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    BUSINESS ETHICS

    SUBMITTED BY:

    ANKUSH GUPTA41-MBA-09

    MBA 2ND SEMESTER

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    Introduction

    Business Ethics

    Publics interest in business ethics increased

    during the last four decades Publics interest in business ethics spurred by

    the media

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    Inventory of Ethical Issues in Business

    Employee-Employer Relations

    Employer-Employee Relations

    Company-Customer Relations

    Company-Shareholder Relations

    Company-Community/Public Interest

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    Publics Opinion of Business Ethics

    Gallup Poll finds that only 17 percent to 20percent of the public thought the businessethics of executives to be very high or high

    To understand public sentiment towardsbusiness ethics, ask three questions

    Has business ethics really deteriorated?

    Are the media reporting ethical problems morefrequently and vigorously?

    Are practices that once were socially acceptableno longer socially acceptable?

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    Business Ethics: What Does It Really Mean?

    Ethical Problem

    Ethical

    Problem

    Societys

    Expectations

    of Business

    Ethics

    Actual

    BusinessEthics

    1950s Early 2000sTime

    Business Ethics:Today vs. Earlier Period

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    Business Ethics: What Does It Really

    Mean?

    Definitions

    Ethics involves a discipline that examines goodor bad practices within the context of a moralduty

    Moral conduct is behavior that is right orwrong

    Business ethics include practices andbehaviors that are good or bad

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    Conventional Approach to Business

    Ethics

    Conventional approach to business ethics

    involves a comparison of a decision or practice

    to prevailing societal norms

    Pitfall: ethical relativism

    Decision or Practice Prevailing Norms

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    Sources of Ethical Norms

    Fellow Workers

    Family

    Friends

    The Law

    Regions of

    Country

    Profession

    Employer

    Society at Large

    Fellow Workers

    Religious

    Beliefs

    The Individual

    Conscience

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    Ethics and the Law

    Law often represents an ethical minimum

    Ethics often represents a standard that

    exceeds the legal minimum

    Ethics Law

    Frequent Overlap

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    Making Ethical Judgments

    Behavior or act

    that has been

    committed

    Prevailing norms

    of acceptability

    Value judgments

    and perceptions ofthe observer

    compared with

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    Ethics, Economics, and Law

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    Four Important Ethical Questions

    What is?

    What ought to be?

    How to we get from what is to what ought tobe?

    What is our motivation for acting ethically?

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    3 Models of Management Ethics

    1. Immoral ManagementA style devoid of ethical

    principles and active opposition to what is ethical.

    2. Moral ManagementConforms to high standards

    of ethical behavior.

    3. Amoral Management

    Intentional - does not consider ethical factors

    Unintentional - casual or careless about ethicalconsiderations in business

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    3 Models of Management Ethics

    Three Types Of Management Ethics

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    Three Approaches to Management Ethics

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    Three Models of Management

    Morality and Emphasis on CSR

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    Moral Management Models and

    Acceptable Stakeholder Thinking

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    Making Moral Management

    Actionable

    Important Factors

    Senior management

    Ethics training

    Self-analysis

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    Developing Moral Judgment

    External Sources of a Managers

    Values

    Religious values

    Philosophical values

    Cultural values

    Legal values

    Professional values

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    Developing Moral Judgment

    Internal Sources of a Managers Values

    Respect for the authority structure

    Loyalty Conformity

    Performance

    Results

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    Elements of Moral Judgment

    Moral imagination

    Moral identification and ordering

    Moral evaluation

    Tolerance of moral disagreement andambiguity

    Integration of managerial and moral

    competence A sense of moral obligation

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    Elements of Moral Judgment

    Amoral Managers Moral Managers

    Moral Imagination

    Moral IdentificationMoral Evaluation

    Tolerance of Moral Disagreement

    and Ambiguity

    Integration of Managerial and MoralCompetence

    A Senses of Moral Obligation

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    Selected Key Terms

    Amoral management

    Business ethics

    Ethics

    Immoral management

    Levels of moral development

    Moral management

    Morality

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