up

Page 8: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleIt should ensure that the job profile is matchable, has quality and that the company is accorded with the IXQPS. It can be done having exchange members in the meeting that the JQ will be signed.Interaction with other areasCR (Sales)Role of VPXAlignment with sales team.

JQ Sign

Page 9: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

As well as in the last step, Exchange Area should ensure that the TN form will be matchable, and has quality. The exchange responsible shouldn’t put a form available if it is not ok. Also this process needs to be quick.

Interaction with other areas

CR (Sales)

Role of VPX

Alignment with sales team.

Enter and audit JQ Form

Page 10: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

This process has to be done as soon as possible and the content of the acceptance notes has to be checked.Interaction with other areas

CR (Sales)Role of VPX

Usual

Acceptance Procedures

Page 11: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Guarantee that the TN form will match with a great EP as soon as possible.

Interaction with other areas

CR (Sales)

Role of VPX

Usual

Matching

Page 12: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RolePrepare the intern in order that he/she can have the best experience as possible.Interaction with other areasCR (Sales)Role of VPXUsual

Intern Preparation

Page 13: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleOrientate and support the intern in terms of culture, AIESEC understanding, work, learning and logistics in order to have the smoothly adaptation to the new reality.Interaction with other areasCR (Sales)Talent ManagementRole of VPXUsual

Intern Reception

Page 14: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleSupport CR team in prepare the organization to provide the best experience to the intern and achieve its objectives with the exchange.Interaction with other areasCR (Sales)Role of VPXAlignment with sales team

Organization Internship Preparation

Page 15: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Work together with the sales team to adapt the intern to the new work environment.

Interaction with other areas

CR (Sales)

Role of VPX

Alignment with sales team

Intern induction into organization

Page 16: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Integrate the intern in the LC learning environment.

Interaction with other areas

CR (Sales)

Role of VPX

The VPX has an important role in stimulate the team and the other VPs to integrate the interns in LC activities.

Integration into LC

Page 17: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Have feedback about the exchange experience to continue improving it. Create good communication canals with the stakeholders. Usually exchange team is responsible for the intern and the sales team for the organization.

Interaction with other areasCR (Sales)Role of VPXThe VPX has to be aware of the satisfaction of stakeholders and plan action that will improve the quality of the exchange experience.

Evaluation of stakeholder satisfaction

Page 18: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Give support to the sales team (using the intern in the process and giving feedbacks about the company).

Interaction with other areas

CR (Sales)

Role of VPX

Alignment with sales team and doesn’t allow the re-raising with an organization that couldn’t provide a good experience to the trainee.

Re-raising

Page 19: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Pre-recruitment

Segmentation

Talent Planning

Promotion

Pre-exchange

Selection for Exchange stage

Enter and Audit JQ Form

Acceptance Procedures

Virtual Communication and home LC

connection

Evaluation of stakeholders’ satisfaction

Exchange Experience

Re-integration

Exchange Paticipant Flow

Post-recruitment

LCRecruitment

Talent selection

The other talent management

processes

Matching

Advanced cultural,

logistical, AIESEC and professional preparation

Promotion of Exchange within the LC

Page 20: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Bring Insight Pool Analyses for the Marketing/TM Teams or ensure that they know it and are taking it into consideration.

Interaction with other areas

MarketingTM

Role of VPX

Ensure the quality of the analyses (it Exchange team will present it).Alignment with Sales Team.

Segmentation

Page 21: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Talent PlanningExchange RoleParticipate in the decision making process to define targets and goals.Interaction with other areasMarketingTMFinancesRole of VPXThe VPX has to ensure that in the Talent Planning it is included to select people with profile to go for exchange in short and long term. The EP goals have to be set together with the TM area and the there should be goals for each pool. Current members that want to go for exchange soon also have to be considered here.

Page 22: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

Guarantee that the exchange experience is being well promoted.

Interaction with other areas

MarketingTM

Role of VPX

Alignment with TM and Marketing

Promotion

Page 23: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

LC Recruitment

Here we have basically TM process. The VP Exchange should ensure that the exchange opportunity is being promoted to new members and break barriers that

are not enabling members to take this opportunity.

Page 24: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleSupport the organization of Review Board, provide information about exchange processes and profiles and take part in the decision process.Interaction with other areasTMRole of VPXAlignment with TM and participation in the decision of who will be selected. Also he/she can be present in the Review Board.

Selection for Exchange Stage

Page 25: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

It should ensure that the EP form is matchable, has quality and that the EP is accorded with the IXQPS. An exchange member should fill the JQ together with the EP.Interaction with other areas

None

Role of VPX

Usual

Enter and audit JQ Form

Page 26: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

This process has to be done as soon as possible and the content of the acceptance notes has to be checked.

Interaction with other areas

None

Role of VPX

Usual

Acceptance Procedures

Page 27: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Role

The EP will manage his/her match but the exchange responsible has to coach him/her and track the progress of matching process.

Interaction with other areas

None

Role of VPX

Track more than usual

Matching

Page 28: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleGive the proper preparation in order that the EP can get the most of the exchange experience.Interaction with other areasTMRole of VPXUsual

Advanced cultural, logistical, AIESEC and professional preparation

Page 29: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleTrack the quality of the EP experience abroad and keep the LC connection with him/her.Interaction with other areas

None

Role of VPX

Usual

Virtual communication and home LC connection

Page 30: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange RoleRun this stage in a proper way!Interaction with other areasNoneRole of VPXThe VP can stimulate returnees to engage again in AIESEC activities including taking leadership opportunities.

Re-Integration

Page 31: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

TRACKING TOOLS

SOME EXAMPLES

Page 32: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

Exchange Documents and Auditing - @USP 2007            Acceptance Notes Trainee Evaluations

          Student Contract Company Student Pre Goal

Setting

Pre Expectatio

n

Pre Service

One Year Post

SN-Yo-BR-SP-2006-1244

Archive              

Rodrigo (Soneca)

Online              CEPRODIH / Uruguai

Page 33: Exchange Flows, IXQPS and Tracking Tools. Sales preparation Segmentation Targeting Define positioning strategy Selling Execute Positioning Sales meeting

INFO

SN ID SN-Yo-BR-SP-2006-1244

Student Name Rodrigo "Soneca" Pontes

TN Company CEPRODIH

Country Uruguay

     

     

     

  Quality Processes  

SN SELECTION

Review Board  

The applicant passed by a Review Board interview and was considered able to undertake an AIESEC ExchangeRodrigo passed through a review board evaluation. However, there wasn't any non-AIESEC member on the board

Process Status:  

   

Exchange Documents and Auditing - @USP 2007